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Fantastic Furniture NSW, Crossroads

Fantastic Furniture NSW, Crossroads

4.7 from 154 reviews

Reviews

4.7

154 reviews
5
(121)
4
(28)
3
(2)
2
(0)
1
(3)
  • Product Quality
    4.7 (18)
  • Return Claim MadeYes (0) · No (20)
  • Warranty Claim MadeYes (0) · No (20)
  • Product Appearance As advertised (94%) · Not as advertised (6%)
  • Customer Service
    4.8 (19)
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Adam B.

Adam B.Sydney, NSW

Very comfortable couches, good pricing, excellent prices what more could you want.

published

very easy to navigate around the store
Excelent customer service
Cheap prices
Furniture is good quality and pricing is cheap.
Very nice people and a good clean store what more can you want.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationcrossroads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Adam, thanks so much for shopping with us in Casula. We are thrilled to hear about this experience with the Crossroads team, and we hope to see you back again very soon! Regards, Nick and the FF Team.

The reviewer stated that an incentive was offered for this review

TD

TDSydney, NSW

Great product and service

published

The store was very clean. Lots of room to navigate. A vast variety of beds displayed. Very happy with the bed we purchased. It was comfy and easy to assemble.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi TD, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Matt C.

Matt C.Sydney, NSW

Fantastic service

published

Fantastic service by a lady with a great personality even though we came in 10 minutes before closing.
She knew her stuff and saved us time and money.
I would recommend this store to all.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Matt, thanks so much for shopping with us in Casula! We are so glad to hear about the service received so close to closing, and we hope to see you back again soon! Regards Nick and the Fantastic Team.

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Lily Raskovic

Lily RaskovicSydney Surrounds, NSW

  • 2 reviews
  • 1 like

Great product great service

published

After extensive research decided to purchase at Fantastic Furniture
It was an easy decision as they had exactly what I needed for the price I was willing to pay. The service was professional and courteous.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lily Raskovic, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

jimbo

jimbo

  • 2 reviews

Great products and great value for money

published

Its a very easy place to go furniture shopping. The range was more than satisfying. It was great to have easy to use step by step instructions. Not only was value for money , but the quality was surprisingly good .

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jimbo, thanks so much for choosing to shop with us in Casula. We are glad that you enjoy our range and the quality of our products too. Hopefully we will see you back again soon! Regards Nick and the Fantastic Team.

Very satisfied sleeper

published

The staff in store were very friendly, welcoming & helpful, would have liked to see a larger range though in bedroom suites & entertainment units but I guess they are limited on space

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCrossroads, NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tania, thanks so much for choosing to shop with us in Casula. It is great to hear that the staff were so friendly, welcoming and helpful, and we hope to see you in store again soon! Regards Nick and the Fantastic Team.

It's great

published

Easy to fined my way round sales lady was very helpful and didn't have to wait to pay store was nice and clean and in a great location, reasonable prices

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Margaret, thanks so much for shopping with us in Casula! We are so happy to hear that our team member was so helpful, and we hope to see you back in store soon. Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review

Sarah

SarahSydney, NSW

  • 8 reviews

Absolutely amazing experience!

published

The staff, layout, ease of transaction and arrangement of delivery was extraordinary. I could not fault this store or my experience. Big thank you to Rebecca who went above and beyond to help me.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sarah, thanks so much for shopping with us in Casula! It is great to hear about the in-store experience, and we will pass this feedback on to Rebecca as well. We hope to see you back again soon. Regards Nick and the Fantastic Team.

Anton

AntonSydney, NSW

  • 2 reviews
  • 1 like

Fantastic service and very high quality products

published

Amazing service delivery by very knowledgeable staff that knows exactly what you are after! I have bought a bed set along with the mattress that i absolutely love. Well done Fantastic Furniture !!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Anton, thank you so much for choosing to shop at our Crossroads store! We are so happy to hear about the service received, and we look forward to seeing you back again next time. Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review

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Very comfortable lounge

published

Great choice of designs and comfort great lounge great value for money compared to bigger name stores definitely will buy from fantastic furniture again great service care about your needs.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Robert Di Bella, thanks so much for sharing your thoughts on our range! We hope to see you again soon. Kind regards Ryan and the Fantastic team

Mitchie

MitchieSydney, NSW

  • 2 reviews

Great store! Great staff!

published

Overall a great experience - walked out a satisfied customer. Got a great deal and the staff helped us with choosing it. They were very knowledgeable and adaptable to our wants and needs.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCrossroads NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mitchie, thank you for deciding to shop with us in Casula. We hope to see you in store again in the future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

So happy

published

Two year old hated bars on cot! Great website ! Peaceful nights,She loves her new bed, she is not old enough for a bunk bed and sleeps so soundly. Snug as a bug!

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Screwed Over, That is great to hear! We hope the bunk bed brings plenty more restful nights for your little one and we hope to see you again. Kind regards Ryan and the Fantastic team

Thats what I wanted

published

Very easy, very satisfied. Close location, good customer service , nice and clean , nicely Display, I wanted some furniture for my beauty home salon and I found everything in fantastic furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCross road
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
syed

syedSydney, NSW

Good customer service

published

I was looking for some very specific furniture and I could select from the available range from them. Price was affordable. Product was available to pick up immediately. There was a small defect in one of the pieces of the furniture and I got replacement straight away.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCasula crossroads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Syed, thanks so much for shopping with us in Casula. We are so glad to hear that you were able to find exactly what you were after, and we hope to serve you again in the future. Regards Nick and the Fantastic team.

Linda

LindaSydney, NSW

  • 3 reviews
  • 1 like

Amazingly Helpful Staff and Delivery Men

published

The Staff at the Crossroads store went out of the way to help us pick the right furniture and lounge suite. Again very helpful when it came to getting it delivered. The quality of our lounge compared to prices of other more expensive retailers is amazing. The delivery guys were very obliging, helpful and pleasant. A really good experience dealing with the whole team. Well done for your customer service!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCasula
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Linda, thanks so much for choosing to shop with us at our Crossroads store. We are so glad to hear about your positive experience from store through to delivery, and we hope to serve you again in the future. Regards Nick and the Fantastic team.

Furniture Shops

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Great experience

published

The store is easily accessible and in store movements are easy. The product range is good. We were well received by their staff. The delivery is due for coming Saturday, so I am looking forward for the ease of assembling the furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads, NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Suhas, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Julia P

Julia PSydney, NSW

Coda is a perfect fit

published

The staff were friendly and chatty when talking about the product I was interested in. They checked the options I wanted and processed payment efficiently. I am so happy with the coda bookcase. It looks great and fits really well into my study area.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads, Casula, NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Kids Tractor Stool

published

Great product and price with a unique look. Utilised several of these in a production facility to improve staff comfort when working at lower positions. The gas strut adjustable height is great too. Also suitable to support the weight of an average adult.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi A.j.G, We are so glad to hear our tractor stool made a positive difference for your team! We look forward to seeing you again. Kind regards Ryan and the Fantastic team

Nadine Alameddin

Nadine AlameddinSydney, NSW

I love fantastic furniture

published

Very happy with the purchase can't wait to have it i have purchased from fantastic furniture before and i really love the store. Very easy to purchase and a range of payments.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOnline store
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nadine, thank you for choosing us and sharing your feedback. We appreciate your continued loyalty! I'm sure that we will see you again soon. Kind regards, Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

Corine

CorineSydney, NSW

Great value

published

Value and quality of furniture is great. Staff great customer service. Availability is too long a wait though. 6 weeks is a long time-used to be quicker. Hope wait times improve.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Corine, thanks very much for sharing your positive feedback! We appreciate you shopping with us and we hope to see you again soon. Kind regards Ryan and the Fantastic team

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