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Godfreys Physical Stores

Godfreys Physical Stores

3.0 from 637 reviews · View Statistics
See the Best Appliance Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Godfreys

Reviews

  • Product Quality
    3.4 (246)
  • Return Claim MadeYes (61) · No (187)
  • Customer Service
    3.3 (276)
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Samantha Blackman
Samantha BlackmanMetropolitan Adelaide, SA

Really appreciated the service I received today

published

I went shopping for a vacuum today and went into Godfrey’s they were extremely helpful they spent a lot of time showing me my options

Product Quality
5/5
Customer Service
5/5
Godfreys
Godfrey G.GodfreysSend a private message
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Chom
ChomQueensland

Upset

published

Very bad service. We paid 671.95 for a smart coedless vacuum TINECO 18 June 22. Only the first used we had a problem with the battery we brought it back on 25 June 22 we couldn't get any upgrades or refund. We have to wait to go to the fixing process up to 2 weeks with no loan vacuum cleaner while we wait for the repair.

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Incentivised Review No
Store LocationBrowns plains
Godfreys
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Julie
JulieIllawarra, NSW

Wertheim Evolution Max Stik Vacuum

published

The customer service from Liam @ Godfreys Superstore in Shellharbour was fantastic. Liam was very knowledgeable and could answer all our queries on this product.

Product Quality
5/5
Customer Service
5/5
Godfreys
Godfrey G.GodfreysSend a private message
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Rob
RobSouth East Queensland, QLD

Wertheim Stick Vacume

published

demonstatrated product well eager to help
Very friendly clean store would happily shop at Spingfield Orien again highly recomended.. thank you

Product Quality
5/5
Customer Service
5/5
Godfreys
Godfrey G.GodfreysSend a private message
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Daphne M.
Daphne M.South East Queensland, QLD

Excellent customer service and staff are friendy!

published

Staff are friendly, knowledgeable and very well-detailed handling the product we want! Can’t wait to use our new vac (Tineco)

Product Quality
5/5
Customer Service
5/5
Store LocationGodfrey Orion Springfield Central
Godfreys
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The reviewer stated that an incentive was offered for this review

Great product and service

published

Went to store in Burwood and wasn't expecting such great service from Faisal. He had great humour and paid great attention to our requirements.

Customer Service
5/5
Incentivised Review No
Godfreys
Godfrey G.GodfreysSend a private message
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Ann K
Ann KSouth West, WA
  • 2 reviews

Busselton Godfrey’s is Awesome

published

Excellent customer service! I have a product which does exactly what I needed for a reasonable price. It was a fun experience and I would recommend Kelly and Hunter at Godfrey’s any time.

Product Quality
5/5
Customer Service
5/5
Godfreys
Godfrey G.GodfreysSend a private message
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Please don’t buy from Godfreys

published
Product Quality
1/5
Customer Service
1/5
Godfreys
Godfrey G.GodfreysSend a private message
Anna V.
Anna V.
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Wendy
WendySouth East Queensland, QLD

Godfrey's store Ipswich Qld

published

As a professional cleaner with my own small business I have found the staff very helpful. In particular Joshua he's very professional, knows the products inside and out always has a smile on his face and will do anything to help you, have a wonderful shopping experience.

Product Quality
5/5
Customer Service
5/5
Godfreys
Godfrey G.GodfreysSend a private message
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Sonia Marvel
Sonia MarvelSouth East Queensland, QLD

Beautiful service, all the knowledge to my questions

published

Tiffany was very attentive, she gave answers to all put questions and listened to what we were looking for and made a great recommendation with that information.

Incentivised Review No
Godfreys
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NessC
NessCSouth East Queensland, QLD

Perfect machine for my household

published

Purchased the Hoover Smartwash+. Service was good and female team member matched the deal online. She also notified me of servicing and the ability to purchase replacement solutions for use with the machine.

Product Quality
5/5
Customer Service
5/5
Godfreys
Godfrey G.GodfreysSend a private message
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VSK
VSK
  • 2 reviews

Wonderful service, wonderful product!

published

Upgraded our Tineco Pure One X to a Tineco Pure One S12 Platinum, and have no regrets! Virginia was most helpful and the S12 Platinum is so much more efficient than the Pure One X.

Product Quality
5/5
Customer Service
5/5
Godfreys
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Great Service

published

Jack was excellent at explaining the Vacs to me. Excellent service. New his products and didn’t sell me something I didn’t need

Product Quality
4/5
Customer Service
5/5
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Linda
LindaSouth East Queensland, QLD

Great customer service by Josh

published

Josh was very patient with us and he’s an excellent person to have working in your store I will come back to him any time he is really great

Product Quality
5/5
Customer Service
5/5
Godfreys
Godfrey G.GodfreysSend a private message
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Staff today...

published

The staff member who served me today was fantastic. She was very pleasant, efficient and helpful. Was perfectly attentive and friendly. I wish she worked everywhere. Thank you.

Customer Service
4/5
Incentivised Review No
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Questions & Answers

Richard
Richardasked
Physical Stores

I have purchased the Hoover Regal Bagless and wonder how I can register for warranty?
Richard A

1 answer
Godfreys
Godfrey G.GodfreysSend a private message
Brian
Brianasked
Physical Stores

Hi do you do price match if I show the person in store where I can get the item cheaper thank you Brian

1 answer
Godfreys
Godfrey G.GodfreysSend a private message

Hi Brian,
We would recommend going into your nearest store to discuss with the staff directly regarding price matching and discounts.
Regards,
The Godfreys Team

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Godfreys Physical Stores

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