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Fantastic Furniture QLD
4.7 from 2,192 reviews

Reviews

(1,792)
(292)
(30)
(19)
(59)
  • Incentivised Review Yes (19%) · No (81%)
  • Product Quality
    4.6 (225)
  • Return Claim MadeYes (12) · No (216)
  • Warranty Claim MadeYes (13) · No (211)
  • Product Appearance As advertised (89%) · Not as advertised (11%)
  • Customer Service
    4.6 (229)

T. Bluegum

T. BluegumSouth East Queensland, QLD

Great Prices!!

published

Great staff and products easy to find.
Assembly a little full on for me but managed to get there in the end.
The catalog specials were what we wanted at the time and the discounts were very substantial.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan
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Shelle

ShelleSouth East Queensland, QLD

Fabulous!!

published

The store is well presented. Set out with many ideas. Be proud of the people you hire. From ordering to delivering was superb customer service.
My new convertible lounge was so easy to assemble and fits beautifully within the space. Quality is amazing.
I look forward to visiting the store again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCapalaba
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Tammy T

Tammy TSouth East Queensland, QLD

Great product bought 3

published

Product very easy to assemble, navigation around the store was easy everything had an area. I bought 3, 1 for each child. Great quality and at a fantastic price. Would definitely recommend

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich qld
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Glen Kerri

Glen KerriWide Bay-Burnett, QLD

Appalling manager. Floor staff were good.

published

The product I bought was good. Assembly was easy. Satisfied with the product. Quality of product was good, pick up was made easy. The store had a good range of products available.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey bay
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Glen Kerri
Glen Kerri

0417721776


Kristy Davis

Kristy DavisFar North Queensland, QLD

  • 2 reviews

Perfect for my lego collection

published

Perfect for my lego, easy to assemble. Very sturdy. Great product. I will be purchasing more for the rest of my collection. Thanks Fantastic Furniture. Very satisfied customer. I'll be back!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCairns
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kristy, thanks for choosing to shop with us. We are so glad to hear this feedback, and we look forward to seeing you back again in the future. Regards Nick and the Fantastic team.


Happy return customer

Happy return customerSouth East Queensland, QLD

  • 2 reviews

Great for apartment living

published

Not overstated with chrome legs and grey fabric does not look to chunky in apartment setting. Very comfortable for playing games or meals at the table. Very happy customer highly recommended.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Ash C.

Ash C.South East Queensland, QLD

Great Staff! & An Easy Assemble!

published

Great store, the staff was very helpful and friendly, Super happy with my Zenith bookcase! So easy to assemble ( i did it alone) and clear instructions, i have ordered a second one :)

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield Qld
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ash, thanks so much for shopping with us in Morayfield! We are glad to hear that you are so happy with your Zenith Bookcase, and we look forward to serving you again in the future. Regards Nick and the Fantastic team.


Tracey

TraceyMid North Coast, NSW

Perfect & stylish

published

Easy to navigate in store, great range of products in store, was not cluttered could walk around with ease to look at everything. Awesome value for your money, great quality

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBundall QLD
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tracey, thanks so much for choosing to shop with us. It is great to hear about your in store experience, and we hope to see you back again soon! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

Mariana V.

Mariana V.

  • 2 reviews

It is good

published

Great quality of the products, fast delivery and easy to assemble.
Customer service was just okay... no one approached us and when we had some questions we have to walk and find a seller... just two ppl working.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNorth lakes
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mariana, thanks so much for choosing to shop with us and taking the time to share your thoughts. We hope to serve you again in the future! Regards Nick and the Fantastic team.

Natalie

NatalieSouth East Queensland, QLD

  • 13 reviews

Great quality and efficient service

published

I’ve ordered knick knack items from here and have ordered big ticket items and I must say that the quality is surprisingly amazing. I ordered a click and collect from the warehouse and it was super quick in being ready for collection. The guy I’ve spoken to from the warehouse a few times is always friendly and efficient in getting the items out to me. Will be back :) and would highly recommend.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor, QLD
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mestiza, thanks so much for shopping with us in our Windsor store. We are so glad to hear about your experience, and look forward to seeing you back again next time! Regards Nick and the Fantastic team.


Fantastic Service

published

The woman that served us was very efficient in what how she measured the height of the bar stools to fit my bar. Also the lounge chair I purchased love the colour and I can sit up straight thank lovely

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationRocky
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kaylean, thanks for choosing to shop with us. We are so happy to hear that our Rockhampton team were able to provide such great service, and we hope to see you back again in the future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Marg

MargCentral Queensland, QLD

Easy assembly. Looks & functions perfectly.

published

Great store. Huge range with plenty of alternate options for style and colour. Wonderful, knowledgeable and friendly staff. There was no pressure to buy. Pick up staff were very helpful with packing my puchases into my vehicle.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRockhampton QLD
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Marg, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Veta

VetaSouth East Queensland, QLD

  • 3 reviews

Great couch kip 3 seater

published

We are using our kip 3 seater for the verandah. Awesome addition to our outdoor living space. Just in time to watch the fireworks at NYE. Thank you Fantastic Furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Veta, that is great to hear you are enjoying your new Kip futon! We appreciate you sharing your thoughts and we look forward to seeing you in the new year. Kind regards Ryan and the Fantastic team


Affordable great furniture

published

Store was easy to navigate & well setup to compare lounges. Very happy with affordable, comfortable lounges that look lovely in our new home. Delivery was next day - Christmas Eve!
Assembly of lounges was easy - just put legs on & good to use!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationToowoomba
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Carolyn, thank you for choosing to shop with us in Toowoomba. We are so glad to hear such positive things, and we hope to see you in store again in the future! Regards Nick and the Fantastic team.

Amazing rug

published

Reasonable prices such a beautiful rug and quality computer desk very friendly staff never felt pressured to buy knowledgeable staff make it very unachievable for large family to have nice furniture

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMackay
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lance! Thanks so much for shopping with us and taking the time to share your thoughts. We are glad to hear that you are happy with the rug, and we hope to see you in the Mackay store again soon! Regards Nick and the Fantastic team.

Steve

SteveNorth Queensland, QLD

Crap lounge

published

Venice lounge.. Vinyl started peeling after 2 years with minimal use now falling to pieces... This lounge still is currently for sale in store beware...... Store will not help with problem...

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationTownsville
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

kpouye

kpouyeSouth East Queensland, QLD

  • 2 reviews

A retailer that listens to their customers.

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor QLD
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
kpouye
kpouye

Thanks for reaching out Nick. I really appreciate your concern. This is something that could be easily rectified for future customers & I'd be happy to discuss. I will email you.


Great Customer service

published

I have purchased multiple things from Fantastic Furniture Helensvale and the quality has always been great and the staff have always been extremely helpful and professional. Its always my go to store

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alison, thanks very much for shopping with us! Its always a pleasure to hear when our Helensvale team are friendly and helpful and we will pass your kind words along! Kind regards Ryan and the Fantastic team


IainR

IainRRichmond-Tweed, NSW

  • 2 reviews

Good friendly instore service

published

Well looked after by Ann, I am just waiting on my product to arrive instore as the colour was not available but stock was in Brisbane. Delivery charges quite costly

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi IainR, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Staff great

Staff greatSouth East Queensland, QLD

  • 2 reviews

Store was great, furniture was terrible

published

I purchased a scandi, light blue lounge about a year ago, the wooden legs were splayed nearly inwards, and have since broken completely, very dissatisfied to say the least. Thankyou

Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationWindsor
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

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