there customer service is excellent, was served right away as i walked into the shop. They recommended me specific radios to purchase and have me a good understanding of each item. Highly recommend gadget city , they also have online sales.
Red hot customer service
The Ebay store for Gadget City Australia very easy to use. Shipping is FAST. I've purchased many big $$$ items over a number of years and recommended that friends do the same.
Now for the main reason for this review. Their customer service is OUTSTANDING, seriously.
James and Matt went out of their way to ensure a great customer experience. I'm into scanning receivers and their support through after sales service is fabulous. Check out their Uniden UBCD536PT and USDS100 scanners OR any other product you're into. Prices are highly competitive, but great after sales service is what I look for in any seller.
Very professional James quickly resolved a small issue, best customer service I’ve ever had and My order came early
Very satisfied had one small issue but was quickly resolved thanks to James he was very professional and prompt wonderful to work with best customer support I have ever dealt with order also came early
- Verified customer
Do Not Buy Online From This Store
I bought a UNIDEN GUARDIAN APP CAM XLIGHT online, within 7 working days sent them an email stating that it did not work and asked for a refund as per their faulty product warranty promises for refund.
The first thing they asked me to do is contact the Uniden and get a faulty product confirmation. After I got a confirmation email from Uniden and sent that email back to Gadget city, no communication what so ever from their side. I complained about this behaviour to ACCC and they asked me to raise the complaint to consumer protection if there is ...
- Verified customer
Very poor service.
Never received item that was paid for. Instead of simply sending a replacement item, I got the third degree on whether or not my address was correct. I have received hundreds of items bought online sent to the same address. I just don't understand why this retailer was not interested in a fast and satisfactory result. Then, asking the same question twice, indicating he was not reading my emails properly. I will go elsewhere in future.
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