Satellite drops out on a very rare occasion. Have had occasional trouble with the router but tech support was very helpful in talking through the problem with this technologically illiterate person.
Speed has been very good over the last few months. Off peak data hours are very uncivilized so are very rarely used. Cost of satellite is dearer than other methods of connection but Harbour ISP has as good as or better plans than other satellite providers.
So overall very satisfied.

Satellite service has been very reliable. When we have had a problem the help desk has been able to resolve issue with on the phone patient guidance.
The antenna is cocky proof which ensures longevity.

Aila Sideno, was very helpful and solved my issues to connect my wifi to my new smart tv. She is excellent. She knows exactly how to solve the issue. Thanks.

I was a long term Telstra adsl customer but despite this, switching to an NBN service with Telstra was painfully slow and they were only offering and NBN 50 Service.

I was referred to Harbour ISP and don’t have any regrets. Angela and Megan made switching to Harbour ISP a breeze with a simple account set up process and a connected service within 1 week.

On an NBN 100 plan, we average speeds between 65-77Mbps Download/35Mbps upload.

Great set-up considering I am only four rungs above Moran level when it comes to technology. Extremely helpful and understanding tech service.
Initially a slow start with a lost modem.......Australia Post was the problem, that was over three years ago.........since the all good.

and after waiting all day yesterday for a call back I decided to phone again today only to find your phones had been disconnected. After using the chat line Dennis rang me and was able to connect my phone to the modem through the computer. So nice to come across a person that was very helpful. Thank you Dennis.

Fast and reliable NBN which took less than one day to set up. Harbour ISP has amazing customer service and was able to help me switch over my internet to a new address within the hour. Definitely recommend for all internet users

The service I received on my new upgrade from Brooke Gonano was amazing she went above and beyond to assist me with an upgrade- nothing was a problem for her plus she managed to save money each month! What a happy and cheerful person Brooke is,I cannot thank you enough for your help!

Very happy with Harbour ISP. We now have our phone connected through them and it is very cheap. We really appreciate it being pensioners and living in the country. We have an odd day when we have no internet or phone but that would only happen occasionally.

Jeffrey provided excellent and rapid support to fix an annoying password issue preventing syncing email with my ipad and iphone- no more than 15mins on the phone. Thank you Jeffrey!

Initial impressions weren't good because Harbour ISP missed my activation (Sales team need to be more effective) date by a few days putting me behind. However, I was able to speak to Dennis Pagkatipunan from support who was able to resolve all enquiries on the one call and was pleasant, which has changed my opinion of HarbourISP.

Thank you MAE for your excellent technical support. In a short matter of minutes, you had resolved my connectivity issues. The speeds are more than I expected and my streaming in 4K is awesome.

We were having difficulty getting our emails sent to our iPhones. Jeffrey was very patient and helpful, tracking down the problem and finding a link that allowed us to receive our emails. Very professional. Thank you for your help.

Not a very reliable connection as it always drops out..any time of day or night. Please fix I have been liaising with Rey fromHarbour who has gone above and beyond the call of duty to help me !

I have always been impressed with the technical and sales support. The few times I have needed help or looked to change a product the service has always been quick efficient and always sorted out what I needed

only on occations due to storms we have drop outs but other conection problems fixed instantly on contact with IT,
The modem supplied is basic but performs well for my needs,

Solve the problem within 30 seconds. He just pointed out that the device opticom was power off. Well done. I should have check it before I called you guys. Well I just accidentally pushed it.

Harbour provide a very reliable service in our semi-rural area. Jeffrey was very helpful in assisting us to set up our new modem/router after the old finally died. Thank you.