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Heritage Water Tanks

Heritage Water Tanks

4.6 from 82 reviews · View Statistics
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Listing monitored by Heritage Water Tanks

Reviews

  • Product Quality
    4.9 (38)
  • Return Claim MadeYes (0) · No (40)
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Rea Cook
Rea CookMid North Coast, NSW
  • 2 reviews

Insufficient service, did not receive the product I ordered, delivery took over 1 year since first contact

published

Insufficient support with pad requirements, false advertising on delivery times, site visit never happened, additional delay and cancellation on delivery, did not deliver compensation water delivery, did not receive the product as initially ordered, did not receive correct ladder

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You can't beat it!

published

They're a fantastic tank and the installer in South Australia is a top bloke to work with. We had one tank installed in 2018 which we were happy with and needed a few more in a few places. In the last week, we had three more installed and couldn't be happier. They're well designed and well built.

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Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Excellent service

published

Heritage was quite easy to deal with, efficient in their processes and their installer excellent for the 3 tanks we just purchased

Product Quality
4/5
Incentivised Review No
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Huge tank

published

A huge tank, more like a swimming pool................just hope we get enough rain now to fill it up !!!!
So impressed with the ease in how it went together.............
Guys worked well together putting it up..........
Concerned about the underside of the roof not being sealed...............open to mosquito larve etc etc

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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THEMUM
THEMUMCentral West, NSW
  • Verified

Excellent customer service and the team sent to build went beyond my expectations

published

Excellent product and customer service. The build team were the best and I will use the same company if I need another tank

Incentivised Review No
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Review collected in partnership with Heritage Water Tanks

rowan oakes
rowan oakesHunter Region, NSW

exceptional service and overall professionalism

published

CT30 water tank. NSW
we had to postpone our job several times because of weather and it was no problem with the company and installer.
Nicole from heritage is amazing as i called her with several questions and she answered them every time no hassle and always polite.
Zack our installer who we had to cancel on due to weather multiple times was always accommodating as to when we could install next and did a exceptional job.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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M in Victoria
M in VictoriaGippsland, VIC
  • Verified

Company now has new Ownership!! Original were argumentative, lacked responsibility & employed sub-standard installers

published
Incentivised Review No
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Paul Riley
Paul RileyDarling Downs, QLD
  • 3 reviews

No problems with tank just the installers plus company don't care about leaving all the metal swarf on floor of tank

published

Installers when approached about metal swarf inside tank- care factor zero! Company said there's no problems in other words common practice

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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Darren
DarrenSouthern and Hills, SA

Great Product Excellent Service

published

From my initial enquiry the team at Heritage Tanks were fantastic , always returned my calls and delivered on there promise supplying me exactly what i asked for with no nonsense. Steve and his team did the installation with incredible professionalism , i cant recommend these guys highly enough.

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Product Quality
5/5
Incentivised Review No
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Darren Rebecca
Darren RebeccaGlendale
  • 2 reviews
  • Verified

Great service from quote to installation

published

Great process from getting (and accepting a quote) to installation. We chose heritage after reading numerous online reviews. The pre-sale service and information was top notch, given an installation date a month in advance and it was installed on that date promised. The 110 000 litre tank was installed in a few hours only and looks great. Heritage Tanks could not be faulted.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Heritage Water Tanks
Cindy EHeritage Water TanksSend a private message

Hi Darren. Thanks for the positive feedback. We really appreciate receiving feedback as that's how we continue to get better. Tony

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Review collected in partnership with Heritage Water Tanks

Alf B
Alf BCentral Highlands and Goldfields, VIC
  • 2 reviews
  • 1 like
  • Verified

Great Product

published

Quality of the tank is awesome, Installed in a little over 1/2 a day no fuss. Easy process from first contact to install.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with Heritage Water Tanks

Great product but...

published

The tank is great as was the guy who came to install our 110,000 litre tank. However, the 2nd installer was sick so couldn’t make it - which was fine. My husband then spent all day helping install the tank. It would have been impossible to install with one person. Was very disappointed to still be changed the full $2.5k installation fee when we had to work all day alongside the installer to get it done. To be clear we are disappointed that management would not provide even a token discount for installation. The guy who came to install the tank was great and worked really hard as did my husband.

Incentivised Review No
Heritage Water Tanks
Cindy EHeritage Water TanksSend a private message
Jo Schultz
Jo Schultz

Hi Tony, thanks so much for your prompt response and assistance. We feel heard. Jo :)

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Trevor L.
Trevor L.New South Wales
  • 2 reviews
  • 2 likes
  • Verified

High quality water tank

published

I chose a Heritage tank because it is strongly designed and has the capacity I was looking for. I was able to select the Colorbond finish to match my buildings. The price was competitive and reasonable. The installation crew were outstanding, and excellent to deal with.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with Heritage Water Tanks

George M.
George M.South-Eastern Region, NSW
  • Verified

CR35 water tank - Excellent product, great customer service and support.

published

Queries dealt with promptly and efficiently. Straightforward order processing. Kept informed of progress and delivery. Efficient installation on agreed date. No problems at all.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Heritage Water Tanks
Cindy EHeritage Water TanksSend a private message

Thankyou for your great feedback. Have a fantastic festive season and a happy New Year!

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Review collected in partnership with Heritage Water Tanks

Cec15
Cec15Central Highlands and Goldfields, VIC
  • Verified

Excellent customer service

published

We initially ordered a larger tank, however due to financial constraints because of Covid we needed to downsize our tank. Heritage obliged and still allowed us to keep our discounts and additions.
We also took nearly 7 months to proceed and were not penialised at all. The installation was done in less than a day and we were capturing water that night. Super happy. A great experience from start to finish

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with Heritage Water Tanks

Questions & Answers

Barry S
Barry Sasked

I am located at Tuerong, Mornington Peninsular.
I have a roof catchment of 1800 sq. metres.
Principal usage will be for watering and daily washing of 6 horses.
What is the recommended tank size for this location.

1 answer
Heritage Water Tanks
Cindy EHeritage Water TanksSend a private message
Achamma
Achammaasked

have you got a tank of 25000 L.And what is the coast of it

1 answer
Wentworth NSW
Wentworth NSW
Shayne01
Shayne01asked

How much for a 365,000 L Poly Tank.

2 answers
Hannah M
Hannah M
Heritage Water Tanks
Cindy EHeritage Water TanksSend a private message

Thankyou Hannah M for the great response for Shayne. We couldn’t have offered a better reply!

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