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Fast Cover Travel Insurance - Basics

Fast Cover Travel Insurance - Basics

4.7 from 63 reviews

Reviews

4.7

63 reviews
5
(44)
4
(17)
3
(2)
2
(0)
1
(0)
  • Value for Money
    4.8 (44)
  • Transparency
    4.8 (38)
  • Customer Service
    4.7 (40)
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Peter

PeterSydney Surrounds, NSW

Great help at a difficult time

published

Good value when compared on compare the market website. We lodged a claim while in Peru last year and it was handle efficiently and professionally with compassion. We have used Fast Cover each year for our last 6 overseas trips. And we recommend it to our friends who travel.

Transparency
Customer Service
Value for Money
DestinationSouth America
Claim MadeYes
Claim Resolution Time1-2 weeks
Claim DateOctober 2019
Claim ApprovedYes
Insurance Cover ForAdult
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Liz Johnson

Liz JohnsonFar North Queensland, QLD

  • 2 reviews

Adequate cover for my requirements

published

Good value policy for my requirements. Claim was responded to efficiently and with courtesy at all times. First time user but would use again if I could have accessed the frequent traveller option.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii)
Claim MadeYes
Type of ClaimMedical and Other
Claim Resolution Time2-4 weeks
Claim DateFebruary 2020
Claim ApprovedYes
Insurance Cover ForSenior
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2 comments
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Liz Johnson
Liz Johnson

My pleasure

Call centre help

published

Had to defer due to the Covid 19 problem re travel - the lady taking my call was excellent and gave me the guidance I was seeking. I look forward to using the cover in, I hope, in the near future

DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
1 comment
Fast Cover Travel Insurance
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Hi Terry, Thanks for taking the time to leave a review, it really is appreciated, especially in this extremely busy time for us. We look forward to booking in your new travel dates when we can all start travelling again. - Regards, Craig

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geordie

geordieGreater Melbourne (Outer), VIC

  • 2 reviews

fast indeed

published

Straight forward fast even handling 10,000 queeries due to the corona virus a little wait in the phone queue but answers and solutions came almost immediately not like other I have used before

Transparency
Customer Service
Value for Money
DestinationNew Zealand
Claim MadeNo
Insurance Cover ForSenior
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1 comment
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paul

paul

  • 2 reviews

fantastic

published

great company have used them before I was set up and ready to go in minutes ,that is why I came back a second time , great value for money. staff on the phone were fantastic and very friendly

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
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Hi Paul, thank you for your positive feedback on how quick and easy it was to purchase a policy with us as well as how positive your experience was with the customer service team! Kind regards, Jessica.

Greg

GregPerth, WA

  • 2 reviews

Easy and Clear

published

We booked for a short 4 day cruise on the West Australian coast and needed enough just to cover our needs if an emergency should arise. Fast Cover was simple, easy to understand and use.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
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1 comment
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Thank you

published

Many times to remember will go out of there way to assist; yes it was good value . I was getting a little confused at what i should take after some discussion i finally made my mind up.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
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1 comment
Fast Cover Travel Insurance
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Hi happy traveller, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Jessica

Wayne S.

Wayne S.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Easy and necessary

published

Excellent price and coverage, so easy online application, and full description of all cover, why would you go somewhere else, Joie of what you want and need, excellent value and support.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForSenior
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1 comment
Fast Cover Travel Insurance
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Hi Wayne, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Jessica

YippyDoo

YippyDooSouth East Queensland, QLD

Planned quick trip chaperoning.

published

Policy was good value.
Setting up Policy was easy and simple.
This is my first Policy with this company as with the current health warning implied.
Have travel every year at least once, normally use Card Insurances which I have never made a claim.
Insurance is just a surety of that possibility.

DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
1 comment
Fast Cover Travel Insurance
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Hi traveler, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Jessica

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blackbear2

blackbear2Perth, WA

For a 10 day overseas holiday this is perfect

published

I have used Fast Cover many times, The online application is very user friendly and only takes 5 minutes to complete
For my needs it is perfect valu
Thanks to God I have never had to make a claim but I am certain it would be actioned speedily

Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
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Quick and efficient

published

This is a good value policy . I have used Fast Cover before and have found them the cheaper option to some of the others, even when other companies have sales.

Transparency
Customer Service
Value for Money
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Claim MadeNo
Insurance Cover ForSenior
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1 comment
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Missckay

MissckaySydney, NSW

Great Australian Option - Read t&cs carefully!

published

I believe it was a great policy vs value, easy to set up, but the real test is when you submit a claim. Reviews don't seem to bad. I usually purchase through Travel Direct and they have great reviews however their pricing has increased significantly.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForAdult
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1 comment
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Value for money for short travel

published

Have used the insurance 2 times. Also have recommendid the insurance to 4 members of my travel party. Being a senior i thought the policy was fair and very competitive with other insurers

Transparency
Customer Service
DestinationNorth America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForSenior
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1 comment
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Wendy Bourquin

Wendy BourquinSouthwest, VIC

How easy was that!

published

So quick and straight forward. I got two policies in a matter of minutes. The website was easy to navigate. I would recommend them to anyone heading abroad or in Australia.

Transparency
Customer Service
Value for Money
DestinationAustralia and New Zealand
Claim MadeNo
Insurance Cover ForAdult
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1 comment
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Giavanna P.

Giavanna P.Sydney, NSW

  • 2 reviews

After struggling with other companies this company was great & easy to use. Would definitley recommed.

published

* This company was definitely easy to use and the chat box was great to ask a couple question before purchasing.
* I haven't lodged a claim
* First time using this company.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
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Hi Giavanna, thank you for your feedback on how fast and easy our travel insurance is. Remember you'll receive a loyalty discount next time you travel.
Kind regards, Jessica

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Nic

NicSydney, NSW

This is Great! Thanks

published

Thank you for the help.
Great Value! Easy to Do online.
The Policy was easy to set up.
The questions were straight forward.
I have not lodged a claim.
I have confidence in the company.
ENJOY!

DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
1 comment
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John R

John RGreater Melbourne (Outer), VIC

  • 3 reviews

Easy and explained well

published

Easy to understand. Have used Fastcover before. Have never lodged a claim and hope I will never have to.
I have confidence in this company. For us the basic policy covers what we need and is good value.

Transparency
Customer Service
Value for Money
DestinationEurope and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
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1 comment
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arklow.taradale

arklow.taradaleCentral Highlands and Goldfields, VIC

Think I’ve found the best insurance policy.

published

Have used this insurance every year that I’ve travelled internationally. Good value, easy to set up. Never had to make a claim. I just need the medical cover in case of accidents while travelling - I don’t travel with valuables and I don’t cancel my trips so it’s good, insurance-wise, I don’t have to pay for what I don’t need. I like the travel tips they email me now and then throughout the year.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
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1 comment
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Bob

BobMetropolitan Adelaide, SA

  • 2 reviews

Just what l will need

published

I have used Fast Cover for my travel insurance twice a year for a number of years. I would not use any other company because they cover everything l need.
The price is great and the web site is very easy to use.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
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Vivien

VivienSydney, NSW

This is perfect. Wonderful services

published

The policy is so good value. Very simple & easy to obtain online policy. I use this insurance company every time I go overseas. I recommended all my friends to buy insurance with Fast cover insurance. I bought so many times with them.

Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
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