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Fantastic Furniture QLD, Rockhampton

Fantastic Furniture QLD, Rockhampton

4.8 from 179 reviews

Awesome service

The staff were fantastic a pleasure doing business with them, very helpful with all the products that I purchased, and would recommend them anytime, and organising to have a product delivered .

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRockhampton QLD
1 comment
Hi Darren, that's wonderful to hear! Thank you so much for choosing us and sharing your experience with us! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Value for money

Very helpful on many products, value for money. Best place to buy a Mattress. Delivery experience was excellent. The Sales staff very helpful when picking out a mattress. Took the time to explain the best one & how to pick the correct one for your size etc

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRockhampton Qld
1 comment
Hi David, thanks so much for choosing to shop with us. We are so glad to hear that the staff were helpful at Rockhampton, and we hope to see you back again in the near future. Regards Nick and the Fantastic team.

Different

First time to the store so lack of awareness of layout of store but staff member directed us to the sections we were looking for. The only down side was we were not informed that the products came in packs.

Product Quality
Customer Service
Return Claim MadeNo
Product Appearance Not as advertised
Store LocationRockhampton
1 comment
Hi Mick Hubbard, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Love this store

The staff were able to provide current up to date information which included time lines for delivery, product availability, and payment options to best suit me. Plus there is wonderful colour choices available

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Hawera, thank you so much for choosing to shop with us. It is great to hear that the Rockhampton staff were so helpful and knowledgeable. Hopefully we will be seeing you again soon! Regards Nick and the Fantastic team.

Great Knowledge

They were very helpful when it came to ordering some items online. Apparently we can not receive the items in my town. The supplier doesn't ship here????

Staff at the store were great though and did try and help with other items.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRockhampton
1 comment
Hi Erin, thank you so much for shopping with us. We are sorry that we cannot deliver all of our Online Only products to your area, but glad to hear that the Rockhampton store was so helpful! We hope to see you back in store again in the future. Regards Nick and the Fantastic team.

Perfect

Staff were helpful patient and friendly. Product is above average expectations.
Very happy. Product was easy to assemble. Product pick up staff were friendly and helpful.
No regrets at all.
Thanks heaps

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationRockhampton
1 comment
Hi Tania, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Great helpful advice from staff.

Purchased shelves and tv tables. Great items good price and looks great. The staff were very knowledgeable about the products. Great range of products, store was easy to navigate with friendly staff.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRockhampton
1 comment
Hi Melinda B., thank you very much for choosing to shop with us in Rockhampton and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Good products

Good products for the price, can't really complain at all. Prices are very cheap and it shows in some of the products but still definitely can not complain for the price.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Hi ROLLA, thanks very much for sharing your feedback, we are happy to hear you are enjoying our everyday low prices. Kind regards Ryan and the Fantastic team

Excellent range of choice and customer service

I was greeted by very friendly & knowledgeable staff, with a great range of furniture to choose from. I proudly assembled my furniture easily and independently and the finished product is fantastic.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRockhamton
1 comment
Hi Deborah, thanks so much for sharing your experience! It is wonderful to hear you were greeted by our friendly team and that you enjoyed our wide range of products with easy assembly. We look forward to seeing you again! Kind regards Ryan and the Fantastic team

Quick, easy & accomodating!

I purchased a new chaise from Fantastic Furniture Rockhampton. The online process was very quick and easy. Pick up for products was available immediately after I placed the order. The product was thoroughly wrapped for protection which was great as I had to travel 90mins home from the store. Once home, unwrapping and assembly of the product was quick and as simple as putting the chaise in my lounge room.
The staff at Fantastic Furniture were very helpful, friendly and accommodating to my needs.
Thanks so much guys!

Shop LocationQLD, Rockhampton
1 comment
Hi Rachael, thank you for choosing to shop with us. We're so glad to hear the Rockhampton staff were so great, and that you had a positive experience with the online process. I'm sure we will see you again in store in the near future. Kind regards, Nick and the Fantastic team.

Just what I needed

I can’t assemble the furniture myself I picked to be assembled because of the price and now have to wait for a member of my family to do this I am disabled,,as I have mentioned there should be a service on offer for assembly at a nominal cost,school student could do that, as a weekend job just a cheeky idea:)

Shop LocationQLD, Rockhampton
1 comment
Hi Jan, thank you for shopping with us at Rockhampton and sharing your feedback with us. Unfortunately some items are not able to be assembled prior to collection or delivery for logistic purposes, however if you can email me your best contact details and anything else I can assist you with your request we can investigate this further for you. My email address is reviews@fantasticfurniture.com.au Regards Angelina and the Fantastic team

Very satisfied customer

I was very happy with all aspects of my experience when buying new furniture from Fantastic Furniture. Buying furniture is not something I do very often and I was a little apprehensive but I didn’t need to me. The staff displayed deep knowledge of their product and were extremely helpful.

Shop LocationQLD, Rockhampton
1 comment
Hi Rita, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Just what I wanted.

Easy to find the product I needed and lots of choices which were of good quality and value for money. Would have preferred to have the furniture assembled. Took up a lot of my time putting the furniture together.

Shop LocationQLD, Rockhampton
1 comment
Hi Nan, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Fkn love fantastic furniture!!

Fantastic well priced quality products , excellent helpful staff , fantastic shopping experience. Will be back to buy more soon .

Shop LocationQLD, Rockhampton
1 comment
Hi Justine, thank you very much for choosing to shop with us in Rockhampton and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team

Shopping experience

The shop was clean and tidy and easy to move around. There was a wide choice of items, made me want to refurnish my whole place. The products were well designed and of a good quality.

Shop LocationQLD, Rockhampton
1 comment
Hi Jeni, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team

Excellent service

I found it to be a very painless experience. Sue was great to deal with. Didn't rush me to make a decision.

Shop LocationQLD, Rockhampton
1 comment
Hi Violet, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Quality and beautiful line of carpentry at affordable rates

When it comes to furnishing my house, my one-stop solution is Fantastic Furniture. Prices are fantastic. Products are fantastic. Service is fantastic. They live up to their name. Kudos!

Shop LocationQLD, Rockhampton
1 comment
Hi Sham, thank you for choosing to share your thoughts with us online! We are delighted to hear you are enjoying our range and service.We hope to serve you again soon. Regards, Angelina and the Fantastic team

Great quality!

Was very pleased to purchase a new mattress through you guys! One of the only company’s that would deliver a mattress to my location.. Very pleased!

Shop LocationQLD, Rockhampton
1 comment
Hi Shaz13, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

My perfect couch

Very good parking and staff were friendly and helpful.
Very Easy to work on and assemble
Good quality materials
Very comfortable couch and at an affordable price.

Shop LocationQLD, Rockhampton
1 comment
Hi Clayton, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Wonderful Experience

Lovely store easy to find what we needed.
Great range varied pricing.
Products are of good quality, easy assembly will purchase again.

Shop LocationQLD, Rockhampton
1 comment
Hi Tam, thank you very much for choosing to shop with us in Rockhampton and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team

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