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Gem Windows and Doors

Gem Windows and Doors

3.7 from 153 reviews · View Statistics

Reviews

  • Product Quality
    4.0 (74)
  • Return Claim MadeYes (4) · No (66)
  • Customer Service
    4.2 (68)
  • Job Satisfaction
    4.1 (55)
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Sally Sill

Sally SillSydney, NSW

Very happy

published

We got this window for our combined laundry/bathroom. Very happy with it. Thank you. Easy process from beginning to end

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Buildcore

BuildcoreSydney, NSW

  • Verified

Great service from Mulgrave

published

We get a VIP service from Amira at Mulgrave. Amira’s product knowledge and focus on the details mean our windows turn up correct and on time. Thank you.

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rongarnsey

rongarnseySydney Surrounds, NSW

  • Verified

Great Value

published

We Purchased a sliding window from Gem Windows and Doors and extremely happy with the product.
Very good quality, very competitive price and the service from Amira at Mulgrave was second to none.
Thank you
Karen Garnsey

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Jodie

JodieSydney, NSW

  • 2 reviews
  • 1 like
  • Verified

Glass door ordered - so easy

published

I ordered a sliding door with Gem, they made it an easy process for someone who knows nothing about building materials. Thanks for all the help.

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Jodie A

Jodie ASydney Surrounds, NSW

  • Verified

Excellent all round

published

I purchased 4 brand new windows and fly screens from Gem, they were nothing but helpful and responded quickly to all my questions. Highly recommend

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Mukim K.

Mukim K.Sydney, NSW

  • Verified

Joanne provides excellent customer service

published

I am pleased to say that Joanne gave an excellent customer service to me. She was quick and precise. She gave all details and asked necessary questions before completing the purchase. Thanks Joanne. I will shop again.

Product Quality
Return Claim MadeNo
Store LocationNsw
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Meena Gauchan

Meena GauchanSydney, NSW

  • Verified

Almira was great and great customer service

published

We went to Mulgrave showroom and ordered the window from Almira .
She was great and her customer service was excellent and has a great product knowledge.

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Review for Amira

published

The development and growth of a company is based on the quality if its staff and given the quality and friendly nature of the service she provided , your company can look forward a good future.
Look after her.
Kind Regards
Ernie Gubler
Principal
Gubler and Associstes

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  • Verified

Fantastic company with great products

published

I would like to sincerely thank Amira and Malgrave. The pearl white colour looks stunning and without Amira's outstanding customer service we wouldn't have been able to find these windows and door so smoothly! Highly recommend Gem Windows and Doors, their products are in good quality, reasonable price and delivered on time.

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Karim

KarimSydney, NSW

  • Verified

Very very happy with Amira

published

At the Musgrave branch I was assisted be Amira, she is very knowledgeable and gave me excellent advice and service was outstanding
Prices are really competitive and the quality seems very good

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Steve A.

Steve A.Canberra 2600, ACT

  • Verified

Tremendous and courteous service

published

I would like to thank Jo at Minto for a terrific experience dealing with GEM. Everything was so easy and nothing was a problem. Order was taken and promptly dispatched for confirmation Delivery was faultless.

Incentivised ReviewNo
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joe

joeHunter Region, NSW

total gong show don't buy gem windows

published
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frank n.

frank n.Sydney, NSW

  • Verified

Professional team

published

Iam happy to write a 5 stars review for Amira at Mulgeave showroom,
Gem Windows and doors is a Very Good company to deal with they are professional and the products are very good quality.

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  • Verified

Awesome Company !! Wouldn't go anywhere else.

published

From my entrance into the Showroom at Mulgrave , Amira was very informative and very helpful in getting my order done correct for my Customer.
She really knows her Products well.
Eric.

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Felicity Jewaskiewitz

Felicity JewaskiewitzIllawarra, NSW

  • Verified

Fantastic

published

I found on Facebook rang Jo she helped me that day and my windows were coming down the south coast by Tuesday this was the Thursday before and they arrived 3.30 on the Tuesday. This helped us out as our builder was ahead of schedule and the door and window would have held up the work but now thanks to Jo he can continue. Big Thank You Jo for your friendly, professional and extremely helpful manner.

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Vanessa

VanessaSydney, NSW

Don’t even consider

published
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Dee Pee

Dee Peecorrimal

  • 3 reviews
  • 2 likes

Great friendly and professional service

published

Jo from the Minto showroom was so helpful and patient with me. Prices good and product in showroom looked quality. Would definitely recommend the company. I am yet to receive any of my windows and screens ordered.

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Oz Cassar

Oz CassarSydney, NSW

Great customer service! Great quality products ! Best value for money in Sydney

published

I Have been a client for Gem for the past 5 years both for personal and business purchases - from bifold doors, stackers and windows! Quality is great, Service is excellent never had an issue!

Oz Cassar

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  • Verified

Great service and product

published

Gem Windows and Doors were used for our subdivision project with over 25 items including aluminium windows, sliding doors and stacker doors. Jo from the Minto office the point of contact and provided great customer service and product knowledge. Whether due to COVID or workload, there were delays in the delivery schedule which Jo helped follow up to resolve.
Overall great customer service, great product and finish, great price, delays in delivery.
We recommend GEM Windows and Doors and will use them again.

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KelH

KelHIllawarra, NSW

  • 2 reviews
  • Verified

Great Quality Product & Great Service

published

Gem Windows and Doors have provided a number of different windows and a custom sliding door as part of our renovation. I have found the quality to be really good and the service from the quotation right through to delivery has been outstanding

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Questions & Answers

John

Johnasked

Do you deliver to bathurst?

1 answer
Elton Gort
Elton Gort

They can’t even work out where u can pick the windows up from let alone tell you if they deliver to Bathurst or not .
Bunch of circus clowns run this company
I’d advise you spend your money somewhere decent with a better sales team and attitude

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