Fantastic Furniture Online Store
Part of Fantastic Furniture 4.5 

Fantastic Furniture Online Store

 Verifiedfantasticfurniture.com.au🏆 2024 Award
Fantastic Furniture Online Store
4.3

5,308 reviews

PositivevsNegative
85% · 4,486711 · 13%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Appearance As advertised · Not as advertised
Product Quality
4.5
Shipping
4.1
Customer Service
1.0

Reviews

5,308 reviews
John H.
John H.Sydney, NSW
  Online Store

Shuteye 3 seater futon sofa

Excellent product, easy to assemble and very comfortable. Would recommend.
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Gin
GinHunter Region, NSW2 posts
  Online Store

Perfect

Best products, easy online purchase and delivery. Great Customer service and great Delivery staff. Overall a perfect online shopping experience. Show details ·  1
Narelle O.
Narelle O.Far North Queensland, QLD
  Online Store

Very easy

It was easy to read and choose what i was looking for while i was using the online web site. It was easy to purchas what i wanted online and receive confirmation quickly. Show details ·  1
Chantelle Fasone
Chantelle FasoneGreater Melbourne (Inner), VIC2 posts
  Fair Incentive Online Store

Rug click and collect

Ordering was easy. Click and collect was seamless. Item was loaded into my boot. Great service Show details ·  1
Product Quality
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Kerrie S.
Kerrie S.2 posts
  Online Store

Amazing eagerly waiting for part 2 of my delivery to complete this amazing experience

Fantastic service and got exactly what I expected and even earlier than quoted Show details ·  1
Pam
PamCentral Highlands and Goldfields, VIC4 posts
  Online Store

Outdoor Rug

Website easy to navigate, click and collect option good, lots of choices for an outdoor rug, friendly staff and the product looked as per the website. Very happy. Show details ·  1
Wendy F
Wendy FGreater Melbourne (Outer), VIC4 posts
  Fair Incentive Online Store

Great Service but Better to View In-Store First

Service was exceptional and the item arrived quickly. Instructions were comprehensive but a little confusing as to the placement of certain parts which caused me to have to pull it apart twice at certain points and re-do sections. Colour was a bit different to online photo. Most disappointing aspect was it went on sale immediately after I purchased it. Show details ·  1
Product Quality
Shipping
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Lisa B
Lisa B2 posts
  Online Store

Awesome service

Really efficient and easy to deal with!! Thank u for a wonderful and smooth purchase Show details ·  1
Rimz
RimzSydney, NSW13 posts
  Online Store

Great experience

Great service and love the canvas and quality for the price Show reply
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Annette
AnnetteMelbourne3 posts
  Fair Incentive Verified Online Store

Fantastic!

We bought quite a few pieces to update our unit with and we couldn't be happier. From the excellent price to the great delivery service and then the all important so easy to understand instructions to assemble it all. Very pleased with the end result and quality. Show details ·  1
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Burkesfromoz
BurkesfromozFar North Queensland, QLD3 posts
  Verified Online Store

Happy customer

I knew I had to wait for them to come in but the Cairns store emailed me to say they had arrived earlier and arranged for them to be delivered. Service was wonderful. Show details ·  1
Jennifer Sarahi A.
Jennifer Sarahi A.Perth, WA
  Online Store

Excellent

The items you buy are very nice, easy to assemble, the employees are very friendly, I really liked that, keep up the good work, I loved shopping at fantastic furniture. Show details ·  1
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M Kohu
M Kohu
  Online Store

Amazing Customer Service

I called to cancel an online order on behalf of my mother and Loren was absolutely amazing! I wanted to express my gratitude regarding her professionalism and empathy regarding our issue. Loren is a credit to Fantastic Furniture and we will definitely be using you for all our furniture needs in the future. Thanks again! Show reply
catherine
catherineSouth East Queensland, QLD8 posts
  Online Store

Willow Queen Bed Brillant buy

After ordering another bed on line and found it was broken,bent and useless we needed to order another from Fantadtic Furniture our new bed was ready within an hour. So quick to assemble and good quality also every in packaging. Really happy. Show details ·  1
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Quest
QuestGreater Melbourne (Metropolitan), VIC4 posts
  Online Store

Great service, Great staff assistance

Great process online shopping and great service at Pakenham Fantastic store click ,collect. Staff member welcoming and friendly and great service . Show details ·  1

Questions & Answers

Debra O
Debra O · Online Store

How do I order online. Trying to order an item. Cannot see where it says to purchase now??

Fantastic Furniture
Fantastic Furniture   DM   

Hi Debra, on the top right-hand side of the screen there should be a little shopping cart, if you click on this it will take you to your cart where you can then make payment.

Angela L.
Angela L. · Online Store

Do you deliver Saturday

GYPSY
GYPSY  

You should ask fantastic furniture this question, I'm a customer that put in a review.

Fantastic Furniture
Fantastic Furniture   DM   

Hi Angela L, please contact our Live Chat team on our website as delivery days vary based on areas and also the item. Regards, the Fantastic team

Ange R.
Ange R. · Online Store

One of the four legs of a Jazz armchair bought for a client doesn’t screw in because there is no thread tap in the hole. What size do I need to fix this?

Fantastic Furniture
Fantastic Furniture   DM   

Hi Ange, thanks for reaching out. That's not meant to happen! Could you please send an email through to reviews@fantasticfurniture.com.au along with a description of what has happened and your order number, so that we can look into this with you?

Details

Compare all Fantastic Furniture listings
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
After Sales ServiceYesYesYesYes
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and SofasBedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and SofasBedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and SofasBedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and Sofas
Offers Free Standard Shipping NoNoNoNo
Awards 2017 and 20242017 and 20242017 and 20242017 and 2024
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