Reviewer Photos & Videos
Arrives with no uniform and Bunnings hired equipment and products which were not used correctly, that I could have hired and done a better job myself
Machine leaked and was in and out in under an hour
They spilt water everywhere causing watermarks all over my carpet and walls
The carpets where left saturated to the point where I filled the canister of a bissell spot clean on one very small patch of carpet
When asked to either redo the job paid for or issue a refund I was refused and told I didn’t know what I was talking about in a rude and con...
- Verified customer
High Power Cleaning helped me at short notice
High Power Cleaning helped me at short notice with an end of lease professional clean. They arrived on time & performed the job over several hours. They were accommodating with some additional requests outside of their normal clean price (balcony & external Windows). Provided receipt at completion, after an easy online payment via PayPal on their website.
Do not book this service
As a past worker, I recommend NOT booking Highpower Cleaning. The owner, Augustine (Augie) has turned over 35 cleaners in 4mths, withheld their pay, given them below average or broken carpet cleaning machines to use, was rude to them and also to paying customers who were not happy with the service. And he pretends he's not the owner and gets people he knows to complete great reviews on this site. Cannot believe this company still exists.
Great End-of-Lease Deep Clean!
Harry showed up right on time and got started right away. He spent all day going over the large house, and it never looked better since we lived in it. Attention to detail like the window tracks, stove rangehood, and those hard to clean parts along the ceiling were taken care of, Floors were old but they look really good! 5+ stars ... highly recommend!
High power cleaning is one of the most friendliest companies I have ever come across.
The man came out within 5 hours, and removed some terrible stains on my carpet that have been there for a while from our dog, who is always running in and out of the house with muddy feet. Yesterday he came in from rolling around in the garden and was covered in dirt. My daughter was having a couple of friends over tomorrow, after soccer practice. I couldn't let my daughters friend's parents see what a mess our little dog had made. High power cleaning were a big help and I got 3 rooms cleaned for $, that was including the original room.
Thank you High power cleaning.
Saeki comes to clean my house once a fortnight. She is so reliable, she communicates with me via text if arrangements needs to change. If I need to change the date for any reason she is accommodating and nothing is a problem. She manages my dogs, which was a big concern for me initially, AND she does a super job of cleaning my house!!
Cleaners attended to do a bond clean but only completed half the task, didn't do the oven, walls, skirting boards, fans, lights, vents, mopped the floors properly, toilet. The list goes on and on. Cleaners ignored our calls to re attended, so we had to clean it ourselves and have requested a refund but no reply.
This is not end of lease cleaning
I have ordered an end of lease cleaning, they asked for 240 dollars for a studio, but ok, if it is clean. When I returned, there was dust on shelves. Kitchen floor was not wiped, it still had a stain on the place where fridge was. Kitchen drawers were dirty. Shower was not cleaned properly. Cobwebs were still in the corner where fridge was.
When I called “I have an issue with cleaning” line, nobody picked up, though it was advertised as 24/7 line. I left a message and left a phone number - nobody called at all.
I do not recommend using this service.
I cleaned it up myself after that.
Booked and paid when the cleaner rang he had the wrong day fixed that but he was to arrive at 9am no show, manager told me he organised some to come at 1 pm no arrival tried ringing no answer left message he rang back was extremely rude and hung up them someone was to arrive at 2 pm no show manager was rude again got message they would arrive at 3pm no show then about 4 pm they arrived the 2 girls were great felt sorry for them. Never again I think he should have discounted my $450 cost for the inconvenience.
James from High Power Cleaning really delivered what he promised. He was on time (8am) and worked all by himself until 7:30pm! The work ethics of this man is unbelievable! He did great job by getting all the grease off the oven, steamed clean the carpet, wiped the wall and above it all very friendly persona. The price for the clean was reasonable.
stay clear they fail to deliver and run leaving you with nothing
booked, paid and they arrived and got on teh phone to their manager and left leving me with a booking at 1 pm and no possible way to look for another cleaner in time for inspection. thanks, guys .. you suck
don't bother going with thee guys, policy on the fly . go for jims or someone who cares about customers
This product is truly AMAZING!!!!
Kristy’s attention to detail and bubbly personality makes it a pleasure to have her in our home. The house looks amazing and I don’t know why I waited so long to contact a home cleaning service. For anyone thinking of trying High Power Cleaning - I would recommend High Power Cleaning without hesitation!!!
High power cleaning is a super professional and excellent service!
We have utilised them twice now and have set up regular services on a fortnightly basis.
Jaime and Claude are professional and fabulous. They are always on time and do a great job with cleaning. Highly recommended!
Don't waste your money or your time.
I would not bother with this company, told 2 days prior I would get a confirmation call, the evening before I was still trying to confirm if they were coming at all, 6 calls later from myself and then at 1015pm message over the phone from the contractor telling me he will be there at 8am the next morning. On the day, arrived at 830am with the expectation of paying for a service that I thought may not be completed as only 1 person and then to be told 8-10 hour job. Then endless calls from the boss who threatened to stop the job because I wouldn...'t pay and he is a busy man and does not need this. He became rude and aggressive. Finally when the job was complete not before another call from the office to pay, I looked throughout the house which I could see was still dirty and had enough water on floor to ice-skate. 3 days later a call from the Real-Estate to state they were not happy with the clean. Again several attempts to try and get the contractor back to clean who states it is not up to them to collect keys. Even though the job was not satisfactory first time round. I seriously thought end of lease cleaning was meant to be easier and less stressful. Had I known this whole experience I wouldn't have bother and would have saved myself $600.
What a waste of money!!
Firstly, booking time was changed 3 times only to have cleaners turn up 35 minutes late (I was left waiting in my car until I could let them in).
Secondly, job not completed as per order. Only a couple of windows cleaned properly (see photos), last couple of windows done in a hurry when I reminded them of what I paid for. Showers not spotless - doors obviously not done properly. This was hard to see when they finished as it was dark outside and lighting was bad. I emailed photos the next day to High Power Cleaning who totally ignored my email...
- Verified customer
Excellent service provided
Now I have a new house and I decided to take care of cleaning permanently by hiring regular cleaning service.High power cleaning has one of the best offers for fortnightly cleaning and I choose them. The lady is very friendly and she cleans all the house.
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