Garbage customer service!
Here are a couple of pics of my new lounge, left in the middle of my lounge room! Customer service? NOT!! I'll be cutting this box up for weeks to put in my bin!
The reviewer stated that an incentive was offered for this review
As a regular customer I was very disappointed with that store no customer skills what so ever very rude even with loading the goods no help what so ever they should sack that manager his not worth to be in that position
Great customer service
Great customer service and product knowledge. Greeted with a smile and a hello, we were left to wonder around and when we were happy with our choice we were met with the smiliest face
Quality at a budget price.
The variety of products available were easy to find with a great floorplan layout.As a family we enjoyed the task of erecting the products.Not only did we find it challenging upon completion but satisfying with the great end result.
- Verified customer
Affordable and great online service
Ordered bar stools online as price was great. Once ordered received a phone call within 10mins to say the product is ready for collection. Great service and happy customer, would defiantly shop with Fantastic Furniture again
Fantastic customer service, delivery was on time , quick friendly, helpful service. Would highly rec
It was easy to navigate, staff were very helpful in helping to decide the bed frame I needed. Therefore, I made my decision in what I needed and how to get what I wanted.
Fantastic Furniture my number 1 shop.
Navigating in the store was comfortable. The range of products available are to the latest of designs . Very impressive. The quality of my sofa bed can not be beaten. No other retailers I searched in had the quality and assurance of mind as Fantastic Furniture.
My sofabed was already assembled I only needed to install the legs. It was easy as 1,2,3.
Store staff are absolutely rude
I’ve never had such a poor experience in a Fantastic Furniture store, so this will be the last time I ever purchase from them. Staff were rude and we were made to feel like we were stupid for having to ask them how to collect our goods after we paid.
5 stars for Fabtastic Furniture
I have just moved and need new furniture, I looked online and then found my local store. I went there and the staff were so friendly, I was able to see the products and was pleased with the layout and cleanliness of the store. Tim was so helpful but I didn’t purchase anything that day. I went home and researched other stores. I couldn’t get what I wanted in any other store to match price and quality. I ended up going back a few weeks later and Tim was so helpful again and remembered me from before. I purchased a dining set and will definitely be back for a lounge! Great service and store, highly recommended.
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