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Harvey Norman Retail Stores - Appliances

Harvey Norman Retail Stores - Appliances

2.9 from 1,108 reviews · View Statistics
See the Best Appliance Retailers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Harvey Norman

Reviews

  • Product Quality
    3.6 (221)
  • Return Claim MadeYes (46) · No (190)
  • Customer Service
    3.1 (241)
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Lesley
Lesley
  • 3 reviews

Best purchase ever!!!

published

Crock-Pot Express 5.7L Easy Release Oval Multicooker. Absolute time saver, use it everyday, can't live without it. Thank you Crock-pot!

Product Quality
Customer Service
Phil
PhilSydney, NSW
  • 5 reviews
  • 2 likes

Much better prices than JBHiFi

published

A while ago I bought a smartphone from Harvey Norman and got an excellent price on a promotional offer. So when I needed a new laptop, I included them in my online search, and once again found that they came up with the best price on the type of laptop I wanted. Shortly after that, when I decided to buy an electric shaver, they didn't have the lowest price in their catalogue but when I contacted them, they offered to beat the cheapest price I could find so once again I bought from them. Service is always friendly and helpful and this is now my number one choice for appliances.

Product Quality
Customer Service
Dodzee
DodzeeSydney Surrounds, NSW
  • 37 reviews
  • 33 likes

CUTE KETTLE

published

THIS 1-liter kettle is ideal for our breakfast, it is handy and low noise, nice black color and fast boiling time

Product Quality
Customer Service
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Karma
KarmaIllawarra, NSW
  • 2 reviews

Perfect. Quality product and service highly recommended

published

Staff were very helpful and efficient and very knowledgeable. They were able to assist in deciding on which vacuum would be best suited to my needs. Very happy with my dyson stick vax purchase. Highly recommend both product and harvey norman.

Product Quality
Customer Service
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Kim D
Kim DSouth East Queensland, QLD
  • 4 reviews
  • 1 like

Customer service at it’s best

published

I walked in to get a dryer but not sure what I needed. A very knowledgeable and friendly team member approached me to see if I needed assistance. They guided me through a number of machines before before I felt confident choosing the right machine for my needs.

Product Quality
Customer Service
David Andrew
David AndrewGreater Melbourne (Inner), VIC
  • 2 reviews

Excellent prompt in store advice and assistance

published
Product Quality
Customer Service
Lisa
LisaNorth Queensland, QLD

Love My Iron

published

I recently purchase a Phillips Optimal Temp Iron from Harvey Norman. The iron glides on the clothes for hassle free ironing and adjusts the temp for each garment. Love it !!!!

Product Quality
Customer Service
Vicki
VickiMetropolitan Adelaide, SA
  • 4 reviews
  • 10 likes

Have fun washing

published

LG thin Q 10kg front loader.
Excellent washing machine which has clear easy to use controls, is very quiet, has many washing options including a 30, minute quick wash: and you can alter the spin speed which is awesome. You can even just spin clothes and they don't have to rinse as well as other machines have you do.
I would buy this machine again

Product Quality
Customer Service
Rnc
RncGreater Melbourne (Metropolitan), VIC
  • 12 reviews

MegaBoom ultimate ears for the win

published

Purchased the MegaBoom 3 UE from Harvey Norman Nunawading. The staff were friendly and knowledgeable which assisted in the decision to purchase the MegaBoom. Best decision, the speaker is fantastic, have used the speaker in the pool many times, at the park and indoors, and the sound is great (clear and good amount of bass for a considerably small speaker). The speaker is also light and portable. Only flaw is that the speaker does not come with a charger, you’ll need to bring your own USB charger.

Product Quality
Incentivised Review No
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Nadine
NadineSouth East Queensland, QLD
  • 2 reviews

Dyson animal stick vac

published

This is a great vacuum as far as functionality but the duration that the battery lasts is disappointing particularly on the higher power setting.

Product Quality
Customer Service
dwjrs
dwjrsSydney, NSW
  • 2 reviews

Salesman knew his product

published

Bought a lg smart tv and the sales rep was excellent and knew the products well, he also was able to give us a good competitive price.

Product Quality
Customer Service
Nicole Bailey
Nicole BaileyMid North Coast, NSW
  • 3 reviews

Amazing customer service

published

We bought a few appliances for our new kitchen through Harvey Norman Port Macquarie. Can not thank Dallas enough. He was very helpful, gave great advice, friendly to not only myself and husband but to our son. Nothing was too much for him. We actually forgot to purchase a microwave and when we got home we called the store and Dallas was more then happy to help us purchase this with our order over the phone. When our delivery came the driver was very prompt and friendly.

Product Quality
Customer Service
Brian C.
Brian C.Northern Region, NSW
  • 3 reviews
  • 1 like

Excellent vacuum

published

We bought a small ball vacuum cleaner and it is one of the best vacuum cleaners we have ever used

Product Quality
Customer Service
Anil
AnilPerth, WA
  • 3 reviews

Not so good service

published

Price was not matched with the laptop purchase, discount offered was only $10, which is a joke. They used to good.

Product Quality
Customer Service
Ray
RayNorth Queensland, QLD

Very Poor performance - Electrolux Pure Q9 cordless vacuum

published
Product Quality
Incentivised Review No
Store LocationHarvey Norman Townsville Domain Central
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Read more reviews - page 2See all Harvey Norman reviews

Questions & Answers

John
Johnasked
Retail Stores - Appliances

Can an item bought at one Harvey Norman store (Dandenong - not yet delivered) be delivered to another (Swan Hill)? My circumstances have changed since purchasing the item (fridge).Thanks

1 answer
winah
winah

you'll need to contact the store where you purchased your fridge and explain your new circumstances..

bidol
bidolasked
Retail Stores - Appliances

Does Harvey Norman charge extra for a special order?

2 answers
Fired Up
Fired Up

What did they say when you contacted them?

bidol
bidol

Yes they do charge extra for a special order,I asked them about a fridge that they didn’t have in stock and was told they would do a special order and it was an extra $300,I ended up going to the good guys.

Kaz
Kazasked
Retail Stores - Appliances

Can u give me a quote for a econavi panosonic heat pump i have a 2 storey house I am a pensioner do u offer any discounts ? My email is [email address removed] look forward to hearing from you

No answers
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