??!
1 photo
High Power Cleaning

High Power Cleaning

3.8 from 63 reviews · View Statistics

Reviews

3.8

63 reviews
5
(40)
4
(3)
3
(1)
2
(3)
1
(16)
Previous
Next

Reviewer Photos & Videos

  • More
Liz C.

Liz C.Greater Melbourne (Inner), VIC

Completely unprofessional

published
2 comments
High Power Cleaning
Augie A.High Power Cleaning

We are not sure why you leave this review for us. We have never done any work for you. This is a fake review we could not find this person on our database. This people most be stop.We will report this to product review.

Liz C.
Liz C.

I have a receipt!
Same reply every time
Shame on you for ripping people off

  • Verified customer

High Power Cleaning helped me at short notice

published

High Power Cleaning helped me at short notice with an end of lease professional clean. They arrived on time & performed the job over several hours. They were accommodating with some additional requests outside of their normal clean price (balcony & external Windows). Provided receipt at completion, after an easy online payment via PayPal on their website.

Excellent experience !

published

Excellent experience with Highpower Cleaners. The guys were really good with work. They explained everything that was part of contract and completed the task on time. Got our full bond back from our realtor. Highly recommended!!

House Cleaning Services

Find out how High Power Cleaning compares to other House Cleaning Services

Know better, choose better.

Compare all
Not a fake review

Not a fake reviewGreater Melbourne (Metropolitan), VIC

Do not book this service

published

As a past worker, I recommend NOT booking Highpower Cleaning. The owner, Augustine (Augie) has turned over 35 cleaners in 4mths, withheld their pay, given them below average or broken carpet cleaning machines to use, was rude to them and also to paying customers who were not happy with the service. And he pretends he's not the owner and gets people he knows to complete great reviews on this site. Cannot believe this company still exists.

1 comment
High Power Cleaning
Augie A.High Power Cleaning

fake review most be remove asap.

Richard W.

Richard W.Greater Melbourne (Outer), VIC

Great End-of-Lease Deep Clean!

published

Harry showed up right on time and got started right away. He spent all day going over the large house, and it never looked better since we lived in it. Attention to detail like the window tracks, stove rangehood, and those hard to clean parts along the ceiling were taken care of, Floors were old but they look really good! 5+ stars ... highly recommend!

Excellent results

published

High power cleaning is one of the most friendliest companies I have ever come across.
The man came out within 5 hours, and removed some terrible stains on my carpet that have been there for a while from our dog, who is always running in and out of the house with muddy feet. Yesterday he came in from rolling around in the garden and was covered in dirt. My daughter was having a couple of friends over tomorrow, after soccer practice. I couldn't let my daughters friend's parents see what a mess our little dog had made. High power cleaning were a big help and I got 3 rooms cleaned for $, that was including the original room.
Thank you High power cleaning.

Enza B.

Enza B.Greater Melbourne (Metropolitan), VIC

  • 3 reviews

End of Lease clean in Cranbourne area

published

Sam, has excellent communication and always followed up my sms when coordinating client cleaning for Rehab clients. He responds quickly to questions. We will use this service again. Thank you Sam

Excellent results

published

Saeki comes to clean my house once a fortnight. She is so reliable, she communicates with me via text if arrangements needs to change. If I need to change the date for any reason she is accommodating and nothing is a problem. She manages my dogs, which was a big concern for me initially, AND she does a super job of cleaning my house!!

Tess

Tess

  • 3 reviews
  • 3 likes

Awful

published

Cleaners attended to do a bond clean but only completed half the task, didn't do the oven, walls, skirting boards, fans, lights, vents, mopped the floors properly, toilet. The list goes on and on. Cleaners ignored our calls to re attended, so we had to clean it ourselves and have requested a refund but no reply.

4 comments
High Power Cleaning
Augie A.High Power Cleaning

We are not sure why you leave this review for us. We have never done any work for you. This is a fake review we could not find this person on our database ..

Tess
Tess

Perhaps you should spend less time trolling the internet and more time attending customer queries via email. Still awaiting a reply from last week.

Tess
Tess

Obviously found us on your system, thank you for the threatening call that we recorded saying your going to find my partner at his workplace.

House Cleaning Services

Find out how High Power Cleaning compares to other House Cleaning Services

Know better, choose better.

Compare all
Svetlana P.

Svetlana P.Greater Melbourne (Inner), VIC

This is not end of lease cleaning

published

I have ordered an end of lease cleaning, they asked for 240 dollars for a studio, but ok, if it is clean. When I returned, there was dust on shelves. Kitchen floor was not wiped, it still had a stain on the place where fridge was. Kitchen drawers were dirty. Shower was not cleaned properly. Cobwebs were still in the corner where fridge was.
When I called “I have an issue with cleaning” line, nobody picked up, though it was advertised as 24/7 line. I left a message and left a phone number - nobody called at all.
I do not recommend using this service.
I cleaned it up myself after that.

  • +1
5 comments
Svetlana P.
Svetlana P.

The owner said they are too busy and asked me to remove the review. How very nice.

High Power Cleaning
Augie A.High Power Cleaning
Svetlana P.
Svetlana P.

Is it normal for a business to call people who left reviews and ask to remove them?

Colleen W.

Colleen W.Greater Melbourne (Inner), VIC

Abysmal

published

On the day of the cleaning the booking contact was rude, aggressive and threatening because I didn't pay the night before. I hadn't even been asked for it. He then charged me $60 more than was quoted. There's no come back if you aren't happy with the job!

2 comments
High Power Cleaning
Augie A.High Power Cleaning
Colleen W.
Colleen W.

Abysmal means terrible.

John Bradley

John BradleyGreater Melbourne (Outer), VIC

  • 3 reviews
  • 2 likes

Rude people

published

Booked and paid when the cleaner rang he had the wrong day fixed that but he was to arrive at 9am no show, manager told me he organised some to come at 1 pm no arrival tried ringing no answer left message he rang back was extremely rude and hung up them someone was to arrive at 2 pm no show manager was rude again got message they would arrive at 3pm no show then about 4 pm they arrived the 2 girls were great felt sorry for them. Never again I think he should have discounted my $450 cost for the inconvenience.

2 comments
High Power Cleaning
Augie A.High Power Cleaning

We apologise for the unfavourable experience that you have encountered. It is our goal to ensure every customer receives the top level service. We will endeavour to provide you with an exceptional experience next time

John Bradley
John Bradley

Thankyou for your response

Dave M.

Dave M.Murray Region, NSW

Great service!

published

James from High Power Cleaning really delivered what he promised. He was on time (8am) and worked all by himself until 7:30pm! The work ethics of this man is unbelievable! He did great job by getting all the grease off the oven, steamed clean the carpet, wiped the wall and above it all very friendly persona. The price for the clean was reasonable.

1 comment
High Power Cleaning
Augie A.High Power Cleaning

We are delighted to hear that you are happy with the cleaning service provided!
We look forward to providing you with even more service.

andrei

andreiGreater Melbourne (Metropolitan), VIC

stay clear they fail to deliver and run leaving you with nothing

published

booked, paid and they arrived and got on teh phone to their manager and left leving me with a booking at 1 pm and no possible way to look for another cleaner in time for inspection. thanks, guys .. you suck
don't bother going with thee guys, policy on the fly . go for jims or someone who cares about customers

1 comment
High Power Cleaning
Augie A.High Power Cleaning

We apologise for the unfavourable experience that you have encountered. It is our goal to ensure every customer receives the top level service. We will endeavour to provide you with an exceptional experience next time

Vipin G.

Vipin G.Sydney, NSW

Great Cleaner!

published

We are very pleased with Lady's work. She was a very professional and left a great impression of this company! She was very thorough and cleaned our house to perfection!

1 comment
High Power Cleaning
Augie A.High Power Cleaning

Hi Vipin thank you very much for the detailed review, it is greatly appreciated and is always a pleasure working with you!

House Cleaning Services

Find out how High Power Cleaning compares to other House Cleaning Services

Know better, choose better.

Compare all
Reece

Reece

  • 5 reviews

This product is truly AMAZING!!!!

published

Kristy’s attention to detail and bubbly personality makes it a pleasure to have her in our home. The house looks amazing and I don’t know why I waited so long to contact a home cleaning service. For anyone thinking of trying High Power Cleaning - I would recommend High Power Cleaning without hesitation!!!

High power cleaning is a super professional and excellent service!
We have utilised them twice now and have set up regular services on a fortnightly basis.
Highly recommended.
Jaime and Claude are professional and fabulous. They are always on time and do a great job with cleaning. Highly recommended!

david

davidaugieakble@hotmail.com

  • Verified customer

Great reliable service

published

Have been with High power cleaning for nearly two years and have found them to be very efficient,professional and have always fulfilled my wishes. Would highly recommend people to use them.

Sally

SallyGreater Melbourne (Metropolitan), VIC

Don't waste your money or your time.

published
2 comments
High Power Cleaning
Augie A.High Power Cleaning

We apologise for the unfavourable experience that you have encountered. It is our goal to ensure every customer receives the top level service. We will endeavour to provide you with an exceptional experience next time

Sally
Sally

Im sorry Augie..
It has taken 4 months to respond to my complaint and there certainly will never be a next time!

Michelle

MichelleGreater Melbourne (Outer), VIC

  • 2 reviews

What a waste of money!!

published
1 comment
High Power Cleaning
Augie A.High Power Cleaning

We apologise for the unfavourable experience that you have encountered. It is our goal to ensure every customer receives the top level service. We will endeavour to provide you with an exceptional experience next time

Ali

AliVic

  • Verified customer

Excellent service provided

published

Now I have a new house and I decided to take care of cleaning permanently by hiring regular cleaning service.High power cleaning has one of the best offers for fortnightly cleaning and I choose them. The lady is very friendly and she cleans all the house.

1 comment
High Power Cleaning
Augie A.High Power Cleaning

Hi Ali thank you very much for the detailed review, it is greatly appreciated and is always a pleasure working with you!

Page 1 of 4

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and High Power Cleaning representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.