First Home Buyers Direct are offering reviewers a chance to win a $500 Myer Voucher. Reviews can be both positive and negative. The winner will be randomly drawn, as long as their review has been posted between the 2nd of December 2016 and the 1st of July 2017.
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Do not recommend them as a Builder. A negative 18 months.
I started my new home building process with FHBD in June 2020. I found my own piece of land, and when to them for my house build.
From the first few months, of not listening to my requests for the design, taking long turn arounds, to poor communication - I should have walked away and found another builder. But due to the housing boom, to swap to a different builder would have cost me an additional $20k or so.
The past 12 months have been nothing but stressful and a negative experience. Duplications in variations, constant design mistakes cost...ing me money, management who were just rude when I "pushed" back on their mistakes. One conversation on the phone in particular left me speechless with the disrespect I was shown - and I do believe it to be because I am a younger female. I have lost all trust in them, and decided to get an independent building inspector, and grateful that I did. There were significant problems with my brickwork, that would have gone unfixed, as well as roofing. I am holding my breath around the quality of work in the finishings. I have just passed locked up stage. And while I should have had a house already, I may have it in January. Last week - I asked for a simple variation to the exterior landscaping of the house (something that was missed by them originally and I have only noticed now). The first response was just "Management says No." No reason, just they dont want to. There were no other solutions provided to me. I have pushed back on this, again as I find it unbelievable that as a paying client, I can't make a change (paver height for 7m2 area).
Excellent service and professionalism
Thank you Vikas goyal and suresh sama for making things smooth and easy. Explained everything properly and guided us in every step. They are always available whenever we need and doubts to clear. They are very professional, knowledgeable and easy to deal with. Will highly recommend them. Again thank you.
Transparent and Understanding
I thank Suresh and his team for all of his hard work in guiding us through this journey. We started with simple consultation and now its close when our house construction will start. You guided us through all the process of knowing what involves in building house until final deal. We went though the stage where were so confused as it was our first home but you handled it so well in clearing our doubts and making us believe of having this first house. You were always supportive of our wish to make changes even at very last stage. In sum, we are fully satisfied with this building process and thank you for making it real.
Excellent and supportive service
We never thought that we would be able to build our own home until we came to meet Vikas goyal. He made us understand that building your own home is as easy as buying built home especially when it’s your first home. He helped us in each and every way to get the whole process done .A very big thank you sir for your help to make our dream come true. Much appreciated. We are so excited to see our beautiful home in few months. We will highly recommend vikas sir and suresh sir if you are not are not sure for your first home in Australia.
Awesome deal and time efforts bu suresh and vikash
It was first meeting with suresh and then vikash which led to making house so quick and affordable. I wasn't sure that i can build the house but after taking with them, they make me feel that yes it can happen. All the process was smooth and every step was clear. These guys are awesome and helpful in every step of building house from finding land, finance, building contracts everything looks easy. Again thank you to suresh ji and vikash for helping us to build house in perth. I will definitely recommend both of you in future.
Memorable experience of first home
A very professional and experienced team at First home buyers direct helped us to get our first home. It was seamless process, write from beginning where VIKAS GOYAL helped us choose design and make necessary changes as per our needs, to the Pre-starts with Chantelle. Despite of all the rush for construction, we have not had any issues with our building time.
I will recommend this team to everyone, specially to the first home builders.
Professionalism & Responsiveness.
A big thanks to Suresh Sama & Vikas Goyal Ji who helped us to design our first dream house according to our needs. They both are very helpful , cooperative and professional. They guided us very well and helped in each and every step to make whole process easy and smooth .
We are very excited and looking forward to see our house getting built .
Excellent and very friendly service
Excellent service, very friendly and professional staff. I'm building my first house, i was very anxious and eager to make so many add-ons with less knowledge, so the staff help me alot. Suresh brother always guided me through out my building process and respond to all my calls at anytime. Thank you Suresh brother.
Service at its best
Writing to say massive thanks to Vikas Goyal who was able to bring my vision to life. Vikas is highly knowledgeable, efficient and reliable Sales rep of FHBD. I learnt from my experience that its not only the company we build with, its also the Sales Rep we decide to go ahead with. Not all the Sales Rep put efforts in as Vikas did and its from my personal experience. He had answers to all the questions I have had throughout the designing process.
I am extremely happy with how easy the process was from day 1 till now"At prestart now". Cant wait to see how rest of experience goes with FHBD. would highly recommend Vikas and FHBD.
A Promise well kept
A custom made home to live in is a Dream of everyone. After consulting with many Builders Vikas and his Team came forward to design our proposed home to be built. His team was so helpful in making the changes for our requirements and flexible enough to make changes as required.
The planning for our proposed home would not be a cake walk without them. He kept his promise throughout the planning and look forward to see our home getting built.
Excellent service and support
After talking to various builders, I was loosing hope of building the home that suits my needs. Vikas Goyal helped me not only to design my home, he made the whole process smooth and easy for me as a first home builder. He not only made sure that whatever I wanted was part of the plan, but also helped me suggest best possible layout to suit my needs. There was no extra cost for custom design for my house. I am very happy and satisfied with the service, and will recommend Vikas to anyone looking to build a house.
Trust Comes True
I’m going to…remember that not only will it take some time, but it will also require hard work. We live in a society that likes to have things instantly for building Homes, or the satisfaction meets at its level, So if you're lacking those things right now, check out these best hard work person I met "VIKAS GOYAL"
So after starting a family me and my partner decided we would build our first home.
We made an appointment and was promised the world which seemed to be nice consultants and to have our house built within 7-9 months so we decided to go ahead and got pre approval from there broker.
After sending them a deposit over 10k and going ahead with the contract there broker lead us on constantly for five months asking for the same information and promising dates we never heard back from the builder or broker also being threatened by the consultant at one...
Excellent service for my dream home....
I want to thanks the whole First home buyers direct team for building our dream house. The whole team are very professional, approachable and quick to respond. Everything was done in a timely manner. They arranged high quality product.
We had a few issues with management but these are relatively minor and addressed quickly. The build time was very quick.
The construction journey went well and keys delivered earlier than expected. It happened only because of my site supervisor Mark. I really appreciate and thanks to mark for smooth and fast pro...
First Home Buyer
I am a First Home Buyer and I am just about to start the build of my place, this all being very new to me can be a bit confusing and overwhelming if you are like myself and have never had to go through this like myself, that being said from a friend I was referred to someone at First Home Buyers Direct and I am very glad that I that conversation with my mate.
I went in only wanting to ask a few questions and being very excited about the concept and after sitting down with them and talking about what is going and what is available and also know...ing that after the meeting they had my very best interests at heart I was very comfortable in knowing that I am being looked after and guided by the right people. Through my journey so far I have had many questions for them and they have been to answer each and everyone of them and have had the answers I needed, also they have made the time for me when I needed it and I have not had to work around their time which does make you feel good about the whole process and am looking forward to the rest of the journey ahead, I highly recommend the team down at First Home Buyers Direct. Scanlon Sheehan
Questions & Answers
Are you suitable company for pensioners to go through?
I put a deposit down of $2500 thats all i was told i needed, the mortgage brooker i was given was rushy with all my paper work. He put my application through and it was declined. He then come to me told me i needed to do a list of things that seemed far from what i was told in the begining. I told him to leave as i needed to think things through.. I asked if i could have my deposit back and thats when i was told i wasnt getting anything back. Am i able to get my deposit back?
Do you build on rear strata lots?
Yes we do :-)
Get an answer from our members and First Home Buyers Direct representatives
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