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Fantastic Furniture NSW, Tuggerah

Fantastic Furniture NSW, Tuggerah

4.7 from 148 reviews

Reviews

Review distribution

5 star
121
4 star
18
3 star
1
2 star
3
1 star
5

Ray H

Ray HSydney Surrounds, NSW

  • 3 reviews

Awesome value. Easy set up.

published

Staff were very helpful and very happy. Products were varied and great value for money. Bought some bar stools cheap and a book case which was an ease to assemble.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture, Tuggerah.
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ray H, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


krysissohappy

krysissohappySydney Surrounds, NSW

Toronto bookcase is back!!

published

After purchasing a Toronto entertainment unit early 2018, I was disappointed to learn that the matching bookcase had been deleted. Last week, we visited Fantastic Furniture at Tuggerah to look at other pieces to complete the "look" at home. SO excited to be told that the bookcase had been put back on the current range!! We then purchased a coffee table, side table, and bookcase. Will be purchasing the 9 pc extendable dining suite early next year, after painting our house, and putting down new flooring.
Will look amazing once completed.

Thanks Fantastic Furniture

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture Tuggerah NSW
See all answers
3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
krysissohappy
krysissohappy

Thanks Ryan!
I would like to complement Chelsea on her "Fantastic" customer service and assistance too.
Would you kindly pass on our thanks to her.

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi krysissohappy, I will be sure to pass your kind words along! Thanks very much. Kind regards Ryan and the Fantastic team

Melissa S.

Melissa S.Sydney Surrounds, NSW

handy location

published

Disappointed they no longer put furniture together before delivery have to use an outside source. Why does everything have to be flat packed not all off us can put together something from confusing or minimal instructions.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTuggerah
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Suujoy

SuujoyGorokan

A great shopping experience

published

Smiling staff always lead me into this store It’s affordable and really excellent quality for the price.
You can furnish your whole house at this one stop shop.
The only drawback is most of it comes in flat packs.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTuggerah
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Suujoy, thank you very much for choosing to shop with us in Tuggerah and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team


Janet Sharp

Janet Sharp

  • 2 reviews

Excellent staff

published

Staff assistance in selecting the correct product for my needs, item was in stock and the item was promptly and carefully placed in to our vehicle.
The packaging was excellent and the assembly instructions easy to understand.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationTuggerah
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Janet, thank you so much for shopping with us in Tuggerah. We are thrilled to hear about your experience, and we would love to see you back again in the future! Regards Nick and the Fantastic team.


Robyn

RobynSydney Surrounds, NSW

Delivery time

published

Sales person said delivery would be 2 weeks, now in 3rd week and they still can't tell me when delivery will be. I won't ever use their delivery device again.

September 4th 2019 Update: Faulty product & very bad delivery time span

My Evans lounge was faulty & they tried to cover up. After 2 weeks replacement delivery was booked for morning between 7am to midday, they call on the delivery day at 9.20am & now can't deliver unto 12.30pm till 2.30pm. Never again!

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTuggerah
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Brilliant

published

Easily navigated the store to find what I wanted. Although staff were very busy they spoke to me straight away. Got the help I needed with a smile. Awesome service!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTuggerah Nsw
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

  • Verified customer

Great setting

published

It was easy to navigate the store.A good range of everything. The assembling is easy. Love the dining chairs range. Have purchased a few things and I have had no trouble with anything.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationTuggerah
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jenny, thank you very much for shopping with us in Tuggerah. It is great to hear that you enjoy our range of furniture, and we would love to see you back again! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

Good value furniture

published

Good experience just one issue with our order but it was rectified and we are happy with our purchases. Some pieces are easier then other pieces to put together. Staff was friendly

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTuggerah
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Lisa S, We are so happy to hear your issue was rectified in a timely manner! We hope you are now enjoying your new furniture and we look forward to your next visit. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

  • Verified customer

Excellent Service

published

The staff were extremely helpful. I purchased a bed frame and the salesperson and loading dock staff unpacked it, allowed me to inspect it, before I paid for it, and then helped me squeeze it into my car. They went the extra mile to make sure I was happy with the product and had everything I needed to get it home. Thank you very much. It was the highlight of my week.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTuggerah
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

lhave a house full of fantastic products

published

the stores are well layed out always sastisfied with the range and quality
the staff are so friendly and remember me when I return
assembling the furniture is straight forward instructions are clear

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationtuggerah
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Deb I, thank you for choosing to shop with us at Tuggerah! We are delighted to hear you are enjoying our store and products, as well as our team in store! We hope to serve you in store again soon. Regards Angelina and the Fantastic Team


Chels Yeahh

Chels YeahhSydney Surrounds, NSW

Loving my new table! Our last one was over sided for the area it was in after we moved and this table is just perfect !

published

The table is just amazing ! Is exactly what we needed ! Is secure and stable ! Perfect size for the area it is needed in.
Assemble was a little hard with the first 2 bolts but once you got the hang of it, was pretty easy.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTuggerah
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Chels Yeahh, We are happy to hear you are enjoying your new table! Sorry to hear you had some trouble with assembly. We hope to see you again soon! Kind regards Ryan and the Fantastic team


Sharon M

Sharon MSydney Surrounds, NSW

Great staff and Great product range

published

Highly recommend Fantastic Furniture great staff thank you Chelsea H for your wonderful service and product knowledge. I always enjoy shopping at this store and I always find what I am looking for.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTuggerah NSW
See all answers

Exemplary customer service and great value for money

published

Yes. I love flat packs too. Instructions clear and all parts were in the box. Didn't take long at all

Shop LocationNSW, Tuggerah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Pedro, thanks so much for choosing to shop with and sharing your love of flat packs! We have plenty more in stock and look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

Happy customer

published

Always enjoy shopping Fantastic. Always find what I want at reasonable price. Staff friendly and polite, most helpful. Highly recommend a visit.

Shop LocationNSW, Tuggerah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Helen, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Angelina and the Fantastic team

Lele

LeleTuggerah

  • 4 reviews
  • Verified customer

Perfect experience in Tuggerah

published

Chelsea H and Lyn D were very helpful in store. The product range quality and pricing is great..
Convenient efficient service in store and at doc area where items were collected
Easy to assemble products

Shop LocationNSW, Tuggerah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Ageless

published

Complete range for couples setting up first home ,older people upgrading existing furniture for fresher appearance
All with budget restrictions.

Shop LocationNSW, Tuggerah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Squirrel, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


Great shopping experience

published

I had no furniture to assemble just bought mattress Great quality and cheap super fast click and collect...........Will send ship there again and friendly service

Shop LocationNSW, Tuggerah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kylie, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


harwoodp

harwoodpAU

  • 3 reviews

Great service from friendly and knowledgable staff

published

Received great service from friendly and knowledgable staff at Fantastic Furniture Tuggerah. It made the process of purchasing number of items simple and effective. The staff were very knowledgeable about their products and provided great assistance in choosing our furniture. Although our items didn't form a specific package they were only too happy to help in putting a package together to save us further.

Shop LocationNSW, Tuggerah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi harwoodp, thank you very much for choosing to shop with us in Tuggerah and taking the time to share your experiences. It is wonderful to hear! We hope to serve you again in the future. Regards Jessica and the Fantastic team


Happy Customer

published

Easy to locate product I was seeking...description accurate and fairly easy to read instructions to assemble. Able to purchase exactly what my daughter needed

Shop LocationNSW, Tuggerah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jules, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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