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Fantastic Furniture NSW, Campbelltown

Fantastic Furniture NSW, Campbelltown

4.7 from 168 reviews

Reviews

(136)
(22)
(3)
(2)
(5)
  • Product Quality
    3.9 (13)
  • Return Claim MadeYes (0) · No (12)
  • Warranty Claim MadeYes (2) · No (11)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.5 (12)


TER

TERSydney, NSW

Buyer beware

published

Bought a lounge, 3 seater and a 2 seater $1000 for the pair. The 3 seater broke within a couple of months was replaced no problem now the same lounge has started peeling about 3 and a half years later and I was told that's bad luck we can sell you another one. I will not pay $1000 every 3 years for a lounge

Product Quality
Warranty Claim MadeYes
Store Locationcampbelltown
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there, I do apologise for the inconvenience caused by this. If there is anything we can do to assist further, please don't hesitate to contact us by email. Our email address is reviews@fantasticfurniture.com.au Regards Nick and the Fantastic team.


Affordable, attractive furniture

published

The furniture is attractive, affordable and easy to put together with a good , logical set of instructions. Good value for the price. Excellent customer service in store and when collecting furniture from the warehouse/dock. An overall pleasant shopping experience. I've purchased from Fantastic furniture before and would do so again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown and Caringbah
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Judyth, thanks so much for choosing to shop with us in Campbelltown. We are so glad to hear this, and we hope to see you back again in the future. Regards Nick and the Fantastic team.

Eva

EvaSydney, NSW

Fantastic Product, Fantastic Price, Fantastic People, Fantastic Place

published

The store was laid out well and was easy to navigate, there was a great range of products on display that we could choose from and we were completely satisified with dining table, bar setting and the three piece lounge setting we bought and the staff were very helpful and friendly

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCampbelltown NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Eva! Thanks so much for shopping with us and taking the time to share your thoughts. We are glad to hear that you are happy with the product, and we hope to see you back again in Campbelltown soon! Regards Nick and the Fantastic team.

marcus k.

marcus k.Sydney, NSW

Will Never buy from them again

published

Purchased a living package deal but couldn't receive the buffet, coffee table or 4 dining chairs due to going out of stock instore..the buffet was going to be mid/end December until we could get it so I asked if we could remove it from the package and have the price deducted..when we got home we discovered they had just charged us the individual purchase price of the other items..we still got charged delivery but have to pick up the other items from store. Very disappointed in the entire lack of customer service and professionalism

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Vilesh

VileshSydney, NSW

  • 2 reviews

Fantastic Recliner for Father's Day gift.

published

I bought a recliner from Fantastic Furniture Campbelltown and was happy with the range of choices and service from the sales man andwarehouse staff. The Recliner was easy to assemble. All required tools and instructions were provided.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Vilesh, Thanks very much for shopping with us in Campbelltown and sharing your experience, it is wonderful to hear you received great service from our team! We hope the new recliner is being enjoyed. Kind regards Ryan and the Fantastic team


disappointed harvey norm

disappointed harvey normSydney, NSW

  • 6 reviews
  • 3 likes

Havana Range is awesome! Can be a bit tricky to assemble, but soon got the hang of it for all pieces purchased!

published

Bought the Havana range! It comes as a package, but was able to customise! Sarah at Campbelltown was a great help ordered one day, delivered the next day, great service!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCampbelltown NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi disappointed harvey norm, Thanks very much for shopping with us! We are glad to hear you are loving our Havana range and that your delivery was quick and easy! We hope to see you again. Kind regards Ryan and the Fantastic team


We’re so great full to this store

published

We had two days to get bedroom organised in Albion park from Melbourne and these guys were amazing and helped us over the phone and had it already to pick up within an hour

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCambrlltown
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Serena, It is wonderful to hear our team were able to assist with arranging bedroom furniture for you in a time pinch! We appreciate you sharing this experience and hope to see you again soon. Kind regards Ryan and the Fantastic team


Emily A.

Emily A.Sydney, NSW

  • 2 reviews

Great store great product

published

Easy to assemble furniture, great selection of product, they always have what I need. And at such great prices!! I always shop the sales and usually am surprised to walk in store and see the products cheaper than advertised!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationCampbelltown
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Emily A., thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Alyce D.

Alyce D.Sydney, NSW

Great selection and great prices

published

I was very satisfied with my purchase it was easy and fun to put together with the kids. We all enjoyed coming together as a family to help each other out to put our bedroom suites together

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alyce D, That's wonderful to hear! Its great you and your family had fun assembling your new furniture and we hope you are all enjoying your new beds! Kind regards Ryan and the Fantastic team

md mahfuzur r.

md mahfuzur r.Sydney, NSW

Great Customer service

published

Rather than anything I will more pleased with the service I received . The sales person was knowledgeable about the product and about the specific type of transaction procedure which he helped me all the way through

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbellow
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi md mahfuzur r., thanks so much for shopping with us and sharing your kind words! We hope to see you again. Kind regards Ryan and the Fantastic team


Charles

CharlesSydney, NSW

Missing parts in my flat pack box

published

Purchased an Ohio Bookcase, when I opened the flat pack box at home noticed that all the screws, instructions etc were missing. Now need to await for replacement parts. Not happy!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Leanne e

Leanne eSydney, NSW

Service above and beyond!!!

published

Team were friendly, down to earth and nothing was a problem for them and they weren't pushy like some places can be. Couldn't fault my experience and wouldn't hesitate buying from there again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown blaxland road
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Leanne e, That is wonderful to hear you had a pleasant experience with our team in-store! Thanks so much for checking us out, we hope to see you again. Kind regards Ryan and the Fantastic team


Nathan

NathanSydney, NSW

Love fantastic furniture

published

Store is very easy to navigate
Great range
Very comfortable
Easy to put together firnature
Always satisfied with range and previously purchased products. Always recommend them to friends, family and co workers

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nathan, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Absolutely perfect! Love it love it love it

published

Easy to get to each store, everything in the store is placed in order. The stores are very clean and customer service is outstanding. Absolutely satisfied with everything I have purchased from fantastic, best place to buy affordable furniture with Hugh quality. The products are in perfect condition when bought and easy to assemble.

Shop LocationNSW, Campbelltown
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi L.S, thanks so much for choosing to shop with us in Campbelltown. That's great to hear! We hope to see you again in store in the future and have passed your message onto Becky. Regards Angelina and the Fantastic team

  • Verified customer

The best value for money

published

Very helpful staff and easy to get the best deal. The staff offered me delivery for a reasonable price. On the same day I managed to find a delivery vehicle from my friend. Fantastic Furniture refunded my delivery charges without any hassle.

Shop LocationNSW, Campbelltown
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Khanm8, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Jivani and the Fantastic team

100% satisfaction

published

Simple, and easy. very happy as im pregnant and it was great that i could construct it without my husband.

Shop LocationNSW, Campbelltown
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mare, that's wonderful to hear! Thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


Fantastic is Fantastic

published

I'm a very happy customer. When major assembly was required a contractor was available to carry out the work expertly

Shop LocationNSW, Campbelltown
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kath, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Mua F

Mua F

  • 7 reviews
  • 1 like
  • Verified customer

Mattress

published

The store was located in a accessible area. However the lady I dealt with could improve her customer service skills. The mattress I purchased is nice enough.

Shop LocationNSW, Campbelltown
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mua F, thank you very much for choosing to shop with us in Campbelltown and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team


Omar

OmarSydney, NSW

Good

published

Service is ok. Bit cheaper. They need to have more choices. I have found furniture I was looking for and I am happy with my shopping

Shop LocationNSW, Campbelltown
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Omar, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Outstanding

published

Staff were helpful without being pushy and the products are brilliant. Assembly was simple and straightforward. Would highly recommend and will back again soon.

Shop LocationNSW, Campbelltown
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jeff T, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team


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