Fantastic - not just cheapie furniture
We have been looking for a small chaise lounge to fit in a fairly small area. Fantastic have a great range to choose from, and they are not just cheap flimsy pieces (as I had mistakenly believed).
The option to select from a wide range of fabrics was the main selling point for us, don't have to settle for boring greys, beiges or black (which hideously seems to be the trend at the moment).
Staff were very helpful and not too pushy.
Amazing quality furniture for an affordable price!
Very easy to navigate around the store and to find what I was looking for. The range of products, the quality and price was also spot on. Although assembly was a little hard for the bed frame overall it was still do able and came together perfectly. I’m in love with fantastic furniture!
Loved every second of purchasing from these guys.
Making my way around the store was easy, everything was laid out perfectly. I got what I wanted and now am waiting for it to come. Great work fantastic furniture.
This is fantastic
It was fantastic and it was easy for me to get my Furniture’s from there and the service was absolutely fantastic and I will love to visit the store again
Absoutely disgusted and will never shop here again!
Ordered a couch with chaise back in March, was told 8-10 weeks which was fine as we hadn't moved in to our house yet, 11 weeks and still nothing, was then told at 15 weeks it will be here this week then next day get a call saying it will be another 6 weeks away and all they could offer was free delivery and $100 off. so I cancelled my order got my money back and then the next day get a call saying they have that couch in stock now and I can have it full price and I have to pay delivery. No thanks I went to Amart furniture and waited 2 weeks. never again will I go to fantastic furniture, they honestly couldn't care less. Amart were so accommodating and will continue my business there.
Value for money
Very happy with the mattress in a box. Good value for money. Also, the staff were very friendly and supportive. The pickup staff assisted me to load up the goods.
Service was a letdown, with staff manning registers instead of assisting customers!
We purchased a number of items from the store but we were seeking assistance from staff from the moment we entered, but no staff were forthcoming to assist, with them choosing to stay at the registers rather than assist customers with their selections.
Staff are super friendly, initially went to a different big name furniture brand and was disappointed so left to visit Fantastic Furniture and was immediately greeted and assisted.
Items are beautiful and great value for the price.
Initially bought a bed and mattress but went back for more the next day.
Exceptional Customer Service
Staff are fantastic. The customer service I received was exceptional. They had what I wanted in stock to collect straight away. The warehouse staff were so helpful. Very happy with my experience at Fantastic Furniture :)
Darwin great customer service
Love this store, the staff are always friendly and helpful and leave you alone if you want to browse. It is well stocked and the items easy to assemble, I love that you can buy different items at different times and the same product brand is still available so you can purchase as required.
Great value for money
Easy to navigate store. Mostly happy with the quality product finishes. Very friendly staff especially the men at the back where you collect your goods. Did all they could to fit my goods in my small car.
Went in store no one around to help items had no price tags and no staff to ask had to wait over 20 min before any help given and there was only one other person in the store looking around
Amazing Team in the Darwin NT store!!
Great customer service, great products and great value for money. I purchased the Toronto King bedroom suite and it was affordable, easy to assemble and the bedroom suite was easy enough to assemble at home.
Great prices, good products and helpful staff.
Smooth experience all the way. Good prices with helpful staff.
Would recommend if you are looking to buy furniture for house or office.
Great customer Service!!
Purchased a lounge and beds for my 3 kids through these guys and the customer service was great!
the guy was so patient with me deciding and telling me different options to help suit my and my kids needs.
i cant wait for everything to arrive and be set up :)
will definitely be back!
plus who can complain with great prices and amazing sales!!
Friendly staff great service.
Fantastic Furniture are to be congratulated on the friendly quick service they provide. They also provide an excellent range of affordable furniture. Well done!
Always Excellent service and products
Very pleasantly surprised and happy with products was looking for and way they were easy to view and try, exceptional range in smaller store even compared to other furniture stores i visited that were quite large.And my product has good waranty, bonus!
Darwin store- Great service
Staff were extremely helpful and friendly. Was disappointed that there was a 10 week wait time for product availability. Good value for money.
Really happy shopper!
Great store and really friendly staff - no one was pushy. Great choice of products in all price ranges, we chose middle of the road and believe we have really good value for money.
I was very impressed with the customer service and prompt delivery time. The delivery drivers were extremely helpful and friendly. Overall, a very happy customer.
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