Great bed & mattress
We were looking for a single bed for our 2yo son to transition to. FF had the best, most affordable range. Mattress came rolled up in box which was handy!
Love the products ive chosen they were the ideal match for my current theme in decorating.
Store was easy to navigate with items relative to living space being furnished in one area in the shop.Articles i looked at were structully sound and stylish.Staff were friendly efficient and helpful.A nice range of products not to much as in other shops which can be overwhelming but just a nice amount to pick from.
Just perfect for my needs.
Happy with range of products, found what I was looking for, happy with quality and price. I assembled products myself, (surprised senior lady) following the easy step by step instructions.
Easy to access store plenty of parking
It was a great shopping experience the staff were so helpful not pushy I went in to look and came out with a new lounge the lay out was easy to navigate with a lot of choice
Excellent value for money
Well presented. Found what I was looking for easily.
Very satisfied with product range.
For the price, I was quite satisfied.
Had to get someone to assemble my furniture. Manual not quite as easy as it looks.
Great shopping experience
Knowledge friendly staff. Not pushy so we made our selection in our own time. Great with kids to keep them occupied while we made our decision.
Fitted our needs perfectly
Actually surprised how easy it was to assemble , my son assembled it himself, have actually ordered another one. Very happy with it.
Love FANTASTIC Furniture
I won’t shop anywhere else, Staff are amazing, prices are decent and great quality. Fantastic Furniture truly is fantastic !
Value for Money and great service
It took me 3 month to decide on a sofa. The staff helped me a lot and never got pushy or frustrated with me. Super friendly and helpful team
Very happy with purchase, just what I've been looking for ,can't wait to get organised in my kitchen. Good selection
I found it very easy
Instructions simple and easy to understand and how it come with some tools required to assemble bed
This is perfect.
Purchased in store, friendly, helpful staff. Recommend fantastic furniture midland to anyone. Products available when needed. Will shop there in the future.
I Love Fantastic Furniture
I have purchased several items of furniture at FF - it is always good quality, good price and the staff are friendly and helpful.
EXCELLENT CUSTOMER SERVICE
Great website, then shop in-store for excellent service, front and back of house.
Good choice of products at reasonable prices.
Happy helpful staff
Purchased in store. Staff were very friendly & helpful. I liked their suggestions & advice. I thought the prices were very reasonable. Would definitely recommend fantastic furniture to others.
A constant disappointment
Went in store to purchase a kids bed but was out of stock, so the staff found one at another store. I was told I had to buy it online through Click & Collect to secure the item as the could not call the other shop to hold it, nor could they accept payment in the store for another location, so I used the stores computer to do just that. However, after driving across town to pick it up I was told that I needed to wait a minimum of 24hrs... not the 1hr specified on my receipt... and since it was Friday I may have had to wait until Monday!...so, I paid for the item a second time just so I could take it home...now I will wait up to 10 days to get my refund.
Unprofessional staff with no knowledge of company procedures at Midland store.
The Live Chat assistants cut you off if you ask for assistance.
Nothing Fantastic about the place.
When you add up the time and effort it takes to make a purchase at Fantastic Furniture it is actually cheaper to go elsewhere and get good customer service and get the product without the headache.
I am happy with the product
The staff were very helpful and the computer desks we bought were exactly what we wanted at a good price
Hampton 3 & 2 Seater
We went in store and tested all the lounges and it came down to the Hampton or Ruby. The Hampton won! It is so comfy. Exactly what we were looking for. Great fabric choices and Great Service.
Great Products shame about the delivery service
Ordered online a dining table and chairs, easy process not a problem. Received an email to say please ring to organise delivery. I rang and explained that it would have to be after 2 pm on certain days or 4pm as there will be no one home until then and the unit is in a gated complex. Was told (very nicely though) that unfortunately you can not specify times as it is up to the courier. I paid $75 for delivery would have thought for that price you could at least choose a window of time for delivery. Hopefully I can cancel the delivery and have found someone who can delivery for $60 anytime.
Great experience at the new Midland Showroom
In store purchase. I felt very comfortable, browsing beds with our 2 year old daughter. She was able to 'test' the kids beds, the sales assistant was friendly to her and to us. She provided valuable personal experience, and allowed us time to discuss and decide.
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