GO Homes

Will never build in WA again – My partner signed her contract 3 years ago with go homes. We asked about delays and they said there would be none. It has been 3 years. 3 years and still not at lockup yet. I have currently built 4 houses in Port Macquarie NSW in the past 3 years which are all rented out, and hers still isnt even at lockup. It has been so long that her original… Read more

choices for benchtops and other chosen items have been discontinued. Imagine paying a mortgage on building/construction rates for something that has taken 3 years to build and can't be rented out. This mob is a joke. Getting in contact is hard enough as it is with no explanation or ownership of why the builds taken so long. Save yourself heartbreak and stress- don't build with Go Homes.

House condition after only 3.5 years – It's been 3.5 years since my house was completed with Go Homes and I've had: - burst pipes and water leaking from the roof into the meter box - water leaking into the pantry - grout issue in the bathroom Regretting building with Go Homes now as its apparent the quality of the build is not good and does not last long. Show details

Depressed – We have signed contract in December 2020 and that time they assured us 14 months build time before we signed the contract and now only completed brickwork so far. Nearly going to be three years on and we are paying rent, mortgage and bills for two properties one that renting and so frustrated. Only answer from BGC is waiting for trade. How long ???? Show details

Great Customer Service – My Homes Consultant David Gianoncelli Has been nothing but exceptional. He is always prompt when answering and quering questions and nothing is ever too much. He goes over and above his work description and can be emailed at any time and can call him too. His main aim is to make the customer happy and get built the house of their dreams. He is an… Read more ·  1

asset to BGC and would be recommend for customers building a home as he is patient takes his times and never rushes you.

Perfect customer service – Puneet in Go Homes was extremely helpful when it comes to customising our dream home floor plans, Went through many details with him and modified base on the customers needs. Go Homes is a excellent building company, I cannot wait to see what our dream home is going to look like. Show details ·  1

When are my tradies turning up ??? – For some reason GoHomes cannot tell me this ??? I was told in late October my tiler was on the way. Now I am told that he is running late and no idea when he will be there. My render which was supposed to be done over 2 months ago - same story and he will be there "in due course". How can you run a building company with no idea when your… Read more

trades are going to turn up ???? I have been waiting over 2 years now and running out of time, patience and money. My build number is 1052127 and this has become my only resort for a response.

Thank you

Very Upset - Poor (NO) Communication, No Interest or Care – My original consultant was fantastic. He was responsive, helpful, and bent over backwards to help me to design the house I wanted. Pre-start is where everything went downhill. It took several months to get my pre-start appointment, and even then, the communication was terrible. It was months to get quotes back, or an answer to questions. Over… Read more

6 months AFTER my pre-start meeting, my build moved into 'construction'.

I was assured that materials and bricklayers would be available by the time my pad was laid. I understand that there are issues, and accept that that is part of the building process, but what makes this worse, is that I had to chase my consultant to find out what was happening every 4 weeks as no updates were provided. I wasn't even notified as to when my pad was being laid (an exciting step that I would have like to be there for!). I have since been asking for updates since my pad was laid at the end of August (10 weeks ago), and all I've been told is that my 'construction rep' cannot give me any information.

Having emailed through the portal help desk this time, I have now been told that it is 6+ months before a bricklayer will be assigned to my build. I'm am extremely upset - This isn't something that JUST happened - you can't tell me that you didn't know this when my pad was laid.

Communication is SHOCKING. Had I been advised about this months ago - I would not be as angry and disappointed as I am.

COMMUNICATION IS EVERYTHING! COME ON PEOPLE!

They are ruining lives – We started the process in September 2021, our sales consultant was good. It went downhill from there. Pre start was delayed. Consultant didnt reply to emails, wehn she did she left items off which had to be followed up taking even more time. Eventually pre start consultant resigned. So this was blamed on the lengthy delays in pre start. However… Read more

surely someone was holding her accountable for completing her work. Slab went down 5 months ago - which was 6 months after pre start then nothing I recieved a voucher offering $1000 off pre start, then was told it was a mistake I didnt qualify. Multiple excuses for extensive delays around covid shortage of tradies etc, however all houses in our area not being built by Go Homes are being completed on time. This is costing us ALOT with interest rates going up every month and high rent on top. We have been promised bricks being started this month but even then each stage of the process is likely to have similar delays - we watch a go homes house in our area and it has been at a standstill for months. Seriously concerned about what this is going to do to us financially

Greed over Productivity – At the start of the construction stage was emailed BGC owners of Go Homes there was going to be a Cap on homes built forecasting boom pressures, Now we have been waiting 3 to 6 months for every stage of the home build . Haven’t raised cost to keep tradies so called biggest builder in WA , blame it on supply’s and tradies issues . Don’t build with… Read more

them better of with smaller reliable customer caring companies, they are good at the start then as soon as you sign it’s down hill from there .

Don't Like to do Reviews but – I don't like to do reviews but apparently, there is a chance of winning some of the money that Go Homes added to my contract 12 months after signing contracts, so here goes... I must say the sales consultant was very good. I started the process in June 2020, the price of the house was competitive and everything progressed well through the admin… Read more

stages. The construction started and then stopped for months. It is January 2021 and friends who started their building journey, with other builders well after I did, are now moving into their homes while I have been hit with a notice of extension to time of completion to February 2023. Furthermore, the contract price was increased 12 months after contracts and even though I can't afford the increase, I am too far in and have no choice but to pay. Apparently, this has happened to a lot of Go Homes customers. I don't know if the extra money that the company will make by increasing prices is worth the negative sentiment felt by customers or the subsequent recommendations that they might make to friends, family, acquaintances, business partners, church members, international communities etc that the customers might belong to later when the building industry cools down.

I have built a couple of homes in my time but none has taken more than a year in construction, this one might take twice as long, and none had price increases after contract signing when you are locked in and have no choices. But anyway, we are living in interesting times.

So, I hope I win something for this review because I certainly cannot afford the price increase or the extended stay with friends where my family is currently boarding.

Stay away they will destroy your life – We signed with one of BGC Companies over 2 years ago they said it's 8-10 months from slab down to handover. We had all problems with this Builder including constant delays, price rise etc. we are now 27 months since sign up and 18 months since slab down and House is finally locked since June and still delays and poor service they doing no works… Read more

for weeks and sometime 1-2 days of work in a month. They are pushing all their clients very hard to go broke. We will advise everyone to stay far away from BGC companies there are lots of other good Builders to go with.

I wish people would not leave a 5 star review before they are into construction!!!!!!! – This gives a totally unrealistic idea to people who are signing up with Go Homes. It is a veritable nightmare, start to finish. I have been at it since 2019 with BGC, March 2020 with Go Homes, and am still nowhere near completion! Show details

Go homes worst buildings company! – Go homes is the worst building company in WA. Save urself the stress go with someone else! We got our home handed over after many many issues in December. Straight away there was water coming under the kitchen cabinet. She we called them. They sent a plumber and reported that tho original plumber had… Read more

done the plumbing incorrect. We were told the cabinets would need to come out and be replaced. We have had 3 site managers come and confirm this! And given go homes 100s of phone calls to get this sorted. We have gotten that fed up with being passed from pillar to post we got an independent inspection done, who confirmed this too. And sent to go homes, who then sent another supervisor out. Only for him to say why are they wasting my time the kitchen needs replaced. Still nothing 7 months on. Then 5 months ago our outdoor feature tile which we paid extra 1000s of $ for fell off smashing the bellow tiles. They sent another inspector out who said it needs fixed!! (No really!!) Now we just got an email saying that it’s a 6/8 week wait for an inspector to come out and inspect the jobs needing done that has been inspected now 5 times!!!!! Workmanship is terrible! Customer service terrible! Quality terrible!

Worst Builder In Whole Universe – I don't know how a company which claims to be the biggest and the best Builder in WA can destroy that many innocent lives. We signed with these clowns in start of 2020 and was told max 8-10 months we will be in our home. When we purchased the Land in the estate there was only few blocks titled rest was all under process now we sitting at over 2… Read more

years and our house is still not yet completed meanwhile all other Land in the estate has been titled since last year houses got built and owners happily living there. The only houses struggling to pass Construction stages are getting built by BGC companies. They have turned our house building dream into worst nightmare of our life. At every stage we only regret the way they treated including waiting for months to get pre-start date, in Construction waiting for slab then waiting months for Bricklayer and also nominated own which costs us thousands more plus Builder passed on price rise to us then waited 6 months for roof still not fully completed, waited over 2 months for plaster works then month for Lockup and still same situation nothing changed same old lies at every stage that next stage will be quick which is not. They pushed us really hard to go broke now weeks after weeks passing and no works getting done however only few days works left to be completed before handover. We are sharing this to gives all other new home Buyers heads up what to expect from BGC companies. Most of our friends who started this build journey with us already moved into their houses and had not major delays and no price rise and excellent communication, updates. while we still struggling to hear anything don't know if we again has to renew rental lease or gonna be homeless but do BGC cares? not at all.

If you want to feel miserable and depressed please choose this company! – OK the facts, no aggressive language, job number 52623, we signed with Go Homes Sep 2021, almost one year on, still haven’t seen a single brick, no update, no explanation…what do we suppose to do, do we renew our rental for one more year, two more years??? It’s absolutely ridiculous, they get you in the door with milk and honey only to leave you… Read more

in the lurch once the check clears. One of the selling points they gave us was that BGC owns Midland Brick so the delay would be minimal. Now we see other houses who started after us get bricks delivered and brickies on site while we look at a slab of concrete. It’s an absolute sham. I’ve had a more reliable experience with servo sushi than BGC.

Good until sign contract....then your life will be miserable – Started our journey from 2019 and mid of 2022 the progress is bricks work. They are good until sign contract after then they never replied and don't care about response. We asked our 4 friends to stay away with BGC and save their money and time. BGC is hopeless and careless builder. If you want your life miserable then BGC is the first choice. NEVER EVER GO BGC & GO HOMES. Show details

David Gianoncelli - Highly recommend – We are currently building with GO HOMES. We haven’t got to construction just yet, but dealing with David has been incredible. He is helpful, friendly and bends over backwards to get you what you want. I’m the first to say I’m fussy when it comes to design and inclusions, but nothing seems too hard for him. We are looking forward to heading to… Read more ·  1

site in the next month or so, and can’t wait to see our first home come to life.

Thanks so much David!

Delaaaaay – We've been building with Go Homes since November 2020. It's been 20+ months and they still didn’t start the brick layup . All the other houses in our estate were registered at the same time and completed within 8-12 months, whereas we're still waiting. Building our first home with Go Homes has been a mentally distressing, financially draining… Read more

(i.e., paying 20+ months of rent/loan), fearful, anxious and bitter experience. We hope no one else will go through what we're going through for nearly 2 years.

Excellent communication!! – We have signed the contracts to commence building later this year, Adam Delpero has been amazing so far!! Adam is down to earth, honest and is not committed to over promising things. We appreciate his honesty and are happy to work with him (Adam) and GO Homes. We hope that the build process will be smooth sailing from here on in, We have full… Read more ·  1

faith!! Highly recommend people to speak to Adam if you would like to get a comfortable salesman to speak to.

Stay away from GO homes BGC – We choose Go home because I know the salesman personally and promised to build the house within the year, signed the contract November 2020, everything was ok up to the pre stat then stated delay.... delay .... delay ..... lies ..... telling reasons Covid.... supply chain .... brick layers, received letter for 160 days, it's very frustrating, we… Read more

are paying interest for the land and the progress payment and the rent for our house, they made us nearly bankrupt, don't know when they are going to finish our house, please please stay away from BGC.

BGC is very Bad Building Company – This Company is very Bad first they sign Contracts and shows lots of inclusions and give you best price better than all other Competitors just to get you signed agreement but after that they charge you more money and never give the House completion date.We and most of other Clients of BGC Companies are all been placed in miserable situation due to… Read more

the poor management and pure greed of this Company where clients waited or still waiting for over 9-12 months for Bricklayer to start,7 months plus for roof works start and same or more wait times on the next stages.They are the worst Builder in whole perth by the time they finishes house which will be almost 3 years or more most of the Clients will go Broke because of the financial pressure all of us facing.If they would have signed the Contracts responsibly this problem won't have happened but they just don't care and they are doing everything just to protect their Business including keep on sending extension letter for Contract time-frame .I will never recommend anyone to go near to BGC companies.

Amazing pre start experience – Had an amazing pre start experience with Go homes. Got quotes from three other builders along with go homes. Go homes' price was very competitive and very good inclusions with good value for money. Sales consultant was very efficient in understanding our needs and budget, suggested pretty good plan and provided turn key package. Show details ·  1

David Gianoncelli LEDGEND – David has gone over and above bent over backwards to help me with my build. From the first moment we sat down to talk about what i wanted his knowledge of the building industry, BGC's products, processes were second to none. All the way through design any little changes i had or ideas he got them to drawing quickly and has maximized the potential of my home at a great price Thankyou David Show details ·  1

Amazing advice and service – We are only in the first planning stages with Go homes but so far they have been amazing and i cant fault them. We have gone back and forth changing the plans what feels like a million times and nothing has ever been too much trouble for our amazing new home consultant. The turn around times for costings and new plans has been amazing. We drew… Read more ·  1

our house plans initially ourselves and took these to numerous builders, Go homes have been superior with the inclusions they offer for a reasonable price and at understanding what was important to us in terms of inclusions. Our consultant has extensive knowledge in building/planning and has been really helpful in this initial stage.

PERFECT! – was a great experience fast and want we wanted was easy for gohomes to do. the support was great. the price was great too and so much included. there stander range was huge so we didn't have to change much to upgrade they went above and beyond. thankyou for much a great experience Show details ·  1

Worst Builder in WA-BGC GO Homes – Latest update April 2022: After sending notice of extension for contract time-frame for over 6 months in Feb now they sent me another letter for extension of Contract time-frame for more 90 days.This Company is the worse and this Build process is only getting more painful day by day. Please stay away they will destroy your peaceful life or will… Read more

make you go Bankrupt.

We started our First Home Build Process with GO Homes back in mid 2020 without knowing that this Company is the part of BGC Housing Group.Now it's almost 2 years and still nowhere close to Lockup.I share both Pros and Cons of Building with this Company.

Pros: Unbeatable Price. Premium Inclusions.

(By the time they Build your house which will be over 2 years those Pros will be turned into Cons with great Loss)

Cons: Constant delays in getting updates. Extension of Contract time-frame to over 400 working days which is almost 2 years. Price rise after signing Fixed Price Contract however delays caused by the Builder. Frequent change of Supervisors. Unprofessional staff and Construction team making mistakes due to not capable of reading Plans properly which then caused more delays to your Build.

Conclusion:

When you go to their Display homes never sign anything with their Sales team.They will promise you the world but once you have signed they don't wanna know about the problems you are facing due to the poor performance of their Company.

I am stuck at roof stage since October Last year and only been able to pass the Brick stage was by nominating my own Brickie which was a nightmare to find as nobody wants to work for BGC. It's almost 5 months now and when I ask for update from my Construction Consultant the only thing I get is constant lies and false update

All the other Houses in our Neighbourhood have been Built or very close to completion.We even tried to spoke to the GM of this Company and he is as useless as the rest of the staff . In simple they don't care and their only concern is to keep signing more and more new client's so that they could make more money by delaying the job and using the excuses to hit you with price rise.

My friends built with other Companies and signed after me have got the keys since last year or very close to completion while I have just received extension of Contract time-frame for another 161 working days so the total is 454 working days which is almost 2 years to Build a single storey House.You can only imagine how useless this Company would be and they still keep on singing up new Clients.Their Excuse is COVID however they purposely signed thousands of Contracts in 2020 during COVID.

I can only wish if I could reverse this and would have stayed away from BGC-GO homes like many other people must be wishing as they are also trending on Facebook Shonky Builder's Page.I don't know how many more sleepless nights I will have until this Build will be completed.

Nice Service – Nice Service and professional staff I will recommend go home to my friends and family and also if I get a chance I will build another home with go home. Puneet Goel was very professional and helpful. Go homes has a good brand value and helpful to solve the problem. Please keep it up the good work. Show details ·  1