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Geek Mobile
4.5 from 141 reviews

Reviews

(113)
(12)
(1)
(2)
(13)
  • Customer Service
    5.0 (29)
  • Job Satisfaction
    5.0 (28)
  • Verified customer

Very pleasantly surprised

published

Daniel was extremely helpful in fixing my computer problem. He had to take the computer with him and brought it back first thing the next morning. I will definitely use Geek Mobile again if I need more help

H.Kershler

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

Geoff Maher

Geoff MaherSouth East Queensland, QLD

  • Verified customer

Geek Mobile Service

published

Geek was very knowledgeable and very helpful, I have no hesitation in using Geek Mobile as my service provider. As I am a senior with limited IT knowledge, I often require assistance and Geek Mobile provides great assistance in this regard.

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

GregMez R.

GregMez R.South East Queensland, QLD

  • Verified customer

Great service. We will be using them again...if needed

published

We received prompt, friendly and professional service from the Geek Mobile people. There was no stress and the computer was fixed in a timely manner without us being put out. Plus the cost was very reasonable.
We recommend their service and we will definitely use them again.

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

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Jennifer

JenniferSouth East Queensland, QLD

  • Verified customer

So glad I called these guys.

published

Stacey is a friggin legend, He makes sense of the problem, fixes it and doesn't rip you off. I can't thank him enough. He is professional and speaks in layman's terms.

Customer Service

Review collected in partnership with Geek Mobile

Robyn

RobynSouth East Queensland, QLD

  • Verified customer

Very happy with outcome

published

Renato great with updating my computer, being an older person and not a great computer expert, he achieved this with no fuss or trouble. Very happy with Geek Mobile and certainly use them again.

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

Ruth Newman

Ruth NewmanGreater Melbourne (Outer), VIC

  • Verified customer

Will only use geek Mobile

published

I have had Sean deal with computer problems on 2 occassions, have found him to be so patient.
Very happy with the service, I wouldnt bother going any where else. Thank you.

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

Mazza

MazzaSydney, NSW

  • 2 reviews
  • Verified customer

This is great!

published

I have used Geekmobile a few times now, all with good results. I like the personal service given by Geekmobile, so many other services try to do things over the phone!

Review collected in partnership with Geek Mobile

  • Verified customer

do not use any one else

published

not a completely up with all this IT .i found these people have the patience to explain and fix what ever problem i had. plus they came when they said they would.

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

  • Verified customer

Great service as always

published

Have used this company for many years and always find them very helpfully and can always solve my issue, always professional and helpful and very polite even with someone who isn't a technical graduate.

Review collected in partnership with Geek Mobile

Phone / Computer Repair Services

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Dooley

DooleySouth West, WA

  • 2 reviews
  • Verified customer

Excellent service

published

Very happy and satisfied with the service i received from Sean he was very friendly and helpful cant thank him enough .Would recommend him any day. Cant thank him enough well done Sean and Geek mobile

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

  • Verified customer

Good Service

published

Came on time as advised and carried out service as required. Got me up and running in quick time saving down time. Quality advice given to enable me to be completely satisfied.

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

Andyoges

AndyogesHunter Region, NSW

  • 2 reviews
  • Verified customer

Remote Feature a Winner

published

It's not the first time i've had Geek Mobile look at my computer. Great convenience with the Remote feature. The problems were resolved quickly and they make sure your computer is running as it should before the session has ended. Reasonable and fair rates for service. Recommend.

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

Kent Coppleman

Kent CopplemanHobart, TAS

  • Verified customer

When things stop running downhill!

published

Excellent people skills, maximum results achieved in minimum time, money well spent. Arrived on time, straight to the job at hand, explaining as we went along. I was unable to send invoices for my business and at the end of the time I was able to send invoices, which in turn brought much needed relief. With a new invoice program and some patient coaching I was back in business literally. Thank you Geek mobile, you helped an old Plumber out of the poo!

Review collected in partnership with Geek Mobile

Peter Garnett

Peter GarnettSouth East Queensland, QLD

  • Verified customer

Great Service!!

published

From the first call from the Geek Mobile contact to the collection and until I received my laptop back was an absolute pleasure. From the initial call to my laptop back was only 3 days. My contact was really informative an helpful.

Customer Service

Review collected in partnership with Geek Mobile

A1 Service

A1 ServicePerth, WA

Seriously Great Service

published
Customer Service
Job Satisfaction
Phone / Computer Repair Services

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p.keene

p.keeneSydney Surrounds, NSW

  • 2 reviews
  • Verified customer

Friendly and knowledgeable.

published

Thank you Hanns for a job well done. Was here time stated Will definitely use again. I am an older customer and at no time was I made to feel inadequate.

Job Satisfaction

Review collected in partnership with Geek Mobile

  • Verified customer

Excellent service. Highly recommended.

published

I highly recommend Geekmobile. Mathew was great and explained things to me during the process of fixing my pc. He really knew his stuff. I wish I had called earlier.

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

Anne Gundry

Anne GundryMid North Coast, NSW

  • Verified customer

Swift response time and great service

published

Absolutely over the moon with the response times from the contact centre and technician. Called mid-Friday afternoon and the technician came the same day and had the job finished before the weekend. Highly recommending Geekmobile to everyone we know.

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

Kim

KimCentral Highlands and Goldfields, VIC

  • 3 reviews
  • Verified customer

Service

published

Moving to a new build experiencing the NBN for the first time setting up was challenging. Peter from Geeks was excellent. He spoke with my provider and set up absolutely every piece of equipment without and hassle. Highly recommended.

Customer Service
Job Satisfaction

Review collected in partnership with Geek Mobile

  • Verified customer

Sean was very helpful

published

It took quite some time of patient remote investigation by Sean to establish that my wife and my gmail cannot be connected into the version of microsoft office I have so Sean set up a new email account with eM Client which works but is not as functional as office as tasks and contacts don't work well. I am not sure if there was anything else Sean could have done but only 4 stars as the solution has left me with some disfunctionality.

Review collected in partnership with Geek Mobile

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Questions & Answers

KEITH

KEITHasked

Would a guru spend one hour a week with a geriatric computer-moron at TOORBUL (20km) from Caboolture Qld ? No major probs - just set up new laptop and printer and and help with ongoing techno-dumbo issues. Cash.

2 answers
Robyn
Robyn

Hi Keith, Yes I am sure they would. I had all my computer updated with no probs very helpful, and I am not exactly a great expert, and a lady of advancing years although I feel young. Good luck

Geek Mobile
Adam J.Geek Mobile

Hi Keith, we should be able to assist you with this. Please call 1800 34 96 97 if you'd like to make a booking or discuss further.

Get an answer from our members and Geek Mobile representatives

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