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Godfreys Online Store

Godfreys Online Store

2.8 from 13 reviews

Reviews

(4)
(2)
(0)
(2)
(5)
  • Product Quality
    3.1 (7)
  • Return Claim MadeYes (1) · No (6)
  • Shipping
    3.8 (6)
Piper S.

Piper S.Wide Bay-Burnett, QLD

Hoover Performer Plus Robot Vacuum - Waste of Money

published
Product Quality
Shipping
Return Claim MadeNo
1 comment
Godfreys
Godfrey G.Godfreys
Paul

PaulPerth, WA

  • 3 reviews

Hoover Quick Stick Vacuum Cleaner

published

Satisfactory vacuum for small unit or a handy extra for bigger house. As the main vacuum cleaner for me I regret my purchase and wished I had researched my options better.

Product Quality
Shipping
Return Claim MadeNo

Very Poor Customer Service

published

It 12 days to deliver only part of my order. When I called to complain I was told to wait 24-48hrs to see if second part arrives. They basically blamed the couriers, however I have paid for products but I have still not received. When I requested a refund I was told this was not possible without investigation and I should ring back. These guys seem to be very poor with online orders compared to many other suppliers both small and large companies I would not recommend Godfreys at all.

Shipping
1 comment
Godfreys
Godfrey G.Godfreys
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Joey

JoeyCentral Highlands and Goldfields, VIC

Hoover Paws & Claws Vacuum

published

I was in the market for a new Vacuum and I decided on a Miele, next morning I had an email which was forwarded by a girlfriend which was a Godfreys sale catalogue and on the first page there was a Hoover Paws & Claws vacuum advertised for $99 with free delivery so I took that as an omen and went online and bought it, it was delivered the next day (I'm in the Country) and it is the best Vacuum i've ever had, I love it, it's that powerful it picks up everything with ease. Great prompt service and great product, Thank you!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Godfreys
Godfrey G.Godfreys
Sam79

Sam79South East Queensland, QLD

  • 14 reviews

GODFREYS HEAD OFFICE

published
Product Quality
Return Claim MadeNo
1 comment
Godfreys
Godfrey G.Godfreys
michelle.godkin

michelle.godkinCentral Highlands and Goldfields, VIC

  • 10 reviews

Electrolux Silent Performer Green Bagged

published

Brought this vacuum online Electrolux Silent Performer Green Bagged. Have spent previously $$$$ on there too range vacuums with power heads , haven’t lasted 12 months and replaced . This is exactly what I wanted , has everything, without the fancy price tag , little ripper in vacuuming. Light weight , which is a bonus , easy to manoeuvre. Looks good. Happy with my purchase , would highly recommend this vacuum without the high price tag .,Godfrey’s good online store .

Product Quality
Shipping
1 comment
Godfreys
Godfrey G.Godfreys
Molly

MollyNew South Wales, 2750

  • 12 reviews

So easy

published

I used Godfrey online to look up which was the best stick vaccum cleaner for all my needs and it came up with a good one called Ultra light, work so well, it was delivered with in a few days free of cost. A great product easy to put together too.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Godfreys
Godfrey G.Godfreys
None of your business

None of your businessSydney, NSW

  • 2 reviews
  • 2 likes

Poor customer service

published

Ordered Hoover vacuum. Died after 1 month. They said I have to take it to nearest store. Dont have car. They need to move customer service out of the 70s and provide replacement delivery and defective item removal free of charge if under warranty. Like AOL.

Product Quality
Return Claim MadeYes
Peter  M

Peter MQueens park

  • 4 reviews
  • 3 likes

Poor customer experience

published
Return Claim MadeNo
1 comment
Godfreys
Godfrey G.Godfreys
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Rachel

RachelPerth

  • 6 reviews

Pet Vacuum

published

The vacuum designed for pet hair is UNREAL! we have two dogs who shed like crazy (it literally looks like our carpets were snowed on that's how much hair sheds). It has cut my vacuuming time in half. The carpets are the cleanest they have been in very long time. Very impressed. The shipping service (Star Track) was a massive pain but the vacuum is brilliant.

Shop LocationOnline
1 comment
Godfreys
Godfrey G.Godfreys
Carole

CaroleCentral Coast

  • 2 reviews
  • 1 like

Poor Delivery

published
Shop LocationOnline
1 comment
Godfreys
Godfrey G.Godfreys
Nick

NickLane Cove

Re delivery and customer service

published

Ordered vacuum last Nov 5 and until today I haven't received it. Took so much time to call the customer service and courier to chase it up. And they still cannot deliver the item until today. I'm waiting for almost two weeks now. No apology was made by the customer rep/courier about the delay and hassle that this gave me. I had so many deliveries from other company like good guys and freedom. But nothing like this. WORST EXPERIENCE EVER! And now they are asking me to fill up a form just to cancel the order. Too much work its TERRIBLE!
And of course no email was received today from Godfreys . What do I expect.

Shop LocationOnline
1 comment
Godfreys
Godfrey G.Godfreys
Didmc

DidmcHunter Region, NSW

  • 3 reviews

Great inexpensive carpet shampooer. Did a better job than the professional carpet cleaners!!!

published
Shop LocationONLINE PURCHASE
1 comment
Godfreys
Godfrey G.Godfreys
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Questions & Answers

JoAnn C

JoAnn Casked

Online Store

When will my order 1492 be shipped & Arrive? Sorry 1462

No answers
Lisa

Lisaasked

Online Store

What do you sell in your store for.$6.61. My card was tried to be used and declined on your website today. Can you tell me who tried to use it?

1 answer
Godfreys
Godfrey G.Godfreys

Hi Lisa,
Unfortunately this is not something we are able to disclose.
This would need to be investigated by your bank and police.
Regards,
The Godfreys Team

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