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Hickinbotham
4.1 from 226 reviews

Professional service and excellent customer service

Still in the early stages but very happy with Pravin Andrade he’s been honest and very helpful. Overall we found the whole team of Hickinbotham very helpful Would recommend to anyone that’s looking at building to go through Hickinbotham.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction

Great service

Still in the early stages but very happy with Ian Zeng he’s been very helpful and honest with us. Would recommend to anyone that’s looking at building to go through Hickinbotham.

Customer Service
Build StagePre-Construction

Love my new house

All stages of the build were great.
All staff at all stages were very helpful.
Workmanship was at a great standard.
Very pleased with the final result and very comfortable living in my Hickinbotham home. Would recommend Hickinbotham Homes

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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2018

Professional service and experience second to none.

Still only early days, however credit were it is due. Ian Zang & Bos from Hickinbotham consistently went out of their way to design the home we had always dreamed of.

Customer Service
Timeliness
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Build StagePre-Construction

Was great, so helpful and just a joy to work with on the day.

We had Katherine for selections and she was incredibly helpful. We were worried going into selections thinking it would be incredibly stressful but we actually enjoyed our selfs and came out with what we thought is going to be the perfect house for us. I think for what we go the pricing was fair. There was a few things like aircon and nbn that we had to pay extra which we were expecting to but it wasn’t much so we were happy to pay for it to get good quality.
Hickinbotham have been really good with responding fast to any emails we have sent which has also been great

Customer Service
Site Admin
Timeliness
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Build StagePre-Construction

Hickinbotham Seaside Estate MOANA SA

Shout out to the amazing Drew Westcott from Hickinbotham South Australia, he was able to help us design one of the best houses; anyone could have ever wanted as their first family home. :)

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction

Outstanding Service and commitment to work

Superb documentation work, After sale service, helpful at every step till now. Very friendly and accommodating team. Special mention to my Sales agent Daniel, goes extra mile always helping out

Customer Service
Timeliness
Transparency
Build StagePre-Construction

Positive

We are at the per-construction stage, so far everyone we have dealt with has been informative, helpful and efficient. Can't wait for construct to begin and look forward to seeing the finished result.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
1 comment
Hi Kym, Thank you for your review regarding your building experience so far with Hickinbotham! We can't wait to see your home progress through the stages! Kind regards, The Hickinbotham Team

Super quick quality build!

We have had a fantastic experience building with Hickinbotham Homes. The beginning process started a little slow, but when we got our ok to build everything started that same day! Cliff, our sales contact was great with the pre-construction questions, changes and everything else throughout. I actually cannot believe the speed of the build, there have been a few minor issues we picked up during the build, but when we notified Hickinbotham they got it resolved within days! Was surprised with the quick and efficient communication. Everything so far is built with quality products and is looking really good. The costs of our footings were more than we were quoted originally, this was really the only negative. This was mainly due to us having to split-level the house due to an issue with the land development where the block was already benched and retained, but not to builders code for driveway gradient. Cliff our sales agent actually help speak to the land developer and helped us sort it all out for us, which was above and beyond amazing! Otherwise, everything else so far has been quoted correctly. We can not recommend Hickinbotham enough, will consider building with them again in years to come. Great builder for first homeowners! Overall, we have had a great experience. Only a few more weeks till we are in our brand new home!!!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency
Build StageMid-Construction
Construction End DateJune 2019
1 comment
Hi Josh, Thank you for your review regarding your building experience so far with Hickinbotham! We appreciate your feedback and we're so pleased to be nearly handing over your home!! Kind regards, The Hickinbotham Team

Pre construction has gone without any faults. Very happy customers.

When we started looking at display homes to replace our current home on our block of land we looked at varoius homes from various builders until we met with Cliff at the Mount Barker Preston display home. Wr immediately clicked not only with the home itself but with cliff as a sales person. He was straight talking and thorough and gave us a very accurate quote, without sugar coating it or leading us to believe we could get it all on our budget only to find out later we couldn't. Our selections team were also very helpful, and kind. We took the time to visit the display twice and go over everything before our final selections, which i think for us helped a lot. Trish took the time to get to know us, our wants and our needs so we could prioritise effectively. We ended up getting everything we wanted within our budget. We are still in the pre construction phase, about to start footing in the next couple of weeks but so far our experience has been fantastic. The team in the office have been very helpful answering any questions we had/have. Overall we are very happy with our decision so far.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
Construction End DateOctober 2019
1 comment
Hi ! Thank you for your review regarding your building experience so far with Hickinbotham! We appreciate your kind words and will pass this along to the team. We look forward to your home progressing and we can't wait to see the final product! Kind regards, The Hickinbotham Team

Very happy to watch our New Home being built beauty of living in a close proximity.

It has been a pleasure working with Joanne was extremely helpful whilst working through contract explained things with positive answers always willing to find things out where applicable, going out of her way to make phone calls. We were fortunate to chat with Joanne at anytime being if not busy or via email. Appreciated your support and honesty regards Faye.

Customer Service
Site Admin
Timeliness
Electrical & Lighting
Transparency
Build StageMid-Construction
Construction End DateMarch 2019
1 comment
Hi, Thank you for your review regarding your building experience so far with Hickinbotham! We appreciate your kind words and will pass this along to the team. Kind regards, The Hickinbotham Team

Can’t wait for our build to be complete

Daniel Lauro has been amazing with the whole process. From picking a design, to making it the way that will work best for us, Daniel was nothing but helpful. We would certainly be looking for Daniel when we decide to build another house. Daniel has been very accurate on costing for construction, there hasn’t been any unseen extras. All through from securing our block to getting all approvals met, Daniel has been very helpful and made it all run smoothly. We would personally recommend him to anyone that is looking to build

Customer Service
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
1 comment
Hi Tamara and Simon, Thank you for your review regarding your building experience so far with Hickinbotham! We appreciate your kind words and will pass this along to the team. We look forward to your home progressing and we can't wait to see the final product! Kind regards, The Hickinbotham Team

Perfect Build

Build procedure was managed accurately, there was a set plan and this plan was executed to perfection. Being our first house we did have concerns but nothing major, all of it was explained and removed efficiently and smoothly. The final cost was a he same as the estimated cost. Of course, we did some upgrades which we had to pay for.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMarch 2018
1 comment
Hi Subash, Thank you for your review & kind words regarding your building experience with Hickinbotham! We appreciate your kind words and your feedback will pass this along to the wider team. Congratulations on your new home! Kind regards, The Hickinbotham Team

Joanne @ Two wells, fantastic!

My wife and I were going through builders looking for one to build our first home and after a quick Facebook post we got several recommendations to visit Joanne at the two wells display village.
We haven’t stopped smiling since we did, Joanne has gone over and above to help deliver our ideal house design in line with the council guidelines so we can achieve exactly what we want. No question was too silly and she never treated us like we were being difficult with the barrage of questions at times.
Joanne has a high level of customer service and a high level of transparency and honesty which has put us at ease going into pre-construction.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hi Simon, Thank you for your review regarding your building experience so far with Hickinbotham! We appreciate your kind feedback regarding Joanne. We look forward to seeing your house progress through the stages! Kind regards, The Hickinbotham Team

Our dream home

Joanne Caruso, Thank you so much for your help and all your patience throughout our building and selections. We look forward to seeing our dream home go up and can’t wait to live In it

Build StagePre-Construction
1 comment
Hi ! Thank you for your review regarding your building experience so far with Hickinbotham! We look forward to your home progressing and we can't wait to see the final product! Kind regards, The Hickinbotham Team

Excellent

Drew Westcott has been absolutely outstanding. His professionalism and knowledge is second to none.
It is so refreshing to see someone with such enthusiasm and honesty.
I can not recomend drew highly enough.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hi Kayhlie, Thank you for your review regarding your building experience so far with Hickinbotham! We look forward to your home progressing and we can't wait to see the final product! Neither can Drew! Kind regards, The Hickinbotham Team

Fantastic building consultant Drew Westcott

Drew took lots of time to spend with me, in selecting both a block and a suitable house design within my budget. Drew took the time to explain the process and kept me informed each step of the way. Transparent and in a very timely fashion.

Super excited for the build to start. The whole process has been both very quick and stress free.

Highly recommend both Drew and Hickinbotham.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
1 comment
Hi Carol S, Thank you for your review regarding your building experience so far with Hickinbotham! We appreciate your kind words and will pass this along to Drew and the team. We look forward to your home progressing and we can't wait to see the final product! Kind regards, The Hickinbotham Team

You can't go past Drew Westcott :-)

From the moment I met Drew, it was completely obvious he was going to provide me with the best possible service. He has helped every step of the way. Could not have asked for a better experience. Outstanding service and all done with outstanding attention to detail. Thanks Drew!

Customer Service
Timeliness
Transparency
Build StageMid-Construction
1 comment
Hi Sylvia, Thank you for your review regarding your building experience so far with Hickinbotham! We appreciate your kind words and will pass this along to the team. We look forward to your home progressing and we can't wait to see the final product! Kind regards, The Hickinbotham Team

Great service from the whole team

Drew has been very helpful throughout the entire experience, always quick to respond to any questions I had. Between us both we came up with a design that I really liked and I am thankful to everyone at hickinbotham for how easy the process has been so far. Will be recommending to friends!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hi Mitch, Thank you for your review regarding your building experience so far with Hickinbotham! We appreciate your kind words and will pass your review along to Drew. We look forward to seeing your finished home! Kind regards, The Hickinbotham Team

A++ service from Joanne and the team

Myself and my partner are still in the pre construction stage of our build. Joanne was super helpful answered all our question. Went above and beyond to help us design our first home. Would highly recommend Joanne.

Build StagePre-Construction
1 comment
Hi Simone, Thank you for your review regarding your building experience so far with Hickinbotham! We look forward to your home progressing and we can't wait to see the final product! Kind regards The Hickinbotham Team

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Questions & Answers

My house was built in 2005 by Hickinbotham. Anyone know what is the brand for the builder's standard tapware (flick mixer). I need to my shower flick mixer. Thanks. Quynh
No answers

As a second time builder of Hickenbotham do we get a discount for building again?
1 answer
Hi, Thank you for considering Hickinbotham for your next build! We will always put our best offer to our repeat clients. Please talk directly to your Building Consultant to find out what we can offer you for building with us a second time. Kind regards, The Hickinbotham Team

What kind of paint and process does Hickinbotham use on their Homebuilds?
2 answers
Internal paint for me was Taubmans Easycoat Flat 2 Coat System (Lightly wipeable). Skirting and eves was as per walls but semi-gloss. You can call their office number for more specifics 8366 0000. Hope this helps.Hi Rhianna77, For internal paint we use Taubman’s Low Sheen 2 Coat Paint System. Thank you Mon, you are correct! If you would like to see our range of Taubman's paint, please feel free to visit The Design Studio, located at 25 North Terrace, Hackney. Alternatively, please call us on 8366 0000. Kind regards, The Hickinbotham Team

Details

Hickinbotham
Contact Number 1300 724 663

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