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Fantastic Furniture NT, Darwin

Fantastic Furniture NT, Darwin

4.4 from 59 reviews

Fantastic - not just cheapie furniture

We have been looking for a small chaise lounge to fit in a fairly small area. Fantastic have a great range to choose from, and they are not just cheap flimsy pieces (as I had mistakenly believed).

The option to select from a wide range of fabrics was the main selling point for us, don't have to settle for boring greys, beiges or black (which hideously seems to be the trend at the moment).

Staff were very helpful and not too pushy.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationDarwin

Amazing quality furniture for an affordable price!

Very easy to navigate around the store and to find what I was looking for. The range of products, the quality and price was also spot on. Although assembly was a little hard for the bed frame overall it was still do able and came together perfectly. I’m in love with fantastic furniture!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDarwin

Loved every second of purchasing from these guys.

Making my way around the store was easy, everything was laid out perfectly. I got what I wanted and now am waiting for it to come. Great work fantastic furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthern Territory Darwin
1 comment
Hi Eliza a, thanks very much for your review! We are happy to hear you found the store easy to navigate and we hope you are enjoying your new furniture soon! Kind regards Ryan and the Fantastic team

This is fantastic

It was fantastic and it was easy for me to get my Furniture’s from there and the service was absolutely fantastic and I will love to visit the store again

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic furniture NT darwin
1 comment
Hi Neupane, We are happy to hear shopping with us was easy for you and its great to hear you received wonderful service! We hope to see you again soon. Kind regards Ryan and the Fantastic team

Absoutely disgusted and will never shop here again!

Ordered a couch with chaise back in March, was told 8-10 weeks which was fine as we hadn't moved in to our house yet, 11 weeks and still nothing, was then told at 15 weeks it will be here this week then next day get a call saying it will be another 6 weeks away and all they could offer was free delivery and $100 off. so I cancelled my order got my money back and then the next day get a call saying they have that couch in stock now and I can have it full price and I have to pay delivery. No thanks I went to Amart furniture and waited 2 weeks. never again will I go to fantastic furniture, they honestly couldn't care less. Amart were so accommodating and will continue my business there.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationdarwin
1 comment
Hi Cassandra, I am very sorry about the experience you had with our Darwin store. We would like the chance to look into this particular order to understand what happened and try to improve for the future. Would you be able to send through your purchase and contact details so that we can locate your order? My email address is reviews@fantasticfurniture.com.au Regards Nick and the Fantastic team.

Value for money

Very happy with the mattress in a box. Good value for money. Also, the staff were very friendly and supportive. The pickup staff assisted me to load up the goods.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDarwin Store
1 comment
Hi David, thank you for choosing to shop with us in Darwin! We are so glad to hear that you are happy with your mattress, and that our staff were friendly and supportive. We hope to see you in store again soon! Regards Nick and the Fantastic team.

Service was a letdown, with staff manning registers instead of assisting customers!

We purchased a number of items from the store but we were seeking assistance from staff from the moment we entered, but no staff were forthcoming to assist, with them choosing to stay at the registers rather than assist customers with their selections.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDarwin
1 comment
Hi Scott, thank you for choosing to shop with us. I do apologise that the customer service was a let down. If you wish to send through any additional information regarding your visit, my email address is reviews@fantasticfurniture.com.au Kind regards Nick and the Fantastic team.

Great value

Staff are super friendly, initially went to a different big name furniture brand and was disappointed so left to visit Fantastic Furniture and was immediately greeted and assisted.
Items are beautiful and great value for the price.
Initially bought a bed and mattress but went back for more the next day.
Definitely recommend!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDarwin
1 comment
Hi Letty, thank you very much for choosing to shop with us in Darwin and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team

Exceptional Customer Service

Staff are fantastic. The customer service I received was exceptional. They had what I wanted in stock to collect straight away. The warehouse staff were so helpful. Very happy with my experience at Fantastic Furniture :)

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDarwin
1 comment
Hi Kristy, That is wonderful to hear you received exceptional service from our team in-store and at the warehouse! We look forward to seeing you again. Kind regards Ryan and the Fantastic team

Darwin great customer service

Love this store, the staff are always friendly and helpful and leave you alone if you want to browse. It is well stocked and the items easy to assemble, I love that you can buy different items at different times and the same product brand is still available so you can purchase as required.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDARWIN
1 comment
Hi Josie, thanks veru much for your kind words! We are so happy to hear you always receive great service and are enjoying our wide product range! We look forward to seeing you again. Kind regards Ryan and the Fantastic team

Great value for money

Easy to navigate store. Mostly happy with the quality product finishes. Very friendly staff especially the men at the back where you collect your goods. Did all they could to fit my goods in my small car.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture NT, Darwin
1 comment
Hi Maria, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Bad service

Went in store no one around to help items had no price tags and no staff to ask had to wait over 20 min before any help given and there was only one other person in the store looking around

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDarwin
1 comment
Hi Penny, we are very sorry to hear about your in store experience. Would it be possible to email me your details so that we can investigate and get in contact with you asap to assist? My email address is reviews@fantasticfurniture.com.au Regards Angelina and the Fantastic team

Amazing Team in the Darwin NT store!!

Great customer service, great products and great value for money. I purchased the Toronto King bedroom suite and it was affordable, easy to assemble and the bedroom suite was easy enough to assemble at home.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDarwin NT
1 comment
Hi Chelsea, thank you for shopping with us in Darwin! We are delighted to hear of your experience in store and hope you are enjoying your new Toronto King bed! We hope to serve you again in store soon. Regards, Angelina and the Fantastic Team.

Great prices, good products and helpful staff.

Smooth experience all the way. Good prices with helpful staff.
Would recommend if you are looking to buy furniture for house or office.

Shop LocationDarwin
1 comment
Hi Ehsan, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Great customer Service!!

Purchased a lounge and beds for my 3 kids through these guys and the customer service was great!
the guy was so patient with me deciding and telling me different options to help suit my and my kids needs.
i cant wait for everything to arrive and be set up :)

will definitely be back!

plus who can complain with great prices and amazing sales!!

Shop LocationDarwin NT
1 comment
Hi zaynah, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Jivani and the Fantastic Team

Friendly staff great service.

Fantastic Furniture are to be congratulated on the friendly quick service they provide. They also provide an excellent range of affordable furniture. Well done!

Shop LocationDarwin
1 comment
Hi Eric, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Always Excellent service and products

Very pleasantly surprised and happy with products was looking for and way they were easy to view and try, exceptional range in smaller store even compared to other furniture stores i visited that were quite large.And my product has good waranty, bonus!

Shop LocationDarwin Northern Territory
1 comment
Hi Lucy, thanks for choosing to shop with us. We're so glad you're happy with the service and products provided. If you have any warranty issues be sure to let us know! Hope to see you in store again soon. Regards Nick and the Fantastic team.

Darwin store- Great service

Staff were extremely helpful and friendly. Was disappointed that there was a 10 week wait time for product availability. Good value for money.

Shop LocationDarwin
1 comment
Hi Glenn, thank you for choosing to shop with us and sharing your in store experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team

Really happy shopper!

Great store and really friendly staff - no one was pushy. Great choice of products in all price ranges, we chose middle of the road and believe we have really good value for money.

Shop LocationDarwin, NT
1 comment
Hi Charlie, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Great service!

I was very impressed with the customer service and prompt delivery time. The delivery drivers were extremely helpful and friendly. Overall, a very happy customer.

Shop LocationDarwin
1 comment
Hi Leah, Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Angelina and the Fantastic Team

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Details

Fantastic Furniture NT, Darwin
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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