?
? !
1 photo
Fast Cover Travel Insurance - Comprehensive

Fast Cover Travel Insurance - Comprehensive

4.4 from 240 reviews · View Statistics

Reviews

  • Value for Money
    4.5 (160)
  • Transparency
    4.5 (143)
  • Customer Service
    4.5 (146)
  • Claim Resolution Time
    • <1 week (10)
    • 1-2 weeks (20)
    • 2-4 weeks (16)
    • 1-2 months (6)
    • 3+ months (5)
  • Claim ApprovedYes (45) · No (8)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
lee

leePerth, WA

offer was good

published

1st time using this company and I have found the whole experience very easy to set up my travel insurance. Good info on website and answers almost all of my questions before taking out policy

Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Easy site to use

published

Compared to other on line insurance sites I found that the cruise option was the clearest and most straight forward to use. There was no ambiguity in the cover available and a wide choice was available.

Incentivised ReviewNo
DestinationAustralia
Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Ruth

Ruth

  • 6 reviews

Australian call centre

published

I don't like giving 5 stars when I haven't made a claim as that is what it is all about.
I compared Fastcover insurance for small boat remote rescue and they are $126 more than Covermore and they have an excess of $200 where Covermore is $50. The thing that swayed me was the good Australian Call centre which would be everything when you need help or to make a claim.

Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Travel Insurance

Find out how Fast Cover Travel Insurance - Comprehensive compares to other Travel Insurance

Know better, choose better.

Compare all
Peefer

PeeferMid North Coast, NSW

Cape York and Arnhem Land

published

Exactly what I was looking for. Straight forward and easy to complete on line. I will be looking to Fast Cover for future travel. I am travelling on a small ship and feel confident that with all the protections in place I will now have a trouble free expedition holiday

Value for Money
Customer Service
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Karen G

Karen GLeeton

  • 4 reviews

Safe and secure

published

I feel the policy on offer is value for money, especially in this new normal world.
I haven’t had to claim, but if I did I hope it is as easy as the purchase.
I use fast cover for all my travel insurance.

Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!
KimMelbourne

KimMelbourneAU

  • 3 reviews

Kimberley & WA Coast region cover

published

Covers exactly what we want. "Max 14 days onboard a ship that carries no more than 200 passengers." Website is well constructed and easy to follow. What's covered and what's not covered set out clearly.

Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Marie

MarieDarling Downs, QLD

Was just perfect in that it suited our needs.

published

1st time user but found the process quick and easy to follow and organize. We will definitely follow up in the future if the policies suit our needs going forward.

Incentivised ReviewNo
DestinationAustralia
Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Margaret Reed

Margaret ReedSouth East Queensland, QLD

Brooke was so easy to talk to and knew her product.

published

Great policy covering all my needs for remove areas to be travelled. Easy to set up once I outlined my requirements. I will definitely be using Fast cover for my next trip to the Kimberleys.

Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!
YnT

YnTSydney, NSW

  • 2 reviews

Best service

published

I am glad that I chose Fast Cover for my mother before she went on board on a P&O cruise ship for an Asian tour. The online purchase was easy to process and fees was fair. When part of the passengers were not allowed enter Singapore due to COVID-19, my mother had to get off the ship at Cairns and flew back to Sydney. When I contacted Fast Cover, the customer service was friendly and helpful. They considered the situation and refund the part of premium within a few days. It is a insurance company does care about their customers.

Value for Money
Transparency
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi YnT, we're glad you chose Fast Cover to and that we were able to help your mother due to the unfortunate cancelling of her cruise. Hopefully she'll get to go on a new cruise some time not in the to distant future.
Kind regards, Craig

Similar opinion? Write a review on ProductReview.com.au!
Travel Insurance

Find out how Fast Cover Travel Insurance - Comprehensive compares to other Travel Insurance

Know better, choose better.

Compare all
livicucs

livicucsSydney, NSW

Policy covered what I needed

published

I haven’t used this company before however the option of cruises being cancelled is a possibility I hope not therefore I choose this in case I need to cancel given the current climate the cruising world is not a done deal
Trip planned for July 2021

Value for Money
Transparency
See all answers
3 comments
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
livicucs
livicucs

Thanks
I understand that, I was more concerned that if my personal situation changes ( I’ll health family??) and I cannot travel then I will have cover for cancelling the cruise

Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Livicucs, Yes, unexpected sickness or injury can be covered under our Cancellation benefit if you're not able to travel. Let's hope it doesn't happen though, and you have an amazing cruise next year! Kind regards, Sally

Similar opinion? Write a review on ProductReview.com.au!
Merro58

Merro58Southeast, SA

  • 3 reviews

Easy to Understand Insurance

published

First time we have used Fast Cover. The process to take out the policy was easy and quick. My questions were answered to assure me we were taking the correct policy.

Value for Money
Transparency
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Merro58, Thank you for taking the time to give us your positive feedback, we really appreciate it. We hope you have a great holiday and remember that you'll get a loyalty discount the next time you travel! Kind regards, Sally

Similar opinion? Write a review on ProductReview.com.au!
Vicki

VickiPerth, WA

Excellent Service

published

It was great to talk to someone based in Australia who understood my needs and could answer my questions knowledgeably! I would not hesitate in recommending Fast Cover Travel Insurance to family and friends!

Value for Money
Transparency
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Vicki, thanks for your review. All of Fast Covers traveller services team are based in Australia and available on 1300 409 322 to help with any further questions you may have. King regards, Craig

Similar opinion? Write a review on ProductReview.com.au!
Lynda Klein

Lynda Klein

  • 2 reviews

Great for what we needed

published

Great value we have used them in the past had no problems easy to access on the internet and easy to understand would recommend this company to anyone for travel insurance

Value for Money
Transparency
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Similar opinion? Write a review on ProductReview.com.au!
Graham Baws

Graham BawsPerth, WA

We haven't yet travelled!

published

Not much to compare and the added constraint of the pandemic limited choice but we hope the cover meets our expectations. We also hope not to need it. After all, it is insurance!

Value for Money
Transparency
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Graham, we also hope that you have an incident-free holiday and not need to make a claim! However, if you do need assistance, our Emergency Assistance Team are available 24/7 to help. Thanks for choosing Fast Cover! Kind regards, Sally

Similar opinion? Write a review on ProductReview.com.au!
eej s.

eej s.Hobart, TAS

One of the worse

published

One of the worse company 100% non of the people I know will be buying insurance from your guys. Definitely 1000 plus staff of Singapore airline will be highly advised against buying from your rubbish company

Value for Money
Transparency
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Similar opinion? Write a review on ProductReview.com.au!
Travel Insurance

Find out how Fast Cover Travel Insurance - Comprehensive compares to other Travel Insurance

Know better, choose better.

Compare all

Very unhappy customers

published

An error at a hospital causing serious problems somehow became a pre existing condition. A very long bow pulled here. It was akin to going to emergency with a sore toe. Staff cut off toe by mistake but insurance company say 'You had the sore toe in the first place'.A lot more serious in our case. Legitimate claim we believe. We can't travel and would have liked our $10,000.00 reimbursed. Patient still suffering and will be ongoing. Communication from company very poor. Had to chase them up constantly.

Value for Money
Transparency
See all answers
2 comments
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Sharknshar
Sharknshar

I have parerwork stating the hospital error. The HCCC are taking up our case the error was so serious. Nothing to do with a pre existing disease. I can be contacted on [Number Removed]
Sharyn

Similar opinion? Write a review on ProductReview.com.au!
Kassandre

KassandreCentral Queensland, QLD

Not too bad - needs work though

published
Value for Money
Transparency
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Similar opinion? Write a review on ProductReview.com.au!

You would be naive or insane to travel without insurance. Fast over was fantastic after the first few hiccups.

published
Value for Money
Transparency
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Similar opinion? Write a review on ProductReview.com.au!
Jessica R

Jessica RSydney, NSW

Worst cover I have ever had

published

Slow to respond, no help given at all especially during the recent circumstances not even minor help given. Disgusted with the service and will never recommend them to anyone after this.

Value for Money
Transparency
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Similar opinion? Write a review on ProductReview.com.au!

Great customer service

published

The customer service was extremely helpful they were organised, super responsive and tried their best to help instead of providing generic responses. Would definitely recommend them and hope to use them again in the future :)

Value for Money
Transparency
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 12
See all Fast Cover Travel Insurance reviews

Questions & Answers

Mark nicholls

Mark nichollsasked

Travel Insurance - Comprehensive

Will I get a policy sent to me

1 answer
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Mark, thanks for letting us know. Sometimes our policy emails end up in peoples Junk or Spam inbox, however I have resent your policy certificate to the email address on your policy. Please reach out to us again if you are having continued problems. You can also view or download a copy of your certificate at any time by logging into our website: https://fastcover.com.au/your-policy/login. If you have any further questions please don't hesitate to contact us! Happy travelling!
Kind regards, Margretta

See all Fast Cover Travel Insurance questions

Get an answer from our members and Fast Cover Travel Insurance representatives

Fast Cover Travel Insurance - Comprehensive

Details

Compare all 6 Fast Cover Travel Insurance
CategoryTravel Insurance
UnderwriterHollard
Maximum Age Covered 89 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$25,000
Emergency Dental$1,000
Pregnancy (max weeks) 23 weeks
Resumption of Journey $3,000
Hospital Cash Allowance$5,000
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income$10,400 (Max $400 per week up to 26 weeks)
Permanent Disability$50,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $750
Credit Card Fraud$5,000 (combined with Travel Documents cover)
Travel Documents / Passport $5,000 (combined with Credit Card cover)
Maximum Single Item Limit $3,000 (computer or camera), $1,000 (phone or tablet), $750 (all other items)
Luggage & Personal Effects $15,000
Ancillary
Personal Liability $5,000,000
Rental Vehicle Excess Optional, up to $8,000
Motorbike / Moped Coverage Included up to 50cc, optional for any vehicle over 50cc
Domestic Pet Care Not Included
Special Activities Packages
GolfIncluded
CruiseOptional Extra
Adventure Optional Extra
Snow / SkiNot Included
Compare all 6 Fast Cover Travel Insurance

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.