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Fantastic Furniture QLD, Helensvale

Fantastic Furniture QLD, Helensvale

4.9 from 148 reviews

Amazing friendly staff. Wide selection of products

I found it very easy to navigate the store for products I was looking for. As there was a wide selection it was difficult to make a decision with so many choices. Found I got value for money

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale Qld
1 comment
Hi Faye! Thank you for shopping with us at Helensvale and sharing your experience. We are glad to hear that it was easy to navigate the store, and we hope to see you back again in the future! Regards Nick and the Fantastic team.

Great store with great and very helpful staff.

We have bought from Fantastic before and knew what we wanted and were sure we would find it at Fantastic. It is a very sturdy and solid chest of drawers and putting it together was a breeze.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationHelensvale.
1 comment
Hi John Ligthart, thanks so much for taking the time to share your experience! We are delighted to hear you found the perfect chest of drawers and we hope to see you again. Kind regards Ryan and the Fantastic team

Fantastic by name Fantastic by service quality and price !!!

Very easy furniture displayed in room as in lounges with lounges coffee tables etc great variety colours and fabrics to choose from I was shopping for a sofa bed lounge as the lounge I chose didn’t have a sofa bed Darlene explained they would put one in I was extatic for the price I was offered I bought the lounge can’t wait for it to be delivered

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHelensvale QLD
1 comment
Hi Julie, thanks very much for taking the time to share your thoughts and experience in our store! We hope you are enjoying your new sofa bed soon. Kind regards Ryan and the Fantastic team

Value for money

Fun experience and value for money. Staff were great and good fun! Always buy furniture from Fantastic - I mostly shop for bedding for myself and family and have always been satisfied with product

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHele
1 comment
Hi Jan, thanks for choosing to shop with us! We're so glad to hear that the staff were so enjoyable and that you're always satisfied with our products. I'm sure we will see you again in store in the near future! Kind regards Nick and the Fantastic team.

Excellent quality & price

Staff are always friendly & more than happy to help you. Would recommend Fantastic Furniture to family & friends. Purchase & pick up was quick & easy. Assembly was a bit slow but directions were easy to follow.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
1 comment
Hi Karen, thank you very much for choosing to shop with us in Helensvale and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team

Good store of product with friendly staff to match.

I found the staff to be friendly and knowledgeable. A great range of options and styles of all furnishings to see and try before purchase. Great delivery service to help the house hold move.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationHelenvals
1 comment
Hi Darren, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Value for money and friendly service

Easy to find the store and has got very good parking facility. friendly service by the staff and was delieverd on time . The only issue was the quality of fasteners

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
1 comment
Hi Yesh, thanks so much for sharing your thoughts about our stores! We are glad to hear you received friendly helpful service and we look forward to seeing you again. Kind regards Ryan and the Fantastic team

Great service

Friendly kind staff willing to help out and explain where everything in store was. Layout in store easy to navigate Quick from purchase to pickup. Got what we needed and picked up with 15 mins.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
1 comment
Hi Mish, we are so glad our friendly in-store team were able to assist you and help out with any questions! We are glad your visit was quick and easy. Kind regards Ryan and the Fantastic team

Had excatly what I wanted, at a good price

Easy to find what I was looking for.
Ordering with staff was easy. Choice of fabrics was Good, not to many that it became confusing and hard to choose.
Also found other furniture that I will return to buy. Was disappointed with a bed frame that looked great, but on closer inspection was flimsy and looked difficult to assenble. Pity because it was excatly what I wanted.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHelensvale
1 comment
Hi Gina M, thanks so much for taking the time to share your feedback and thoughts on our stores and range. We hope to see you again soon. Kind regards Ryan and the Fantastic team

Great customer service

Samuel was very helpful in showing us the item that i had asked to see, gave us all the information about the product and how it came packaged and how to assemble it. We love our double recliner it is very comfortable and great price.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
1 comment
Hi Keri, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Very impressed bed suite

Great staff and very helpful ..good quality and products are always in stock. .will definatly shop here again..never had an issue on previous item we have purchased from this store

1 comment
Hi Jav, thank you for choosing to shop with us and sharing your in store experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team

Good shopping experience.

Easy to find your way around the store, good range of products to offer,very satisfied with my purchase., NO, VERY HARD. As i am getting on in years, i found this unit very complex. Took almost 3 hours to to assemble.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationHelensvale.
1 comment
Hi Phil, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Dining suite

Easy click and collect purchase staff were helpful and friendly. Great product that fitted in with my new furniture. Thank you

Shop LocationQLD, Helensvale
1 comment
Hi Shaz, thank you very much for choosing us and sharing your experience online! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Great products and a great price to match

Products were as described, easy to assemble, sturdy furniture that look great and didnt cost a fortune! Happy customers, thanks

Shop LocationQLD, Helensvale
1 comment
Hi Simone, thank you for choosing to shop with us and sharing your experience online! We look forward to serving you again soon. Regards Ryan and the Fantastic Team

Fantastic furniture is great

Love the furniture lots of variety and colour and the price is reasonable. Wonderful shopping experience. I'll be back to buy more furniture soon.

Shop LocationQLD, Helensvale
1 comment
Hi Catherine, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Great service and products

Great quality, fantastic price and easy to assemble. Receive excellent customer service in store, have purchased many items from fantastic furniture and they have all been great quality

Shop LocationQLD, Helensvale
1 comment
Hi Kerri, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Easy purchasing

Easy on line shopping, new what I wanted, sale helped with making my decision yesterday.Product was delivered very quickly and no flat pack mucking around yooo hooo

Shop LocationQLD, Helensvale
1 comment
Hi cathy, thank you for choosing to shop with us online! It’s great to hear that you like our online shopping experience! We hope to serve you again. Ryan and the Fantastic Team

Wow great experience

Yes really easy to do . I found the instructions really easy to follow so no worries in purchasing more from them.

Shop LocationQLD, Helensvale
1 comment
Hi Leanne P, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Needed Quality & got it

The range is very good & the quality is right up there.Did not have any problems with delivery as it was ex stock off the floor.

Shop LocationQLD, Helensvale
1 comment
Hi Strats, thanks for choosing to shop with us! We're delighted to hear you're enjoying our range and quality. We hope to see you again soon. Regards Annie and the Fantastic team

The most comfortable sofas ever!

Finding the sofas we were looking for was easy to locate within the store as the layout is well thought through making it a breeze to navigate around the store. I went online first then visited instore to check the sofas for comfort and make a fabric selection. We are extremely happy with our purchase for the quality, the look and the comfort. FF ticks all the boxes for quality, price and service. FF is my go-to now for all future furniture!!

Shop LocationQLD, Helensvale
1 comment
Hi Luisa Moyse, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about your shopping experience! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

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