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Hickinbotham
4.2 from 274 reviews

Reviews

Review distribution

5 star
191
4 star
39
3 star
2
2 star
3
1 star
39

Farmboy

FarmboyCentral, SA

  • Verified customer

Above and Beyond

published

We were looking for a building company that was able to gain our trust quickly. Hickinbothams did this by being 'real,' whilst also displaying a high degree of professionalism and the ability to offer insightful suggestions to complement our own ideas. We were able to create our own design based upon one of their plans without any hassles. Our consultant, Joanne was available to us at all times and went above and beyond her normal responsibilities to ensure we were comfortable throughout the pre-construction process.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
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  • Verified customer

Amazing experience with building consultant Michelle Bryant!

published

I was well looked after when signing up for my build! Michelle did an amazing job looking after me being a first time builder! Cannot recommend her enough! She worked within my budget and worked hard to still include my must haves in the plan/quote! She was very polite and listened to everything I had to say and had some great suggestions!
Thanks Michelle!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham
Nazzareno

NazzarenoMetropolitan Adelaide, SA

  • Verified customer

Professional service

published

From start to finish the build and organisation of the staff at Hickombothan was great service and very helpful to me,I was very happy with the price and service thanks to all the staff and any time we needed assistance from staff we always got professional advice. , we are now at the stage of pouring the slab and from here now we are just so excited,like to thank Louise Ashmore ,she was great and she is so professional in her work ,again great job guys

Customer Service
Transparency
Build StagePost-Construction
Construction End DateApril 2020
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2 comments
Hickinbotham
Customer Service T.Hickinbotham
Nazzareno
Nazzareno

Thanks so much,for your assistance and Im looking forward to a good future with my wife and family .its a pleasure to have you build our beautiful home kind regards Nazzareno Traino

  • Verified customer

Drew is wonderful

published

We are in our pre construction phase and our go to, Drew Wescott has made the entire process stress free. He helped us choose and re design the perfect home. With his experience and knowledge the additions we made to the design were budget friendly while still meeting our needs. He responded to all of our requests efficiently whether it was 8am Monday morning or 7pm Saturday night. Thank you Drew for making the process fun and exciting and for being so helpful!

Customer Service
Site Admin
Transparency
Build StagePre-Construction
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

  • Verified customer

Great Quality service!! DREW IS THE MAN TO SEE!

published

The experience we have had with HICKINBOTHAM has been excellent so far! Drew WESCOTT has helped make the process super easy and stress free.

Reccommend people see Drew as he is outstanding in answering questions and one of a kind.

We are extremely happy with our choice with going with HICKINBOTHAM

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

Molly

MollySouth Australia

  • Verified customer

Fantastic experience with Ian Zeng

published

Our experience building with Hickinbotham was excellent so far. At the sales stage Ian Zeng provide invaluable design advice and cost saving options. After speaking to a number of builders in Adelaide. We found Ian Zeng from Hickinbotham to be the most knowledge,& understanding of our needs. He went above and beyond and exceeded all of my exceptions. Moreover, he is so patient, answered every single one of my questions if even after hours and nothing was ever too hard for him. We couldn't be more grateful for him. He had made this whole process really enjoyable for us and we couldn't recommend him enough to others.

Customer Service
Timeliness
Build StagePre-Construction
Construction End DateAugust 2020
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

  • Verified customer

Hickinbothams #1 salesman! Fantastic customer service.

published

We have recently signed a build contract with Hickinbotham, in which Drew Westcott is our sales associate. Drew has gone above and beyond in helping us secure the land and start this very exciting new chapter in our lives. Drew has worked exceeding hard during this process in working on house designs and perfecting this home especially for us. Drew is very approachable and has great design vision and skills. He has been a joy to work with in this process and we couldn't be more grateful for him. He has made our experience thus far with Hickinbotham a joy and we couldnt recommend him and this company enough to others due to his amazing customer service.

Customer Service
Timeliness
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Build StagePre-Construction
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

Lauren W.

Lauren W.Metropolitan Adelaide, SA

  • Verified customer

Joanne is so helpful!

published

Joanne is such a friendly consultant. She took her time with us newbies who didn't understand a lot of the building jargen. She gave us suggestions in our budget range and was flexible with meeting times. Oh, and not to mention, super patient with our 3 children!!! Joanne was understanding when we kept being indecisive and gave us honest opinions. She really made the initial stage of buying a house such a breeze!

Customer Service
Transparency
Build StageMid-Construction
Construction End DateJuly 2020
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1 comment
Hickinbotham
Customer Service T.Hickinbotham
  • Verified customer

Joanne Caruso - an absolute superstar!

published

We'd like to thank Joanne Caruso from Hickinbotham for everything she has done for us throughout the pre-construction phase of our build. Joanne makes building a house easy. She was always happy to answer our questions, she is honest and upfront, and she is very knowledgeable. Being first home owners we were not sure if we could afford to build but Joanne was very willing to spend the time with us and work within our budget - if it wasnt for her we would not be building right now. She had made this whole process really enjoyable for us and would recommend her time and time again.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham
April A

April ASouthern and Hills, SA

  • Verified customer

Great Customer Service, Easy Process!

published

Michelle Bryant at Hickinbotham has made the Pre-construction Stage so much easier with her great customer service and attention to detail. As a first home buyer I was excited but nervous about building as I am learning everything along the way.Michelle has been happy to answer questions outside of work hours which has been very helpful due to hours I work and helped take the nerves away. Michelle was very quick and prompt getting back to me. The quote fit my budget and I got the floorplan I wanted with just a couple of edits with Michelle's help it was perfect for me. I Highly Recommend using Michelle Bryant at Hickinbotham as your building Consultant.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

Delray

DelrayCentral, SA

  • Verified customer

Fantastic, couldn't be more helpful.

published

Thank you to Joanne Caruso for helping us with the purchase of our land and house, she went out of her way to make this so easy and enjoyable, we are only at prebuild stage but can't thank Joanne enough for her assistance, advice and communication with us, answering all our questions and concerns promptly, we would definitely recommend Joanne and we are now looking forward to selections and moving to our new home.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

Zosh

ZoshMetropolitan Adelaide, SA

  • Verified customer

Great Experience with Hickinbotham

published
Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
Construction End DateNovember 2020
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

Seachange

SeachangeMetropolitan Adelaide, SA

  • Verified customer

The Perfect Seachange

published

I would like to thank Drew Westcott for finding us our perfect block and assisting with our plans too provide us the home in which we intend to build. He has gone way beyond our expectations to meet our particular needs. He was very patient, understanding and came up with some terrific ideas. We would highly recommend Drew as a sales consultant because of this we have had a good experience with Hickinbotham so far. Regards Our Perfect Seachange.

Customer Service
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

The reviewer stated that an incentive was offered for this review


Damian78

Damian78Southern and Hills, SA

  • 2 reviews
  • 2 likes
  • Verified customer

Friendly and helpful

published

Only up to the build stage but planning, selections and administration have all been friendly and helpful.
Custom touches to the standard design and plenty of choices at selections.
Responded to my questions promptly and provided good explanations for the more technical aspects of what is my first build. I now look forward to the building stage.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
Construction End DateMay 2020
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1 comment
Hickinbotham
Customer Service T.Hickinbotham
Tahlia Hunkin

Tahlia HunkinSouthern and Hills, SA

  • Verified customer

Good builder

published

We have had a good experience so far with building with Hickinbotham, apart from a few setbacks and unexpected expenses that we were not aware of. Overall though the staff have been very helpful and informative, Michelle our sales consultant was very helpful and friendly. The final cost did come to a decent amount more than we were first told, but not all aspects were in Hickinbothams control. Most issues however have been dealt with quickly and with consideration for us and our situation.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham
Dan and Bronny Ryan

Dan and Bronny RyanMetropolitan Adelaide, SA

  • Verified customer

Amazing and Simple

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
Construction End DateApril 2020
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

The reviewer stated that an incentive was offered for this review


Shammi

ShammiMetropolitan Adelaide, SA

  • Verified customer

Drew Delivers Peace of mind and great support.

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

Cheryl and Alexis

Cheryl and AlexisMetropolitan Adelaide, SA

  • Verified customer

Drew Delivers 5 Stars !!

published

Our first experience building has been a breeze thanks to the excellent service and advice offered to us from Drew at Seaside Moana. We are excited and confident that we have made the best decision to choose Hickinbotham to build our forever home and cant recommend anyone more highly then Drew to help the process run smoothly. With people like Drew onboard its no wonder Hickinbotham are S.A. No1 builders.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

  • Verified customer

Take a bow Drew Westcott!

published

If youre reading this review and thinking of building then do yourself a favour, go and see Drew Westcott at Seaside Moana. His professional approach and acute attention to detail will guide you through the process with a mix of ease and expertise. Drews unequivocal skill set provided us top shelf ideas and solutions for our custom designed home. Compliment that with exemplary customer service you will simply find that Drew is a credit to his company and the building industry itself.

Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

Michelle

MichelleMetropolitan Adelaide, SA

  • Verified customer

Beyond brilliant

published

From the very beginning with my first enquiry, Drew W contacted me straight away. Drew has been very helpful from the start. My husband and I knew already what floor plan we were after but with Drew's ideas and knowledge he made our plan more beautiful than we could have imagined.

Hickinbotham with no doubt have been fantastic to deal with in the steps thus far. Having absolutely raving reviews made our decision to go through them much easier.

Looking forward to the steps ahead. Would recommend this business to all looking to build their first home.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

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Questions & Answers

Quynh T.

Quynh T.asked

My house was built in 2005 by Hickinbotham. Anyone know what is the brand for the builder's standard tapware (flick mixer). I need to my shower flick mixer. Thanks. Quynh

No answers

Curious builder

Curious builderasked

As a second time builder of Hickenbotham do we get a discount for building again?

1 answer
Hickinbotham
Customer Service T.Hickinbotham

Hi,

Thank you for considering Hickinbotham for your next build!

We will always put our best offer to our repeat clients. Please talk directly to your Building Consultant to find out what we can offer you for building with us a second time.

Kind regards,
The Hickinbotham Team


Rhianna77

Rhianna77asked

What kind of paint and process does Hickinbotham use on their Homebuilds?

2 answers
Mon
Mon

Internal paint for me was Taubmans Easycoat Flat 2 Coat System (Lightly wipeable). Skirting and eves was as per walls but semi-gloss. You can call their office number for more specifics 8366 0000. Hope this helps.

Hickinbotham
Customer Service T.Hickinbotham

Hi Rhianna77,

For internal paint we use Taubman’s Low Sheen 2 Coat Paint System. Thank you Mon, you are correct!

If you would like to see our range of Taubman's paint, please feel free to visit The Design Studio, located at 25 North Terrace, Hackney. Alternatively, please call us on 8366 0000.

Kind regards,
The Hickinbotham Team


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