Harvey Norman Appliances Physical Store

Harvey Norman Electrical in Devonport Tasmania are the best.
Outstanding product knowledge and friendly customer service.
The reason we keep returning to the store is the team.
We never leave empty handed and are always thrilled with our purchases.
Thank you Harvey Norman Devonport.
See you soon.

We have bought a few items from Harvey Norman Coffs Harbour over the years (and from competitors while we were away and having a house built). We have dealt a few times with a gentleman called Aubrey in appliances. We have found he is great to deal with - always quick with a solution for any problems we have had.

Hadn't been in the Penrith store for years due to a bad experience. Decided to give them a second chance, bought a washing machine, made the transaction and then told sorry, it's a 6 week wait. They had my money and the tone of the sales person changed immediately. 6 weeks of hand washing, never again

Helpful staff, good prices, goods in stock, reasonable range to choose from, conveniently located stores, goods on display so easy to see what you're buying and compare brands and models

I bought a front loader LG washer dryer combo. The installer was very overweight in size. He turned on the tap all the way, causing lots of pipe vibration noise. He kinked the pipe. LG rep came and found it. I would not buy any appliance from HN anymore because of the poor installation. A lot of headache to try and sort it through. Noises that would not have been there if the installer took some care. And I would not have to bother LG,

Went in bought $10000 of furniture etc service was great prices was great all so delivered on time brought into house as I am disabled with any worry do all my shopping that is available at Harvey Norman will not go any where else now the service was just to good

Scott from Harvey Norman cairns in electrical was professional, efficient friendly and most of all very knowledgeable . I cannot speak highly enough of Scott you have gone above and beyond what I would have expected.
Many thanks.

Purchased an em7000 cafe series coffee machine 3.5 years later it developed a small leak. Claimed with product care plan and received a 600 store credit to purchase new machine

well 3 weeks after the fridge broke down a repair man has showed up.
3 weeks......still no word from samsung about compensation for all the food we had to throw out

I have found Harvey Norman to be very helpful whenever I go to their store. They are always willing to do a deal or match prices from other companies. Always purchase from them!

Really unreasonable
Give you the run around.
What one staff member says the next one won’t back up. Three faults and no sorry. No fridge now and still forced to wear the cost of the delivery fee.

I bought an LG fridge from Harvey Norman Lithgow. After a big storm one night and a blackout 1 month after purchase my fridge kept freezing as the cooling setting must have become faulty from the storm. Harvey Norman arranged for a brand new fridge to be delivered to me at no cost. Very happy!

We purchased both a new laptop and a desktop computer at Harvey Norman in Hervey Bay. Well for us it was very scary, we don’t know a gig from a ram! However Dale & Eliza did absolutely everything for us! They set up the devices, put our emails into it, our documents were all retrieved from the other devices and installed and we didn’t have to do a thing! They even managed to find the photo we had on the old computer as the desktop background! We can’t thank the team at Harvey Norman enough. Great service and always a big happy smile and a no problems we can do it attitude!

They claim it's not an extended warranty, but they sure like to sell them. I had an insert in my expensive fridge crack through normal use after 12 months, and then again 12 months later.
They just shrugged me off without an explanation telling me it doesn't affect the use of the fridge. It's a simple part and a simple fix, and I'll be stuffed if I should have to pay for it.
Why on earth should I pay all this money for your (it's not an) Extended Warranty?

I had a long interaction with a senior sales assistant and was very happy with the result. He was very helpful and listened to my needs. I am very happy with my purchase.

Recently went to Harvey Norman Nunawading with a view to buying a front loader. We did our research before, however I still had some queries regarding the Samsung bubblewash front loader. The Samsung rep was fantastic, showed me how it works and answered all my questions. We found him genuine and very helpful. Once we committed to the purchase he called over Terry, one of the staff members, who sorted out delivery and payment details, took us to the counter and we walked away very happy. Thank you

We bought an expensive $435 breville juicer from Burleigh Burleigh Waters on the recommendation of the sales lady. Got home and tried it but it didn't perform anything like she described it.
Returned it to the store right away but she claimed that you use it you own it and no return or exchange is allowed.