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Part of Fantastic Furniture 4.3 
Fantastic Furniture QLD, Rockhampton

Fantastic Furniture QLD, Rockhampton

 Verifiedfantasticfurniture.com.au
Fantastic Furniture QLD, Rockhampton
4.7

218 reviews

Positive vs Negative
96%4%
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Warranty Claim MadeYes · No
4 Michelle  · Excellent customer service and easy pickup The item was however damaged when unpacked
5 Lynn  · Comfy Recliner – I love my recliner and I sit in it everyday. Great price
5 Jowena Z.  · Office Desk – Got my office desk in great quality with good price value.
5 Jim  · Exactly what I wanted – Product was in stock . Salesperson was efficient and completed transaction speedily. Item bought for a very competitive price.
5 Vicki  · Love it – Perfect just what I was looking for and great service all around
5 Kymbo  · Just what i needed – Ordered and paid over the phone, reversed up to dispatch, the guys loaded into my vehicle. Great efficient service.
Ashley
AshleyQLD
  Fair Incentive Verified QLD, Rockhampton

Perfect price perfect product – the Convertable lounge package 6 is a Nice size, solid construction and comfy and really well priced. It went together with ease. Show details ·  1

Rhonda
RhondaQLD
  QLD, Rockhampton

Just fantastic – Staff very helpful. Good quality bedroom furniture and perfectly matched existing bed. Happily accommodated request to ensemble for me. Fast turnaround! Show details ·  1

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Bron B.
Bron B.QLD
  Verified QLD, Rockhampton

Excellent Service and Prices – Extremely helpful, friendly and knowledgeable staff. Great products and prices. Very happy with all my dealings with Fantastic Furniture Rockhampton Show details ·  1

Reviews with attachments

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Anonymous
Anonymous5 posts
  Verified QLD, Rockhampton

Satisfied with the quality and service provided. The Niva buffet was reasonably easy to build, looks lovely. Show details ·  1

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Menche H.
Menche H.4 posts
  Verified QLD, Rockhampton

In love – Absolutely love our new couch!! Looks so amazing on our beautiful new floors!!! Also so glad it was available to immediate pick up! Show details ·  1

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Gayle
GayleQLD
  QLD, Rockhampton

Absolutely fantastic – Very helpful and knowledgeable staff, would highly recommend this store. Show details ·  1

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CKW
CKWQLD
  Fair Incentive QLD, Rockhampton

Great Service & Product – I was very indecisive but the staff were very helpful. I needed something that I could take on the day so they looked up all available stock and showed me each one. The Buffet I chose was great quality and very simple to put together on my own. Show details ·  1

Positive reviews

CathyP
CathyPQLD2 posts
  Fair Incentive QLD, Rockhampton

Excellent Product. Great Service – Received great service who showed me the options Product arrived earlier than expected Hand over was great from the warehouse Ensemble of the desk took a while but no bits left over Desk looks good Show details ·  1

Beatrice B
Beatrice BQLD5 posts
  Verified QLD, Rockhampton

A+ Customer Service and Fantastic Product – We knew what we were looking for and were helped by staff straight away. We selected two styles of entertainment units and were able to select another day to come and collect the furniture. They were so easy to put together and really elevate the living space. Show details ·  1

jill
jill4 posts
  QLD, Rockhampton

Excellent delivered in time on time with great service in store and delivery – Other items i have assembled myself without issue. This item was too big so store assembly and delivery was required. Show details ·  1

Negative reviews

Tammy
Tammy2 posts
  QLD, Rockhampton

8 months and still waiting for my dining setting – Not happy :( August last year I ordered paid for my dining setting to this date I am still waiting.. They tell me manufacturer issues with chairs but tables instore. Won't buy another thing from them ever... Show details

Fantastic Furniture
Fantastic Furniture    

Hi Tammy, Thank you for sharing your honest… Read more (+1 reply)

Erika
ErikaQLD3 posts
  QLD, Rockhampton

Brokeback Bravo!! – I purchased the Bravo King Size frame. Although it looks quite nice (which is why I gave it 1*), little did I realize how difficult it would be to manage. Once the mattress is in place, the bed is extremely difficult to make. I like to have taut sheets but with the design of this base, that's impossible to achieve as the mattress sits within the… Read more

base. Don't buy it if you have a bad back as Fantastic Furniture won't exchange or allow you to return it!

Fantastic Furniture
Fantastic Furniture    

Hi Erika, thank you for taking the time to… Read more (+4 replies)

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Red
Red3 posts
  QLD, Rockhampton

Ridiculous ! – How stupid - I picked up a lamp from the shelf and took to cashiers - I was told sorry but this lamp has been sold - I said no it isn’t it is on the shelf to purchase ! Was told no it has been sold online - I said no it is on the shelf to purchase . She said we just haven’t done our online pickups yet - it’s 11.30am when do you do the pickups ! I won’t be back to purchase anything else from fantastic furniture!  Show details

Fantastic Furniture
Fantastic Furniture    

Hi Red, we are so sorry to hear about this!… Read more (+2 replies)

Recent reviews

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Jazmyn Hunt
Jazmyn HuntQLD
  Fair Incentive Verified QLD, Rockhampton

In love with how these look! – I visited Fantastic Furniture to look for modern, inexpensive shelves for my living room. They had so many options, all modern and great quality. After roaming around the store and falling in love with almost everything, I found the perfect shelves! Assembling them at home was a breeze, instructions told me very clearly what to do. Very happy with the whole experience! Show details ·  1

Robyn k
Robyn k3 posts
  QLD, Rockhampton

much loved Dalkeith 6 seater dinning table – I have absolutely no complaints about this store or their products. I am a returning customer and will continue to do so. Staff go above and beyond to be of assistance with service or pick up. Show details ·  1

Vickie B.
Vickie B.QLD6 posts
  QLD, Rockhampton

Good quality products – The store is easy to navigate with some stunning products. The products I purchased was of good quality and easy to assemble. Will definitely be returning  Show details ·  1

Kerrie L.
Kerrie L.QLD
  QLD, Rockhampton

Love this shop can't stop visiting – Products are easy to assemble come with good instructions and are great value for money. Super helpful and friendly staff. Show details ·  1

Julie Bankier
Julie BankierQLD2 posts
  QLD, Rockhampton

Furniture Purchase and delivery – My furniture arrived early earlier than stated and was a great product at a good price. The delivery was advised and delivered on time. Show details ·  1

David Rix
David RixQLD3 posts
  Fair Incentive QLD, Rockhampton

Very Happy – Purchased a Mattress , which they had a excellent selection. The price range was also excellent. Customer service was awesome. Very happy with the item. Have purchased items from this store before , without any hassles. Show details ·  1

Kirstin
KirstinQLD
  Fair Incentive QLD, Rockhampton

Very happy – I absolutely love my purchase from Fantastic Furniture. I was a bit disappointed that it arrived broken but the store were very kind about it and offered a replacement to be delivered with no hassle. Show details

Fantastic Furniture
Fantastic Furniture    

Hi Kirstin, thank you so much for choosing to… Read more

Rowena Loram
Rowena LoramQLD2 posts
  QLD, Rockhampton

Jazz chaise sofa – Customer service in store was good. Quality of sofa is not but you get what you pay for. The legs are wobbly and the cushions started going flat almost immediately. The chaise section is uneven so your legs sit higher up than your lap which makes it hard to get out of. We regretted this purchase within 3 weeks. If you're not too fussy and you don't want to spend a lot, this is the place for you.  Show details

Fantastic Furniture
Fantastic Furniture    

Hi Rowena Loram, thank you for taking the… Read more

Furniture Shops

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Gopa
Gopa3 posts
  QLD, Rockhampton

poor service and poor response order not delivered – I spoke to her in regards to a coffee table and she said she will add this to the sofa lounge that i ordered and she did not for reason know to her. poor service and poor response order not delivered Show details

Fantastic Furniture
Fantastic Furniture    

Hi Gopa! We do sincerely apologise for the… Read more (+3 replies)

Kodie
KodieQLD4 posts
  QLD, Rockhampton

Awesome product – Rockhampton staff are wonderful and very helpful, the coffee table I brought is solid and perfect for my new lounge room purchasing all fantastic furniture for it. Can't wait to share the final products. It does suck you have to wait for stock to come in but I think that may just be because of the Covid-19 which is totally understandable so I'm… Read more ·  1

going to order more stuff anyways. 100% satisfied with this store and all my purchases so far from fantastic, I've refurnished my bedroom, my son's bedroom and now onto my lounge and dining so very exciting. Thanks again guys for a wonderful experience.

Darren
DarrenQLD
  Verified QLD, Rockhampton

Good products good service but due to the current covid situation limited office furniture stock available – Easy store navigation, great range of products, top quality & good value for money items. Very satisfying range of new products in all categories of furniture with plenty of options available Show details ·  1

Chris R
Chris RQLD
  QLD, Rockhampton

Spent heaps but didn't get a discount – Having done all my research online and visiting the store to place my order valued over $6200 i was extremely disappointed to be only given a $74 delivery fee waiver versus maybe a 5% to 10% discount on such a large order. Receiving a survey within two days of placing an order for goods, and not actually having the goods seems somewhat strange aswell. Show details

Fantastic Furniture
Fantastic Furniture    

Hi Chris, thanks for reaching out and sharing… Read more

Kaylean
Kaylean
  Fair Incentive QLD, Rockhampton

Fantastic Service – The woman that served us was very efficient in what how she measured the height of the bar stools to fit my bar. Also the lounge chair I purchased love the colour and I can sit up straight thank lovely Show details ·  1

Marg
MargQLD
  QLD, Rockhampton

Easy assembly. Looks & functions perfectly – Great store. Huge range with plenty of alternate options for style and colour. Wonderful, knowledgeable and friendly staff. There was no pressure to buy. Pick up staff were very helpful with packing my puchases into my vehicle. Show details ·  1

Mark
MarkQLD
  Fair Incentive QLD, Rockhampton

Excellent staff makes shopping so much easier – I needed to buy a whole bedroom suite. After chatting with Sue, we found everything we needed in a very short amount of time and delivery a breeze. Well done. Show details ·  1

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Helen l
Helen l
  Verified QLD, Rockhampton

I was very happy with the style, price and availability. I am over the moon that there are add-on pieces to match – The store was easy to navigate and l was very satisfied with the range of products available. The product l bought was of very good quality and easy to assemble. Show details ·  1

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