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Fantastic Furniture QLD, Ipswich

Fantastic Furniture QLD, Ipswich

4.8 from 183 reviews

Reviews

(158)
(21)
(2)
(0)
(2)
  • Product Quality
    4.7 (15)
  • Return Claim MadeYes (0) · No (16)
  • Warranty Claim MadeYes (1) · No (14)
  • Product Appearance As advertised (77%) · Not as advertised (23%)
  • Customer Service
    5.0 (16)


Zoe

ZoeSouth East Queensland, QLD

Excellent customer service

published

The staff at the Ipswich store were amazing when we got home and our product was broken they replaced it the whole process was easy and the furniture is afford

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Zoe, we are so happy to hear this! We will pass on this feedback to the Ipswich team, and we hope to see you in store again soon. Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review


Tammy T

Tammy TSouth East Queensland, QLD

Great product bought 3

published

Product very easy to assemble, navigation around the store was easy everything had an area. I bought 3, 1 for each child. Great quality and at a fantastic price. Would definitely recommend

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich qld
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tammy, thank you for choosing to shop with us. We are so glad to hear about this experience with your purchase from the Ipswich store. Hopefully we will see you back in store again soon! Regards Nick and the Fantastic team.

Dawn T

Dawn TSouth East Queensland, QLD

Fantastic Lounge Suite. Very comfortable.

published

Very easy to navigate though the store. Very satisfied with the range of products. The furniture is of excellent quality. The lounge was very easy to remove from boxes and to assemble.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich QLD Fantastic Furniture.
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dawn T, it is great to hear that the Ipswich store is so easy to navigate through and that you are so satisfied with our products. We hope to see you back again soon! Regards Nick and the Fantastic team.

Charmaine

Charmaine

  • 3 reviews
  • 2 likes

Great service fantastic value

published

Lovely staff also a very clean store. Has great products and quality and range. Fast service on phone and in store. Easy pick up, also has great delivery options and products have warranty.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationIpwitch
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Charmaine, thanks for choosing to shop with us and taking the time to share your experience. We are so happy to hear about the service you received, and we hope to see you back again next time. Regards Nick and the Fantastic team.


Shaella Parker

Shaella ParkerSouth East Queensland, QLD

Perfect! Affordable!

published

We assembled our furniture it’s easy ,they will call you if how many minutes they can deliver.. satisfied with the product.. if there something wrong they said don’t hesitate to call and they will replace immediately.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationIpswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shaella Parker, We are happy to hear you had a wonderful experience shopping with us and we appreciate you sharing your feedback! We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team


Julie Ridgill

Julie Ridgill

  • 3 reviews

good Customer service by Cullum

published

Very Happy with customer service any questions we had Cullum was able to answer and was happy to print out a cost for us. Wrote to us explaining how to do online payment.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationnorth Ipswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Julie, thank you so much for shopping with us in Ipswich. We are so happy to hear that Cullum was so helpful and kind. We hope to see you back again soon! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Narrelle C.

Narrelle C.South East Queensland, QLD

perfect experience

published

I was instore only moments when I got assistance and within half an hour i had most of my goods and left happy. My other item came the next day and again was great service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Narrelle C, thanks for shopping your in-store experience online! It is wonderful to hear you were able to take most of your items on the same day. We hope to see you again! Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Rale01

Rale01South East Queensland, QLD

Quick trip with great service

published

First time picking up an online order from the Ipswich store and while instore to collect my goods not knowing I had to go directly to the warehouse I found a few more items that I needed and was served promptly and the shop assistant was very friendly. I have to give a big thank you to the warehouse staff who were quick and went out of their way to make sure our goods fit in our car even though we had to make two trips they were great both times.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rale01, That is wonderful to hear! Thanks very much for shopping with us online, its great to hear you found a few more items in-store and had a wonderful experience with our team members. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

John Bates

John Bates

  • 3 reviews
  • 2 likes

Great service

published

We have purchased numerous items from Ipswich store and even when we had an issue with a product, the service was excellent. Nothing was an issue and they arranged everything.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationIpswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Katrina G

Katrina GSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Great experience and some good bargains.

published

Looking for some drawers and looked online but like to buy in person so I can see them for real. Had a great experience in-store, super friendly staff and found the perfect drawers. And my husband easily assembled them, how "fantastic" is that!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich, QLD
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Katrina, thank you for choosing to shop with us in Ipswich! We are so glad to hear that the staff were friendly and helpful, and we hope to see you back soon! Regards Nick and the Fantastic team.


Display Name Blank

Display Name BlankSouth East Queensland, QLD

  • 3 reviews
  • 1 like

PERFECT for LEGO Display

published

We were looking for ages to find something to display our LEGO. These display cabinets were absolutely perfect... so we bought 3 and some LED lights behind the LEGO for effect.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thank you so much for choosing to shop with us in Ipswich. You have used the display cabinets to perfection! I particularly like the row of Star Wars items. We hope to see you again in the future! Regards Nick and the Fantastic team.


What a bargain

published

I have been looking Around for fluffy cushions but didn’t want to spend $40 on one so I was so please when fantastic had them for only $10. The staff where helpful and helped me locate the items I was after

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationIpswich home centre
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Emily, thank you for shopping with us in Ipswich! It is great to hear that you took advantage of our $10 fluffy cushions, and we hope to see you back again soon. Regards Nick and the Fantastic team.


Kirsty

KirstyNorth Queensland, QLD

Friendly Staff

published

I was greeted and assisted with requests. The store was easy to navigate and the item i was after was available for purchase and pick up. The staff were more than happy to help and were very caring by helping me with the item into the car. It took me less than 15mins to make my purchase and pick up the item i was after. I am very thankful and greatful for the experience the staff and store provided.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationIpswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kirsty, thank you for choosing to shop with us and sharing your in store experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team


John A

John ASouth East Queensland, QLD

Great service and Price.

published

The staff were very helpful and polite. The know the products well. The price of ex-display products are very competitive. These bargins are the best advantage of shopping in store instead of online.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationIpswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi John A, Thanks very much for sharing your kind words! We are happy to hear our team were friendly and helpful and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

Franck H

Franck HSouth East Queensland, QLD

  • Verified customer

Pleasurable shopping experience

published

The store was well set out with a lot of displays, the staff were extremely helpful and did not try to up sell or divert us from what we were after. The assembly of cabinets and tables were made easy by very clear instructions that did not confuse or make you second guess yourself.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationIpswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Danielle T.

Danielle T.South East Queensland, QLD

My son's room looks amazing

published

The store was easy to navigate, staff were fantastic, happy and helpful & product was available for viewing and purchase. I did not feel pressured to purchase, and I was able to ask for information and then wandered to look at all available items.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Danielle T. We are so happy to hear you enjoyed your visit to our store and that your sons room looks amazing! We appreciate your kind words and look forward to seeing you again. Kind regards Ryan and the Fantastic team


Kerry .s

Kerry .sIpswich

They were great

published

I didnt habe any trouble at all it was ready for pick up so fast very happy with the outcome

Shop LocationQLD, Ipswich
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kerry.s, thank you for shopping with us at Ipswich! We are delighted to hear your shopping experience was made with ease and convenience. We hope to serve you again soon in store. Regards Angelina and the Fantastic team


Great pricing

published

Very easy it’s among other shops .. very satisfied with the range of products especially the kids range ... very satisfied every part was there the instructions were clear took maybe half hour to put together I found it very easy to put together

Shop LocationQLD, Ipswich
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rachel, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


Awesome

published

The store layout was great, where i tested every lounge on the floor in the comfort and of knowledgable , experienced staff. Assembly of legs easy but unable to flip lounge by myself.Perhaps a small fee offered to delivery men for install could be an option?

Shop LocationQLD, Ipswich
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Anne, thanks so much for choosing to shop with us in Ipswich. That's great to hear! Thanks also foe the feedback, which we will pass on to the store. We hope to see you again in store in the future. Regards Jessica and the Fantastic team


Love it.!

published

Great. Never fails to disappoint. Love shopping at Fantastic Furniture. There designs are great and so are their affordable prices

Shop LocationQLD, Ipswich
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lina, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


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