2Firstyle Homes

Firstyle Homes

 Verifiedfirstyle.com.au
4.7

504 reviews · Statistics

PositivevsNegative
92% · 46331 · 6%
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Build Stage
  • Pre-Construction (175)
  • Mid-Construction (44)
  • Post-Construction (217)
Customer Service
4.9 (384)
Site Admin
4.8 (275)
Timeliness
4.6 (305)
Structural Integrity
4.8 (209)
Plumbing & Waterproofing
4.7 (190)
Electrical & Lighting
4.8 (193)
Flooring
4.7 (184)
Transparency
4.8 (323)
Excellent customer service
Transparent with costing
Timely with construction
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Reviews

504 reviews
Reggie
Reggie
  Verified

7 Buduwangung Street, Austral

Professionally managed and handover of my house by Ashish Patel, despite several changes of site managers during construction period.. Minor issues were rectified and sorted. Unnecessary delays by the product suppliers which was quite obvious however was not communicated clearly with us. Few obstacles faced at the end was good outcome Show details
Customer Service
Site Admin
Timeliness
Transparency
Jaklin
Jaklin
  Verified
Michael R
Michael RNSWSydney, NSW
  Verified

Great Experience through Pre-Construction stages with Firstyle

The Pre-construction team at Firstyle Homes have been amazing. Very transparent, very timely with communication and made the daunting process of our first-time build a very pleasant and fun experience so far! Excited for the next stages of the building phase - with all the confidence that our home is in the best hands with Firstyle Homes. Show details ·  1
Breearne P
Breearne PNSWSydney, NSW
  Verified

Firstyle Homes amazing customer service!

A massive thank you to Ken from Firstyle Homes for your outstanding customer service and support during the process of the pre-construction side of our building journey. As it’s our first time building you have made this process run smoothly and we have enjoyed coming in to see you for all of our appointments.
Ken has been very helpful, friendly and informative - who was always on top of things and going out of his way to assist us with any questions we had.
Thank you again Ken for everything and I would definitely recommend anyone wanting to build a home to come and see Ken at Firstyle Homes. Show details ·  1
Carly h
Carly hNSWSydney Surrounds, NSW2 posts
  Verified

An awesome team!

Can’t speak highly enough of Erin and Lauren (and co). Their expertise in colour selection was fantastic and their help invaluable. An overwhelming process was made fun with their help. Can’t wait to see it all come together! Show details ·  1
Taylor S.
Taylor S.
  Verified

Exceptional Work

This has been our first experience building a brand new home. For the 6 month repairs we were lucky enough to have Peters assistance. Peter went above and beyond for us, ensuring that all repairs were completed with a high level of quality and a real eye for detail. Peter not only completed the work, but explained how to complete small repairs ourselves in the future.
He was highly personable and made the completion of building our home a comfortable and easy process. His care for his profession and clients was clear and we cannot recommend him highly enough. Show details ·  1
Bikram
Bikram
  Verified

"Firstyle Homes: A Remarkable Journey in Homebuilding Excellence"

Our first home building journey with Firstyle Homes has been delightful. From Jodie and Lauren, who exhibited great patience in addressing our numerous inquiries and curiosity, to the excellent site supervision provided by Robert and Ashish, the experience was commendable. Kobie and Betty were consistently prompt in their responses, and the entire team, including the accounts department, demonstrated a high level of professionalism. Despite the process facing some delays due to unforeseen circumstances related to COVID-19, the overall progression was smooth, and we are exceedingly pleased with the final outcome delivered by Firstyle Homes. We wholeheartedly recommend Firstyle Homes to others based on our positive experience. Show details ·  1
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Demi S
Demi S
  Verified

Couldn't recommend the team enough!

Being first home buyers, this was our first time building/purchasing. From the get go, Ken promised to guide and deliever for us and that is exactly what he did. We are extremely grateful for Ken and Elena's professionalism and support through this process. Despite external and interal factors complicating our pre-construction phase, their teamwork did not fail in delivering for us in a timely manner, in conjunction with head office. They were extremely patient with all our quesitons and concerns and really took their time with us diving into details. We really appreciate all the dedication this team invested into us. Show details ·  1
Customer Service
Timeliness
Transparency
Cheryl V.
Cheryl V.
  Verified

Firstyle Homes the best choice

Yaaaay hurray!!!! I love our new home couldn’t ask for better one Luke and Kobie You guys are the best team your hard work pays off ☺️Thank you so much for making our dream home come true And to all team members and Ms Jodie as well from that first day You never failed US Cheers mates again Thank you♥️ Show details ·  1
Jay
JayNSWSydney, NSW
  Verified

Best post construction team!

Peter came to our house to fix our eaves. We noted a gap between a few of our eaves and the framing of the windows. He, again, went above and beyond to have our needs met. He provided very professional work and would recommend him to anyone requiring post construction work done. We are truly grateful! Thanks again Pete! Show details ·  1
Firstyle
FirstyleNSWSydney, NSW
  Verified

Outstanding Service from the Sales and Pre-Construction Team

Building our first family home with Firstyle Homes has been and amazing experience thus far.
From the beginning Scott and Reza were amazing and they accommodated for any enquires we had. They really made the process seamless and enjoyable. When we moved to Pre-Construction Erin and Lauren were fantastic. From the beginning, their commitment to providing exceptional customer service, combined with their unmatched patience and expertise in the field, made the entire experience a truly positive one. Building a home can be stressful at times, but the exceptional service we have received it has definitely made it a memorable one for us. Show details ·  1
Site Admin
Timeliness
Ros
Ros2 posts
  Verified
Ann
AnnNSWSydney, NSW
  Verified

The Best Possible Experience

I have a home & land package with Firstyle.
The land is just passed to construction stage.
During the pre-construction stage and internal color selection, Erin Carrick and Lauren Borg from Firstyle were helping us to make sure we are on track for construction stage.
They were so nice and supportive, and they always provided response to our questions so quickly.
The pre-construction stage was a great experience, and the main reason was because of these champions from Firstyle. Show details ·  1
Julie Isaac
Julie IsaacNSWSydney, NSW
  Verified

Excellent Experience

I highly recommend Ken & Elena. Their customer service was second to none. Ken has a wealth of build experience & guided us throughout the process with patience, answering all our questions & making some great suggestions for the build. We were immensely pleased with the process & we are so grateful. Show details ·  1
Sengly
SenglyNSWSydney, NSW
  Verified

5 Stars sales and consultant

A big thank you to Ken and Elena from the design and consultant team for the hard works in helping me to plan for my home. Their expertise and advice gave me confidence to move forward with Firstyle. They were very patient and took their time to address my questions or concerns. They helped me in every possible way in taking care of all my requests. Ken was transparent and educate me throughout the whole process. His knowledges and compassionate as he's making sure each step of the way seamless. So far the initial process of the building is very smooth. Once again thank you very much and I'm looking forward to have the same positive experience in the building journey ahead. Show details ·  1

Questions & Answers

Ladida
Ladida

Dear CEO,
I purchased a house-land package with Firstyle Homes and the land settlement was completed in early March 2023. However, one business day afternoon prior to land settlement, Firstyle emailed me to sign Final Variation Form with several months tender extension fee. In fact, the tender expiry date on building contract is clearly indicated to be early of April. The whole contract particularly Tender Acceptance & Quotation Disclosure was signed completely by Firstyle and ourselves. From all the evidences and documents, it proves that Firstyle signed the build contract knowingly and voluntarily. As we know, the signature on the written signed contract is irrefragable evidence of Firstyle assent to the whole agreement. Unfortunately, Firstyle neglect the contract content and insist on imposing so-called tender extension fee on me. Despite the above, in order to resolve the issue since March, I will by way of a goodwill contribution to pay the amount equally as mentioned in the form this time. And the fee I pay is based on consideration of the increased material and labour costs. I will not pay further increase in price. I would like to know if the terms I raise are acceptable. Your prompt response is highly appreciated in advance.

Firstyle Homes
Firstyle Homes   DM   

Management will be in contact with you , today ! CEO

Karti S.
Karti S.

Hi
Just wondering do we get bonus for landscape after we be done built with firstyle?how to claim?

Firstyle Homes
Firstyle Homes   DM   

Hi Karti, Apologies for the delayed response. Could we please ask that you email us with your contact details to enable our team to understand more about your specific job. Please email marketing1@firstyle.com.au.

koffeetime
koffeetime

Admin period with Firstyle Homes?

Hi all, wondering how long is the admin period with Firstyle Homes. We paid the $1000 deposit for the soil test and survey over the weekend and have been reading through the construction process in general. I can't seem to find the various stages with Firstyle Homes. Can someone please help?

P.S - we are looking to build Grantham 40.2 (custom) in Gables, Box Hill.

Firstyle Homes
Firstyle Homes   DM   
See all Firstyle Homes questions

Details

About Firstyle Homes

Firstyle Homes is a project home builder company that offers the following services:

  • Home designs, including for single storey homes, double storey homes, narrow homes, granny flats, dual living homes, duplex homes, and ranches.
  • House and land packages.
  • Knock down and rebuilds.

The company has been operating for over 25 years, and has a wide range of product choices so that you can tailor your home to your liking at every step of the way.

Points of praise:

  • Most reviewers found that the customer service they experienced with Firstyle Homes was great, saying that representatives were quick to respond to concerns and were very accommodating of their requests.
  • They also said that the company was transparent with costing and provided them with lots of options with building materials and designs.
  • According to reviewers, the construction team does all they can to ensure that building is done in a timely manner, and provides regular progress updates.
CategoryProject Home Builders
Types of Homes AvailableDual Occupancy / Duplex, Granny Flat, One-Storey and Two-Storey
Major Defects Warranty25 years
Sustainable BuildingNo
Knockdown & RebuildYes
Build Areas

Sydney, Central Coast, Illawarra regions

Building Code B.L.113412C
Visit official website

Contact info for Firstyle Homes

  • ABN: 59087773779

Extra Information

Dale Alcock Homes South West
Hotondo Homes
Celebration Homes
Brighton Homes
Homebuyers Centre Western Australia

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