??!
1 photo
Fast Cover Travel Insurance - Frequent Traveller Saver

Fast Cover Travel Insurance - Frequent Traveller Saver

4.3 from 15 reviews

Reviews

4.3

15 reviews
5
(9)
4
(4)
3
(1)
2
(0)
1
(1)
  • Value for Money
    4.4 (12)
  • Transparency
    4.3 (11)
  • Customer Service
    4.4 (10)
Previous
Next
Olga K

Olga KSouth East Queensland, QLD

Great insurance - very recommended

published

The policy for 2 people was really good value, was very easy to make a claim because of friendly website even during the Corona Virus Pandemic. The customer service people was professional, friendly and understandable. Our claim was partly resolved up to 4 weeks.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Type of ClaimTravel Delays/Cancellations
Claim Resolution Time2-4 weeks
Claim DateMarch 2020
Claim ApprovedYes
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Supermum

SupermumGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Good customer service

published

Prompt customer service at a time where the phones would be very busy-impressed by the way in which I had my concerns addressed and resolved in a manner that showed some good will

DestinationEurope
Claim MadeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Not Happy with Outcome

published

We took out Fast Cover Insurance for a year and were told that we could not recover any money for flights or hotel because the Corona Virus is a Pandemic. Really disappointed with this outcome - Thank God we were still in Australia when this happened or else we would have been liable to pay thousands of $$$ if we got sick while we were overseas. This cover costed us $621.00 and really it is for nothing .....

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Travel Insurance

Find out how Fast Cover Travel Insurance - Frequent Traveller Saver compares to other Travel Insurance

Know better, choose better.

Compare all

Review

published

Good value policy. I now used this company more then 10 times. Never had a claim. How they give me good service if I ever lodge claim. So far i had good service

DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Tony, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Jessica

Ryan hale

Ryan haleSouth East Queensland, QLD

  • 3 reviews

Great value cover

published

Rearly good value for money and easy to get website quick easy and all relative information was easily accessible no hidden fees or clauses and no hidden or misleading information

Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult and Child
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Joe

JoePerth, WA

Average experience and claim speed

published

Easy to set up.
About the same as other providers re cost and coverage.
Long time to process claim. 10 days to advise me of additional information required. This then reset the 10 day response guarantee.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii)
Claim MadeYes
Claim DateSeptember 2019
Claim ApprovedYes
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Sharron

SharronNorth-West & West coast, TAS

  • 2 reviews

Peace of mind

published

Comprehensive coverage, great service, prompt assessment and claims payment. This is my second year of having an annual travel plan and have been happy with the policy. If I have issues, I am responded to in a timely manner from an Australian based office.

Transparency
Customer Service
Value for Money
DestinationNew Zealand
Claim MadeYes
Claim Resolution Time<1 week
Claim DateNovember 2019
Claim ApprovedYes
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Kay Sakkas

Kay SakkasMetropolitan Adelaide, SA

Great travel insurance

published

Good value and easy to set up extremely helpful advice from the consultant. She helped me understand how to get what I needed without pushing me to spend more than I needed

Transparency
Customer Service
Value for Money
DestinationSouth America
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Brent Sexton

Brent SextonPerth, WA

  • 2 reviews

Great cover - wouldn't go away without it

published

Great value - very easy to set up. Claim on last trip - fill claim in online, submit it - within a week or two the money is in the bank. So easy, so efficient, so fast.
I have used Fastcover three times now and will continue to use them. Have policy already set up for November.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time1-2 weeks
Claim DateSeptember 2019
Claim ApprovedYes
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Travel Insurance

Find out how Fast Cover Travel Insurance - Frequent Traveller Saver compares to other Travel Insurance

Know better, choose better.

Compare all
Tom

Tom

  • 2 reviews

Great Product, Excellent Service

published

The policy has some great benefits including remote location evacuation, coverage for bicycles and covers you to a higher altitude than most. Their Sydney based customer service centre offers excellent service.

Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Greg

GregPeel, WA

fits our needs

published

Was easy to get set up, this is our first time with you. I hope we don't have to make a claim but if we do I am sure I will get the same service.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult and Senior
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Greg, Thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you. Kind regards, Margretta

Dianne

DianneSouth East Queensland, QLD

Travel Insurance made easy

published

Easy transaction
Straight forward application
This is our second policy with Fast Cover as their policies suit our needs
Good cruise cover and we are able to get a year long policy

Transparency
Value for Money
DestinationEurope and North America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
skinnyone

skinnyoneHunter Region, NSW

Travel Insurance

published

Policy suited my needs for a single trip. Web site information was clear and premium acceptable. I assume this review relates to a trip I made earlier this year. I have a new policy for a cruise commencing in December.

Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
See all answers

Ease of Business

published

We have used this Company Insurance cover when Travelling overseas for many years. Ease of setup and well explained. Intend to continue using this company so long as we receive adequate cover at an agreed cost.

Transparency
DestinationNorth America (inc. Hawaii)
Claim MadeNo
Insurance Cover ForSenior
See all answers
Lee Clair

Lee ClairSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Excellent service

published

We have used fast cover for approximately 10 policy excellent customer service no claims made as yet still have policy till 2020. Very easy policy to set up prices were very comparable.

Transparency
Customer Service
Value for Money
DestinationAustralia, Europe, New Zealand, North America (inc. Hawaii) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
Travel Insurance

Find out how Fast Cover Travel Insurance - Frequent Traveller Saver compares to other Travel Insurance

Know better, choose better.

Compare all
See all Fast Cover Travel Insurance reviews

Questions & Answers

Sorry, there are no questions about Fast Cover Travel Insurance - Frequent Traveller Saver but you can read 53 questions about Fast Cover Travel Insurance.

Get an answer from our members and Fast Cover Travel Insurance representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.