We attended the Hobart store looking to purchase a new lounge for our new home. We were warmly greated by Benn the customer service representative, he was very friendly and went out of his way to provide measurements and a tape measure to ensure we were choosing the correct size couch for our space, he delivered the highest customer service… Read more · 1
experience I have ever experienced in a Freedom store in Hobart. We will definitely be going back when our new home is built. His attention to detail, friendly warm personality and attentiveness made all the difference. Well done Benn your a champion. Karina & Sarah
The assistants are courteous and knowledgeable and truly eager to assist you! On many occasions I have gone in for a browse and left the store with purchases that could have been made in the future. The staff are tremendous! Show details · 1
The staff in store, especially Benn were very helpful, Extremely polite and professional. The staff at the warehouse where I collected my piece of furniture were amazing! They really helped me to get the piece into my car so I didn’t need to come back! Show details · 1
Reviews with attachments
I went to Freedom in search of something to decorate my front entrance. I found some faux blossom stems. They are just like the real thing, except they never wilt, and look absolutely beautiful day in and day out. Love them! Show details · 1
Freedom Hobart in-house decorator – It’s been a complete joy to work with Elenora the in-house decorator at Hobart Freedom. She has taken my ideas and worked in partnership with me to take them beyond what I envisaged. Contrary to my fears she has been happy to work around existing furniture pieces and be guided by my desired outcomes. I’ve just started my third project with her and can’t wait to see the finished look! Show details · 1
Disgusting service – I purchased a table and chairs from Freedom and went away for a year and came back then I got intouch with them to tell them that the chairs are all broken. There is no support underneath them. If you sit n them your bottom goes through them. I phoned them and sent pictures. They said my warranty had just run out. Typical, the lady was nice in the… Read more
Hobart store and said they were made very bad and replaced the model of the chair and put support on the bottom of the new design. She was helpful and said call them and they might help you. I called them and I was told they would do absolutely nothing in a very rude way. They couldn't care less. Maybe they shouldn't sell cheap faulty chairs in the fist place. The chairs cost me over 300 each I have six. All for the bin. Dinning chairs should last a lot more than 1 or 2 years. So disappointed I won't be shopping there again. So much for keeping the customer happy.
Positive reviews
I bought a corner setup of the Apartment 02 sofa. It has so far exceeded expectations. It's so soft and comfortable. Was delivered in the time they said it would (3 months) but was worth the wait. I got a couple of vouchers with the purchase to get some pillows which made it even better. This is the first non-budget sofa I have ever purchased but it has been worth it. Show details · 1
I was after two sturdy, small outdoor side tables to go with my original purchase of two outdoor lounges for my new home. (I live in a windy area.) The staff were so helpful and we found two perfect sized, great price side tables. I also purchased a full length, arched mirror while I was there! Show details · 1
Five + stars for Hillary the S-Fold specialist!!! Hillary is an asset to the team in Hobart, she really knows her stuff and because she knows the product so well, is super helpful with solving curly issues and recommendations for installers :) Show details · 1
Negative reviews
Poor service lack of emoathy – Delivery issues and upon identifying an issue with either their software or employee competency never apologised or offered compensation. Delivery time is currently 3 weeks overdue & still no eta?
Hi Please if you have any issues with your order please… Read more
Salsie modular sofa – Had my eye on the Salsie modular for ages. Purchased for our new old home and loved it for a couple of days. It started pulling almost immediately ! I have used an electric depiller but it’s a losing battle. I then purchased another set of slip covers in a darker colour thinking they might wear better but no just as bad ! So disappointed! from a distance the Salsie is lovely but up close it’s pilled sad and shabby :-) Show details
Ordered in April, don’t know if will get table by Xmas – Ordered a table in April. It’s November and they still can’t give me a date for when it will arrive. The Hobart shop never gets back to me with information, even when they say they will. Their central help email won’t give me information either. They’ve said repeatedly that they haven’t been able to book freight to tas, even though capacity came… Read more
back months ago. My money has been tied up in this product for half a year. They’ve been earning interest in it without giving me my goods, or ever telling me that the order would be this late, so I haven’t been able to cut my losses and go to a competent company. They are shambolic, unreliable and unaccountable. Definitely not worth trusting with money, really worried what will happen if the goods don’t get here or are damaged.
Hi Gregor, I understand the delay with your order… Read more (+2 replies)
Find out how Freedom TAS, Hobart compares to other Furniture Shops
Know better, choose better.
Recent reviews
I love visiting Freedom and selecting furniture and furnishings for my property styling business. The service is great, delivery is on time and the products are good quality. Show details · 1
Love the couch, we are so pleased with our purchase Show details · 1
Staff were absolutely amazing as always. They are knowledgeable, even when you go to different areas, you can literally have a staff member go through every area of the store, and they can provide you with information. Show details · 1
beautiful store, so many great products on display and wonderful staff who are happy to have a chat and help you find what you're after. highly recommend the Hobart store. Show details · 1
Easy to find what I was looking for, have made a lot of purchases through store, I had brought one of the shelving stands easy to put together, the store has a lovely layout the only issue for me is the stairs and carrying the products up them , very limited parking , but in saying that I’m very satisfied with everything I have brought also lovely staff Show details · 1
I purchase the mineral sheer s fold curtains for the bedrooms and love them! They are relatively easy to install and just look amazing! Have really lifted the space! Show details · 1
The team at Freedom Hobart have been such a help with many purchases. I've gone to a number of other stores, but keep coming back to Freedom with their great products, customer service and decent sales. I'm looking forward to recieving my new lounges and dining setting soon. Show reply
Went in to freedom to look at couches and walked out with a outdoor setting instead. it looks absolutely fantastic and was not expensive. Show details · 1
I was given excellent customer service and the layout in the store was beautiful. They processed my sale quickly and explained about timeframe for delivery. Love Freedom store in Hobart. Show details · 1
Find out how Freedom TAS, Hobart compares to other Furniture Shops
Know better, choose better.
Great service and range. Aashna was very helpful. Highly recommended Show details · 1
Great – The salesperson’s attitude, patience and knowledge of the goods was great Show reply
Hilary is a star! – Hilary the Hobart store interior designer has been helping us to design and select furniture remotely for our whole house and has been an absolute star. Hilary even took a trip out to the house to make sure everything would fit and be perfect for the space, giving us loads of additional tips and tricks and making the whole process fun and an… Read more · 1
absolute breeze! We cannot thank her enough. We love all the styles that she's chosen and can't wait to see them all set in our house! Thanks so much for everything Hilary!
Gorgeous Gina :) – Last weekend we went into Hobart Store and was helped immensely by the gorgeous Gina! She went above and beyond to help with options for several rooms we are looking at refurbishing. She was patient yet knowledgeable. Show details · 1
Awesome team – Great knowledge from Susie! Susie gave some awesome suggestions for complex projects. The whole team in Hobart were very welcoming and happy to go the extra mile. Show details · 1
Fantastic service by susie (susan) and second day with manager – My mum was overwhelmed (85) and susie gave us time ideas and patience Would not have bought if it wasnt for the sales and service Show reply
Couldn't be more helpful – Esta remembered my name, and couldn't do enough for me Show details · 1
Beautiful new shop – I love the new look Freedom store in Hobart. Friendly and helpful staff and lovely displays Show reply
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Rachel, Apologies for the inconvenience and… Read more (+1 reply)