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2Firstyle Homes

Firstyle Homes

 Verifiedfirstyle.com.au
2Firstyle Homes
4.8

562 reviews

Positive vs Negative
93%7%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
  •  · 
  • Post-Construction
Customer Service
4.9
Site Admin ?
4.8
Timeliness
4.6
Structural Integrity
4.8
Plumbing & Waterproofing
4.7
Electrical & Lighting
4.7
Flooring
4.7
Transparency ?
4.7
Excellent customer service
Transparent with costing
Timely with construction
562 reviews
Patrick Nguyen
Patrick Nguyen
  Verified

Firstyle homes have created an amazing experience as a first time home buyer. They provide credible feedback for any selections you wish to have for your home and are quick and reliable when it comes to customer service. I have not had not one bad interaction with firstyle homes and their many years of experience shows in the effort they put into their craft. Show details ·  1

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sanders muleya
sanders muleyaNSW2 posts
  Verified

Me and my wife engaged Ken Ford to advise us on the design and building tender for our house and granny flat build. Most builders were not interested or committed to our idea and plans. Ken was very accommodative and very professional and had expert knowlegde around what could be achieved and built on our site. He was very communicative and patient with us all the way to the final tender and planning stage. Show details ·  1

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Andrew
AndrewNSW
  Verified

Hi all, I would like to write this review and express my gratitude to all involved in building my house, Jimmy supervisor at start and Jeremy from about middle of the job till completion, everyone at headoffice was really helpful knowledgeable and… Read more ·  1

kind, thanks to Elizabeth, I’m have built with Firstylehomes for the second time, have to say that they did great job quality wise and price were reasonable, I would really much recommend this company as they are great quality people to deal with !!! Will recommend them to anyone who is building the house and would definitely go with them again if I ever build again. Big thank you from our family

 Follow-up  · So everything you see, driveway, appliances, aircon was included however I have done fence and landscaping which was agreed to, this company is very transparent and great value I did not pay anything extra except for electrical which were down lights as I want more of them, everything else were included with no extra charge, fast and as I said value is great!!!

Reviews with attachments

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Myriam
Myriam2 posts
  Verified

I would like to sincerely express my deepest appreciation for the outstanding work that firstyle homes have done in building my new home . The entire process was smooth and well organised and I was impressed by the dedication and hard work for everyone involved . The final result was absolutely beautiful and I truly feel proud to call this place… Read more ·  1

my home . And a big thanks to my supervisor Raj and Kobie they were absolutely amazing . I will gladly recommend your company to family or friends who are considering building new homes . Thank you once again .

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Marziya
MarziyaNSW2 posts
  Verified

We are extremely happy with our new home and the wonderful service provided by Firstyle Home. From start to finish, the whole experience has been smooth and stress-free. A special thanks to Kobie, who gave us the best customer service — always helpful, responsive, and professional. Also, a big thanks to Jarrod, the maintenance guy, for his… Read more ·  1

patience and attention to detail. Both went above and beyond to make sure everything was perfect. You guys are AMAZING! We couldn’t be happier with the build and the service. I would choose Firstyle again and again. Highly recommend Firstyle Home!

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Jayymes
Jayymes
  Verified

Overall pleasant experience with the Firstyle team from start to finish. The build wasn't perfect but it's the positive experience at working with us to rectify issues as they come up that matters. Very satisfied with the completed build. Our maintenance officer Kobie has been very pleasant and very responsive with all our interactions. The team… Read more

in general have been very pleasant from Craig in sales, to Erin/Cassandra in customer service, Nathan the supervisor, and Rob from Customer care. The entire build has been transparant with frequent progress updates with photos, build price was fixed with no unexpected costs. They were also transparant if there were any deviations due to requirements or things that had to be changed. Thanks again!

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mark b.
mark b.NSW
  Verified

Expertly Done – * The building of our house was done in professional manner * At all stages of the build, Firstyle Homes contacted us and welcomed our inspections and answered any questions we had at the time * The building supervisor was courteous and very professional and freindly in his manner at all times * Overall we are more than pleased with the end result and are proud to tell everyone our house was built by Firstyle Homes Show details ·  1

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Lauren
LaurenNSW
  Verified

Love the build of our new house – Very happy with the service we received from Firstyle homes, from buying the property, selecting colours and fixtures, the building process to final details. When issues arose, Firstyle were quick to resolve it and give other options. All staff we worked with including the Colour Consultant, Construction and Maintenance Officer and Construction… Read more ·  1

Supervisor provided excellent customer service, were reliable, friendly, honest and understanding. We are very happy with the quality of the build and the time frame our house was completed.

In-depth reviews

bridget m.
bridget m.NSW
  Verified

Firstyle homes did an excellent job in Building our Montabello 33.3 Distinct house. It exceeded our expectations. Before key handover we hired an external inspector who was happy to share with us that firstyle has done their job perfectly and there was little to none defaults identified, this made me and my partner super excited and have 110%… Read more ·  1

confidence with the builder. I would like to thank our first point of conduct Mr Ken Ford who was very patient with us and took us through the whole process with wisdom and diligent, we couldn't find a better consultant than Mr Ken Ford we really appreciate him. Our building which commenced in October 2024 and completed October 2025 was supervised by a generous and knowledgeable James Gordon who produced the best built in our street. Everyone who passes our house acknowledges its beauty and is impressed by the colour combination. Thank you James Gordon for pulling through in the accurate timelines. I would recommend firstyle over and over again and we coming back for another built in investment property. Much appreciation to the office staff Adrianna and Cassandra you made everything happen we appreciate you all.

You exceeded our expectation.

Raviwant
RaviwantNSW
  Verified

I couldn’t be more thrilled with the incredible work Steve Gregory did in bringing my dream home to life. From the very beginning to the final finishing touches, Steve demonstrated exceptional professionalism, passion, and dedication. His commitment to excellence is evident in every detail of the house. What truly sets Steve apart is his… Read more ·  1

unwavering work ethic and integrity. He completed the entire project on time, which in today’s world is rare and deserves recognition. The quality of craftsmanship is nothing short of fabulous — every corner of the house reflects his keen eye for detail and deep pride in his work. Steve treated this project not just as a job, but as a personal mission — and that shows. His passion and care were visible every step of the way. He went above and beyond to ensure everything was perfect, and the results speak for themselves. If you're looking for someone who delivers more than just promises — someone who will bring your vision to life with heart, skill, and complete dedication — Steve Gregory is your man. I have no doubt that his business will continue to grow and reach new heights, and I highly recommend him to anyone seeking excellence in construction. Thank you, Steve, for building not just a house, but a place I’m proud to call home!

Edmondson Park
Edmondson ParkNSW
  Verified
Customer Service
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting

Bought their house and land package and has been staying in the house for 1 years. I have experienced lots of issue regarding very poor workmanship, poor design and bad management. During construction phrase, the house supervisor has been leave and change 4 times, leaving the house delay in delivering. Of course, their contract has covered… Read more

themselves very well and blame the weather issue. After living 1 years in the house, I have experienced lots a few sewage drainage issues in the yard. The yard get flooded and due to the drainage location is too far unable to drain, builder is not responsible for this and blame it was the soil clay type causing the yard feel flooded. But the yard was flooded very bad and never seems to fix. I also experience lots of issue that some of the stuff has not been completed after hand over to us like the the wall paint was half finish, basin pipe didn’t seal properly, drainage blockage after 5days move in the house. All the issue took awhile to resolve and you need to keep chasing. When they come, they didn’t fix all the issue you have, they had to wait for other contractors to fix some of the issue and left undone and never seems them back.

I don’t recommmend this Firstyle Home, it was an awful experience and very troublesome. They don’t care about quality and expect you will have issue after build and need to keep chasing for months.

Recent reviews

Joey
Joey
  Verified

Excellent Service from Ali Amir – Highly Recommend! We recently purchased a dual occupancy house & land package in Austral, and I cannot speak highly enough of the service we received from our sales consultant, Ali Amir. From the very beginning, Ali was professional, knowledgeable, and incredibly patient, guiding us through every step of the… Read more ·  1

process.

He took the time to understand exactly what we were looking for and went above and beyond to find a package that matched our goals and budget. Ali’s communication was prompt and clear, and he always made sure we felt informed and confident in our decisions.

His genuine care and expertise made what could have been a stressful experience feel smooth and straightforward. If you're looking for someone you can trust in the property space, especially for dual occupancy investments in Austral, I’d highly recommend reaching out to Ali Amir!

Ray
RayNSW
  Verified

Firstyle Home has definately lived up to my expectation in building our dream home! If you think building a home can be a stressful process, Firstyle definately made it seemless all the way, from our initial sit-down with their sales executive Scott, thought the appointments with colours and materials all through the end. Our build supervisor Luke… Read more ·  1

was easy to work and to reach out to, happy to answer any of our questions. Luke delivered our home in a timely manner. Kobie communicated all logistics easily and was quick to response during and after the build. Robert and the rest of the maintenance crew kept our home up to standards after handover, touching up on minor faults. Thank you Firstyle for your services, definately a reliable builder that provides quality and peace of mind. Thank you!

Project Home Builders

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barak23
barak23NSW
  Verified

I’m very happy with all the work that has been done, everything I was promised was delivered as agreed, Raj the site supervisor was extremely helpful even when he didn’t know the answer he made sure to find it for me and delivered everything on time Show details ·  1

omer khan
omer khan
  Verified

kobie Midson and Luke Newman ( site supervsr ) did a great job throughout very professional and helpful. very good experience with Firstyle home for our first home. highly recomended thank you Show details ·  1

Vinh Nguyen
Vinh NguyenNSW2 posts
  Verified

I have a house for more than two years, from the beginning to the end working with first style such an easy process. Thank first style for not only building my good house but also maintaining after hand over Show details ·  1

KerO
KerO
  Verified

We had an overall positive experience with Firstyle. Our site supervisor James was great to work with - very approachable and responsive. He acted on any concerns or requests we had quickly and provided regular updates. Firstyle offered us a range of good selections and value for money compared to other builders. There were some avoidable delays,… Read more ·  1

especially leading up to construction but Darko was very helpful. Overall, they built us a beautiful home!

Tony Babarovski
Tony Babarovski
  Verified

I can't thank Ken Ford enough! He made the process so easy for me, answering my questions before I even asked them. His thorough knowledge, expertise and willingness to help in every step of the process are beyond anything I have ever experienced before! Ken takes the fear factor out of getting into something as significant as building a house and… Read more ·  1

guides you through every little step. If I would ever have an opportunity to purchase another house Ken would be the only building consultant I would deal with.

Rachel McAulay
Rachel McAulay
  Verified

As young first-time home builders, the process of creating our dream home initially felt overwhelming. With so much we didn’t know, it all seemed complex and intimidating at first. But the pre-construction team at Firstyle Homes quickly put us at ease, turning what could have been a stressful experience into something exciting and enjoyable. From… Read more ·  1

our very first meeting, it was clear we were in great hands. The team welcomed us warmly and showed professionalism, patience, and genuine care throughout. They explained each stage thoroughly, walked us through every option, and answered all our questions with clarity and kindness. Their knowledge and attention to detail gave us confidence and made decision-making feel easy.

We especially appreciated their honesty and transparency—offering advice on what would suit our style and providing quotes with and without upgrades so we could stay within budget. It always felt like they had our best interests at heart, not just making a sale.

What stood out most was how genuinely excited they were for us. Their passion and support made this milestone even more meaningful. We always felt heard, supported, and respected.

We’re now so excited to see our home come to life, and we can’t thank the Firstyle Homes team enough

Sean
SeanNSW
  Verified
Customer Service
Site Admin
Timeliness
Transparency

As a first time builder, I was a little worried and overwhelmed by the process. Our sales consultant Ken was very helpful and attentive to all our questions and concerns regarding the process to pre construction. We were given a well thorough consultation regarding the entire building process and Ken was a wealth of knowledge when giving advice on… Read more ·  1

what to think about when making our selections. A big thanks to all the team at firstyle homes for their help so far.

Stephanie
Stephanie2 posts
  Verified

We had a post construction issue resolved by Rob from the maintenance team. He was so efficient, thorough and complete with his service. Glad to have had him come out. Show details ·  1

Sandy D
Sandy DNSW
  Verified

We want to extend a heartfelt thank you to the incredible Construction Team at Firstyle Homes for guiding us through every step of building our first family home. From start to finish, the team was nothing short of exceptional. While we experienced a few minor delays and issues, the management and construction team always found effective solutions… Read more ·  1

to keep us on track and ensure a timely handover.

A special thank you goes to our wonderful Construction Supervisor, Luke. His kindness, dedication, and hands-on approach made a world of difference. Luke was consistently responsive and willing to meet us on-site whenever needed, managing all contractors with great attention and care. We’d also like to acknowledge the Construction Manager Ben, whose support and proactive communication helped resolve any concerns that came up from a higher end. He was always focused on achieving the best outcomes and ensuring our satisfaction throughout the process.

Our deepest thanks go to our amazing Construction Customer Service Officer, Kobie. Her kindness, patience, and outstanding service truly stood out. She consistently went above and beyond to meet our needs promptly, and constantly reassured follow-ups which she never failed to do so. Kobie’s attention to detail and behind-the-scenes efforts is second to none and never went unnoticed. We are truly appreciative of all her work and we feel incredibly fortunate to have had her on our journey.

Lastly, we're extremely grateful to our Maintenance Team, Jarrod and Rob, who recently completed the finishing touches over the weekend. They were thorough, efficient, and incredibly accommodating. A special shoutout to Rob for his generosity and dedication—working overtime to ensure everything was completed to the highest standard.

Thank you all for making this experience so memorable and positive. We appreciate that even post-handover, the team continues to assist us due to their incredible customer service skills.

We couldn't be happier with our new home! Highly recommended!

Kind Regards, Sandy & Andrew

Project Home Builders

Find out how Firstyle Homes compares to other Project Home Builders

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Shanil Chandra
Shanil Chandra
  Verified

We are doing our first house and land package with Firstyle Homes. So far everything is going perfectly fine. The main reason we chose Firstyle Homes was because of Ali. He is a fantastic guy and very knowledgeable. He helped us do the customisations we wanted and has been constantly guiding us throughout the way. We look forward to receiving our… Read more ·  1

dream home soon. Thanks a lot to the entire team at Firstyle Homes. We will definitely do our second home with them also!

Sam E.
Sam E.NSW
  Verified

I have dealt with Cassandra Loproto and Erin Carrick. They have been very helpful through the process in pre-construction with assisting me with different variations and process. Erin was amazing to assist with the lender and their requests. Show details ·  1

Anjly Khanna
Anjly Khanna
  Verified

I really appreciate Ali Amir, Erin Carrick and Cassandra Loproto's assistance and the way all of them have been helping us throughout our Preconstruction phase. All of them were very helpful, prompt and professional. Thanks a lot, Firstyle team. Show details ·  1

Tahir
Tahir
  Fair Incentive Verified

Amazing experience special thanks to Ash who built my home like his and love the fact I was in the loop for every thing specally step by step construction good work. Show details ·  1

Liya
Liya
  Verified

Very excellent service, very good customer service as well the building supervisor.the building quality is really excellent. If you consider to built a house or purchase a house and land package please choose them ~ Show details ·  1

Jayke C.
Jayke C.
  Verified

We had a great experience dealing with Ken at Firstyle Homes. As first-time home builders, we were a bit unsure of the process, but Ken made everything feel a lot more manageable and less overwhelming. He was friendly, patient, and genuinely helpful every step of the way. He even took the time to take us out to see one of the homes in person,… Read more ·  1

which really helped us visualize what we wanted. You can tell he cares about what he does and wants people to feel comfortable and confident in their decisions.

We were really impressed with how easy he made everything and how much support he offered from the beginning. Definitely a great first impression of Firstyle Homes, and a big part of that was thanks to Ken.

kuldip b.
kuldip b.NSW
  Verified

I had a great experience with Firstyle Homes, thanks to the exceptional team led by Ashish Patel and Komal Chand. Ashish Patel, the Site Supervisor, showed outstanding professionalism, ensuring the construction process ran smoothly and efficiently. His attention to detail and dedication were truly commendable. Komal Chand, the Customer Service… Read more ·  1

Officer, was incredibly supportive and responsive, always keeping me updated and addressing my queries promptly. Their combined efforts made the entire journey stress-free and enjoyable.

Zaid Khan
Zaid KhanNSW2 posts
  Verified
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency

Overall experience with Firstyle has been very good. 1. Documentation could be improved as there were a number of items included in the contract which was not my understanding of the agreement and executed - later to realize that it was an error which couldn't be changed. Suggestion is for all customers to review the seslections again. Firstyle… Read more ·  1

should probably add an image of the selection rather than just the name of the product in the contract docs. 2. Selection process overall was fairly easy and the pre-construction was well managed by the consultants. 3. Number of inclusions as part of the contract value was fairly low - such as number of LED downlights etc. 4. Build quality was very good. 5. Special commendation to the supervisor Raj Pasupathy for the excellent customer relations and in providing updates. 6. Final cost was fairly higher than contract value due to number of variations - important for customer to understand the number of inclusions as part of the lump sum. 7. Works completed before expected PC date.

Phillip Q.
Phillip Q.
  Verified

Jodie made our first home-building experience enjoyable and stress-free. She was efficient, friendly, and quick to respond to enquiries. Her attention to detail and deep knowledge of floorplan design were impressive. Jodie was informative and guided us through every step with care and expertise. Highly recommend if you're planning to visit Firstyle in Cobbitty! - Cindy & Phillip Show details ·  1

Dina K.
Dina K.NSW2 posts
  Verified

Best building supervisor and building company! – From the sale to construction and even after handover, Firstyle has made building our first home incredibly easy and stress free! Thank you to everyone who was involved. My biggest thank you is to Adam M, the building supervisor who has gone above and beyond throughout our construction period and is still helping where he can after handover. He is… Read more ·  2

very knowledgeable, he gets the job done with no hassle and I can see he has a great passion for what he does and for his customers. Firstyle is very lucky to have him! Thanks Adam for everything! When we tell our friends and family examples of our experience or how simple issues were to fix or change they get surprised at how there is still a building company with no headaches. We were told it will take roughly 6 months to build the home and that is exactly what happened. There were no delays. The selections were very reasonable for even the standard choice. I'm grateful for choosing Firstyle as our builder and we always say we would use them again for our next home.

Natalie D.
Natalie D.2 posts
  Verified

Land and home package – First style built our home for 14months. It took a little longer but it was expected. Dealing with them initially was difficult because there was not much response. However as the house close to finished Ash was more responsive and had fixed everything that was faulty or needed to be fixed and Komal was very good with any administrative issues . For that I am very pleased with Firstyle Homes and the end result the house was absolutely beautiful. Show details ·  1

Daniel o.
Daniel o.
  Verified

An absolute pleasure – Dealing with both Erin and Cassandra was a very pleasant experience and an absolute pleasure They were extremely helpful and very fast with their responses to all my emails and questions If I was to do another build I would love to work with them again Show details ·  1

FIFI
FIFINSW
  Verified

Firstyle Homes at Box Hill display office did a great job!!! – Firstyle Homes at Box Hill display office did a great job!! They are a very professional team, No matter what problem we raise, they will solve it in time and will adjust the design in time according to our requirements until we are satisfied. We are lucky to get Scott Muncaster to be our building & design cosultant, our English is not well, but… Read more ·  1

he always patiently and give us timely answers. Thanks so much Scott & Connie at Firstyle Homes at Box Hill display office that you did for all good work, we appreciate it!

Best Service Ever - sincerely thank Erin Carrick and Casandra Loproto for their outstanding service — always polite, responsive, and efficient. Erin was amazing to assist with the leader and their requests, their prompt replies ensured our project moved forward smoothly.

We would also like to extend our sincere appreciation to their leadership and design teams. Their remarkable problem-solving skills and strong capabilities have left a deep impression on us. No matter the difficulties or challenges we encountered, they were always able to respond swiftly and provide effective solutions, which gave us great peace of mind.

We highly recommend Fowler Homes.

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