This is our second home we are building in Bendigo. We called four quotations and similar floorplan/sqm with same inclusion/upgrades from four other reputed builders as well. When it comes to site works, changes to the original plan, extras and upgrades , Harmac is the best compared to rest. Extremely flexible to work with, esp Craig R. , our sales consultant at Epsom. Exceptional customer service, confident and reliable. He stayed after hours to accommodate all our requests, scheduled meeting which were flexible for us, always got back to us a...

The build has been very well organised, minimal fuss and no issues to talk about.
The supervisor has been great to work with though out the different stages o build.
The customer support coordinator has been fantastic with regular email updates of the build.
The workmanship looks great so far through the build.

The Supervisor Darren was always very professional, projecting a positive approach leading the management of the construction with firm direction and decision making whilst communicating with me all the way inviting me to contact him with any problems. Tegan was always highly informative and kept me up to date, confirmation of my emails was the only shortfall, but this is a learning curve we all must take.
I know that if Darren and Tegan were not involved a quite different outcome may have followed.
Congratulations to Harmac for employing the...

We started our build mid year and finally our home has been completed. :)

Darren has be great from the start to finish. If there were any questions or issues, he answered or fixed them right away.
The build process has been great to watch as they build our home.

We got weekly updates from Darren, Tegan and team and inspections when we wanted, Darren made the whole process easy and so less stressful.

We get to move into our home in the next few days and we are super excited!! What we thought was not going to be possible for years to come...

There’s really no way to show how much we appreciate the team at Harmac for building us our dream home.
The sales representative that we brought our home through was amazing, she gave such a personalised experience and was very helpful.
The build was managed so well, we have had so much communication and support from our building supervisor, we have had on site appointments for every stage which included a very thorough walkthrough and explanation of what’s happened so far and what was coming up so we were always 100% up to date with all infor...

Highly recommend! Building a first home can be quite stressful but the building stage felt like an absolute breeze. Our site manager Matthew was amazing and provided us with honest and detailed updates on a weekly basis. I want to thank my account manager Vicki who has been a great help throughout the entire building journey. Everything was made easy for us thanks to her.
She goes above and beyond to answer all my questions and explain to me and also rectify all the issues ASAP. She is such an amazing woman
We were very lucky in the sense that ...

JOB NUMBER -WHV00577 .
A huge thank you to Harmac homes to build our dream home.It was a stress free experience with you.We build a custom home hassle free .Since the day one everything was well explained and very clear.The main attraction was the high standard inclusions .And then customising the house on the spot .All the support team was great and well experienced . Always informing us about every stage of the build and sending us the pictures . Well done the whole team .We will build again with you .

Harmac( welsh) homes is the best builder in Melbourne. I wish they do business in Sydney as well. Original quote for my home in olivine was 256k and they never ask for any extra money during construction and returned 1900$ at the end as it was surplus. Beyond expectations
I live in Sydney so I was worried about my construction but they never let me down. They did so many changes in plan due to developer requirements but never ask me single cent. Admin staff specially Kate replied my emails even midnight. Mathew huy site supervisor always updat...

We recently moved into our new homes completed by Welsh Homes at Thornhill Park. We had a really great also a very professional experience with Welsh Homes all the way from sales to the customer service team to the building supervisor updates up until the final handover process.
Our building supervisor Luca Fedele was great and supportive in explaining and fixing items as required and it is good to see that he is following up with us even after handover. Workmanship and build quality of our property was as promised and everything was clearly mentioned (inclusion/ upgrades) during our initial tour of the display home itself.
We wish the very best for this organization.

My home has been completed to my total satisfaction, and all work is of a high standard.
Thank you Welsh Homes.
Those words can not convey my heartfelt gratitude for all Welsh Homes has done for me.
Your communication and consultation with me, at every step of the way during building; your willingness to compassionately listen to my requests; the guidance you offered me, at every step of the way during building, was the support I needed.
I have no hesitation in recommending Welsh Homes to anybody looking at building their home.
Job well done.

Lots of issues with the build. Builder constantly making false promises and covering up work. We were told in october that "handover will be in a few weeks". Fast forward to january, 1 month past our contract date, we finally had handover, with substandard work, as we got sick of waiting for welsh to fix their mistakes.
We were promised "weekly updates" which we got about 6 over 10 months of building. Lots of issues with the quality of worksmanship. Plaster walls weren't sanded before being painted. Mis-laid slabs (water tank and house).
The ...

Responsive and good communication right up until handover. It all changed though once they got my final payment. I foolishly accepted handover thinking Welsh would follow through with their empty promises about completing some of the defects pointed out during inspection. I had to chase them for the 3 month maintenance inspection - in which numerous defects and issues were identified (when it did eventually happen). That was over 7 months ago...Welsh do not answer my calls or respond to my voice messages regarding committing to completing the...

About to start building with welsh homes after being stuffed around by a previous builder we are very happy how things are being handled we love the design and can't wait to be living in our new home .Having done our homework Welsh have so much more to offer at a reasonable price
Happy

We recently built a house and land package with Welsh Homes.
Right from the initial on site meeting to select a block of land,the sales consultant helped us pick a house that would suit our budget and price.
The build process went seamlessly from start to finish.The customer service agent and supervisor kept us up to date and were very processional in the approach to detail.
We did a full turn key with Welsh which included landscaping,blinds,clothesline and even a letterbox.The house was ready from day of settlement to move straight in.
We would highly recommend Welsh Homes to anyone and would build again with them.
Thanks again to all the team at Welsh homes

A very big thanks to the Welsh Homes Team. The communication between the builder and us is very exceptional. We always get answers in a very timely manner. Overall impact is we have peace of mind all through from planning to post construction. It has been a month since we moved in and I can still get in touch with the site supervisor for minor issues that were also resolved within reasonable time. If I have to do this all over again, I would still go with Welsh Homes.

We love how our kitchen is situated at the centre of our home and the overall design of our house. It was neatly completed and the cost of house package (includes fencing) was reasonable. A lot of people were amazed about the fair cost of house package. Both the Customer Service Consultant and Building Supervisor have great customer service and provided us the information we need throughout the progress of construction. Thank you so much Welsh Homes! We have no regrets for choosing you as our builder.

Very neat finish to our new home. All our friends are impressed, so as we.
Sales team very professional. Welsh homes got very great prices and products
For first home buyers. As we shop around with other builders the advice welsh home gave us was realistic. As others trying to sell you more for profit. But welsh homes saved our money by guiding us at right direction, even though our spending budget was higher. And now its been 8 months in our new home no problems at all.
I highly recommend welsh homes to all. Especially to first home buyers.
Thanks to all

Not really thinking of buying a property or not even ready in buying one, I was simply looking around the welsh sales office window in Thornhill Park for indicative process when the sales person called me in. 30minutes later, I bought a land and house package. This was our 3rd build, and 5th builder that we have dealt with. The sales, colours, plans, electrical was the best concept ever. We are not designers, hence the coulour packages that are already thought of by Welsh designers was so easy. It is so annoying going through other builder's co...

We are very impressed with our sales consultant and his customer service. Lots of effort was made by the team to meet our customised requirement without any hesitations. Thank you.

We were very impressed with the quality finishes at our new home. There were a couple of hick ups along the way. All was fixed without any fuss. Even after the 3 months inspection no cracks or gaps. Fantastic result. We will build with Welsh again. Thanks everyone. Eckhardt Mueller