Lived up to their excellent reputation
Hall & Hart came highly recommended to us and I have to say the experience so far has lived up to their reputation. We found them to be highly organised during the selections process and now that the build is well under way, our site supervisor Jeremy has done a fantastic job keeping us in the loop and managing a high quality build. Having built many times before we were nervous about trying a new company, but we couldn't be happier with the decision and would definitely build with them again. They have been very accommodating with all of our requests and demonstrated a level of flexibility we were not expecting from a company of their size. We are excited to see the rest of the build come together to finish off what is an amazing house.
A build that exceeded our expectations!
We would highly recommend Hall & Hart to anyone looking to build a home! We really did receive a custom home service for a project home price with the service and support from the Hall & Hart team making the process nothing but positive.
We came across Hall & Hart at Kellyville Homeworld and the customer service we received from Sean when we first walked in to when we signed the tender carried out throughout the process. He allowed us to make changes straight away to the plan to make it work for us and the tender price he gave us was spot on - no hidden surprises down the track.
After signing up we began the pre-build process, during this time we worked and met with directors in the business. Coming from a family of builders everyone had an opinion on the plans and every time we went back with a change there was never an issue, we were always put first as the customer and changes were accommodated. We chose to upgrade a few things and the final build price was still much less to what all other builders we saw quoted us as a starting price for a two-storey. I was going through the process with a friend at work who was building with a larger well known company and as we were comparing there were so many things that were a standard inclusion with Hall & Hart that she was having to pay to upgrade.
After all selections were done and approvals were in we started the build in early 2018 with handover in November 2018. We had such a positive build process, we were surprised with our slab when we went to meet our site supervisor and the positive experiences continued. We were given a weekly update via email on progress, even including photos for the period we were on holiday. Ryan our supervisor was across everything that was going on, he was very responsive and could answer any question when asked. Anything that came up throughout the process, as you expect when building, were communicated quickly so we could make decisions on how to proceed. I know Hall & Hart don’t over commit to the number of builds to ensure the service remains high and we really felt this, when dealing with Ryan it always felt as if we were the only house he was looking after.
In terms of the quality of build, my dad is a builder himself and attended all of our site inspections. He was impressed the entire way through with the knowledge from the supervisors and the quality of build. They let us be picky with the small things such as the paint. The first thing our neighbours said when we moved in was our builders looked great, they couldn’t believe that there was always someone working on the house.
We have been in our home for two months now and absolutely love it! Our supervisor Ryan is also looking after our post construction and he still goes above and beyond, anything we have picked up has been quickly fixed by the team and he is still as responsive as he was before the final payment. We would highly recommend Hall & Hart!
Wonderful people, quality product and hassle-free build process!
These days trust is by far more difficult to build and Hall and Hart Homes has done everything right to gain ours back to building business, which has left with few trustworthy players! From the initial consultation with sales rep to final completion and handover we had absolute pleasure working with these beautiful people with exceptional integrity among every team member. It indeed requires a very strong business discipline to drive everyone and every step toward customer satisfaction and quality products. I very picky when it comes to subcontracting work and spent months to research compare and select my ideal contractor and I am pretty confident that I found one of the best in the business. We loved these guys so much that started the 2nd project (a duplex) before finishing the 1st one! I don't want to go against other businesses but had some horrible experiences with few big players in the market and have had none of those with H&H Homes.
- Initial price estimate was very close to final contract value
- Great build time with no disruption,
- Change in design in multiple times without feeling on pressure with no additional cost prior to DA submission
- Very reasonable upgrades/variation pricing
- Great presence of top management, supporting whole process from tender presentation to handover
- Exceptional customer service experience through built process absolute pleasure and hassle free. Weekly updates of what was completed and what was planned was very helpful
- Very friendly and responsible site supervisors supported by the construction manager
- Plus much more …
- Selections process through 3rd party selection centres were a bit overwhelming
- Few items were non-conforming to design which wasn't picked by the supervisor, however they were rectified to match, (slightly added to construction time but still project completed within the contract time frame)
- And last but not least, there is only one of them in the town!!!
We had overall very positive experience of building our home with Hall & Hart and we are satisfied with the quality of the building. The site manager Joel was easy to deal with and he was always very prompt in his response to any of our queries. The post construction issues are being dealt with responsibly. The construction was completed within the initially estimated time of 10 months.
Hall and Hart has just completed our house and it has been a great experience from start to finish.
Hall and Hart has just completed our house and it has been a great experience from start to finish.
Everyone in the team at Hall and Hart has been very approachable, prompt and helpful throughout the entire process.
In getting the tender done, Sean was really very helpful and understood our needs, such that the final tender price was not an unwelcome surprise. His way of facing the challenges of construction a home was our first attraction to Hall and Hart. We built Zara with variations to include visitor's room with en-suite, alfresco, walk-in pantry and downstairs area. These variations were included within a reasonable budget.
Some of Hall and Hart's inclusions in the premium package are upgrades in many other builders, which gave us more options to choose from. We had huge range to select from at Beaumont Tiles, General Stairs and Home Options, within the premium package.
We had a great experience with Lance and Joel, our construction supervisors who took us through all stages of building. Joel has gone out of the way to meet us outside working hours and his thoughtfulness and professionalism is much appreciated. Joel also sent us weekly updates by email and arranged walk throughs at each stage of completion.
Our house is now completed just the way we want it. Thank you Hall and Hart!
We have no hesitation in giving 5-star rating and we recommend Hall & Hart to anyone looking for a reliable builder.
We are currently mid way through our build and we couldn’t be happier! The quality of the build so far is excellent. The communication between our site manager Ryan and ourselves couldn’t be better. We are extremely impressed that when any issues have arisen, we have never been stressed, because they are immediately resolved to our satisfaction. We have also been able to communicate at anytime with one of the directors Chris which has also been extremely reassuring. Chris mentioned at the very beginning that Hall and Hart pride themselves on building and maintaining an excellent reputation, and to date, they have upheld all promises made regarding building us a high quality home.
Even though our build is still not complete, I am writing this review because Hall and Hart deserves it. We have the upmost confidence in Hall and Hart handing over our dream home, built with a high quality finish. We would recommend them every time, and would never build with anyone else.
Great experience to date
We are currently approaching practical completion and so far build has been tracking well in both finishes and build time. H&H appear to be very well organised from the initial drafting/planning stage to the construction stage. The communication has been great as we receive weekly e-mail updates on build progress and phone calls are returned. Attention to detail and willingness to work through rectifications is also there which we are very pleased with and this is credit to our site supervisor. Nothing is too hard to address. As we approach completion we are in a position where we would recommend H&H as a builder for both experienced and new comers to the building game.
Great builder with wonderful performance and high quality outcome
If you are looking for a builder who cares about high quality outcome and customer satisfaction, we highly recommend Hall and Hart. We've just moved into our first home built by this amazing team.
We had a great experience with our construction supervisors, Joel and Lance, who took us through all stages of the building. Their kindness, professionalism, passion for high quality and attention to details is much appreciated.
Our 3 bedroom house was in capable hands of Hall and Hart team who left no room for worry for us. They delivered great support from the beginning to the end. keep up the fantastic job!
Dream experience, quality product, and wonderful team
My husband and I were initially tentative building our first home because we had heard so many horror stories of people building. I took my time determining a builder and after researching for a year my husband and I signed with Hall and Hart. Its been one of the best decisions we've ever made. Building a home is momentous occasion, a joyous opportunity and significant life step and H&H made it easy and enjoyable.
From the first meeting we had with sales through to every selection appt. and now 3 months after handover we have been impressed with Hall and Hart staff, their product, and their process. They have been kind, honest and very flexible with what my husband and I wanted in our home.
Some of our highlights of the Hall and Hart experience:
-We knew all costs upfront: there have been no hidden charges in the whole process.
-We chose 'premium' in our house package and selections were many at each appt. At each appt. I was impressed by the great range we could choose from: colours, tiles, flooring, etc. I was so overwhelmed with tiles (in good way) because we could choose from half of the store!
-We were guided through a clear process and the team were always responsive to our many calls and emails (Thanks Maddie, Joel, and Lance!). They didn't mind explaining everything, even more than once -we had lots of questions because we've never done anything like this before.
-Hall and Hart team: Quality is the H&H distinctive. Every team member we encountered were passionate about quality workmanship and being proud of the finished product. We never felt like our dream home was just another one on the assembly line.
-Access to house during building process: we got to see the house with the site supervisor before H&H invoiced us for each stage of build to ensure we were happy with the work, to ask questions, etc. Each site appt. was about 1.5-2 hours long and we were never rushed by the team. They answered every question and helped us understand the process and get a feel for the final product.
-Even how the worksite was kept clean, ordered was impressive!
-H&H completed our dbl story home months earlier than the contract time. We received weekly updates and there was movement forward every week.
-Flexibility: From floorpan changes to even working with me to ensure I would have the right support beams in the right places in the building for where I wanted to put chandeliers, etc. the team were as flexible as they could be.
-Communication: We hardly went 3 business days without hearing from H&H when we emailed questions, etc. We often would hear back on the same day.
-Pre handover walkthrough our site supervisor was more picky than us! He went over the house with us in every detail to ensure it was a quality product we would recieve.
-We are now 3 months in and our site supervisor has just come to do a post hand over maintenance follow up. He answered every question and fixed a few small things himself.
-Every time our site supervisor or one of the office team said they would follow something up, or check into something- it happened no problem.
I will say that if you struggle with administration and are not in the habit of being on top of your emails, paperwork, etc. you will find the process a challenge no matter the builder. Their processes were efficient and clear. My husband is organised and it helped us stay on top of what we needed to provide to H&H.
I know this sounds 'too good to be true' but it has been our experience. We really believe we built without compromises in building with Hall and Hart. We have no doubt who will build our next house when the time comes...
We are in the process building our family home. Our project was a knock down rebuild on a site which had challenging access and a narrow frontage. Other project builders inflated their site costs and exacerbated the overall cost making us walk away from the build. Hall and Hart took on the challenge of building our dream home making our journey smooth and stress free, meeting all our construction and design requirements. This company dealt with all limitations the site offered, making strategic construction decisions along the way. Hall and Hart provided quality, well priced inclusions including their partnering suppliers providing professional advice. The experience so far from post construction until the fix out stage has been amazing. The entire team at Hall and Hart have been helpful, responsive and approachable throughout the entire process. They replied to all emails and requests in an open and transparent manner.
We had direct access with our construction manager who was always proactive by returning all our calls by COB. He repaired and attended all issues that we addressed at every stage. He was very particular to every detail and always tried his best to meet our needs and answer our "100" questions.
The construction manager arranged staged multiple walk throughs and provided weekly update email reports advising of next trade attendance.
I will continue writing this amazing experience once we are fully completed and are living in the home.... so far this company has committed and delivered above and beyond our expectations..we are looking forward to moving in and enjoying our new home with our family and friends.
Happy to provide any recommendations over the phone or email
We couldn’t have asked for a more positive experience
We were drawn to the Elyse display at Home World Kellyville. It gave us the Wow factor with the bright atrium. The general layout of the house , although needed some tweaking, we thought would suit our young family’s needs. We proceeded to then sit down with Sean and from that moment, our experience with dealing with H&H set the tone.
Being a new builder and an underdog in an well established display village, there was no over the top staging of the homes to distracted us from the design and layout of the homes. Sean was a pleasure to deal with. No sales and marketing pitch just an all round great guy that went about cutting and pasting scaled copies of plans to suit how we wanted to redesign the house to suit. At the time, they had not had the design software in place although that didnt bother us - we could see the ideas in our head come together. Sean showed genuine interest in our needs and was flexible in accommodating our requirements which we found was often a push back from other builders. He was upfront and conservative with his quote which ended up being very close (a tad higher actually) then our final tender price so there were no surprises.
On getting our tender, we went through a thorough comparison of the build and inclusions with other builders - H&H came on top in terms of the quality inclusions and value. Their standard inclusions turned out to be many other builders’ upgrades. This was also verified during the selection process with suppliers as we would often be picking styles from the premium range. There were only a few times we chose to upgrade fittings or fixtures.
When we decided to proceed to execute the tender, Chris led us through the tender in detail . He explained all the costings behind certain modifications and he also gave us input into building code requirements ie bush fire BAL ratings, cut and fill. They were knowledgeable with regards to set backs and BAL ratings as our site has an Asset Protection Zone (APZ) and easements that affected our site and how it impacted on our build and how we would work around that.
After tender, we met with Nick, one of the directors, to go through the build contract. It was reassuring for us to meet with a director and feel that they valued our business and our input.
The colours and selections process was seamless and well managed by Maddie with multiple consultants. She arranged to suit and schedules , which is no easy task. She also helped with the colour selections for the external and internal of our house which we’re very happy with now, to see the colours in the flesh.
During the DA process, there were some challenges with our block due to the APZ and BAL rating which delayed things and were out of control of H&H and Simone the compliance officer always kept us up to date and followed up with council, RFS and our fire consultant as to progress.
On successful approval of our DA, it was within 2 weeks that action began on our site (exciting times!) whilst waiting on the construction certificate (CC). It was not long after CC was approved that we met with our site supervisor Joel (JT).
JT has been the star of the build process and has really made this experience enjoyable and positive for us. His communication and transparency has been impeccable. His work ethic, hard work and good nature really made working with him a pleasure. He pushed hard for our slab to be laid the day before Xmas break so that the build could start soon after the NY break. He’s firm with his trades and does what a great project manager does to ensure work is done on time and of the highest quality.
JT would often make recommendations to improve on certain things or even pick faults and address them immediately during the build process. The weekly email progress updates were insightful and gave us comfort that things were on track. If there were any delays, JT was on it and we would know with a call and a subsequent email. We knew what was going on each step of the way.
After each milestone during the build phase, we had thorough site visits with JT. We always looked forward to these as we could see it all come together which was very exciting for our family.
The complete build process took just over 8 months (Jan to Sept 2018). The result has been fantastic! We went through a defects process prior to hand over and any minor defects post handover that we identify will be rectified within the 3 months maintenance period to allow for us to settle in.
Now we are living in the property, JT has helped us out on a few occasions which were not necessarily his responsibility as a site supervisor which were are very appreciative of.
We cannot fault the quality of the home and the design. It is the entertainment and family home we had hoped for and our children love the space. We included a mud room and butlers pantry in our design and so glad that H&H could cater for that and saw our vision of what we wanted.
We did not expect building a home could be so stressfree and enjoyable. The experience has far beyond exceeded our expectations and we have raved on to our friends and family about our builder.
Thank you Hall & Hart. We are so glad we took the leap and trusted our instincts. You certainly did not disappoint. To see you grow and your success is a true testament of your commitment to your clients.
We cannot recommend you highly enough.
Smooth, thorough process and fantastic communication - highly recommend.
We are in the process of building our new home with Hall and Hart Homes in North Ryde. We are currently at the completing frames stage and are really happy with how it is all coming together.
From our first contact with Sean at the display in Kellyville we have been impressed with the attention to detail, speed, honesty, flexibility and genuine interest in meeting my families needs. He spent a lot of time with us in person, on the phone, email and skype (as we are building remotely) to extensively modify plans and patiently answer my 33,000 questions! We appreciated that he was upfront and honest about costs, inclusions and site costs and have found that his initial estimate was very consistent with the final contract costs.
After deciding to build and signing on we were fully anticipating the process to slow down and communication to diminish as we had heard this is a pretty common experience with some other builders. However, the communication with the entire pre construction team was super fast ( I never waited more than a day for a reply to my emails even when my questions were complex) and very informative. Maddie and Jessica in particular in the office have been very helpful with all of my process questions and have given great guidance in ensuring our application went smoothly with the CDC and general aesthetic guidance. We have always felt that they were committed to getting us the home that we want and getting the most "bang for our buck". The external and internal selections process was smooth and easy as we found the level of inclusions in the premium package to be very good.
When we moved into the contruction phase we have been equally as impressed as we have been allocated both a construction manager and a site supervisor who were both in contact with us to explain the process and timeframes. Each week I get an update from Lance our SS with a detailed report of what has been achieved that week and what is planned for the following so I feel very on top of what is happening. He also sends through photos of our build and patiently stood in the rain with me for an hour explaining everything on site. On one impromptu visit to the build we even found him carefully tending to our mature trees to ensure that they were not damaged in the build.
I am thoroughly enjoying the whole build process so far and will be sure to write a follow up review when the build is finished.
The house is perfect, can’t live without it.
We had a great experience with Hall and Hart from the start and everything could not be better throughout the whole contraction process.Especially for someone who wish to design your own house with change prior to build and during build, I believe that Hall and Hart will do you the best job with their flexibility and great advice based on your ideas. I was treated a part of their team to deliver a great result, with made me very happy and satisfied.They were very enthusiastic and helpful in any enquires I had.They took their responsibility for financial cost of anything that went wrong and they are also very trustful and clear in every transaction.
I also had a great experience with their variety of cupboard fitouts and tiles, which might have been much more expensive if I had them outsourcing. Nick, Michael and the crew worked really hard to get the project done even earlier than what I could expect. Supportingly , I got so many positive compliments on this house from my family and friends afterward . I do suggest Hall And Hart to my friends who want to have a fantastic experience in building their dream house.
Beautiful Home, great finish
I was always terrified to build, but with Hall & Hart is so was easy. Their service was flawless from HO to the building manager Joel, & even though we had one or two minor issues, (which I assume is normal with every build) they were keen to deal with them immediately and made sure that I was 100% happy & satisfied with the end result. Over all, the finish of the house is of a high standard and it really looks amazing. I felt that I overspent a little over my budget : ( but the end result has been so worth it ! I cannot recommend this company enough.
Hall & Hart
The entire process and experience with Hall & Hart was smooth and was well managed by the site supervisor.
Management team (Chris and Nic) are responsive and well supported by other H&H staff.
Going through warranty period where minor rectifications are being addressed.
Overall, build quality and workmanship is excellent and have recommended a few friends and colleagues for their projects.
Making our all our wishes a reality!!!!
It was a pleasure to deal with Hall and Hart From our initial meetings with Chris to the planning process with Nick - we were very pleased with the way in which plans were modified to suit our block and our needs.
There are so many features of our home that we very happy with. We loved the fact that we could increase our ceiling heights and amend our plans so that we could utilise the land on our block. Our construction manager Michael alleviated any concerns that we had and was always more than happy to walk through the project and talk us through the process.
We also commend the company for the service providers that it uses to fit out the home internally. We had a wonderful selection at Beaumont Tiles and we must say that all the materials and trades used in the project were of a high standard. Other notable service providers were Elba kitchens, Carpet Court, Genneral Stairs and Home Options. We found there were many options available to us within the premium package and we were pleased that all consultants allowed us to take our time in the selection process.
Michael and the crew worked hard to deliver our home and we were lucky to be given the keys to our home on our wedding anniversary! We have been in our Elyse home for 8 months and are very proud of the work completed by Hall and Hart. We constantly receive compliments on our house and our neighbours have commented that the home fits into our streetscape seamlessly and is an asset to the neighbourhood.
Hall and Hart have treated us like part of the team. There is always a great sense of pride when we come home and we thank Hall and Hart for assisting us in making our dream home a reality. We believe that their designs are timeless and their trades are professionals who work to a high standard.
Most importantly, we were able to build our dream home in the street we loved. Our neighbours were also highly supported throughout the process and Michael was always available to them as well.
I would highly recommend Hall and Hart and would use them again - should another project come our way!!!!
Great blokes and Great builders
Everything from the start was great, and continued throughout the whole build. If anything went wrong or changes had to be made hall and hart wore the financial costs. I couldnt suggest a better builder or bunch of people to work with from dealing with changes prior to build and during build and the prompt replies to any enquiry made. I also would suggest to allow hall and hart to do your wardrobe , pantry and other cupboard fitouts as we had a horrible experience outsource this and really did not save any money and hall and hart fitted out our linen and pantry , the workmenship was also great
November 26th 2018 Update: Great blokes and even better builders
From the initial consultation with Chris right through to the build completion with Lance and all in between Hall and Hart were awesome. it was a frustrating process for both myself and Hall and Hart at getting my build through certifiers and DP but they worked hard and made all changes without extra charges. Once the Construction started it was seamless no concerns what so ever and if there was a problem with either a supplier or product we got upgraded at no extra cost and we now a have a home with better inclusions then initially signed for. We went to many builders initially they all sent us packing or said we can not meet your budget yet Hall and Hart worked with me and now i am ecstatic with the outcome. I regret getting other trades to complete my wardrobe fit outs and other finishes i would suggest that you get it all done by Hall and Hart as they have high standards and the two room they shelved for me are flawless. i am happy to speak to anybody about hall and hart my email is Ballizita23@hotmail.com and expand on my review. i am looking at building again in the next few years and i wont hesitate to call Hall and Hart straight away
Exceeded all of our expectations!
What an awesome build!
Only 7 months for our double storey to be completed, and they were a pleasure to deal with throughout. We had a brilliant Site Supervisor who communicated well and really looked after us along the way. Both us and our Independent Inspector were very happy with the build throughout the process, and especially the final product. And after being in our new Hall & Hart Home for a time now we are still amazed at how responsive they are to any issues or queries, just as they were from Day 1.
We really cannot recommend these guys highly enough, they have been so flexible, capable and ready to do what was needed to get us a result we would be happy with.
We want to give a massive thank you to everyone at Hall & Hart Homes for giving our family our wonderful new home!
Hall & Hart, what can we say! The entire team are absolute dream makers. Being a young couple, building a home was a massive commitment. It’s no secret that project home builders don’t exactly have the best reputation with their sales tactics, lack of urgency and care factor. When we started our search, we were greeted with exactly that - until we met John at Hall & Hart. His genuine interest in our needs combined with his extensive experience gave us the assurance we made the right decision to build with Hall & Hart AND It only got better from there! Dealing with Neil, Chris, Nick, Joel and Michael made everything an absolute breeze especially working to record timeframes. Joel and Michael, knowing that we were planning a wedding and building, went above and beyond to ensure the build ran seamlessly without adding stress to an already stressful time. Our friends and family are still surprised to this day that the team managed to pump out such a quality home so quickly! Vini and I want to extend a massive thanks to the entire team and we are already planning for our next build with you!
Soy and Russell
Beautiful contemporary home - a rewarding experience
Building with Hall and Hart Homes has been a trouble-free and rewarding experience. We’re extremely satisfied with the final product, a contemporary home that still fits the style of our street.
The attentive and approachable staff at Hall and Hart throughout the investigation stage (salesman John), negotiation and planning (Nick, Chris and Neill), building and post-construction phases (Michael) were always ready to assist.
In the planning stage, H&H were flexible and ready to accommodate the large number of changes we required to the original plan to design the home that would fit our block of land. H&H designed a number of practical and innovative solutions to tailor the plan to our requirements. We found H&H’s standard inclusions to be generous in comparison to other companies.
When it came time to build, our building supervisor Michael who is very patient, was always available to discuss any queries and attend worksite visits. Michael is highly knowledgeable and even takes a hands on approach to building.
We have been in our beautiful new home for 7 weeks now and service from H&H did not finish with handover.
H&H have been responsive to a few small items that required rectification - as to be expected with all new homes.
When we undertook this venture with H&H we were a bit apprehensive as H&H were a new name in the market. However, H&H’s attitude, knowledge and ability have led to us having a new home that has exceeded our expectations.
We have no hesitation in recommending Hall & Hart to anyone contemplating building a great new home.
- ‹ Prev
- Next ›