Grandeur Homes

Grandeur Homes

 Verified
Grandeur Homes
3.8

48 reviews

PositivevsNegative
69% · 3315 · 31%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Build Stage
  • Pre-Construction
  • Mid-Construction
  • Post-Construction
Customer Service
3.8
Site Admin
3.7
Timeliness
3.5
Structural Integrity
3.9
Plumbing & Waterproofing
3.8
Electrical & Lighting
3.9
Flooring
3.9
Transparency
3.6

Reviews

48 reviews
48 reviews
Fas A.
Fas A.Greater Melbourne (Inner), VIC7 posts
  Verified

Poor build quality

I had a disappointing experience with Grandeur during the construction of my house. The project faced numerous delays, and the quality of workmanship was subpar, with several issues requiring multiple corrections. Communication was poor, and the overall management of the project was unprofessional. I would not recommend Grandeur for house construction projects. I'm most dissatisfied with the quality of products and also after service is terrible. It's very hard to reach out to them. It's been nearly two years they never answered my queries on a few items that were defective during the handover. Show details
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Jane
JaneGreater Melbourne (Metropolitan), VIC4 posts
  Verified
Kalpana P.
Kalpana P.Victoria
  Verified

Dodgy builder

Horrible builder .

Such a shame on them,

rather working on their mistakes and make things improved they have removed their business from Google since they have only 1 started reviews.

Culprit will get punished sooner or later.

Horrendous mistake that we have ever made . Show details

jassi s.
jassi s.Sydney, NSW
  Verified

Beware: Shoddy Workmanship and Dodgy Practices

Grandeur homes is tatti home builder company. 2 years into the contract and still nowhere close to finishing my home. They don't have any work ethics and don't pay their trades, poor workmanship. Management will send invoices for incomplete work and once you pay they will not return to site for months. They are greedy and ask you for extra money and if you don't pay they will stop work at your site. Communication was another major issue. Getting a straight answer out of them was like pulling teeth. They were elusive, unresponsive, and conveniently "forgot" about crucial details that were discussed during the initial consultation. It felt like they were intentionally trying to confuse and mislead me at every turn. Show details
Prakash M.
Prakash M.Greater Melbourne (Outer), VIC3 posts
  Verified

A big NO!

10 months and no work at all apart from Drawings. Rude owners - Wont bother to listen to clients at all.
Asked them to soil test, they took 2 months to respond. Decided to cancel the HIA and they agreed to pay me half. Still struggling to get back my full agreed amount. Drove along a few new estates, most of their projects are work in progress since 2+ years with site left unattended for several months. Spoke to at least 10 existing clients, all of them want to cancel their HIA mid construction. If you are building with them, may god bless you. Show details
Prakash M.
Prakash M.  
More

Update: They had such poor reviews, they removed thier business from Google.

Jane M.
Jane M.Greater Melbourne (Inner), VIC3 posts
  Verified
kiwi_sam
kiwi_samGreater Melbourne (Inner), VIC32 posts
  Verified

No maintenance post construction

After 3-6 months of handover, Grandeur was supposed to visit and conduct a maintenance inspection and address the issues that were mentioned/found during handover and other issues that have occurred since the handover.

Have been contacting them for 12 months (Already been 15 months since handover) to make it happen and now they won't even respond to emails. Show details

Customer Service
Site Admin
Plumbing & Waterproofing
Transparency
Akshay A.
Akshay A.
  Verified
Site Admin
Structural Integrity
Plumbing & Waterproofing
Aman s.
Aman s.Greater Melbourne (Inner), VIC
  Verified
Plumbing & Waterproofing
Electrical & Lighting
Jobin J.
Jobin J.2 posts
  Verified
Structural Integrity
Electrical & Lighting
Flooring
Transparency
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Mandy
MandyGreater Melbourne (Inner), VIC3 posts
  Verified
Naresh
Naresh3 posts
  Verified

Started showing true colours after signing

We had specific customisation requirement and had to comeup with a floor plan from the scratch. Muneesh Mehta has done an excellent job, he is very informative and helpful, so we three friends decided go with grandeur homes. Unfortunately all the staff we interacted left. One among three of us signed contract in Nov-22 and they are still working on drawings, grandeur is dragging the process like anything, deliberately making mistakes which can give them few more weeks to drag it further. I don’t think these guys will be on site at least for 1 year from contract sign and another 1.5 year for build.
Made big mistake signing for them. Show details
Customer Service
Sumit Oberoi
Sumit OberoiCasey 2913, ACT
  Verified

Great Experience with Grandeur Homes

I have recently signed my contract with Grandeur homes and I experienced that the sales process with [Name Removed] who is our sales consultant was amazing and he has been very patient from the start and accommodated a few upgrades on competitive prices.He has been very open, honest and replies back in a timely manner to all my needs. They also have some good upgrades as part of their basic inclusions. Looking forward to the next part of this journey which is the start of construction! Show details
Nishant
NishantGreater Melbourne (Outer), VIC2 posts
  Verified

Fantastic Customer Service - Very Excited

We are building our Custom Dream House with Grandeur Homes. We explored multiple builders and finally decided to go ahead with Grandeur Homes mainly based on the knowledge and experience of Rajeev Sethi (Sales Consultant). We designed our custom floor plan from the scratch and Rajeev ensured to help us in every possible way to support the same. We spent months in finalizing our custom floor plan, custom facade and inclusions/upgrades and Rajeev assisted us in making this happened in a right way. He is very professional, prompt and responsive.

It has been amazing experience so far and hopefully this will remain or even better from here on from Grandeur Homes team !!! Show details

Harpreet Singh M.
Harpreet Singh M.Greater Melbourne (Inner), VIC
  Verified

Great Customer Satisfaction with Grandeur homes

I have recently signed my contract with Grandeur homes and I must say the sales process was absolutely amazing. Rajeev Sethi who is our sales consultant has been very patient from the start and was very accommodating with changes to the initial designs. He has been very open, honest and replies back in a timely manner to all my needs. They offer some really good and reputable products as part of their inclusions. Looking forward to the next part of this journey which is my external and internal selection, and finally to the start of construction! Show details

Questions & Answers

Lee
Lee

Hi All, How long does VBA take after they(Grandeur) submit the building permit application?
They have taken 6 months to only get the documents ready for application submission don't know how unprofessionally they prepared the documents and how long is it going to take further.
Moreover, what are the delays you have faced from Grandeur after getting a building permit?

Jane M.
Jane M.  
Sitara
Sitara

Hi all. Has anyone tried to go to VBA-because of their unprofessionalism and customer ls loss?

Lee
Lee  

Hi Sitara, I haven't but facing the same issue. It's been more than six months since our land has been titled and 9 months since we signed a contract with them but they still haven't got the building permit.

Sitara
Sitara  
Sitara
Sitara  

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.