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Fantastic Furniture WA, Cannington

Fantastic Furniture WA, Cannington

4.5 from 98 reviews

Awesome Furniture and Fantastic Service

The store layout was great and very easy to find what we were looking for. Great price and quality. The staff were so helpful. All in all our shopping day was a success.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington
1 comment
Hi Oneeka A, thank you so much for choosing to shop with us in Cannington. We are so happy to hear about your experience, and we cannot wait to see you back again next time. Regards Nick and the Fantastic team.

This place is my go to furniture spot!!

I found my way through the store very easy. Able to see products from the other side of the store. Was greeted upon entry. She helped us alot. We tested a few prices that we liked. We ended up getting 5 items and got a good price for a bulk order. Super happy. Highly recommended

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington Store
1 comment
Hi Vanessa W., thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Distressing Experience

I went back to the store after noticing an error in the package deal. It was a Hollywood package with dining set of seven but the receipt only shows 5. The sales staff refused to talk with me anymore claiming I was raising my voice and called up a burly man to intimidate me, an old man with heart condition and hearing loss. It was very distressing, I have paid my hard earned money for what I thought was a good deal but the sales staff refused to acknowledged her error putting in a 5 pieces dining set instead of 7. If one can not be honest, fair and truthful in small things how much more for the big things in life. The sales staff in Cannington will erode and eventually damage the reputation and integrity of Fantastic Furniture.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWilliam St, Cannington
1 comment
Hi Ross, thank you for shopping with us at Cannington! We are delighted to hear you have enjoyed your shopping experience and hope to see you in store again soon! ! Regards Angelina and the Fantastic team

Fantastic value for money

I shopped around and found what I wanted at Fantastic Furniture. I found the prices very competitive and affordable. As much as I dislike flat packs, I found it easy to assemble with the instructions provided.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCannington WA
1 comment
Hi Christine B Como WA, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

Great experience

The customer service was great, the price and quality of the product i was looking for was exactly what I wanted

Shop LocationBeckingham
1 comment
Hi Zoe, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Great choices and reasonable prices

Staff were very friendly and helpful. Great choice of products and very reasonably priced. No hesitation in recommending your store to family and friends.

Shop LocationWA, Cannington
1 comment
Hi Lisa, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Jessica and the Fantastic team

Perfect service

My experience was very satisfying.
The sales staff were not in my face at any time and did not try to push me for a sale.

Shop LocationWA, Cannington
1 comment
Hi Sticks, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Want good service and choice go to fantastic furniture

Easy store to shop in and staff are helpful and friendly plus honest good range of furniture and a good choice of colour fabrics

Shop LocationWA, Cannington
1 comment
Hi Anne, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Poor service

Told 4-6 wait for the bed frame part of our bedroom suite. That then changed to 9 weeks. The dresser that we got on time was completely broken and to organise it being picked up and a new replacement one delivered was difficult and I had to contact head office to get any real help. When it was switched over they refused to take the huge box and packing materials that the broken one came in as they ‘don’t collect rubbish’, even though it’s their rubbish?
Once they took my cash they just no longer cared. What was meant to be a simple experience of buying a $1699 bedroom suite with cash in November for a Christmas present, has turned into a nightmare of no bed till maybe mid January and a broken dresser before Christmas that couldn’t be sorted till the week after plus rubbish left at my house.
Don’t recommend at all unfortunately.

Shop LocationWA, Cannington
3 comments
Hi Sara, I'm very sorry to hear about your experience with us to date. Would it be possible to email me your details as we would really like to look into this and assistance anyway we can. My email address is reviews@fantasticfurniture.com.au Regards Ryan and the Fantastic teamAlthough it took a total of 9 weeks and 2 days, we now have a complete bedroom. Fantastic Furniture organised free delivery for the last 2 items and collected the dresser box and wrapping plus some other boxes, which was a real bonus. Despite our original experience being a bit disappointing, it has ended well and we are very happy with the quality and design of our bedroom set.Hi Sara, I am glad that this has been resolved and you are happy with your bedroom furniture! Feel free to contact us if we can be of any further assistance. Regards Jessica and the Fantastic team

Product size exactly what we needed, product quality feels cheap and flimsy.

Product size exactly what we needed, product quality feels cheap and flimsy. Husband lent on chair and base broke with in days of having it. My husband is not a large person. Assembly took a while as you couldn't use an electric drill.
Glad to have neenable to find the size we needed but wish there were more durable and natural looking products with more of a rustic and durable sort of look and feel.

Shop LocationWA, Cannington
1 comment
Hi RTay, I am sorry to hear of the issue your recent purchase. If you could please send us an email to customercare@fantasticfurniture.com.au with photos of the issue, your sales order number and contact details we will have a team member contact you to assist. Kind regards Ryan and the Fantastic team

So happy with my purchases

Easy peasy to put together only took minitues! Fast online ordering and collection from warehouse in redcliffe was great! Can't wait to pick up my lounge in a few days

Shop LocationWA, Cannington
1 comment
Hi Tjs mama, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online! We look forward to serving you again soon. Regards Jivani and the Fantastic team

Affordable and great value for money

I got my dining chairs from Fantastic Furniture after buying an expensive table from NickScali and they look amazing! You wouldn't know the difference from the ones that NickScali charge $350 for and Fantastic Furniture only charge $79! I was a bit nervous about going to pick them up as I was on my own with two young kids but the staff both instore and at pickup were so friendly and helpful, making sure the boxes would fit in my car before I purchased them and then loaded them for me at pickup. I know some other stores will only bring your items to pickup door and won't help load them up so I was really relieved that the staff were so helpful :)

Shop LocationWA, Cannington
1 comment
Hi Casey, thank you for shopping with us and taking the time to tell us about your experience. We really appreciate it! It is wonderful to hear that you were happy with store and warehouse team that assisted you! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Delivery is the worst

Have been waiting 3 weeks for my package. (still need to wait another week for another set of my couches to come through) Today I was meant to receive my Havana Package (07.12.2018). I took work off today to get my furniture. Didn’t get given a time, only received a message saying “We will let you know 3 hours prior before getting your furniture delivered”. Took an entire day off work, INCLUDING FAMILY MEMBERS as it’s just my 3 year old daughter and I living in our house, only to not have them deliver it at all. Have been ringing up all day about it and either no one would answer or call me back. Completely appalled as my daughter and I have no dining table, no couches, no bed for her and no furniture anywhere in her. Disappointed and annoyed at everything right now. If you ever want furniture from them, do not get it delivered! Get it yourself! The worst experience I’ve ever had with ANY FURNITURE PLACE.

Shop LocationWA, Cannington
1 comment
Hi P.M, I'm very sorry to hear about your experience at Cannington to date. Would it be possible to email me your details as I'm very keen to have the Store Manager look into and help you asap. My email address is reviews@fantasticfurniture.com.au Regards Jessica and the Fantastic team

Fantastic products

I find fantastic furniture is very modern , affordable and has a great range of products for my needs .

Shop LocationWA, Cannington
1 comment
Hi Carmel, thank you for choosing to shop with us at our Cannington store. We are delighted to hear you are enjoying our product range and that it is suitable for you! We hope to serve you again soon. Kindest Regards Angelina and the Fantastic Team.

Found just what I wanted

I had been to several stores in this area but only at Fantastic Furniture could I find just what I was looking for in price, style and colours, This store would be my first choice if I need anything else

Shop LocationWA, Cannington
1 comment
Hi Peg, thanks so much for shopping with us! We are so glad to hear we had the items you were after and we look forward to seeing you again. Kind regards Ryan and the Fantastic team

Value for money

Store has a good layout with a good range of products. Quality seems to be good. Assembly of product was easy

Shop LocationWA, Cannington
1 comment
Hi Chris, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Fantastic experience

Customer service was excellent and I was offered to be shown around to give me a better idea of what i wanted.

Shop LocationWA, Cannington
1 comment
Hi Jay, Thanks so much for choosing to shop with us! We are happy to hear you had a good experience with our team in-store and we appreciate you taking the time out to share your feedback. We hope to see you back soon! Regards Ryan and the Fantastic Team

Friendly customer service

I had a positive experience shopping at fantastic furniture and found it remarkable the range of products they had on offer

Shop LocationWA, Cannington
1 comment
Hi Dave J, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

good, no issues.

Easy to use the website and order. Product was good, nothing special but will do the job. Satisfied with the purchase.

Shop LocationWA, Cannington
1 comment
Hi Night Bat, thanks for choosing to shop with us! That's great to hear. We look forward to seeing you again soon. Regards Annie and the Fantastic team

Really is FANTASTIC

Great store, friendly staff, affordable and convenient. I will definstely be going back to this store and I would recommend it to anyone who is looking for a great experience.

Shop LocationWA, Cannington
1 comment
Hi Amee, thanks for choosing to shop with us! That's great to hear! We look forward to seeing you again soon. Regards Annie and the Fantastic team

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Details

Fantastic Furniture WA, Cannington
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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