Harbour ISP

I had issues with my service dropping out and the operator at the other end helped me to troubleshoot the issue straight away. Rectified in no time. Thank you Paul

We have been dealing with Grace who's been helped us from start to finish with getting internet service connect for about 20+ sites. She's been an absolute gem, listens to our needs and delivers beyond our expectation each time. With the 20+ services we have with Harbour, we've haven't had any issues with them in relations to the service itself. Would definitely recommend anyone who's shopping around to give them a go!

Needed to configure my modem for my new internet service and was give the details straight away. I had my internet up and running in 5 minutes. The quickest and easiest connection I have done.

I have had many interactions with Harbor ISP , especially Brooke over last one month. There was a lot of complication in getting my internet up and running - as NBN had to re -lay the cable which required complex covil work to get the NBD box installed.
Thorough this one month, Brooke was patient, focused on solving my issue and perfect in communications. Her timely responses and guidance helped me in managing the work done and finally my service was reinstated last weekend. She is a rockstar of an employee and amazing person to deal with.

Consistently helpful customer service offered by the Harbour ISP team! I highly recommend them based on the service they provide which has been of great standard on each dealing with them.

I am availing this service for the first time. So far so good. Just had the connection today. Will be able to provide authentic review after few days or months of use.

Glenda was able to provide me prompt and helpful support through the live chat. It was very easy and very efficient. She was able to tell me the information I needed clearly and quickly. Thanks, Glenda and Harbour ISP!

Rang your service they got back to me as soon as possible Francis and her team were first class and got the job done in quick time keep up the good work.

Very reliable connection and in the year of using harbour isp any issue has been resolved promptly and easily by the team over the phone and without myself being stressed or confused

My connection is reliable and strong.
I recently had an unexpected issue where the NBN wasn’t working in our area - Harbour (in particular, Rey) contacted me regularly to update me on the issue and assist me. They were apologetic and tried to fix the issue as quickly as possible.

Very helpful team and reactive especially Grace. From signup to cancellation she's been offering great support and I'm very glad to deal with her. SHe's considerate and patient in answering my queries and offering advice.

Beberly was so helpful when I experienced technical issues with my connection. She was able to refresh the connection and talk me through each step of what I needed to do. Within minutes I was back online and everything was working fine again. Thank you Beberly for your help!

Karen was able to correct a connection issue very promptly, great service, great result!
Very methodical, very patient,
I was very anxious to get my service working and Karen completely solved the issue.

Had no internet connection for half the day rang the Tech support line and spoke to Dennis ,
he had the problem solved within minutes , Thank you Dennis from one very happy Harbour ISP customer .

Just moved into an Opticomm Estate in QLD. Have done a few speed tests and results are pretty consistent. I am on the standard plus plan and I am seeing average 46-48 download and 20-21 upload.

Very reliable
Only had a slight connection issue that Carlo sorted out for me ASAP. He was so patient and helpful, I am really bad at IT stuff and because of Carlo I got everything going!

Great customer service from Dennis. He was extremely easy to deal with and very well informed. Very helpful and had made me glad to join this network. Thanks allot Dennis

If you are using this internet, please check whether you are double charged or over charged sometime suddenly, if you cancelled your previous account, please check whether they are still charging you.