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Fantastic Furniture NSW, Crossroads

Fantastic Furniture NSW, Crossroads

4.7 from 147 reviews

Reviews

(117)
(25)
(2)
(0)
(3)
  • Product Quality
    4.7 (13)
  • Return Claim MadeYes (0) · No (14)
  • Warranty Claim MadeYes (0) · No (14)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.8 (13)


Sarah

SarahSydney, NSW

  • 8 reviews

Absolutely amazing experience!

published

The staff, layout, ease of transaction and arrangement of delivery was extraordinary. I could not fault this store or my experience. Big thank you to Rebecca who went above and beyond to help me.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sarah, thanks so much for shopping with us in Casula! It is great to hear about the in-store experience, and we will pass this feedback on to Rebecca as well. We hope to see you back again soon. Regards Nick and the Fantastic Team.


Anton

AntonSydney, NSW

Fantastic service and very high quality products

published

Amazing service delivery by very knowledgeable staff that knows exactly what you are after! I have bought a bed set along with the mattress that i absolutely love. Well done Fantastic Furniture !!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Anton, thank you so much for choosing to shop at our Crossroads store! We are so happy to hear about the service received, and we look forward to seeing you back again next time. Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review

Very comfortable lounge

published

Great choice of designs and comfort great lounge great value for money compared to bigger name stores definitely will buy from fantastic furniture again great service care about your needs.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Robert Di Bella, thanks so much for sharing your thoughts on our range! We hope to see you again soon. Kind regards Ryan and the Fantastic team

Mitchie

MitchieSydney, NSW

  • 2 reviews

Great store! Great staff!

published

Overall a great experience - walked out a satisfied customer. Got a great deal and the staff helped us with choosing it. They were very knowledgeable and adaptable to our wants and needs.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCrossroads NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mitchie, thank you for deciding to shop with us in Casula. We hope to see you in store again in the future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


So happy

published

Two year old hated bars on cot! Great website ! Peaceful nights,She loves her new bed, she is not old enough for a bunk bed and sleeps so soundly. Snug as a bug!

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Screwed Over, That is great to hear! We hope the bunk bed brings plenty more restful nights for your little one and we hope to see you again. Kind regards Ryan and the Fantastic team


Thats what I wanted

published

Very easy, very satisfied. Close location, good customer service , nice and clean , nicely Display, I wanted some furniture for my beauty home salon and I found everything in fantastic furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCross road
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

syed

syedSydney, NSW

Good customer service

published

I was looking for some very specific furniture and I could select from the available range from them. Price was affordable. Product was available to pick up immediately. There was a small defect in one of the pieces of the furniture and I got replacement straight away.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCasula crossroads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Syed, thanks so much for shopping with us in Casula. We are so glad to hear that you were able to find exactly what you were after, and we hope to serve you again in the future. Regards Nick and the Fantastic team.


Linda

LindaSydney, NSW

  • 3 reviews
  • 1 like

Amazingly Helpful Staff and Delivery Men

published

The Staff at the Crossroads store went out of the way to help us pick the right furniture and lounge suite. Again very helpful when it came to getting it delivered. The quality of our lounge compared to prices of other more expensive retailers is amazing. The delivery guys were very obliging, helpful and pleasant. A really good experience dealing with the whole team. Well done for your customer service!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCasula
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Linda, thanks so much for choosing to shop with us at our Crossroads store. We are so glad to hear about your positive experience from store through to delivery, and we hope to serve you again in the future. Regards Nick and the Fantastic team.

Great experience

published

The store is easily accessible and in store movements are easy. The product range is good. We were well received by their staff. The delivery is due for coming Saturday, so I am looking forward for the ease of assembling the furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads, NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Suhas, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Julia P

Julia PSydney, NSW

Coda is a perfect fit

published

The staff were friendly and chatty when talking about the product I was interested in. They checked the options I wanted and processed payment efficiently. I am so happy with the coda bookcase. It looks great and fits really well into my study area.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads, Casula, NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Kids Tractor Stool

published

Great product and price with a unique look. Utilised several of these in a production facility to improve staff comfort when working at lower positions. The gas strut adjustable height is great too. Also suitable to support the weight of an average adult.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi A.j.G, We are so glad to hear our tractor stool made a positive difference for your team! We look forward to seeing you again. Kind regards Ryan and the Fantastic team


Nadine Alameddin

Nadine AlameddinSydney, NSW

I love fantastic furniture

published

Very happy with the purchase can't wait to have it i have purchased from fantastic furniture before and i really love the store. Very easy to purchase and a range of payments.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOnline store
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nadine, thank you for choosing us and sharing your feedback. We appreciate your continued loyalty! I'm sure that we will see you again soon. Kind regards, Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Corine

CorineSydney, NSW

Great value

published

Value and quality of furniture is great. Staff great customer service. Availability is too long a wait though. 6 weeks is a long time-used to be quicker. Hope wait times improve.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Corine, thanks very much for sharing your positive feedback! We appreciate you shopping with us and we hope to see you again soon. Kind regards Ryan and the Fantastic team


Paul

PaulSydney, NSW

Excellent

published

In store experience was great
Went to one store thay were out of stock but sent me to the Crossroads and it was in stock
great quality for the price could not be matched by the competitors
product assembly was very good

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Paul, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

easier to update your house

published

I went to the store and it was really easy to find what I was looking for, I also have a bed and it is in perfect condition

Shop LocationNSW, Crossroads
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi angelica, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Fantastic storage

published

Very satisfied was in store less than a minute staff were very helpful found product payed and pickup and went home to assemble

Shop LocationNSW, Crossroads
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi BMJ, thank you very much for choosing to shop with us in Crossroads and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team


Great service and great store

published

I enjoyed the experience at this store it was my first time there great layout and staff were fantastic I would go back and buy more things from there

Shop LocationNSW, Crossroads
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Big Red, thank you very much for choosing to shop with us at Crossroads and taking the time to share your experiences. It's great to hear! We hope to serve you again in the future. Regards Jessica and the Fantastic team


Love it!

published

Yes it was very easy to assemble and instructions were provided. There was a huge range of pruducts at a reasonable price.

Shop LocationNSW, Crossroads
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dee, thank you very much for choosing to shop with us in Crossroads and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team


Angie

Angiecasula

Cheap and good quality items

published

Was a little hard to put together but eventually a success and came out perfect. Too many screws but easy enough to use instructions

Shop LocationNSW, Crossroads
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Angie, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


Cubs

published

*Good staff very helpful.
* Easy
* Cheap
* Will be back
* not noise
* Clean
* Good size

Shop LocationNSW, Crossroads
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Linden, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team


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