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Fantastic Furniture WA, Midland

Fantastic Furniture WA, Midland

4.7 from 25 reviews

Great bed & mattress

We were looking for a single bed for our 2yo son to transition to. FF had the best, most affordable range. Mattress came rolled up in box which was handy!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland, WA
1 comment
Hi Amy, thanks very much for shopping with us, that is great to hear you found the perfect bed for your son! We hope to see you again soon. Kind regards Ryan and the Fantastic team

Love the products ive chosen they were the ideal match for my current theme in decorating.

Store was easy to navigate with items relative to living space being furnished in one area in the shop.Articles i looked at were structully sound and stylish.Staff were friendly efficient and helpful.A nice range of products not to much as in other shops which can be overwhelming but just a nice amount to pick from.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland shop.
1 comment
Hi Kathleen B., thank you for shopping with us and taking the time to tell us about your experience. We really appreciate it! It is wonderful to hear that you were happy with store team that assisted you! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Just perfect for my needs.

Happy with range of products, found what I was looking for, happy with quality and price. I assembled products myself, (surprised senior lady) following the easy step by step instructions.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMidland WA
2 comments
Hi Mac., that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic teamThank you, enjoying my purchases.

Easy to access store plenty of parking

It was a great shopping experience the staff were so helpful not pushy I went in to look and came out with a new lounge the lay out was easy to navigate with a lot of choice

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland WA
1 comment
Hi Kathy, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our team members and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Excellent value for money

Well presented. Found what I was looking for easily.
Very satisfied with product range.
For the price, I was quite satisfied.
Had to get someone to assemble my furniture. Manual not quite as easy as it looks.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland WA
1 comment
Hi Heather Y, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Great shopping experience

Knowledge friendly staff. Not pushy so we made our selection in our own time. Great with kids to keep them occupied while we made our decision.

Shop LocationMidland WA
1 comment
Hi Cindee, Thanks so much for choosing to shop with us! We are happy to hear you enjoyed your shopping experience in store and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Angelina and the Fantastic Team

Fitted our needs perfectly

Actually surprised how easy it was to assemble , my son assembled it himself, have actually ordered another one. Very happy with it.

Shop LocationMidland
1 comment
Hi Jules, thanks for choosing to shop with us! We're delighted to hear you enjoyed the ease of assembly. We look forward to seeing you again soon. Regards Annie and the Fantastic team

Love FANTASTIC Furniture

I won’t shop anywhere else, Staff are amazing, prices are decent and great quality. Fantastic Furniture truly is fantastic !

Shop LocationMidland
1 comment
Hi Keonee S, thank you very much for choosing to shop with us and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team

Value for Money and great service

It took me 3 month to decide on a sofa. The staff helped me a lot and never got pushy or frustrated with me. Super friendly and helpful team

Shop LocationWA Midland
1 comment
Hi Clare, thanks for choosing to shop with us. That's great to hear! We hope to see you in store again soon. Regards Annie and the Fantastic team

Perfect

Very happy with purchase, just what I've been looking for ,can't wait to get organised in my kitchen. Good selection

Shop LocationMidland wa
1 comment
Hi Cherie, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Double Bed

I found it very easy
Instructions simple and easy to understand and how it come with some tools required to assemble bed

Shop LocationMidland
1 comment
Hi Emma, thanks for choosing to shop with us! That's great to hear. We hope to see you again soon. Regards Annie and the Fantastic team

This is perfect.

Purchased in store, friendly, helpful staff. Recommend fantastic furniture midland to anyone. Products available when needed. Will shop there in the future.

Shop LocationMidland wa
1 comment
Hi Amanda, thanks for choosing to shop with us in store at Midland. We're delighted to hear you had a Fantastic in store experience and we look forward to seeing you back soon. Regards Annie and the Fantastic team

I Love Fantastic Furniture

I have purchased several items of furniture at FF - it is always good quality, good price and the staff are friendly and helpful.

Shop LocationMidland
1 comment
Hi Tani, thanks for choosing to shop with us! That's great to hear! We look forward to seeing you again soon. Regards Annie and the Fantastic team

EXCELLENT CUSTOMER SERVICE

Great website, then shop in-store for excellent service, front and back of house.
Good choice of products at reasonable prices.

Shop LocationMidland W.A.
1 comment
Hi TAD, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Happy helpful staff

Purchased in store. Staff were very friendly & helpful. I liked their suggestions & advice. I thought the prices were very reasonable. Would definitely recommend fantastic furniture to others.

Shop LocationMidland Megaplex WA
1 comment
Hi Karen, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Angelina and the Fantastic team

A constant disappointment

Went in store to purchase a kids bed but was out of stock, so the staff found one at another store. I was told I had to buy it online through Click & Collect to secure the item as the could not call the other shop to hold it, nor could they accept payment in the store for another location, so I used the stores computer to do just that. However, after driving across town to pick it up I was told that I needed to wait a minimum of 24hrs... not the 1hr specified on my receipt... and since it was Friday I may have had to wait until Monday!...so, I paid for the item a second time just so I could take it home...now I will wait up to 10 days to get my refund.
Unprofessional staff with no knowledge of company procedures at Midland store.
The Live Chat assistants cut you off if you ask for assistance.
Nothing Fantastic about the place.
When you add up the time and effort it takes to make a purchase at Fantastic Furniture it is actually cheaper to go elsewhere and get good customer service and get the product without the headache.

Shop LocationMidland WA
1 comment
Hi M H, I am very sorry to hear about your recent experience and I do apologise for the inconvenience caused. We would really like to follow up on the refund and ensure this is processed within the 1 - 3 day period, not 10 days. if you could please send us an email at customercare@fantasticfurniture.com.au with your sales order number and contact details we will look into this ASAP. Kind regards Ryan and the Fantastic team

I am happy with the product

The staff were very helpful and the computer desks we bought were exactly what we wanted at a good price

Shop LocationMidland WA
1 comment
Hi Margo, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Hampton 3 & 2 Seater

We went in store and tested all the lounges and it came down to the Hampton or Ruby. The Hampton won! It is so comfy. Exactly what we were looking for. Great fabric choices and Great Service.

Shop LocationMidland, WA
1 comment
Hi Toni, Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our your purchase and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Fiona and the Fantastic Team

Great Products shame about the delivery service

Ordered online a dining table and chairs, easy process not a problem. Received an email to say please ring to organise delivery. I rang and explained that it would have to be after 2 pm on certain days or 4pm as there will be no one home until then and the unit is in a gated complex. Was told (very nicely though) that unfortunately you can not specify times as it is up to the courier. I paid $75 for delivery would have thought for that price you could at least choose a window of time for delivery. Hopefully I can cancel the delivery and have found someone who can delivery for $60 anytime.

Shop LocationMidland
1 comment
Hi Paula, thank you for taking the time to share your feedback! Unfortunately we are unable to book deliveries for specific times as our drivers do complete multiple deliveries in a day covering all areas. We do however provide you with a time frame for delivery and our drivers call 1 hour before. Kind regards Ryan and the Fantastic team

Great experience at the new Midland Showroom

In store purchase. I felt very comfortable, browsing beds with our 2 year old daughter. She was able to 'test' the kids beds, the sales assistant was friendly to her and to us. She provided valuable personal experience, and allowed us time to discuss and decide.

Shop LocationWA, Midland
1 comment
Hi Emma1984, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

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Details

Fantastic Furniture WA, Midland
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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