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Fantastic Furniture VIC, Shepparton

Fantastic Furniture VIC, Shepparton

4.7 from 75 reviews

Reviews

4.7

75 reviews
5
(64)
4
(8)
3
(0)
2
(0)
1
(3)
  • Product Quality
    4.6 (7)
  • Return Claim MadeYes (0) · No (8)
  • Warranty Claim MadeYes (1) · No (7)
  • Product Appearance As advertised (86%) · Not as advertised (14%)
  • Customer Service
    4.9 (8)
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Michelle

MichelleGoulburn Valley, VIC

TV Unit

published

I needed to buy entertainment furniture, knew what l wanted but Jo was extra helpful in showing me the ones l needed to purchase.
I have often purchased furniture from them and delivery is always prompt.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton Victoria
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Michelle, thanks so much for choosing to shop with us. It is great to hear about the service received by Jo, and we hope to see you back in the Shepparton store again soon! Regards, Nick and the FF Team.

The reviewer stated that an incentive was offered for this review

Fiona

FionaMooroopna

  • 3 reviews

Fantastic fun fabulous staff

published

I had happy friendly enjoyable service ..yes i do have to wait for my product but all good things come to those who wait. Years ago i brought a new lounge from them my son was 2 im now purchasing a new one my son is mow 20 thats how long its lasting and still good enough for second lounge room

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationShepparton victoria
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Fiona, thanks so much for continuing to shop with us over the years. We appreciate the loyalty and the kind words as well. We hope to serve you again many more times in the future! Regards, Nick and the FF Teams.

Fiona
Fiona

Always coming back

Tacey D.

Tacey D.Goulburn Valley, VIC

Birthday surprise

published

Set up of store is easy to see everything. A great range of furniture. I'm happy with everything I purchased. I picked up 2 items that day and is still waiting to get all the larger items delivered to my home. Fast and easy to assemble. Excited to see how everything will look for my 6 year old. It was all for his birthday a new bedroom set up.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationShepparton
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tacey, thanks so much for choosing to shop with us in Shepparton. We are so glad to hear about this experience, and we hope to serve you again in the near future. Regards, Nick and the FF Team.

The reviewer stated that an incentive was offered for this review

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Lachie

LachieGoulburn Valley, VIC

Customer service

published

David and the team were super helpful and knowledgeable about the furniture and helping me pick the right Couch and Rug. Store was clean and nicely laid out defiantly will shop there again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lachie, thank you for choosing to shop with us. WE are delighted to hear David and team were able to assist you with your purchase. We hope to see you again in store soon. Regards Angelina and the Fantastic team

Tanya from Cobram

Tanya from CobramGoulburn Valley, VIC

Fantastic service

published

Great service and great communication from all staff. Availability of products was delivered in a timely manner. Would definitely consider for any future purchases. Thank you for your amazing service.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton, Victoria
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tanya from Cobram, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

shelbys

shelbysGoulburn Valley, VIC

Happy customer

published

Had a great day ,the item I wanted and other items I can get another day . Staff friendly and great sevice. Gave me some great idea's for my new being

The reviewer stated that an incentive was offered for this review

Marban

Marban

  • 2 reviews

Bed package and mattress

published

The store is big with wide range of products. Its prices were cheaper than its competitors. I cannot test yet its products because it will be delivered in 2 days.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Marban, thanks very much for sharing your thoughts on our range! We are glad to hear you are enjoying our low prices and we hope yo see you again soon. Kind regards Ryan and the Fantastic team

value for money, helpful & approachable staff

published

Value for money and great range. Easy to picture in own homes with furniture displays set up like rooms. Friendly and helpful staff. Very satisfying range of fabrics, with the benefit of being able to match cushions and other fabric. My go-to store in Shepparton.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Neryllee H., thank you very much for choosing to shop with us in Shepparton and taking the time to share your experiences! We hope to serve you again in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Kerrie

KerrieGoulburn Valley, VIC

Excellent

published

Very happy, staff were extremely pleasant, helpful & fun. Our purchase was exactly what we went there for, the price was good, pickup timely & smooth, once home assembly easier than anticipated, end result perfect.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationShepparton
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

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Great service online when I enquired about the product, and fast service

published

Was pretty easy had everything I needed to.find saved trips to multiple stores to get what I need Quick delivery was called not long after I purchased

Shop LocationVIC, Shepparton
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Crystal, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Ashlie

AshlieSeymour

Best price and productd

published

Entertainment unit bed and bedside table plus everything else was reasonably priced. I would definitely shop with fantastic furniture again

Shop LocationVIC, Shepparton
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ashlie, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team

Marg

MargYarrawonga

Easy as 1,2,3

published

Store was easy to find and there was ample park staff were friendly and knowledgeable prices were reasonable too. The whole experience was very easy

Shop LocationVIC, Shepparton
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Marg, thank you very much for choosing to shop with us in Shepparton and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team

Breeanna

BreeannaMurchison

Perfect, easy and convenient.

published

Super easy to find the store.
Extremely satisfied with the range of products.
Extremely satisfied with the quality of products.
Very easy.

Shop LocationVIC, Shepparton
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great

published

I found that the people in the shop were friendly and helpful, with the thing that I brought and als the warranty

Shop LocationVIC, Shepparton
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Mel

MelVictoria

  • 2 reviews

Best customer service

published

Hayley H from Shepparton store was amazing. The products I purchased are exactly what was on their website. Products available straight away.

Shop LocationVIC, Shepparton
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mel, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Furniture Shops

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Wonderful Customer assistance Thank you Dyleana D

published

I had never been into a Fantastic Furniture Store before.
The layout was great, easy and helpful.
The lass serving was so helpful and showed such pride in her Store and the products, I was really impressed. I will certainly go back.

Shop LocationVIC, Shepparton
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jo-Anne, thanks for choosing to shop with us! It's great to hear that you enjoyed the layout and customer service. I'm sure we will see you again in store in the near future! Regards Nick and the Fantastic team.

Just what I wanted

published

Purchased a foam double mattress for camping. Slept like a baby, was so comphy and so much better than an air mattress. Also purchased a round glass dining table, cant wait to pick it up.

Shop LocationShepparton Vic
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Trace, thanks so much for shopping with us! We are thrilled to hear you are happy with your new mattress and we hope you are enjoying your new dining table soon. Kind regards Ryan and the Fantastic team

Great service & Value for money with a great range!!!

published

Recived great customer service over the phone, the agent was very helpful & went the extra mile to assist an arranging an earlier delivery. The assembly was a little awkward as I needed help and a screw driver, mayb to have a kit set in the package to screw on the nuts and bolts would be good. Love the bed and mattress it's just right for my daughter, Thank you fantastic furniture!!

Shop LocationVIC, Shepparton
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Kym D

Kym DSeymour

Very happy with my new purchase

published

Quick and easy online purchase. Delivered less rhan 24 hours later

Shop LocationVIC, Shepparton
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kym D, thanks so much for shopping with us online and sharing your experience, we hope to serve you again soon. Kind regards Ryan and the Fantastic team

Absolutely amazing

published

I was very satisfied. And it was really easy to set up. I know where I’m going when I need something else

Shop LocationVIC, Shepparton
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nicholas, that's wonderful to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

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