??!
1 photo
Fast Cover Travel Insurance - Comprehensive

Fast Cover Travel Insurance - Comprehensive

4.4 from 87 reviews

Affordable travel insurance

I obtained several travel insurance quotes from different companies and Fast Cover was by far the cheapest. When I phoned them the call was answered very quickly and staff were super friendly and helpful. When I went ahead and booked online, the process was very easy. Would rate as 5-stars up until this point but have only given 4 because I haven’t yet travelled or had to make a claim to know how they handle the claims process.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Megan, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Margretta

Great product overall!

Good value and easy process from start to the end. It's my first time using them, and with the level of service, we'll definitely come back for our next trip!

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeYes
Claim Resolution Time1-2 weeks
Claim ApprovedYes
1 comment
Hi Oso, I'm so pleased we could assist with your claim & you found the process so simple, fast & without complications. We look forward to providing you with our legendary customer service again in the future. Thanks for choosing Fast Cover & taking the time to leave us a review, we really appreciate it. Kind regards, Margretta.

Have just gotten the best price for a comprehensive travel insurance for our next holiday. A must have when travelling!

Easy to get a quote and the best price on the market. I’ve used this insurance in the past for my boss when she went overseas and will continue to use it in the future.

Value for Money
Transparency
Insurance Cover For:Adult and Child
DestinationSouth America
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Kelly, Thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you. Kind regards, Margretta

Great product.

The purchase of this product could not be easier. Very impressed. Easy to set up and best value for money. We have used this product once before and had no issues.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult and Teenager
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Mish, Thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you. Kind regards, Margretta

Due to past experience I am using Fast Cover Travel Insurance once again.

Good value and easy to set up.
Ours was not a straight forward claim but after Fast Cover was satisfied with all their queries, the claim was resolved within a satisfactory time frame.
I have used Fast Cover Travel Insursnce once before and due to my experience with that claim, I am using them again on my trip overseas next year.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationAfrica
Insurance TypeSingle Trip
Claim MadeYes
Claim Resolution Time2-4 weeks
Claim ApprovedYes
1 comment
Hi Nat, I'm so pleased we could assist with your claim & you found the process so simple, fast & without complications. We look forward to providing you with our legendary customer service again in the future. Thanks for choosing Fast Cover & taking the time to leave us a review, we really appreciate it. Kind regards, Margretta.

Is a must when traveling!

Easy to set up on line.
I think this is a Good Value policy.
Have used this company several times for our travel to the U.K. and Europe.
Luckily never had to claim anything yet.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEurope, New Zealand and Pacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi world traveller, thanks for the positive review about how fast & simple our family travel insurance is. Thank you for being a loyal customer and don't forget you'll receive a loyalty discount every time you travel and we have sales throughout the year. Happy & safe travels! Kind regards, Margretta

Great company

My cover was so easy to organise and got exactly the cover I wanted! I have claimed previously and it couldn’t have been easier. This is my third holiday insurance with fastcover!

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Tracy, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel and we have sales throughout the year. Happy & safe travels! Kind regards, Margretta

Efficient and good value

The webpage was easy to navigate. The policy we choose was great value for money. We have continued to use Fast Cover Insurance for many years due to great service.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Tracey, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels! Kind regards, Margretta

Quick and easy

Great value, easy site to work with. Very fast from start to finish took me less than 5 minutes to do the whole process. Thanks for the birthday discount cheers

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Ben, Happy belated birthday! Thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel - and a birthday discount every year ;). Happy & safe travels! Kind regards, Margretta

Fast, simple and budget friendly

Fast and easy cover for travellers, with lots of options availble, simple to complete applications and much cheaper than competitors for same coverage. More money in our pocket to spend while away.

Value for Money
Transparency
Insurance Cover For:Adult and Teenager
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Janine, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta

Good customer service

The customer service was really good!
Fast response to my all questions and the hone call . The lady was giving me all the information I ask for and was very nice.

DestinationMiddle East
Claim MadeNo
1 comment
Hi Avitanmichal, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta

Are you aware that any cancer you had in the past is judged as a pre-existing condition?

I had breast cancer in 2015 and had undergone double mastectomy and reconstruction. My treatment was finished. 3 years later I booked an early bird skiing trip in Japan for our whole family and while waiting for the departure date to come closer, I developed bone cancer, which was declared as metastasis from my breast cancer. I needed radical radiation and couldn't travel. Fast Cover refused to pay due to pre-existing condition!
P.S. My husband had to have 2 surgeries for kidney stones shortly before planned departure. They saved the day: the insurance finally paid! His kidney stones were worth their weight in gold! Fast Cover was delaying the outcome of this claim for more than half a year and I wouldn't trust them again!

DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeYes
Claim Resolution Time3+ months
1 comment
Hi there traveller, Thank you for your feedback and review of your claims experience. I'm sorry that we've left you feeling disappointed in our service, however I'm glad that in the end, we were able to assist with your husband's claim! We will never discourage you from making a claim, try to delay your claim or avoid paying claims. Our PDS sets out the terms and conditions of our policies and we request the information we need to finalise your claim. We have purposely designed our Product Disclosure Statement (PDS) without any fine print so that nothing is ‘hidden’. All wordings in the PDS is in the same size font so answers to your questions are easy for you to find and understand. If you can't find the answer you're looking for, we welcome you to contact us via phone, email or chat. Our website and PDS clearly identify the list of 43 pre-existing conditions here https://fastcover.com.au/what-we-cover/pre-existing-medical-conditions. We also have a very informative FAQs page. If you choose to come back to us, we will gladly offer you a loyalty discount with your next policy. And if you wish to discuss this in private, you are welcome to call 1300 409 322 and ask for me. Kind regards, Tracey Traveller Services Manager

Cheaper than others

Have a great option for those needing insurance for IEC working holiday for Canada.

Couldn't give 5 stars as I haven't used it yet, but they were cheaper than other insurers and allows option the extend to two years to cover the work permit period.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Bec, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta

Gre ast value for money

I recently travelled to Bali and took out the comprehensive cover & adventure pack. It was quick and easy to purchase after getting an online quote. Luckily i didnt need to use it but i had peace of mind knowing i was covered

Value for Money
Transparency
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
3 comments
Hi Kristie, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, MargrettaIll actually be buying travel insurance again posdible today for a sputh America trip in 3 weeks. How do i use my loyalty discount?Hi Kristie! Easy :). Give us a call on 1300 409 322 and just tell us that you are a previous customer and we'd be happy to apply this for you. Alternatively, you can send us an email on enquiries@fastcover.com.au and we can assist you that way. Kind regards, Margretta

Easy cover

This is the third time I have used Fast cover. The process is very easy from the purchasing through to the claim process.it is well worth the money especially after shopping around.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationMiddle East
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Vio, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta

So far so good!

I’ve used them for my past 3 policies. It’s easy to purchase and reasonably priced. I particularly like that I can add my own extras like rental car excess and adventure activities if I wish.
I haven’t had to make a claim so can’t comment on the effectiveness of the process.

Insurance Cover For:Adult
DestinationEurope, North America (inc. Hawaii) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Luisa, Thanks for choosing Fast Cover and taking the time to give us such a positive review about how easy, reasonably priced and flexible our travel insurance is. Remember you'll receive a loyalty discount next time you travel! Kind regards, Sally

Always good !

Never claimed ., hopefully never will have too !
Was easy to set up in less than 10 mins .
Good value . Have no problem recommending this insurance company to friends and family alike .

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Sharron, Thanks for your positive review about how fast & simple our travel insurance is to set up. We hope you'll never need to claim either, but if you do, please don't hesitate to contact us on 1300 409 322 if you need assistance. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels! Kind regards, Sally

Always easy to process

This is the third time I have used Fast cover. The process is very easy from the purchasing through to the claim process.it is well worth the money especially after shopping around.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeMulti-Trip
Claim MadeYes
Type of ClaimPersonal Liability
Claim Resolution Time<1 week
Claim DateApril 2019
Claim ApprovedYes
1 comment
Hi David, I'm so pleased you found your whole purchasing and claims experience with us so simple, fast & without complications! Thanks for choosing Fast Cover travel insurance again & taking the time to leave us a review, we really appreciate it. Kind regards, Sally.

Needed travel insurance

It was very easy to purchase online and the Terms and conditions very clear. I was able to choose the options I needed for my trip and feel confident I have all the cover I need.

Value for Money
Transparency
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Mandy, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta

Good cover at the right price

Easy to understand. Good range of cover. Perfect for seniors who are taking a cruise as part of their holiday. Minor excess applies and the price was competitive with other companies.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Mike, Thanks for the positive review about how fast & simple our Senior travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you. Kind regards, Margretta

Page 1 of 5

See all Fast Cover Travel Insurance reviews

Questions & Answers

Sorry, there are no questions about Fast Cover Travel Insurance - Comprehensive but you can read 48 questions about Fast Cover Travel Insurance.

Details

Fast Cover Travel Insurance - Comprehensive
CategoryTravel Insurance
Contact Number 1300 409 322
Email Address info@fastcover.com.au
24-Hour Phone Contact Yes
Online Live Chat Yes
UnderwriterHollard
Maximum Age Covered 89 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$25,000
Emergency Dental$1,000
Pregnancy (max weeks) 23 weeks
Resumption of Journey $3,000
Hospital Cash Allowance$5,000
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income$10,400 (Max $400 per week up to 26 weeks)
Permanent Disability$50,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $750
Credit Card Fraud$5,000 (combined with Travel Documents cover)
Travel Documents / Passport $5,000 (combined with Credit Card cover)
Maximum Single Item Limit $3,000 (computer or camera), $1,000 (phone or tablet), $750 (all other items)
Luggage & Personal Effects $15,000
Ancillary
Personal Liability $5,000,000.00
Rental Vehicle Excess Optional, up to $8,000
Motorbike / Moped Coverage Included up to 50cc, optional for any vehicle over 50cc
Domestic Pet Care Not Included
Special Activities Packages
GolfIncluded
CruiseOptional Extra
Adventure Optional Extra
Snow / SkiNot Included
Compare all Fast Cover Travel Insurance

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.