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Fantastic Furniture NSW, Chullora

Fantastic Furniture NSW, Chullora

4.4 from 172 reviews

Reviews

4.4

172 reviews
5
(122)
4
(27)
3
(3)
2
(3)
1
(17)
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Sharon Biniaris

Sharon BiniarisSydney, NSW

Customer service.... best and informative

published

Went to Chullora branch to buy sofas found one not sure of the length and height if it all fit. Team member helped us to all the information we need. Went home and decide color of the sofas and bought it online.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChullora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Mark

MarkSydney, NSW

Great Customer service, value for money products

published

Easy to navigate store layout, plenty to choose from, happy with product, easy to install. Great customer service. Visit Chullora store to find yourself a well built, reasonably priced piece of furniture

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChullora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mark, thanks so much for choosing to shop with us in Chullora! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Sonia

SoniaSydney, NSW

Amazing service from in store to delivery

published

The process was extremely easy and staff are amazing. Having to assemble flat packs are a little difficulty and require some time. Next time I will purchase something a little less difficult to put together.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChullora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sonia! Thanks so much for choosing to shop with us. We are glad to hear that our Chullora staff were so amazing, and we hope to see you back in store soon! Regards Nick and the Fantastic Team.

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Another customer service let down

published

Arrived at the bed section the female staff member fled on us...after 15 minutes we had to find her to help. The delivery guy also put us in a stressful situation

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCHULLORA
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Paige

PaigeSydney, NSW

Beautiful Oriental Tiger Cushion

published

I don't usually think of Fantastic Furniture for home accessories but I was pleasantly surprised when I visited their store. They have a great range of affordable and on trend rugs, cushions, lamps and mirrors. Very happy with my purchases.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture Chullora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Paige, thanks so much for shopping with us in Chullora! We are so glad to hear that you are so happy with your new home accessories, and we hope to serve you again soon. Regards Nick and the Fantastic Team.

The customer service was excellent

published

Good value for money
The customer service officer was very patient and helpful she went out of her way to assist me to choose the right products that was right for my needs

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationChollora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi William, thanks so much for shopping with us in Chullora. We are so happy to hear about your in-store experience, and we hope to see you back again in the future. Regards Nick and the Fantastic Team.

Picture Perfect!

published

I recently bought the Hayman Hall Table. It is amazing even better then the photos. It is the most stylish and affordable. It makes coming home from work more pleasant

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChullora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Natalie, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Selma

SelmaSydney, NSW

Affordable price, lots of products in one shop you don't have to mucking around

published

Easy to find store all over to Sydney and plenty of parking front of the door
Good product multiple option for design and patterns
Easy assemble instruction

Save your time and money

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationChulora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Selma, thanks so much for choosing to shop with us in Chullora. We are looking forward to serving you again next time! Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review

Angela

AngelaSydney, NSW

Excellent Service

published

I'm all about service, not necessarily about the product, service is first then product. If service isn't good don't matter how good the product is I walk out and won't go back.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Angela, thanks so much for choosing to shop with us. It is great to hear that you received excellent service from the Chullora store, and we would love to serve you again in the future! Regards Nick and the Fantastic Team.

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Kamrul I.

Kamrul I.Sydney, NSW

Excellent

published

Family store, what we need we get under our budget. My home all staff I bought from fantastic furniture, kids they like. My sufa is very colourful, I am using 6 years still looks new bcaz kids always careful use, they pretend their toy, reading table, mats, dinning table-chair, all chair, tv stand and more in my house. My wife never complain for product and it's good for me economic.

Thanks

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationChullura
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kamrul, thank you for choosing to shop with us. We are so glad to hear about this experience with your range of products, and we hope to see you back again soon! Regards Nick and the Fantastic Team.

Kamrul I.
Kamrul I.

Of course see you again

The reviewer stated that an incentive was offered for this review

Value.

published

Value for money products.

Much easier to assemble than products from other 'value furniture' companies. Cheaper too.

Store in Chullora always has stock which is very convenient.

Staff are friendly and knowledgeable.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChullora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ron, thanks so much for shopping with us in Chullora. We are so glad to hear about your experience, and we hope to see you back again in the future. Regards Nick and the Fantastic team.

casey m.

casey m.Sydney, NSW

Lamp was awsome

published

The lamp we got was amazing! And it matched the lounge perfectly. I.would nightly recommend both. We wish oure house was bigger to get more stuff for more rooms. Now it's 30 words.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChalorra
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Casey, thanks so much for choosing to shop with us. We are so glad to hear that you are so happy with your products, and we hope to see you back again in the future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

All I can say is fantastic.

published

Simple layout to see where the products were, easy to assemble, good quality. Fantastic prices, and most importantly for me is that I can AFTERPAY. if you're on a budget or looking for luxury furniture, this is the place to go. Highly recommended.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kolinio N., thanks very much for shopping with us in Chullora. We are so thankful for the recommendation, and we are happy to hear that you like our range of furniture. We hope to serve you again in the future! Regards Nick and the Fantastic team.

Antonella M.

Antonella M.Sydney, NSW

Tops!

published

Great layout easy to shop around in store. Lots to look at with freindly staff always there to assist. Easy to assemble product and happy with the end results. Happy Customer!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChullora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Antonella M.! Thank you so much for visiting our Chullora store. We are thrilled to hear that you are so happy with the end results, and we look forward to seeing you back again in the future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

Great products! But disappointed

published

I had a very bad experience in this store. I am moving and I needed to purchase a lot of things. I went around the store and was very happy with the products and the price was reasonable. I chose six items that were kept in the display and when I went for checkout, four items were out of stock out of which two might not come back. Also I was told to pay extra charge for delivery of the out of stock item to be delivered another day. I understand if the products are out of stock but if so, DONT KEEP IT ON DISPLAY. After a whole excitement, I didn’t purchase anything.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Matp
Matp

I was mentioned some items were not only out of stock, but promotional. It wasn’t sure if it will be restocked or not. What’s the use of displaying if it won’t be restocked?

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Matp, I am sorry for any confusion, we will be sure to address this with the store directly. Kind regards Ryan and the Fantastic team

Furniture Shops

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Amira

AmiraSydney, NSW

Great experience!

published

So happy with my purchase, from looking online to going in store and assembling my package!
Great quality for an amazing price!
I was in a rush, and the staff made sure I had enough time to make my purchase and pick it up!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChullora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Amira, that's wonderful to hear! Thank you so much for choosing us and sharing your experience! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Huguette S.

Huguette S.Sydney, NSW

given two different quotes for the same items what a joke

published

thought that a bit deceiving and not very professional on your behalf was thinking of buying all my furnishings have second thoughts because I might be hit with extra costs

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationChullora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Shelly62

Shelly62Sydney

  • 2 reviews

Really not happy

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChullora
See all answers
Melissa T

Melissa TSydney, NSW

Fantastic chair, very comfy.

published

Best chair I could find, perfect for my needs and very comfortable. Easy assembling as instructions were clear. The store was perfect. Offered many variety of choices of office chairs to choose from.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChullora
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Melissa T, It is wonderful to hear you found the perfect chair in our store! Thank you for taking the time to share your feedback, we look forward to seeing you again. Kind regards Ryan and the Fantastic team

WKG

WKGSydney, NSW

  • 2 reviews

Go the store and check carefully before purchasing

published

The staff in store and delivery guys were very friendly and cooperative. Delivery was on time.
Some of the products were of low quality though, specially the CAM nuts and the particle board items. The CAM nuts kept breaking and no extras were provided. Wood chips from particle wood items were falling all over the place during assembly. I'll be glad if the furniture lasts 3 years considering the price.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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