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Fantastic Furniture NSW, Warwick Farm

Fantastic Furniture NSW, Warwick Farm

4.4 from 86 reviews

Reviews

Review distribution

5 star
61
4 star
16
3 star
1
2 star
1
1 star
7

Broon

BroonSydney, NSW

Garbage customer service!

published

Here are a couple of pics of my new lounge, left in the middle of my lounge room! Customer service? NOT!! I'll be cutting this box up for weeks to put in my bin!

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarwick Farm
See all answers
3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Broon, I am sorry for any inconvenience caused. Unfortunately our delivery service does not include rubbish removal. Kind regards Ryan and the Fantastic team

Broon
Broon

Had this "fine" detail been mentioned to me at the time of purchase, I would have just put it on my roof racks and saved $55 for a "delivery" Due to the fact that this has been trivialised, I shall take the matter further!

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Broon, I do once again apologise for the inconvenience. If you wish to discuss this further, you can contact us at reviews@fantasticfurniture.com.au Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


John

JohnSydney, NSW

Very terrible

published

As a regular customer I was very disappointed with that store no customer skills what so ever very rude even with loading the goods no help what so ever they should sack that manager his not worth to be in that position

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWarwick farm
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great customer service

published

Great customer service and product knowledge. Greeted with a smile and a hello, we were left to wonder around and when we were happy with our choice we were met with the smiliest face

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarwick farm
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Susan, thank you for shopping with usIt is wonderful to hear that you were happy with the team members that assisted you! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Dee

DeeSydney

Greatest customer service experience I had received.

published

Store was very easy to find, products were great for value, Exmtremly happy with what I purchased, No trouble to assemble.

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dee, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Quality at a budget price.

published

The variety of products available were easy to find with a great floorplan layout.As a family we enjoyed the task of erecting the products.Not only did we find it challenging upon completion but satisfying with the great end result.

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nicks my name, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


This is great

published

Was not to bad to do it took me about 1 hour and it looks good would buy more things in flat packs

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kim, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team


Everything you need for your home is right at Fantastic furniture great price for value

published

Easy to assemble some needed assistance but patience and guidance is the key to everything always ask for assistance from the staff

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Akesa, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


Fantastic

published

The store was easy to find, Was happy with product and availability. Sometimes is hard to assemble the product itself.

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Nipa

NipaSydney australia

  • Verified customer

Fantastic as the name suggests!!!!!

published

It was very convenient to navigate the store as to find out what i looked for!!!
I am highly satisfied with the range of products available.
Its very easy to assemble!!!!

Shop LocationNSW, Warrick Farm
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nipa, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience with our products. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Nipa
Nipa

You are most welcome!!

This is realy Fantastic !

published

In 10 min Im finded product via internet ,compare with similar another product,ordered,payment and that is ! Easily!! And Im very happy!!

Shop LocationNSW, Warrick Farm
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gagy, thanks so much for choosing to shop with us! We are delighted to hear you found ease in navigating through our website and were to place your order so quickly! We look forward to serving you again soon. Regards Jivani and the Fantastic team

Gagy
Gagy

Thank you, My regards!


Fantastic helpful customer service

published

Staff polite and very helpful, would reccomend my friends as furniture is value for money and I managed to match furniture i already had at home

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tess, thanks for choosing to shop with us! We're delighted to hear you had a great experience with us and appreciate you recommending us. We hope to see you again soon. Regards Annie and the Fantastic team


  • Verified customer

Affordable and great online service

published

Ordered bar stools online as price was great. Once ordered received a phone call within 10mins to say the product is ready for collection. Great service and happy customer, would defiantly shop with Fantastic Furniture again

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Fantastic customer service, delivery was on time , quick friendly, helpful service. Would highly rec

published

It was easy to navigate, staff were very helpful in helping to decide the bed frame I needed. Therefore, I made my decision in what I needed and how to get what I wanted.

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Antty, thanks so much for choosing to shop with us in Warrick Farm. That's great to hear! We hope to see you again in store in the future. Regards Fiona and the Fantastic team


Fantastic Furniture my number 1 shop.

published

Navigating in the store was comfortable. The range of products available are to the latest of designs . Very impressive. The quality of my sofa bed can not be beaten. No other retailers I searched in had the quality and assurance of mind as Fantastic Furniture.
My sofabed was already assembled I only needed to install the legs. It was easy as 1,2,3.

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Susan Darwich, thanks for choosing to shop with us in store! We're delighted to hear you're loving our product range and quality. We hope to see you again soon. Regards Annie and the Fantastic team

fantastic, fantastic experience

published

i was very satisfied with the staff friendlyness,discounts and willingness to help in any way from carrying loading pricing advice on weight that can sit on shelfs etc

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Amy, thanks for choosing to shop with us! We're so glad that the staff at Warwick Farm were so helpful and knowledgeable. We hope to see you again soon in store. Regards Nick and the Fantastic team.

Jen P

Jen PMelbourne

  • 5 reviews
  • 1 like

Store staff are absolutely rude

published

I’ve never had such a poor experience in a Fantastic Furniture store, so this will be the last time I ever purchase from them. Staff were rude and we were made to feel like we were stupid for having to ask them how to collect our goods after we paid.

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great product!

published

Online purchase was quick and easy. Was notified by the store within 10 minutes that the item was ready for pick-up. Really happy with the ease of the system.

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Bec, thanks so much for sharing your experience! We are glad to hear you found our online system easy to use. We hope to see you in-store again soon. Kind regards Ryan and the Fantastic team


Everything was perfect

published

I went online did click and collect. Everything was ready for me in 20mins.was so happy. the stuff as well were so amazing. I would recommend to friends and family.

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi EEE, thank you very much for choosing to shop with us online and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team


This so excellent

published

Yes, I did. I made the purchase in store at Warwick Farm.
Staff very helpful, very fast and very professional

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kaity, thanks so much for shopping with us in our Warwick Farm store! We hope to see you again soon. Kind regards Ryan and the Fantastic team


5 stars for Fabtastic Furniture

published

I have just moved and need new furniture, I looked online and then found my local store. I went there and the staff were so friendly, I was able to see the products and was pleased with the layout and cleanliness of the store. Tim was so helpful but I didn’t purchase anything that day. I went home and researched other stores. I couldn’t get what I wanted in any other store to match price and quality. I ended up going back a few weeks later and Tim was so helpful again and remembered me from before. I purchased a dining set and will definitely be back for a lounge! Great service and store, highly recommended.

Shop LocationNSW, Warrick Farm
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Catherine, thanks for choosing to shop with us! We're so pleased to hear you had a great experience in store with our team members and products. We look forward to seeing you in store again soon. Regards Annie and the Fantastic team


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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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