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Fantastic Furniture Online store

Fantastic Furniture Online store

4.4 from 617 reviews

Reviews

Review distribution

5 star
476
4 star
53
3 star
7
2 star
17
1 star
64

So Many Beautiful items at fantastic prices

published

With Google you can find all Fantastic furniture stores easy, so many items available at great prices, good quality furniture which are easy to assemble... love Fantastic furniture will always shop at your stores or online

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Harrington

HarringtonSydney, NSW

  • 8 reviews
  • 4 likes
  • Verified customer

Greatly improved. Very impressed!

published

Fantastic Furniture has come a long way in terms of styles, stores, warehouse opening hours and accessibility and prices.

I first bought furniture in 2007 from fantastic furniture. Since then they have improved greatly. Their website ordering used to be a pain - however this has improved immensely.

It is now very easy to order online and collect items.

Kudos Fantastic Furniture.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

No replacement bed slats

published

Ugly and cluttered online store. Low product range. Very difficult assembly unlike Ikea. No replacement bed slats. You want 30 words but you don't deserve more than 5. Bad store.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Des

DesSouth East Queensland, QLD

Great value

published

After looking on line, we visited the store to physically see the items we had chose. We ended up buying other items. Very happy. HVe yo wait up to 6 weeks for part of order which is a bit long.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

Rachael

RachaelCentral Highlands and Goldfields, VIC

Fantastic shopping experience

published

No hassle just chose my item in my price range and easily opted for delivery. The store promptly called to arrange a suitable time. I am happy with my choice and will use the service again

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Foam Mattress DON'T BUY!!

published

We bought the queen foam mattress when we moved into a new house and not even after 4 weeks of use we started to notice that the middle of the mattress was caving in. It's so bad it's like you're falling into a sink hole. We thought it may have been memory foam but the sag was way too deep and big to be memory foam. We turned over the mattress and it was good for 1 week but not much better. I know there's 1 year warranty on this product but it's not worth replacing bad quality mattress after mattress every 4 weeks. Do yourself a favour and spend $60 more (for a queen) or $10 more (for a double) and buy your foam mattress from IKEA! I've owned that one before and haven't had any issues with it, it's much better quality!

Product Quality
Product Appearance Not as advertised

Definitely not fantastic

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

MAL J

MAL JSYDNEY

  • 2 reviews

Great value

published

Very easy to use
Easy to assemble
Great range of product for my needs and good value for a disabled pensioner.
Quick check out and great customer servicer.
Well done FF..KEEP IT UP

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Kerry B.

Kerry B.South East Queensland, QLD

  • 2 reviews

Just what we were looking for, affordable but not rubbish

published

The store was easy to find what we were looking for, great staff to help. Assembly was smooth going and we love the end result, 2 tv units and a very reasonable cost and look great.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kerry B., thanks very much for sharing your experience online! It is great to hear you found the perfect tv units in-store and found assembly easy! We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

LLAWUTS

LLAWUTSBathurst

  • 2 reviews
  • 1 like

Better service than the store offers!

published

Very easy to use and operate. Good to see the products, stock was accurate too.
Good experience all round and would be willing to recommend to family and friends.
Keep it up

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi LLAWUTS, thanks so much for choosing to shop with us! That's great to hear! We appreciate you recommending us and we hope to see you again in store in the future. Regards Ryan and the Fantastic team


ScamWatch

ScamWatchSydney, NSW

  • 5 reviews
  • 15 likes

Won't deliver

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
ScamWatch
ScamWatch

Product ok, delivery was disgusting

published

Product is ok as expected, but delivery was terrible.
They charged me extra AUD 200 since my apartment was on a 2nd floor. Also, they didn't accept online transfer so 1 of the guys followed me to the ATM.. almost like a thief...
Next time, i will definitely spend more on a more reliable brand.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Natalie Victor

Natalie VictorSydney, NSW

  • 2 reviews

Easy and Quick

published

Easy to navigate and great pictures posted to show examples of how the furniture could look with placement and styling. I have stolen some of the ideas to make my space look great!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Natalie Victor, We are happy to hear you find our online store easy to navigate and full of inspiration! We appreciate you sharing your feedback and hope to see you again soon. Kind regards Ryan and the Fantastic team


Great product and very affordable.

published

Furniture was easy to assemble and the online store is always easy to use. Always a lot of products to purchase and being an afterpay junky I usually do. Overall always a positive experience dealing with the company.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jay, thanks so much for shopping with us online! It is great to hear you are enjoying our product range and find the assembly easy. We hope to serve you again soon! Kind regards Ryan and the Fantastic team

  • Verified customer

Love the products but all flat packs!

published

The products ordered online were just what I wanted but they all came flat packed I would have happily paid for set up.
Even bed side tables are flat packed.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Aprinsen, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Eliza

ElizaSouth East Queensland, QLD

  • 2 reviews

Great value for money

published

The Waverley dining table is great value for money. Sturdy with good thickness of glass and can be paired with a variety of chair options (we chose wicker). Fast delivery with an online order too! (2 days)

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Eliza, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our range! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Linda Lee

Linda LeeSydney, NSW

Convenient and Everything that you need

published

First time purchasing brand new furniture and it was such a great experience. Online store is easy to navigate and staff were punctual in their work and customer service. The instructions were so simple and it actually made it more fun to assemble our furniture as a family.

When we ordered online, 1 hour later we received a call for pick up and on arrival to pick up the wonderful staff had it all ready for us and even helped us put it in our truck. Although we received a headboard that had black smudges, I messaged Fantastic Furniture online and the store staff sorted out our problem within 2 minutes, they arranged for a swap at the pick up. It was just really easy and simple for us, we appreciated all the support along the way.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Customer Service more than fantastic

published

It took 15 mins to purchase a sofa lounge with delivery in 4 days. Id say you can't go wrong there. Thoroughly recommend & will definitely purchase further goods through Fantastic Furniture.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

rods review

published

easy to find store took a bit of time
exellent range choice of color although 7 weeks is a long wait
but cant expect them to have every colour model choice in stock
you get what you pay for

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rod Barbe, thanks very much for taking the time to share your feedback about our range! We hope to see you again soon. Kind regards Ryan and the Fantastic team


Sheela

SheelaSydney, NSW

Fast transaction

published

I just ordered online for tivoli 3 seater chaise last tuesday night and they delivered it wenesday night. The delivery was really fast and Joen from ff auburn was really helpful and kind. However I hope this sofa will last for a long time.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sheela, Thanks so much for shopping with us online! It is great to hear your new Tivoli sofa was delivered quickly and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team


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Questions & Answers

Helen

Helenasked

Where can I buy replacement wooden slats for a Tokyo double bed

No answers

Vicki

Vickiasked

Do you have any reviews on your ‘kids table & chair’ sets?

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Vicki! We do not have individual product reviews for our range. Kind regards Ryan and the Fantastic team


Kath

Kathasked

Can you tell me why my online payment was rejected, although full payment was taken from my bank account? My account had sufficient funds. I couldn't find a number to ring about this, so had to use the online chat. The person I contacted couldn't tell me why my order was rejected, and didn't offer any attempt to rectify the situation. Very disappointed with fantastic furniture.

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kath, I am very sorry we were unable to process your order and sincerely apologise for the inconvenience caused. We have sent you an email directly with more information. Kind regards Ryan and the Fantastic team


Get an answer from our members and Fantastic Furniture representatives

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
Compare all Fantastic Furniture

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