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Fast Cover Travel Insurance - Standard Saver

Fast Cover Travel Insurance - Standard Saver

4.4 from 32 reviews

Reviews

(22)
(5)
(2)
(1)
(2)
  • Type of Claim
    • Medical (2)
    • Travel Delays/Cancellations (1)
  • Claim Resolution Time2-4 weeks (2) · 1-2 weeks (1)
  • Claim ApprovedYes (3) · No (0)
  • Transparency
    4.2 (10)
  • Customer Service
    4.4 (8)
  • Value for Money
    4.2 (13)


DJAndieK

DJAndieKGreater Melbourne (Inner), VIC

  • Verified customer

Peace of mind

published

I have been using Fast cover for a few years now. They cover pretty much everything I need without adding in stuff I don't. This makes it a lot more affordable than a few others I tried in the past.

DestinationEast Asia (e.g. China, Japan, South Korea) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
1 comment
Fast Cover Travel Insurance
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Life Saver

published

The policy was just what we needed. Making a claim was easy and they were very helpful. This is the second time using Fast Cover and will use again in the future.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEurope
Insurance TypeSingle Trip
Claim MadeYes
Claim Resolution Time2-4 weeks
Claim ApprovedYes
See all answers
1 comment
Fast Cover Travel Insurance
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Emms

EmmsGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Good value for the coverage

published

I've used Fast Cover Travel because they offer really good value for money for the coverage that's offered. In addition to that, the website is just a breeze to use!

Value for Money
DestinationNew Zealand
Claim MadeNo
1 comment
Fast Cover Travel Insurance
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Pikipiki

PikipikiMelbourne

Pretty good so far

published

This is the second time I've taken travel insurance with Fast Cover, and both times purchasing was really simple and easy and the cost was reasonable. I haven't had a claim so far, so I can't comment yet.

DestinationAfrica and Australia
Claim MadeNo
1 comment
Fast Cover Travel Insurance
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Adele

AdeleSouth East Queensland, QLD

  • 2 reviews

The proof of the policy is when a claim has to be made. However setting up the policy with competent staff was good.

published

We haven't used Fast Cover before however, it seems that your company is slightly more understanding of the older generations ie those who are over 65yrs.
It is a shame that random cut-offs e.g. >64 and you are no longer able to take out annual (multi-trip) cover; time limits prior to taking the trips when you are unable to initiate the policy etc. are non-negotiable with most travel insurance companies. However, Fast Travel did allow us to take out a policy for a trip scheduled for a year's time.

Insurance Cover For:Senior
DestinationNew Zealand
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
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LMB

LMBSydney, NSW

  • Verified customer

Just bought the cover

published

The policy was easy to set up and purchase.
Confirmation of policy and purchase by email worked well.
So far, so good. Will be ready to provide further feedback after my travelling experience

Value for Money
Transparency
Insurance Cover For:Adult
DestinationEurope and South America
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
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Noel

NoelSydney, NSW

Easy, user friendly website!

published

Have used it 3x and set up was easier than others and hassle free, coverage was easy to understand, the choices were simpler than competitor and the prices were quite reasonable

DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Peter Allen

Peter AllenHunter Region, NSW

  • Verified customer

Complaint based on misleading information and wrong direction of 24hr help staff

published

I complained after my initial travel claim was rejected. I have now been compensated. I have to say that the process was a little confusing, I was engaged in email exchanges with a total of five fastcover representatives but I'm now satisfied with the outcome. Thanks guys.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical and Travel Delays/Cancellations
Claim Resolution Time1-2 weeks
Claim DateNovember 2019
Claim ApprovedYes
See all answers
1 comment
Fast Cover Travel Insurance
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Hi Peter, Thanks for your review. I'm glad we were able to come to a happy resolution, and were able to help you.
Kind regards,
Tracey, Traveller Services Manager

sandman

sandmanSouth East Queensland, QLD

  • 3 reviews
  • 1 like

happy

published

Have used fast cover many times now but still get quotes from other insurers to see if they are still competitive. For couple of pensioners with out expensive luggage, jewelry etc. we find the standard cover adequate as it has unlimited medical which is our main concern. Bigger discounts for regular non claiming customers would be nice and the 2000 excess for healthy over 80's a bit steep. Looking for cover again in new year and doubt we would change from fast cover.

DestinationAfrica, Europe and North America (inc. Hawaii)
Claim MadeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Unbelievably modern and easy to set up.

published

I love how it was very simple and easy to understand. Even the PDS is very easy to understand compared to other Insurer's PDS. Very affordable and really easy to set up. I also love how PayPal are one of the accepted methods of payment.

Value for Money
Transparency
Insurance Cover For:Adult
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
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Ignatius

IgnatiusMelbourne

  • 2 reviews
  • 7 likes

Quick and easy

published

This was the first time I came to Fast Cover and found the experience fast and easy as the name says. The policy is very clear to understand and have the best prices.

Insurance Cover For:Adult
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Ignatius, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta


Cruiser

CruiserPerth, WA

  • 2 reviews

Good value offer

published

The policy provides fair value.Used 4 times now, easy to set up. Fortunately no claims to date.The terms and conditions were easy to read and understand.contact information and summary helpful.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationNorth America (inc. Hawaii) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Cruiser, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta


Pamj

PamjGreater Melbourne (Outer), VIC

  • 2 reviews

NZ Holiday

published

Always use FastCover for our travel insurances - easy to work out which policy is best and easy to use. very clear and precise with all details well done, good job

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNew Zealand
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Pamj, Thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta


So good! Easy experience!

published

Super easy to set up. Policy is easy to read and understand. I always come to fast cover first as they usually have the best prices and easy add ons!

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEast Asia (e.g. China, Japan, South Korea) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Cassie. Thanks for your great review and continued custom. Let us know whenever you're travelling next and we will apply a loyalty discount to your next policy!
Kind regards,
Tracey
Traveller Services Manager

Easy and comprehensive.

published

This policy covers all my items and medical for a brilliant price. The site is easy to use and the policy is written so that everything is easy to understand.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Catherine, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta

Ease of taking out Policy

published

I have used Fastcover a few times and find taking out a policy is very ‘no fuss’. I have never made a claim so cannot comment on that and I hope that I don’t need to.

Value for Money
Transparency
Insurance Cover For:Senior
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
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Robert John

Robert JohnIllawarra, NSW

Can't go without it!

published

The policy appears very competitive. The quote was very easy to obtain and the trip details needed were simplified to make application easy.This will be my first time but not the last.

Value for Money
Insurance Cover For:Senior
DestinationEurope and North America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Robert, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta


MDA

MDASydney, NSW

Go Elsewhere

published
Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

  • Verified customer

Peace of Mind

published

The policy met our couple's travel requirements, was easy to extend when we extended our travel plans across several countries and the claim process from abroad was thorough and fair.

Value for Money
Customer Service
Insurance Cover For:Senior
DestinationAfrica, Europe, North America (inc. Hawaii) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time2-4 weeks
Claim DateMarch 2019
Claim ApprovedYes
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

  • Verified customer

Great Service upon making a few mistakes with the policy

published

It was my first time using Fastcover, made a mistake with the policy however Lindy was quick to fix it up. Much appreciated.

Insurance claim madeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

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