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Fast Cover Travel Insurance - Comprehensive

Fast Cover Travel Insurance - Comprehensive

4.5 from 146 reviews

Reviews

Review distribution

5 star
104
4 star
30
3 star
3
2 star
3
1 star
6

Voorn family

Voorn familySydney, NSW

  • Verified customer

Easy by name website easy to navigate no hassle selection of option competitive $100 cheaper than rival companies

published

This is the First time away from covermore It was a much easier website to navigate hopefully we wont need to use the cover but we are happy we have it

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult and Teenager
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeMulti-Trip
Claim MadeNo
See all answers
1 comment
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Rebecca

Rebecca

  • 3 reviews

Easy application process

published

I applied online and was insured in just a few minutes.
Great value.
Easy application process.
Great service , you are able to add on activities to be insured so this is excellent value for money.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
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Kerri R.

Kerri R.Greater Melbourne (Metropolitan), VIC

Exactly what I need!

published

Great value very low rates with both travel and medical which is what I was looking for.
Easy to navigate through the website.
It was very quick to book the cover.
This is the first time Ive used your service.

Value for Money
Insurance Cover For:Child
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
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Damo

DamoPerth, WA

  • 2 reviews

Great Product

published

The policy is a very good value for money and works great for me as I travel a lot. I have used Fast Cover Insurance for a number of years now and I've always had great help when I've called the office to check on what I was actually covered for or if I wanted to upgrade or change my policy.

Transparency
Customer Service
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
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1 comment
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Lee O.

Lee O.Perth, WA

Good price and no hassle on claims

published

the best and modern travel insurance ever!!

Fast cover is the only travel insurance l have ever used since 2016.... their ease to purchase online is always so appealing to me, one day l did quickly whilst checking in.
I have never had any issues when It comes to making a claim and even whilst overseas they are very responsive via email if you have any concerns or questions on what will be covered during a current trio incident.

They are the best and modern travel insurance ever!!

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationAfrica and Middle East
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimTravel Delays/Cancellations
Claim Resolution Time1-2 weeks
Claim DateNovember 2019
Claim ApprovedYes
See all answers
1 comment
Fast Cover Travel Insurance
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Kate M16

Kate M16Greater Melbourne (Outer), VIC

  • 2 reviews

Great Insurance. Great Service. Highly Recommend

published
Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical and Other
Claim Resolution Time2-4 weeks
Claim DateSeptember 2019
Claim ApprovedYes
See all answers
1 comment
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HENRY C CHANEY

HENRY C CHANEYGreater Melbourne (Outer), VIC

One of the best!

published

The policy was excellent value for money.
We had to cancel our trip due to illness and the claim process was simple and all questions clearly answered by helpful staff. The process took about 8 weeks.
We have always use Fast-Cover;

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time1-2 months
Claim DateSeptember 2019
Claim ApprovedYes
See all answers
1 comment
Fast Cover Travel Insurance
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Liz Johnson

Liz JohnsonFar North Queensland, QLD

Little disappointed that the frequent traveller was not an option easily found

published

Excellent value but will reserve judgement on the actual product until I return from my trip in case I do have to use it, hopefully not. Very easy online site to navigate, however I would have probably purchased a frequent traveller yearly option if it had come up.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
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Stewie

StewiePeel, WA

Check your junk mail.

published

Website easy and policy is good price compared to other companies but when they emailed my policy it went to my junk mail. So if you dont get yours thats where to look. This is my second policy because they gave good service on the last policy when I broke my ankle in the U.S.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time2-4 weeks
Claim ApprovedYes
See all answers
1 comment
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Helen Mary Blake

Helen Mary BlakeSouth East Queensland, QLD

  • 2 reviews

Excellent service, & no problems

published

First time with this firm & yet to travel, not til Feb/2020. Service was great, after many problems w other agents, largely because of my age at 79 & in v good health, but still problems.

Value for Money
Insurance Cover For:Senior
DestinationAustralia
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
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Scott M.

Scott M.

  • 4 reviews

Fantastic

published

I compared the cost and what is covered on the website compare the market
Fast cover came out on top I did make a mistake to my travel dates so I called to amend the lady was extremely helpful
thank you
kind regards
Scott miller

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
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Highly recommend!!

published

Super easy to purchase online insurance and when I put in a claim for Illness it was paid within 5 business days. Can not recommend highly enough and will continue to use for all my travel insurance needs.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeMulti-Trip
Claim MadeYes
Type of ClaimMedical and Travel Delays/Cancellations
Claim Resolution Time<1 week
Claim ApprovedYes
See all answers
1 comment
Fast Cover Travel Insurance
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Adam

AdamWarnbro

  • 8 reviews

Would have given 6 Stars if I could....

published

First time using this Company travelling with my family to Vietnam from Western Australia. Managed to catch Dengue Fever and had 6 days in hospital there.
The hospital was paid for, my families extended stay in a hotel was paid for , new flights were paid for, my extended visa and airport car parking was paid for and misc shopping and food were paid for.
A big Thank you to the helpful and professional people who helped us through this difficult time.We are very grateful.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult, Child and Teenager
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time1-2 weeks
Claim DateNovember 2019
Claim ApprovedYes
See all answers
2 comments
Fast Cover Travel Insurance
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Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Adam, Thanks for sharing your story with us. Hope you're making a strong recovery!
Kind regards,
Tracey, Traveller Services Manager


Calum

CalumSydney Surrounds, NSW

  • 3 reviews

Quick & Easy

published

Efficient quoting system, very competitive pricing, clear list of medical exemptions.
This is our 9th policy in two years, fortunately we've not had the need to make any claims so cannot comment on that aspect

Value for Money
Insurance Cover For:Adult
DestinationEast Asia (e.g. China, Japan, South Korea), Europe, New Zealand, North America (inc. Hawaii), Pacific Islands (e.g. Fiji, Vanuatu) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
See all answers
3 comments
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Calum, thanks for the positive review about how fast & simple our travel insurance is. I'm very happy to see that you have taken many policies with us - we love to hear that! Happy & continual safe travels to you! Kind regards, Margretta

Calum
Calum
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Calum, no worries. I can make you a quote from us including your loyalty discount. I've send you a private message so look out for that. Alternatively you can give us a call on 1300 409 322 and we'd be happy to assist you. Kind regards, Margretta

Joe Borg

Joe BorgGreater Melbourne (Outer), VIC

  • 3 reviews
  • Verified customer

Excellent

published

It was easy to take out the travel insurance policy, and the price was fantastic.. website worked well and it was very intuitive.. will definitely use again in the future

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult and Child
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
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Tania - Sydney

Tania - SydneySydney, NSW

Thanks Fast Cover - I think this my 6th or 7th time using Fast Cover

published

Very easy! Simple and affordable. I just keep coming back. I have had no claim to date so cannot comment on Fast Cover in this capacity, but if it is any thing like the service I have had so far, I will assume it would be easy and efficient.

Value for Money
Customer Service
Insurance Cover For:Adult
DestinationNew Zealand
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
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Sam M.

Sam M.South East Queensland, QLD

Great Insurance! Cover for adventure activities

published

Great Value that includes adventure activities!
Lodged claim recently and it was a smooth and easy process.
Have used Fast Cover for multiple trips in the last few years and will continue to use

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationAustralia, Pacific Islands (e.g. Fiji, Vanuatu) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimOther
Claim Resolution Time1-2 weeks
Claim DateNovember 2019
Claim ApprovedYes
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Sam, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to purchase. Happy & safe travels to you! Kind regards, Margretta


Repeat purchaser

published

Competitive pricing.
Easy to set up.
Have used once before, and found policy to be comprehensive and clear.
No claim to date but believe attention would be good based on clear outline of cover.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationNorth America (inc. Hawaii) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

would not be without it

published

everything covered that i need with low cost extras if needed yes good value i have not needed to mmake a claim i use this cover every time i travel about six times so far

DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Robert Hunter

Robert HunterHunter Region, NSW

  • 3 reviews

Great value comprehensive

published

Very easy to use website, no trouble selecting specific comprehensive needs. Fortunately did not require to lodge any claim. Felt good that we had the cover. Handy emails to advise of start and finish of insurance. We use next trip.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Robert, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta


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Questions & Answers

Mark nicholls

Mark nichollsasked

Will I get a policy sent to me

1 answer
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Mark, thanks for letting us know. Sometimes our policy emails end up in peoples Junk or Spam inbox, however I have resent your policy certificate to the email address on your policy. Please reach out to us again if you are having continued problems. You can also view or download a copy of your certificate at any time by logging into our website: https://fastcover.com.au/your-policy/login. If you have any further questions please don't hesitate to contact us! Happy travelling!
Kind regards, Margretta


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