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Fantastic Furniture NSW, Rutherford

Fantastic Furniture NSW, Rutherford

4.7 from 194 reviews

Reviews

Review distribution

5 star
161
4 star
26
3 star
1
2 star
0
1 star
6

Emma

EmmaNorthern Region, NSW

Perfect

published

Perfect customer service! And all 15 pieces of furniture we bought was in stock and ready to go. Pick up was easy and overall a great experience. Thank you Celeste for your help!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTamworth
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Lynette Sharpe

Lynette SharpeHunter Region, NSW

Service at rutherford

published

Thankyou Jennifer for your great and friendly assistance today and making my special needs granddaughter feel so important in the decision process of picking out furniture. It was greatly appreciated.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Kirsty

KirstyHunter Region, NSW

  • Verified customer

Helpful Staff

published

Great service from the very friendly staff (Debbie); prompt in assisting with getting stock in quickly, easy to follow up and we love the armchairs we are getting for the hotel.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kirsty, thanks very much for sharing your kind words about Debbie! We appreciate you sharing this with us so we can pass your feedback along. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Chantelle

ChantelleHunter Region, NSW

  • 8 reviews

Great service!

published

Staff are always happy to help! My favourite furniture store to browse/shop at. Never had a bad experience with them. Love the range of colour they have on lounges too

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic furniture Rutherford
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Chantelle, thanks so much for your kind words about our team in-store! Its great to hear you are enjoying our wide range and we look forward to your next visit. Kind regards Ryan and the Fantastic team


B Love

B Love

  • 2 reviews

Fantastic furniture, fantastic pricing, fantastic staff and fantastic quality. This shop truly represents its name.

published

Easy to navigate. Extremely satisfied with the range and quality. Great staff. Spent hours in the store because we just kept finding great deals on fantastic furniture for our little slice of paradise.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi B Love, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Ashley

AshleyHunter Region, NSW

  • Verified customer

I LOVE the service I received and love my new product. A must visit!

published

Affordable, great range and great service! I bought a beautiful couch from the Rutherford store and was offered a choice of over 100 colours which was fantastic. I am set to receive my couch in 6 weeks time as I chose a colour that wasn't in stock. But I really can't believe how helpful they were there knowing I didn't have much money due to living on my own for the first time. They helped me find a product in my price range and the rest was history!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRutherford Fantastic Furniture
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ashley, thanks so much for choosing to shop with us in Rutherford. That's great to hear! We hope to see you again in store in the future and have passed your message onto the store. Regards Angelina and the Fantastic team


Jo A

Jo AHunter Region, NSW

Looked for a mirror for weeks and found it at fantastic

published

I was looking for a mirror to suit my country cottage style. I was horrified that any thing I liked was over $500. But by chance passed fantastic so called in and got what I wanted for $99

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jo, thanks for deciding to shop with us! We're so glad you happened to stumble into our store and that you found what you were after. Looking forward to seeing you in store again in the future! Regards Nick and the Fantastic team.


Christine Hawkins

Christine HawkinsHunter Region, NSW

  • 3 reviews

Great Value for great product.

published

We have purchased many items over the last 6 years and have always found the staff to be friendly, helpful and NEVER pushy. Love the range of products and the prices are very good. Ryan was our sales person on our last purchase and he was so helpful and his manners were great. We are older folk so manners are a big thing for us. Love Fantastic Furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford, NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Christine Hawkins, thanks so much for your continued support! We really appreciate it aswell as your kind words about our team in-store. We look forward to seeing you again! Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Jen Duncan

Jen DuncanHunter Region, NSW

Kids Beds

published

Good product Range. Looking for products to be available ASAP. Local store was clean and tidy. Staff were pleasant. We would return to the store in the future. Price is important

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jen Duncan, thanks very much for taking the time to share your experience with us! We look forward to seeing you again. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Great staff, cheap prices for reliable products

published

Moving out of home is a difficult thing to do, especially if you have children . What better place to go to get set up with the basics is at Fantastic Furniture. The Rutherford staff are friendly and are sure to meet anyone’s needs. If you want cheap, reliable furnishings they are place to go to!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great prices and service

published

Very happy with service at store and prices . Deb from sales asked me what I wanted. And showed me what was a great price.

Shop LocationNSW, Rutherford
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Crabman, thank you for choosing to shop with us and sharing your in store experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team


Tesha

TeshaMetford

Value for money

published

Found what i wanted straight away
Very satisfied
The product i bought is great
Yes it was very easy to complete on my own

Shop LocationNSW, Rutherford
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tesha, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tesha, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


DragonWolf

DragonWolfQLD, 4655

  • 6 reviews
  • 1 like

Rutherford store has the best Staff

published

Have bought all my household furniture from Fantastic Furniture at Rutherford and all their staff is amazing, they are all friendly and help with any questions that I've had. They go out of their way to track down the items I want and the guys out the back where you pick up are also very friendly, well mannered with a smile on their face.

Shop LocationNSW, Rutherford
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi DragonWolf, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our Rutherford store! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


Karl Mittmann

Karl MittmannNEWCASTLE

Excellent Coffee Table

published

Easy experience staff very friendly great service @ pick up will be shopping there again.
Merry Christmas to the Fantastic Staff and also a Happy 2019

Shop LocationNSW, Rutherford
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Karl Mittmann, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Mark

MarkMaitland

Tivoli bonded leather lounge

published

Previously had great experience with locally made furniture from Fantastic Furniture until we purchased the bonded leather Tivoli lounge and chase. Paid the extra for the leather care package. After just under 5 years the leather started to debond from the fabric and 6 months later about 50% of the seat area has deboned. Very disappointed with the lounge. $1,500 down the drain. Not to mention the environmental damage with now having to throw the lounge set away. Would not purchase this rubbish again. Would stick to the locally made fabric lounges.

Shop LocationNSW, Rutherford
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Jane

JaneUmina Beach

  • 2 reviews
  • 4 likes

very disappointed

published

We were given a brand new king single bed and the slats repeatedly came out of the flimsy plastic brackets, causing some of these brackets to split completely. The staff at the Rutherford store kindly replaced them, however the problem continued despite my daughter, who uses the bed, only being a slight build. She even fell against the bed frame one night when it gave way. She is now sleeping on a mattress on the floor. My eldest daughter and her husband have a queen bed version of the same bed, and the same thing happened to their bed.

Shop LocationNSW, Rutherford
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

PAUL AVERY

PAUL AVERY

  • 3 reviews

Single mattress

published

On the day.
Available and comfort for child requiring a new mattress.
Inner spring in a box.
Ease of transportation.

Shop LocationNSW, Rutherford
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Paul Avery, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


In and out

published

Everything i wanted was in stock to take home same day. I even assembled everthing myself it was so easy. Great shopping experience

Shop LocationNSW, Rutherford
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Leanne, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Ecco222

Ecco222Broke

Great product, exactly what I was looking for

published

Went straight in and found product I wanted
Product availability was great
Very happy with product purchased
Assembly was a breeze, instructions were very helpful

Shop LocationNSW, Rutherford
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ecco222, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


A.R

A.RHunter Valley

Easy & simple.!!

published

Everything was easy to find.! Customer service was great. Product was readily available. The furniture was easy to assemble. The product is awesome material & can see it lasting my little girl for years to come.

Shop LocationNSW, Rutherford
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi A.R, thanks for choosing to shop with us! That's great to hear. We hope to see you back soon! Regards Annie and the Fantastic team


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