??!
1 photo
Gem Windows and Doors

Gem Windows and Doors

3.6 from 121 reviews · View Statistics

Reviews

  • Product Quality
    3.7 (44)
  • Return Claim MadeYes (4) · No (40)
  • Customer Service
    4.0 (40)
  • Job Satisfaction
    3.8 (37)
Previous
Next
Adam

AdamIllawarra, NSW

Hi Five Jo

published

Very friendly, very helpful, very well informed and gets the job done with honesty, integrity and punctuality. Could I as a builder / customer ask for anymore .....nope Jo delivers the lot. Great work and anyone reading this comment take note, buy your windows from Jo you won't regret it.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
Helen A.

Helen A.Sydney, NSW

  • Verified customer

Perfect Windows and doors

published

I recommend Gem Windows and doors we went to Amira at Mulgrave her custmer service is really good the process was very quick and smoth.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
Sarah

SarahSydney Surrounds, NSW

  • Verified customer

Always very helpful

published

We have spoken with Amira at Mulgrave a couple of times to place orders and she has always been very helpful

Product Quality
Customer Service
Job Satisfaction
Return Claim MadeNo
Store LocationMulgrave
See all answers

The reviewer stated that an incentive was offered for this review

Door & Window Shops

Find out how Gem Windows and Doors compares to other Door & Window Shops

Know better, choose better.

Compare all
Danielle

DanielleSydney, NSW

  • Verified customer

Fantastic customer service

published

Amazing service from the minto showroom, I dealt with jo she is fantastic! Very professional and very knowledgeable with all products. Very helpful also and not pushy which is the kind of service I like. Also the product is amazing quality too! Will definitely be back!

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
Michael M.

Michael M.Sydney, NSW

  • Verified customer

Excellent Service. Great product

published

Gem is very good company they have a high quality products Zamora at Mulgrave helped us a lot the door we bought is amazing

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
Hello T.

Hello T.Sydney, NSW

  • Verified customer

Service, Product and Price

published

Amira at Mulgrave showroom did agreat job to get the product i want, nice and professional as well. I recommend GEM Windows for their high quality and prices.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
Nichole P.

Nichole P.Sydney, NSW

Amira from Gem window and doors Mulgrave Showroom

published

Amira and Mulgrave Showroom was very helpful, I rang with no knowledge about Slidding door and Amira assisted me to make sure I had the right measurements and right products.
The doors we brought are fantastic just what we ordered, very happy with the product that we will be ordering windows later.

Product Quality
Customer Service
Job Satisfaction
Return Claim MadeNo
Store LocationMulgrave Showroom
See all answers

The reviewer stated that an incentive was offered for this review

Very happy with quality / service

published

Have purchased multiple times, very happy with quality and service. Pricing is very competitive also.
I will continue to purchase windows / doors from GEM.
Thankyou for your quality products at great pricing

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
paul r.

paul r.Sydney, NSW

Very impressed with this manufacturer

published

Extremely accurate measurements and easy installation with no functioning issues. All fly screens were also easily installed also without fuss.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNsw
See all answers
Door & Window Shops

Find out how Gem Windows and Doors compares to other Door & Window Shops

Know better, choose better.

Compare all
Jamal salameh

Jamal salamehSydney, NSW

  • Verified customer

Great product great service.

published

Ms Amira was very friendly and helpful even though I would describe my self as a Difficult customer she was very patient with me and help me making the right choice I’m very happy with The Final outcome .
The quality of the Mulgrave windows are exceptional I would most certainly shop from there again

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
David E.

David E.South-Eastern Region, NSW

Service... impeccable Price...... excellent Quality 5 star

published

I found Gem windows after I received poor service in Canberra. The first contact with Jo from the Minto office has left a lasting impression on me with exceptional service and willingness to listen to my requirements.
I have since recommended several friends to use Gem Windows and they too are happy. The quality was excellent and now I am back to do a second house and could not be happier again.
Service... impeccable
Price...... excellent
Quality 5 star

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
Greg R.

Greg R.Illawarra, NSW

Quality, Service, Price

published

Have received our 3rd multi window order with screens & I have just installed them & again I couldn't be happier with the fitment, the quality of the product. Jo @ minto is not only professional & knowledgeable but is a real asset to Gem Windows. I've been happy with the pricing & value for money & the price quoted was the final price. Thanks Jo
Greg
Wollongong

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
Elton Gort

Elton GortHunter Region, NSW

Absolute joke of a company

published
Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWindsor Nsw
See all answers
Fred Perrotto

Fred PerrottoSydney, NSW

  • Verified customer

Perfect

published

Attended to our needs Amira at Mulgrave showroom helped us to get the right product we just need in a good manners and she is very knowledgeable

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
  • Verified customer

smooth transaction and good service

published

Great Service and Quality from Gem Windows at Mulgrave showroom. I Bought a staking door with fly Door, Really impressed with both the quality and the service. Amira was so helpful and friendly.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Door & Window Shops

Find out how Gem Windows and Doors compares to other Door & Window Shops

Know better, choose better.

Compare all
  • Verified customer

excellent service

published

Thank you Amira at Mulgrave Showroom for your help and your Customer service I would recommend Gem Windows and Doors the products are amazing and we want to complete our home Reno from Gem.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
See all answers
greg james

greg jamesNorth Western Region, NSW

  • Verified customer

Great service

published

Amira at Mulgrave assisted me with the choices we had to make for purchase of our doors and windows, she was very helpful and made our task easy, thank you

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
  • Verified customer

Great products and customer service

published

I want to thank Gem Windows and Amira at Mulgrave Showroom for the great service. We had a very good experience with the quality of the products and I strongly recommend Gem for the quality and reasonable prices.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
Markie G.

Markie G.Sydney, NSW

  • Verified customer

Excellent Quality, Great Prices

published

The windows are made of high quality materials, the sizes are always a perfect fit for the job. I would not buy windows anywhere else, the products and service Gem Windows and Doors offer is second to none.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers

Thank you so much

published

Hi i would love to say how great the service i experienced and how happy i am with my delivered products .
I would like to reach out and say thank you to the Gem Windows and Doors crew you guys are great!
Hope to work with you in future.
I am so so happy with finishing products in my home i will be recommending your services to all my friends and family
thank you so much Gem Windows Crew

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAlexandria
See all answers
Page 1 of 7

Questions & Answers

John

Johnasked

Do you deliver to bathurst?

1 answer
Elton Gort
Elton Gort

They can’t even work out where u can pick the windows up from let alone tell you if they deliver to Bathurst or not .
Bunch of circus clowns run this company
I’d advise you spend your money somewhere decent with a better sales team and attitude

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.