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Fantastic Furniture QLD, Ipswich

Fantastic Furniture QLD, Ipswich

4.8 from 178 reviews

perfect experience

I was instore only moments when I got assistance and within half an hour i had most of my goods and left happy. My other item came the next day and again was great service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich
1 comment
Hi Narrelle C, thanks for shopping your in-store experience online! It is wonderful to hear you were able to take most of your items on the same day. We hope to see you again! Kind regards Ryan and the Fantastic team

Quick trip with great service

First time picking up an online order from the Ipswich store and while instore to collect my goods not knowing I had to go directly to the warehouse I found a few more items that I needed and was served promptly and the shop assistant was very friendly. I have to give a big thank you to the warehouse staff who were quick and went out of their way to make sure our goods fit in our car even though we had to make two trips they were great both times.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich
1 comment
Hi Rale01, That is wonderful to hear! Thanks very much for shopping with us online, its great to hear you found a few more items in-store and had a wonderful experience with our team members. Kind regards Ryan and the Fantastic team

Great service

We have purchased numerous items from Ipswich store and even when we had an issue with a product, the service was excellent. Nothing was an issue and they arranged everything.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationIpswich
1 comment
Hi John Bates, thank you very much for choosing to shop with us! I am sorry to hear that there was an issue with your product, but it is great to see the Ipswich store were able to help you out! We hope to see you back again in store in the future. Regards Nick and the Fantastic team.

Great experience and some good bargains.

Looking for some drawers and looked online but like to buy in person so I can see them for real. Had a great experience in-store, super friendly staff and found the perfect drawers. And my husband easily assembled them, how "fantastic" is that!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich, QLD
1 comment
Hi Katrina, thank you for choosing to shop with us in Ipswich! We are so glad to hear that the staff were friendly and helpful, and we hope to see you back soon! Regards Nick and the Fantastic team.

PERFECT for LEGO Display

We were looking for ages to find something to display our LEGO. These display cabinets were absolutely perfect... so we bought 3 and some LED lights behind the LEGO for effect.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich
1 comment
Hi there! Thank you so much for choosing to shop with us in Ipswich. You have used the display cabinets to perfection! I particularly like the row of Star Wars items. We hope to see you again in the future! Regards Nick and the Fantastic team.

What a bargain

I have been looking Around for fluffy cushions but didn’t want to spend $40 on one so I was so please when fantastic had them for only $10. The staff where helpful and helped me locate the items I was after

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationIpswich home centre
1 comment
Hi Emily, thank you for shopping with us in Ipswich! It is great to hear that you took advantage of our $10 fluffy cushions, and we hope to see you back again soon. Regards Nick and the Fantastic team.

Friendly Staff

I was greeted and assisted with requests. The store was easy to navigate and the item i was after was available for purchase and pick up. The staff were more than happy to help and were very caring by helping me with the item into the car. It took me less than 15mins to make my purchase and pick up the item i was after. I am very thankful and greatful for the experience the staff and store provided.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationIpswich
1 comment
Hi Kirsty, thank you for choosing to shop with us and sharing your in store experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team

Great service and Price.

The staff were very helpful and polite. The know the products well. The price of ex-display products are very competitive. These bargins are the best advantage of shopping in store instead of online.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationIpswich
1 comment
Hi John A, Thanks very much for sharing your kind words! We are happy to hear our team were friendly and helpful and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

Pleasurable shopping experience

The store was well set out with a lot of displays, the staff were extremely helpful and did not try to up sell or divert us from what we were after. The assembly of cabinets and tables were made easy by very clear instructions that did not confuse or make you second guess yourself.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationIpswich
1 comment
Hi Franck H, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

My son's room looks amazing

The store was easy to navigate, staff were fantastic, happy and helpful & product was available for viewing and purchase. I did not feel pressured to purchase, and I was able to ask for information and then wandered to look at all available items.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich
1 comment
Hi Danielle T. We are so happy to hear you enjoyed your visit to our store and that your sons room looks amazing! We appreciate your kind words and look forward to seeing you again. Kind regards Ryan and the Fantastic team

They were great

I didnt habe any trouble at all it was ready for pick up so fast very happy with the outcome

Shop LocationQLD, Ipswich
1 comment
Hi Kerry.s, thank you for shopping with us at Ipswich! We are delighted to hear your shopping experience was made with ease and convenience. We hope to serve you again soon in store. Regards Angelina and the Fantastic team

Great pricing

Very easy it’s among other shops .. very satisfied with the range of products especially the kids range ... very satisfied every part was there the instructions were clear took maybe half hour to put together I found it very easy to put together

Shop LocationQLD, Ipswich
1 comment
Hi Rachel, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Awesome

The store layout was great, where i tested every lounge on the floor in the comfort and of knowledgable , experienced staff. Assembly of legs easy but unable to flip lounge by myself.Perhaps a small fee offered to delivery men for install could be an option?

Shop LocationQLD, Ipswich
1 comment
Hi Anne, thanks so much for choosing to shop with us in Ipswich. That's great to hear! Thanks also foe the feedback, which we will pass on to the store. We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Love it.!

Great. Never fails to disappoint. Love shopping at Fantastic Furniture. There designs are great and so are their affordable prices

Shop LocationQLD, Ipswich
1 comment
Hi Lina, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Fantastic online experience!

Shopped online for a high back winged arm chair. Was able to order sample fabrics and simulate how the fabric would look on the chair. Follow up phone call from the store was appreciated. A long time to wait for the product through which is a little disappointing, but I did get to customise it.

Shop LocationQLD, Ipswich
1 comment
Hi Danielle, thanks so much for shopping with us online and sharing your experience! We are glad to hear you enjoyed the experience and we hope you are enjoying your new chair soon. Kind regards Ryan and the Fantastic team

Great experience

Glass display case was exactly what I was looking for. Quick sale, pleasant staff and no upsell! The warehouse guy was actually pleasant and not upset that I asked him to do his job. Great experience.

Shop LocationQLD, Ipswich
1 comment
Hi Dave, thank you very much for choosing to shop with us in Ipswich and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team

Probably the best furniture store I have ever shopped in.

From the moment I walked into the store I was absolutely gobsmacked at the layout and the staff were amazing. I can't wait till we go back and purchase more for our home.

Shop LocationQLD, Ipswich
1 comment
Hi Nige, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Friendly helpful staff member

Quick easy transaction lovely lady that served me very helpful and friendly not something you get a lot now days

Shop LocationQLD, Ipswich
1 comment
Hi Nyree, that's great to hear! Thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team

Comfortable and easy to set up

Comfortable mattress and so easy to set up. Convenient size to transport. Staff was so cheerful and helpful at the click and collect! Love the product.

Shop LocationQLD, Ipswich
1 comment
Hi Aimz, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Good happy service and helpful

Good lay out not to cluttered good range waiting on delivery so do know if I need to put together anything I am hoping I don't have too thank you

Shop LocationQLD, Ipswich
1 comment
Hi Mark, thank you for choosing to shop with us at Ipswich and taking the time to share your experiences. I can investigate your assembly request if you are able to email your 13 digit sales order number to reviews@fantasticfurniture.com.au. Regards Angelina and the Fantastic team

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