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Fast Cover Travel Insurance - Standard Saver

Fast Cover Travel Insurance - Standard Saver

4.4 from 37 reviews

Reviews

4.4

37 reviews
5
(25)
4
(7)
3
(2)
2
(1)
1
(2)
  • Value for Money
    4.4 (16)
  • Transparency
    4.3 (12)
  • Customer Service
    4.5 (10)
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Great response and service during a pandemic!

published

The policy was easy to set up. They all are. The real value of a policy is shown when trying to make a claim. I nearly didn't attempt to make a claim, as it was related to an early return to Australia due to the COVID pandemic. I was really impressed that Fast-cover quickly confirmed that they did not have to cover this situation. However, they would take all of the details and consider individual cases. The claim was settled very fairly and in a timely manner. Great service.

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeYes
Type of ClaimTravel Delays/Cancellations
Claim DateMarch 2020
Claim ApprovedYes
Insurance Cover ForAdult
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1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Sue. Glad to hear you are home safe, and that we were to help you out during this very difficult time.
Thank you for taking the time to leave us a review, and we look forward to helping you when you travel next.
- Brooke

Michele

MicheleSouth East Queensland, QLD

good and great

published

surprising when I first booked I was help out but wasn't right but when Margretta help me and so out the problem . I have always used the Fast cover every trip we have been on more than 15 cruises

DestinationMiddle East, New Zealand, Pacific Islands (e.g. Fiji, Vanuatu) and South America
Claim MadeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Lou

LouPerth, WA

Fast Cover is quick, easy to understand the options, and always good value.

published

The website is very intuitive, making it very easy to understand the various options. I've used Fast Cover a number of times because of its ease and value. I still compare other insurance company rates and value, and still come back to Fast Cover.

Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
Insurance Cover ForAdult
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1 comment
Fast Cover Travel Insurance
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Martine

MartineSydney, NSW

Fast, easy, it’s got everything I need!

published

I’ve used fastcover a number of times now. They cover everything I need at a great price and it’s easy and fast to get a quote. I haven’t needed to make a claim yet but so far my experience has been only positive.

Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult and Child
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1 comment
Fast Cover Travel Insurance
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nonna

nonnaDarling Downs, QLD

  • 2 reviews

would use again. so easy to make a claim

published

Was good value and easy to set up. I lodged a claim and the money was in my account in 4 business days. First time used and will use again

DestinationNorth America (inc. Hawaii)
Claim MadeYes
Claim Resolution Time<1 week
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
DJAndieK

DJAndieKGreater Melbourne (Inner), VIC

Peace of mind

published

I have been using Fast cover for a few years now. They cover pretty much everything I need without adding in stuff I don't. This makes it a lot more affordable than a few others I tried in the past.

DestinationEast Asia (e.g. China, Japan, South Korea) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Life Saver

published

The policy was just what we needed. Making a claim was easy and they were very helpful. This is the second time using Fast Cover and will use again in the future.

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeYes
Claim Resolution Time2-4 weeks
Claim ApprovedYes
Insurance Cover ForSenior
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1 comment
Fast Cover Travel Insurance
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Emms

EmmsGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Good value for the coverage

published

I've used Fast Cover Travel because they offer really good value for money for the coverage that's offered. In addition to that, the website is just a breeze to use!

Value for Money
DestinationNew Zealand
Claim MadeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Pikipiki

PikipikiMelbourne

Pretty good so far

published

This is the second time I've taken travel insurance with Fast Cover, and both times purchasing was really simple and easy and the cost was reasonable. I haven't had a claim so far, so I can't comment yet.

DestinationAfrica and Australia
Claim MadeNo
1 comment
Fast Cover Travel Insurance
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Adele

AdeleSouth East Queensland, QLD

  • 2 reviews

The proof of the policy is when a claim has to be made. However setting up the policy with competent staff was good.

published

We haven't used Fast Cover before however, it seems that your company is slightly more understanding of the older generations ie those who are over 65yrs.
It is a shame that random cut-offs e.g. >64 and you are no longer able to take out annual (multi-trip) cover; time limits prior to taking the trips when you are unable to initiate the policy etc. are non-negotiable with most travel insurance companies. However, Fast Travel did allow us to take out a policy for a trip scheduled for a year's time.

DestinationNew Zealand
Claim MadeNo
Insurance Cover ForSenior
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
LMB

LMBSydney, NSW

Just bought the cover

published

The policy was easy to set up and purchase.
Confirmation of policy and purchase by email worked well.
So far, so good. Will be ready to provide further feedback after my travelling experience

Transparency
Value for Money
DestinationEurope and South America
Claim MadeNo
Insurance Cover ForAdult
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1 comment
Fast Cover Travel Insurance
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Noel

NoelSydney, NSW

Easy, user friendly website!

published

Have used it 3x and set up was easier than others and hassle free, coverage was easy to understand, the choices were simpler than competitor and the prices were quite reasonable

DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Peter Allen

Peter AllenHunter Region, NSW

Complaint based on misleading information and wrong direction of 24hr help staff

published

I complained after my initial travel claim was rejected. I have now been compensated. I have to say that the process was a little confusing, I was engaged in email exchanges with a total of five fastcover representatives but I'm now satisfied with the outcome. Thanks guys.

Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeYes
Type of ClaimMedical and Travel Delays/Cancellations
Claim Resolution Time1-2 weeks
Claim DateNovember 2019
Claim ApprovedYes
Insurance Cover ForSenior
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Peter, Thanks for your review. I'm glad we were able to come to a happy resolution, and were able to help you.
Kind regards,
Tracey, Traveller Services Manager

sandman

sandmanSouth East Queensland, QLD

  • 3 reviews
  • 1 like

happy

published

Have used fast cover many times now but still get quotes from other insurers to see if they are still competitive. For couple of pensioners with out expensive luggage, jewelry etc. we find the standard cover adequate as it has unlimited medical which is our main concern. Bigger discounts for regular non claiming customers would be nice and the 2000 excess for healthy over 80's a bit steep. Looking for cover again in new year and doubt we would change from fast cover.

DestinationAfrica, Europe and North America (inc. Hawaii)
Claim MadeNo
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Unbelievably modern and easy to set up.

published

I love how it was very simple and easy to understand. Even the PDS is very easy to understand compared to other Insurer's PDS. Very affordable and really easy to set up. I also love how PayPal are one of the accepted methods of payment.

Transparency
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
Insurance Cover ForAdult
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1 comment
Fast Cover Travel Insurance
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Ignatius

IgnatiusMelbourne

  • 2 reviews
  • 7 likes

Quick and easy

published

This was the first time I came to Fast Cover and found the experience fast and easy as the name says. The policy is very clear to understand and have the best prices.

DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
Insurance Cover ForAdult
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Ignatius, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta

Cruiser

CruiserPerth, WA

  • 2 reviews

Good value offer

published

The policy provides fair value.Used 4 times now, easy to set up. Fortunately no claims to date.The terms and conditions were easy to read and understand.contact information and summary helpful.

Transparency
Customer Service
Value for Money
DestinationNorth America (inc. Hawaii) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Cruiser, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta

Pamj

PamjGreater Melbourne (Outer), VIC

  • 2 reviews

NZ Holiday

published

Always use FastCover for our travel insurances - easy to work out which policy is best and easy to use. very clear and precise with all details well done, good job

Transparency
Customer Service
Value for Money
DestinationNew Zealand
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Pamj, Thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta

So good! Easy experience!

published

Super easy to set up. Policy is easy to read and understand. I always come to fast cover first as they usually have the best prices and easy add ons!

Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea) and South-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Cassie. Thanks for your great review and continued custom. Let us know whenever you're travelling next and we will apply a loyalty discount to your next policy!
Kind regards,
Tracey
Traveller Services Manager

Easy and comprehensive.

published

This policy covers all my items and medical for a brilliant price. The site is easy to use and the policy is written so that everything is easy to understand.

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Catherine, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta

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