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Gadget City Online store

Gadget City Online store

4.0 from 10 reviews

Reviews

(7)
(0)
(0)
(2)
(1)
  • Product Quality
    4.0 (5)
  • Return Claim MadeYes (4) · No (5)
  • Shipping
    4.7 (3)
  • Warranty Claim MadeYes (1) · No (6)
Ray

RaySouth East Queensland, QLD

Great Follow Up

published

Purchased a UHF Radio which was faulty. I received a call from Matt within 5 minutes of sending an e-mail advising of problems. This matter was thenresolved within 1 week.

Return Claim MadeYes
Warranty Claim MadeNo

customer service

published

there customer service is excellent, was served right away as i walked into the shop. They recommended me specific radios to purchase and have me a good understanding of each item. Highly recommend gadget city , they also have online sales.

Return Claim MadeNo
Warranty Claim MadeNo

Superb customer service in store

published

Came into the store was served immediately, came to buy an UHF , had excellent knowledge with the UHF radios and antennas. I recommended gadget city in villawood and the techs

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
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Jack W.

Jack W.Central Highlands and Goldfields, VIC

Really happy.

published

These guys are the best.
Best price geart service.
I have a very happy customer on Christmas eve. Only order the gear a week ago and they got it Sydney to Melbourne for me.

Return Claim MadeNo
Warranty Claim MadeNo
Mark R.

Mark R.Mid North Coast, NSW

  • 3 reviews

Red hot customer service

published

The Ebay store for Gadget City Australia very easy to use. Shipping is FAST. I've purchased many big $$$ items over a number of years and recommended that friends do the same.
Now for the main reason for this review. Their customer service is OUTSTANDING, seriously.
James and Matt went out of their way to ensure a great customer experience. I'm into scanning receivers and their support through after sales service is fabulous. Check out their Uniden UBCD536PT and USDS100 scanners OR any other product you're into. Prices are highly competitive, but great after sales service is what I look for in any seller.

Product Quality
Shipping
Return Claim MadeNo
David Harmer

David HarmerSouth East Queensland, QLD

Great product

published

Purchased a CTEK charger from Gadget City. It was the cheapest price on a the net with free delivery. Delivered in good time . Very happy with my purchase . Would definitely purchase from Gadget city again.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Jessica M.

Jessica M.

  • 2 reviews

Very professional James quickly resolved a small issue, best customer service I’ve ever had and My order came early

published

Very satisfied had one small issue but was quickly resolved thanks to James he was very professional and prompt wonderful to work with best customer support I have ever dealt with order also came early

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
Phil

PhilPerth, WA

  • 2 reviews
  • Verified customer

Do Not Buy Online From This Store

published
Product Quality
Shipping
Mervyn Lennon

Mervyn LennonSouth East Queensland, QLD

Mobile phone battery

published

Received a Samsung S111 S3 mobile phone battery from you but am having no success in charging it can you give a reason what should I do about it please respond

Return Claim MadeYes
Warranty Claim MadeNo
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  • Verified customer

Very poor service.

published

Never received item that was paid for. Instead of simply sending a replacement item, I got the third degree on whether or not my address was correct. I have received hundreds of items bought online sent to the same address. I just don't understand why this retailer was not interested in a fast and satisfactory result. Then, asking the same question twice, indicating he was not reading my emails properly. I will go elsewhere in future.

Return Claim MadeNo
1 comment
Dauwgster
Dauwgster

I wrote the above review. I have just received the item in question in case anybody has read the review. So, it did take a while (30 days) from Australia to New Zealand but I have received it.

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