Reviewer Photos & Videos
Reliable and Professional
We had a problem with ants that got out of hand, and was driving me insane. It took a bit of time but the problem seems resolved. I really felt that I was being looked after and was reassured things would not go unaddressed. I was able to call at any time through the process. Thanks for the great, professional service.
Extremely thorough and efficient
They did an incredible and thorough job cleaning our house after we had builders through with concrete dust and plaster everywhere. I will highly recommend to our friends and family!
Reliable and good value
The two gentlemen that came to do my end of lease service were really professional and thorough. I could explain the little specific jobs I needed done and they did a good job.
Excellent customer service and cleaning was done by professional cleaners.
Genuine price as compared to others.
Happy with service and will recommend to my friends and Myself to use this Service in future.
Amazing Window Cleaning - Best ever!
Had our windows cleaned inside and outside, including fly screens and tracks.
The most amazing service and attention to detail. Absolutely 5 stars plus!
Highly recommend, such an amazing job. Will definitely be using them again.
Great job, prompt service
Company was running half hr late. They messaged to let me know. My iven was spotless after it was cleaned. Any mess made was cleaned up. Would use again definately.
The job was to repair a hole in the cement fibro fence.
Fantastic services lived up to their name- a fantastic service. It is not easy to find tradespeople that can do these type of odd jobs. Obviously these people are not only very skilled but are multiskilled. Handyman was polite and punctual.
The cleaner is nice and efficient, but Customer Service is not very helpful
I tried to ask for an invoice print-out, the customer service didn't try to help me to get one or understand why I need that. I request early send through, but it was denied as well. They should give a reason instead of stating additional requests will not be catered. I would say when there are non-routine requests, they can be more patient and understanding in addressing them, or more willingly exploring options with customers.
The end of lease clean was done properly and was able to get 100% of bond back. Highly recommended. Took them awhile to finish but did really well with the job.
They were extremely professional & communicated well, informing that they would be late & what time they would arrive. Our couch had been sitting in the garage for almost 6 months & was covered in dust. The job took approximately 2hrs & the couch is back to its original cover. They informed us as to how to care for the couch in the future & other useful tips. We are very satisfied
The cleaners arrived punctually and thoroughly cleaned my apartment. I was very pleased with their professionalism and efforts they went to ensure the job was completed to a high standard.
The reviewer stated that an incentive was offered for this review
We booked an oven and rangehood clean and the whole experience was fantastic. The technician was very polite and took great precautions to ensure the floor and all other touchpoints were well protected. The oven clean itself was absolutely brilliant with a spotless oven result.
I booked this group for a spring clean and then a final clean. During the spring clean, the cleaners refused to talk to me. The house was nearly empty as we were moving out. The cleaners decided that it would be ok for them to pack my belongings into bags with my cleaning products. They mixed makeup with toilet cleaners and hair brushes. They put them all together in bags for me. I did not ask them to pack my belongings. I had to throw away $200 dollars of makeup and items due to them bagging them with unhygienic toilet cleaners and toothbrushe...s etc. They should not have done this. I am furious. The company refuses to acknowledge that an issue exists and have just given me a $25 voucher to their services, which I will not use. Nor did they allow me to discount my final clean even though I had only had a sprint clean 1 week earlier. I ended up cancelling my final lease and going with another group which was half the price and a better service.
We had Shah come clean our oven, range hood and gas hobs. He did an excellent job, Shah worked professionally and was friendly and polite. I would recommend Shah to anybody who wants a really good job done nice and fast.
Terrible experience dealing with this company
The worst thing is they made you feel like worthless as to how their customer service team is treating you. We paid for an after renovation cleaning package which is quite pricey in our opinion. After shopping around and check the ratings, we went with Fantastic Service. On the day of the job, we were told they could clean up 98% of the house, except for paint marks on the timber floors and grouts as they do not want to damage our flooring, fair enough. But when we came back to check after they finished, a large portion of the house were left u...nfinished (including the fixtures, door and window trims, etc). We complained to customer service team and was told we have to pay additional for all the unfinished jobs that they did. So go somewhere where you feel valued as a customer, because with this company, once they take your money, they don't care about completion of the jobs or customer feedback at all!!!
Very fast cleaning
Had very fast carpet cleaning. Good service. My carpets need regular cleaning. Some areas like seating and walkway areas need to be cleaned more thoroughly. A very fast surface clean.
So amazing! Loved the result! Am recommending to everyone I know! Thanks for a great quality job and a reasonable price! The team that came to do the job were lovely as well!
Arrived on time. Was courteous and understood what was required to be done. A very thorough cleaning was executed (oven & rangehood) and I could not find fault the work done.
- VIC, Melbourne - Cleaning
- Verified customer
Value price for great service!
I had doubts about the quotes on the app and discounted rates but Customer Service helped and gave me prompt clarification. Tom who came to do the carpet cleaning was courteous and efficient.Overall I would hire their services in the future.
Well cleaned apartment with everything I needed to be done was completed. I have recently been in hospital so the joy of having a wonderfully clean home was healing. Thanks
The reviewer stated that an incentive was offered for this review
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.