My kids love their new matresses
The staff were so helpful and were not pushy at all. Great range to choose from all at very competitive prices. I loved having the option to use afterpay. I will definitely be recommending fantastic furniture to my family and friends
Value for Money and great service
Good layout of the store
Good variety of products
Good Value for money
Very satisfied with my experience
Easy to assemble the furniture
Will recommend to friends
Awesome Furniture and Fantastic Service
The store layout was great and very easy to find what we were looking for. Great price and quality. The staff were so helpful. All in all our shopping day was a success.
This place is my go to furniture spot!!
I found my way through the store very easy. Able to see products from the other side of the store. Was greeted upon entry. She helped us alot. We tested a few prices that we liked. We ended up getting 5 items and got a good price for a bulk order. Super happy. Highly recommended
I went back to the store after noticing an error in the package deal. It was a Hollywood package with dining set of seven but the receipt only shows 5. The sales staff refused to talk with me anymore claiming I was raising my voice and called up a burly man to intimidate me, an old man with heart condition and hearing loss. It was very distressing, I have paid my hard earned money for what I thought was a good deal but the sales staff refused to acknowledged her error putting in a 5 pieces dining set instead of 7. If one can not be honest, fair and truthful in small things how much more for the big things in life. The sales staff in Cannington will erode and eventually damage the reputation and integrity of Fantastic Furniture.
Fantastic value for money
I shopped around and found what I wanted at Fantastic Furniture. I found the prices very competitive and affordable. As much as I dislike flat packs, I found it easy to assemble with the instructions provided.
The reviewer stated that an incentive was offered for this review
Told 4-6 wait for the bed frame part of our bedroom suite. That then changed to 9 weeks. The dresser that we got on time was completely broken and to organise it being picked up and a new replacement one delivered was difficult and I had to contact head office to get any real help. When it was switched over they refused to take the huge box and packing materials that the broken one came in as they ‘don’t collect rubbish’, even though it’s their rubbish?
Once they took my cash they just no longer cared. What was meant to be a simple experience...
Product size exactly what we needed, product quality feels cheap and flimsy.
Product size exactly what we needed, product quality feels cheap and flimsy. Husband lent on chair and base broke with in days of having it. My husband is not a large person. Assembly took a while as you couldn't use an electric drill.
Glad to have neenable to find the size we needed but wish there were more durable and natural looking products with more of a rustic and durable sort of look and feel.
Affordable and great value for money
I got my dining chairs from Fantastic Furniture after buying an expensive table from NickScali and they look amazing! You wouldn't know the difference from the ones that NickScali charge $350 for and Fantastic Furniture only charge $79! I was a bit nervous about going to pick them up as I was on my own with two young kids but the staff both instore and at pickup were so friendly and helpful, making sure the boxes would fit in my car before I purchased them and then loaded them for me at pickup. I know some other stores will only bring your items to pickup door and won't help load them up so I was really relieved that the staff were so helpful :)
Delivery is the worst
Have been waiting 3 weeks for my package. (still need to wait another week for another set of my couches to come through) Today I was meant to receive my Havana Package (07.12.2018). I took work off today to get my furniture. Didn’t get given a time, only received a message saying “We will let you know 3 hours prior before getting your furniture delivered”. Took an entire day off work, INCLUDING FAMILY MEMBERS as it’s just my 3 year old daughter and I living in our house, only to not have them deliver it at all. Have been ringing up all day abo...ut it and either no one would answer or call me back. Completely appalled as my daughter and I have no dining table, no couches, no bed for her and no furniture anywhere in her. Disappointed and annoyed at everything right now. If you ever want furniture from them, do not get it delivered! Get it yourself! The worst experience I’ve ever had with ANY FURNITURE PLACE.
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