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Grandeur Homes

Grandeur Homes

4.6 from 27 reviews · View Statistics
See the Best Project Home Builders in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Grandeur Homes

Reviews

4.6
27 reviews
5
(24)
4
(0)
3
(0)
2
(0)
1
(3)
  • Build Stage
  • Customer Service
    4.5 (27)
  • Site Admin
    5.0 (20)
  • Timeliness
    4.4 (25)
  • Structural Integrity
    4.9 (18)
  • Plumbing & Waterproofing
    4.9 (17)
  • Electrical & Lighting
    4.9 (17)
  • Flooring
    5.0 (18)
  • Transparency
    4.6 (23)
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Reviewer Photos & Videos

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Prabal S.
Prabal S.Greater Melbourne (Outer), VIC
  • Verified

Great communication and highly professional

published
Customer Service
5/5
Transparency
5/5
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Kapil
KapilPoint Cook
  • 2 reviews
  • Verified

Amazing experience with Grandeur Homes specially with Sales agent Rajeev Sethi

published

There process is very transparent &smooth, so far no issues, nice upgrades were included in the qoute, there was lots of of options to chose from in our colours appointment, so far pre construction process was smooth, they were very fast to get DA approvals and kept updating us, thanks

Customer Service
4/5
Site Admin
4/5
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Sunny
SunnyGreater Melbourne (Metropolitan), VIC
  • Verified

Dreams do come true!! :)

published
Customer Service
5/5
Site Admin
5/5
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raj c.
raj c.Greater Melbourne (Inner), VIC
  • Verified

Pre Construction experience - Muneesh Mehta

published
Customer Service
5/5
Timeliness
5/5
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kalpana s.
kalpana s.Victoria
  • Verified

Please stay away from them unless you want to experience some Worst nightmare lots of stress and months of delay

published

Very very unprofessional bunch of people. No communications on time .needs to wait ages for phone replies and email. We supposed to have house ready by February but we are not yet in building permit process. Took almost 4/5 months to final floor plans and they blamed the developer for the delay. When we directly email the developer we got reply from developer in about an hour saying that they sent an email almost 5 weeks ago to the builder for changes and no response from the builder nobodybotheredto checkthe email. When we sent that email with proof from developer haven't heard anything from them about this matter. Please please We request you guys to stay away from them .

Customer Service
1/5
Timeliness
1/5
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kiwi_sam
kiwi_samGreater Melbourne (Inner), VIC
  • 19 reviews
  • 19 likes
  • Verified

Avoid this builder unless you are happy with your project being delayed by months due to staff incompetence

published
Customer Service
1/5
Timeliness
1/5
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Jas
JasGreater Melbourne (Outer), VIC
  • Verified

Beware! Totally Unprofessional and irresponsible!!!

published
Customer Service
1/5
Timeliness
1/5
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  • Verified

Thank you Muneesh

published
Customer Service
5/5
Site Admin
5/5
Grandeur Homes
Grandeur H.Grandeur HomesSend a private message

Thanks a lot Aakash for your valuable feedback. Thanks for appreciating the efforts of all the departments involved. Looking forward to you guys Enjoying the New Home soon :-)
Thanks
Muneesh

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Saleem Shafqat
Saleem ShafqatGreater Melbourne (Outer), VIC
  • Verified

Not Just Good at Building Houses But great After Service

published

Due to Covid my maintenance period surpassed 3 months and had some basic wear and tear issues. Grandeur Homes addressed it even after the Maintenance period was over. Not just that it;s been almost a year since the handover had issue with Duct Heating contacted the Grandeur Team and they took care of things pretty much straight away. Aman you are Champion Building Supervisor was Lucky enough to get you assigned for my build. And this is Just not my experience but my Property Manager had experienced outstanding support from Aman and team.

Customer Service
5/5
Site Admin
5/5
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Jatinder G.
Jatinder G.Greater Melbourne (Outer), VIC
  • Verified

You have given implausible shape to our dream house

published
Customer Service
5/5
Site Admin
5/5
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Rushad Parkar
Rushad Parkar
  • 2 reviews
  • Verified

Dream Come True

published
Customer Service
5/5
Site Admin
5/5
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Ami
Ami Greater Melbourne (Outer), VIC
  • Verified

Amazing Experience with very well knowledgeable Sale Staff Navin Chugh!!

published

We have had a pleasant experience with the team at Granduer Home . Our sincere thanks goes to Navin Chugh who answered tonnes of questions happily and helped us every step of the way. Navin was always responsive, courteous and kind. I would highly recommend everyone who is looking to built Home to please contact Navin as you will get 100% satisfactory answer. We will also like to thank Sonia and Jyoti who are clearly an expert in what they do.We had a very unique lot dimension and GH made the best use of the space. Navin did all the paperwork swiftly and the DA approval process was seamless. Overall, we’ve had a pleasant experience so far with Navin and GH !! Long way to go still & Can’t wait to see my dream house being built with GH !!!!!!

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
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Robyn and Rod
Robyn and RodGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

A Dream Home now realised

published
Customer Service
5/5
Site Admin
5/5
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Wilson O.
Wilson O.Greater Melbourne (Metropolitan), VIC
  • Verified

The best supervisor so far with Grandeur - Andrew Bond

published

Andrew has been an outstanding supervisor allocated to look after my build. Knowledgeable, respectful. Updated me and listened to my concerns. Wish there were more supervisors like you Andrew. Have not had much luck with many. The ones allocated to me prior were rude sans customer service standards. Legend. Goodluck

Customer Service
5/5
Site Admin
5/5
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Gaurav B.
Gaurav B.Greater Melbourne (Outer), VIC
  • Verified

Loved it

published

Thanks to Grandeur Homes for helping us out with the custom design and accommodating all our requests at the best. The customer service and knowledge Muneesh has is great advantage when it comes to an experienced sales person. He will guide you all the way to take you to your dream home.
Overall, the journey has been so good that I cannot hessiate referring my friends to Grandeur Homes definately.
Keep up the good work team :-)

Thanks

Customer Service
5/5
Site Admin
5/5
Grandeur Homes
Grandeur H.Grandeur HomesSend a private message

Thanks a lot for your valuable feedback Gaurav.
We are thrilled to hear that you have enjoyed the experience. Thank you for recommending us to others and we wish you all of the best for the rest of the journey.

Thanks :-)

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