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Greater Bank Online

Greater Bank Online

1.0 from 4 reviews · View Statistics

Reviews

1.0

4 reviews
5
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4
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3
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2
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  • Transparency
    1.3 (4)
  • Customer Service
    1.0 (4)
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OzLady

OzLadyNW

  • 4 reviews
  • 3 likes

Awful customer service

published
Transparency
Customer Service
Incentivised ReviewNo
1 comment
OzLady
OzLady

Did Not Help During Covid-19

published

I have been with this bank for over 10 years and have a home loan with them.
I phoned them twice for help during this covid-19 problem, they where suppose
to reduce my loan to interest only for 3 months during these terrible times to help me,
2 months later and still nothing.
There final excuse was sorry this one fell through the cracks,
Finally i gave up and told them don't bother with any help.
I will never get another loan from the greater bank in the future,
I would not recommend them to anyone, if i could give them 0 stars i would.
Be aware of these dodgy lies and practices you will get from the Greater Bank.

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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Luke

LukeAustralia

  • 18 reviews
  • 21 likes

Low act

published
Transparency
Customer Service
Incentivised ReviewNo
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Paul.

Paul.Darling Downs, QLD

  • 4 reviews
  • 2 likes

Was good once, now you're nobody

published

I have been a customer of Greater Bank on and off for a few years. To be honest I love their mobile banking. But their customer service has gone downhill and is terrible. They don't take into consideration your personal circumstances, let alone care. Not to mention a bad attitude, Stay away, trust me.

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions and New Account
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Questions & Answers

Lewis Shepherd

Lewis Shepherdasked

Online

I done a wallet Wizard loan at 6:30 this morning I was wondering if it will be in my account today

1 answer
Fired Up
Fired Up

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