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Home Group WA, Perth Metro

Home Group WA, Perth Metro

 Verifiedhomegroup.com.au
Home Group WA, Perth Metro
4.8

330 reviews

Positive vs Negative
94%6%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
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  • Post-Construction
Customer Service
4.7
Site Admin ?
4.7
Timeliness
4.7
Structural Integrity
4.8
Plumbing & Waterproofing
4.7
Electrical & Lighting
4.7
Flooring
4.8
Transparency ?
4.7

As of November 2016, Home Group is offering clients a $50 Coles/Myer voucher to their customers to encourage them to write a positive or negative review. It is possible that reviews were written by customers who received such a reward.

Zohra
ZohraWA2 posts
  Verified WA, Perth Metro

Very happy with our experience building with Home Group. Our home was completed in just 8 months, and the whole process was smooth from start to finish. Great communication, quality workmanship, and excellent service. Highly recommend! Show details

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Toby M.
Toby M.WA
  Fair Incentive Verified WA, Perth Metro

We recently completed our second build with Home Group WA and had another great experience. A special mention to Blair Pennington, our sales consultant, who was fantastic from the very beginning. He was knowledgeable, approachable, and made the whole process easy and stress-free. Once construction started, everything moved along really well.… Read more

Our supervisor Paul did an excellent job, communication throughout the build was great, and everyone we dealt with along the way was friendly and professional.

We would definitely build with Home Group WA again.

Georgia
GeorgiaWA
  Fair Incentive Verified WA, Perth Metro

Our build was very well managed. Our house is made with such great quality. Any issues were attended to and sorted quickly after issue being raised. We are extremely happy with the build and the assistance through the whole process. Show details

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Reviews with attachments

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Jahmina.H
Jahmina.HWA
  Verified WA, Perth Metro

We couldn’t be happier with our experience building with Home Group! From the very beginning right through to key handover, the entire process exceeded our expectations and we’re so incredibly happy with the final result. A huge thank you to our Sales consultant, from day one he made us feel comfortable, supported, and genuinely looked after. He… Read more ·  1

is so knowledgeable, transparent, and easy to deal with. He was always honest, approachable, and truly cared about helping us create the perfect home for our family.

The quality of our home is honestly amazing and something that stood out to us throughout the whole build. Every stage was completed to such a high standard and you can really see the care and attention to detail that went into the build.

A huge shoutout as well to our site supervisor, who was absolutely incredible throughout the build. He was so switched on, organised, proactive, and always on top of everything happening on site. Nothing ever felt forgotten or delayed unnecessarily, and you could tell he genuinely cared about making sure things were done properly and efficiently. Having someone so reliable overseeing the build made the whole process feel smooth and stress-free.

We were also blown away by how quickly our home came together without compromising on quality. Our slab went down in August 2025 and we received key handover in May 2026!! Watching everything progress so quickly and consistently was honestly exciting, and Home Group made the entire journey feel seamless from start to finish.

Thank you, to the Home Group team for all their hard work, communication, and support throughout the journey. We truly love our new home and wouldn’t hesitate to recommend Home Group to anyone looking to build!

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Gloria Mavhunga
Gloria Mavhunga
  Verified WA, Perth Metro

I can’t fault Home Group at all. We had an amazing experience with them from start to finish! Their work is up to standard and we love our new home. Show details ·  1

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Hayley Currie
Hayley CurrieWestern Australia
  Fair Incentive Verified WA, Perth Metro

Homegroup have been exceptional throughout the whole process of building our family home. From slab down to keys in just 7 months all the trades were perfectionists and very tidy. The communication was outstanding kept in the loop at all times as to what was happening next. Our supervisor was amazing if we ever had any questions he would always… Read more ·  1

get back to us with the answers. Overall experience has been amazing and if we build again in the future we will 100% choose Homegroup WA.

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Bhagwant
Bhagwant
  Fair Incentive Verified WA, Perth Metro

I got my house in the given time frame. Special thanks to the whole team for their cooperation with us. All tradies did their job with perfection . During construction they update us on time. Show details ·  1

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Sharna and David
Sharna and DavidWA
  Fair Incentive Verified WA, Perth Metro

Fantastic and well managed from start to hand over. Workmanship and quality of products was to a very high standard. A minor issue with an incorrect colour oof tile choice was handled quickly and professionally. Show details ·  1

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Norbert
NorbertWA
  Fair Incentive Verified WA, Perth Metro

Really happy with my home built by Home Group. The place is clean, modern, and well finished, and the whole process was straightforward. You can tell there’s good attention to detail. Would definitely recommend them. Show details ·  1

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Sharon Matashu
Sharon Matashu
  Fair Incentive Verified WA, Perth Metro

We had a really great experience building with Home Group. The whole process was smooth, and the team was professional, responsive, and easy to work with from start to finish. We’re very happy with the outcome and would highly recommend them to anyone looking to build Show details ·  1

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Jacques nieuwenhuis
Jacques nieuwenhuisWA
  Fair Incentive Verified WA, Perth Metro

Our build was completed in 7.5 months. The communication was consistent and transparent with replies to emails or messages was perfect. Great quality material, amazing workmanship and i highly recommend Homegroup Show details ·  1

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Eva M.
Eva M.VIC3 posts
  Fair Incentive Verified WA, Perth Metro

We just got the keys from our new build home by Home Group WA and we are extremely impressed with how it turned out the fact that we are living in Melbourne and didn't have the chance to visit it while in construction. We are satisfied with the quality and finish of the house though there are very minor issues but still happy on the outcome. We… Read more ·  1

are also grateful to the Home Group Team for their patience and constant updates from quotation to finish of the build. Thank you and we look forward for another building journey with you in the near future.

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Kirsten
KirstenWA
  Fair Incentive Verified WA, Perth Metro

Just finished completing our second build with Homegroup. They were very honest upfront regarding admin and build timeframes so were fully aware from the start how long the process was going to take. Admin stage took just under 6 months including all financial aspects & updates logged on the portal promptly. Prestart options had changed slightly… Read more ·  1

since our first build and found the options slightly limited but we did have the option to source alternative carpets directly via carpet call and tiling from Crosby's

We progressed into construction stage (7 month completion) with slab down in September, given the time of year we were hit with a number of public holidays and shutdowns (Xmas/NY) and officially got key handover in April.

Our supervisor jordan & liaisons (Emily/Kate) acted promptly with any queries we had during the build. During this stage we did find the portal updates reduced but we lived locally so was able to see what progression was made.

All in all happy with the our home and would choose homegroup again.

Home Builders

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Jade Reynolds
Jade ReynoldsWA
  Verified WA, Perth Metro

Building our home was something I went into feeling nervous, but Claudia, beth Steve and everyone else involved were incredible. especially as a single parent wanting everything to be absolutely right for my son. With his additional needs, this wasn’t just about finishes or aesthetics. It was about safety, accessibility, comfort, and creating a… Read more ·  1

space where he could truly thrive.

From the very beginning, the building company exceeded every expectation I had. They didn’t treat this like just another project—they took the time to genuinely understand our situation. They listened. Not just politely, but with real care and intention. Every conversation felt like it mattered, and every concern I raised was taken seriously.

What stood out most was how proactive they were. They didn’t wait for me to ask for adjustments—they offered thoughtful suggestions to make the home more functional and supportive for my son’s needs. From wider walkways and practical layouts, to ensuring everything was safe, easy to navigate, and future-proofed, they approached every detail with purpose.

Throughout the build, communication was consistent and reassuring. I was kept informed at every stage, and I always felt included in the process. It made such a difference knowing I could trust them—not just to build a house, but to create a home that truly worked for us.

When it came to the final result, I was honestly blown away. Everything was finished to such a high standard, and you could see the care that had gone into every detail. But more than that, they made sure it was perfect for my son. A place where he feels safe, supported, and comfortable—and where I feel proud and at peace knowing I’ve given him that environment.

This wasn’t just a build. It was a life-changing experience. I’ll always be grateful for the way they treated us—with compassion, professionalism, and genuine heart.

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Tzu-ya Lin
Tzu-ya LinWA
  Fair Incentive Verified WA, Perth Metro

Todd is absolutely fantastic! He’s very knowledgeable and gives amazing advices from the beginning to the end of whole building process. We really appreciate to have him to help us all the way. Can’t recommend him enough!!! Even with the building time and quality they are amazing finishing in 10 months. Highly recommend them !! Show details ·  1

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Steff W.
Steff W.WA
  Fair Incentive Verified WA, Perth Metro

I recently completed building my first home with Home Group and I’m really happy with the result. The process was well organised and professionally managed, with clear communication, well-explained timelines, and prompt responses to any questions I had. The quality of workmanship is excellent, and the team was supportive and genuinely focused on delivering a great outcome. Definitely recommend. Show details ·  1

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Divya Sharma
Divya Sharma
  Verified WA, Perth Metro

This was our first time building a home from scratch, and honestly we couldn’t have asked for a better team to guide us through it all. From start to finish, everything felt really well organised and smooth. The team was always easy to reach, quick to respond, and genuinely took the time to listen to our concerns and understand what we wanted in… Read more ·  1

our home.

We really appreciated how they balanced giving expert advice while still respecting our priorities and ideas for the design. It made the whole process feel collaborative rather than overwhelming.

We’re so happy with how everything turned out — the final result is exactly what we were hoping for. Thank you to the team at Home Group WA for helping us make all the decisions and bring everything together so beautifully.

Couldn’t recommend them more!

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Juan Carlo S.
Juan Carlo S.WA
  Fair Incentive Verified WA, Perth Metro

We recently built our home with Home Group WA and had a really good experience overall. The whole process felt straightforward and much more enjoyable than we expected. Home Group WA’s team was easy to talk to and always kept us updated. Whenever we had questions, they were quick to help and made things clear for us. We’re really happy with the… Read more ·  1

quality of the build and how everything turned out. It looks great and feels like a home we’re proud of.

Home Group WA also finished on time, which we really appreciated.

We’re glad we chose Home Group WA and would happily recommend them to others.

Latest follow-ups

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Enamul S.
Enamul S.WA
  Fair Incentive Verified WA, Perth Metro

Our build with Homegroup has been awesome. From the initial consultation with Kirk to key handover by Renee, our experience has been mostly flawless. Then once we moved in, Lynn from the maintenance department has addressed most of the issues raised… Read more ·  1

promptly and effectively. I would highly recommend Homegroup. Couple of my friends are also building with them, they were so impressed with our luxury kitchen setup. We love our newly built house.

 Follow-up  · - How functional is the garage space? The garage space the builder had designed was standard double garage. I updated it to include a storage space. - How energy efficient is the home? 6, When we committed to build, we didn't required to match rating 7. Since then we have added solar panels after handover. - What landscaping options were included? Homegroup doesn't include landscaping I believe. Ours was included through the land developer.

BBInPerth
BBInPerthWA5 posts
  Fair Incentive Verified WA, Perth Metro

Everything about dealing with HomeGroup was professional and first class. The build time was very reasonable and every question or concern we had was addressed same day. I can't recommend HomeGroup highly enough, especially our site supervisor Troy… Read more ·  1

who treated building the house as if it were his own. Start to finish it was totally pain free. We would definitely build with them again.

 Follow-up  · In answer to the questions: Was the incentive worthwhile? I would have written this without the incentive. The incentive didn't stipulate you had to give a 5 star review, I gave that not because I'm a shill but because HomeGroup were genuinely great to deal with. What electrical aspects excelled? None. The electrical work was pretty standard, we… Read more

In-depth reviews

Sukh P.
Sukh P.
  Fair Incentive Verified WA, Perth Metro
Structural Integrity
Electrical & Lighting
Flooring

We had an excellent experience building our home with Home Group and couldn’t be happier with the overall journey. From pre-start through to handover, the process was well organised and much smoother than we expected. Our build progressed really well — slab, brickwork and roof stages moved efficiently, and even with the Christmas shutdown period,… Read more ·  1

everything stayed on track. From lock-up in late January to final stages in February and March, the work moved quickly and professionally. We received our keys around early April, which aligned very well with the expected timeframe. A big thank you to Savanna, Alex, and the entire Home Group team for their continuous support, communication, and professionalism. They were always approachable, kept us informed, and handled everything in a very organised manner. The quality of the build and attention to detail have been great, and we are very happy with how our home has turned out. It’s clear that a lot of effort has gone into delivering a quality result. Overall, it has been a very positive experience, and we would highly recommend Home Group to anyone looking to build a new home. Thank you again to the whole team for making this journey a smooth and enjoyable one!

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Ravikumar
RavikumarWA
  Fair Incentive Verified WA, Perth Metro

It was a wonderful journey working closely with Home Group to build our lovely home in Landsdale. From the very beginning, the consultant was extremely helpful in guiding us through the planning and design process. They took the time to understand our needs and preferences and helped us choose a layout that perfectly suited our family and… Read more ·  1

lifestyle. Their advice during the planning stage made the whole experience smooth and enjoyable.

The pre-start staff were also very friendly and supportive. They patiently explained the available options and helped us select the right materials, finishes, and upgrades for our home. Their guidance made the decision-making process much easier and more comfortable for us.

Constructing our two-storey house was an exciting experience, and we really enjoyed watching each stage come together—from the foundation and framework to the roofing and final interior finishes. The construction progressed well, and the team maintained good communication throughout the entire building period.

We were also very happy with the quality of the materials and finishes used in our home. The tiles are stylish and durable, giving the floors and bathrooms a modern and elegant look. The kitchen cabinets are beautifully designed with great storage and a neat finish. The marble benchtop adds a premium touch and has become one of the standout features of our kitchen. The attention to detail throughout the house truly reflects the quality of the work.

Finally, we would like to sincerely thank Home Group and the entire construction team for their hard work, professionalism, and support throughout this journey. We truly appreciate everything you have done to help us build our dream home. Wishing the Home Group and the construction team all the very best for continued success in the future.

Home Builders

Find out how Home Group WA, Perth Metro compares to other Home Builders

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Courtney F.
Courtney F.
  Fair Incentive Verified WA, Perth Metro

We had the most incredible experience with HomeGroup. I cannot fault them at all, from the very beginning we met Adrian R at one of the display homes and he was incredible to deal with! So upfront with costs, design recommendations and really great to speak with and ask advice. We always felt comfortable asking questions and were very confident… Read more ·  1

with how honest he was even from the very beginning.

Our pre-start was so much fun and we ended up meeting Monique G who made our experience super enjoyable and easy. That was a very memorable day for us. Once again any time we wanted to change something or wanted some advice Monique was very knowledgable and always happy to help.

Once we moved into construction we had Tia M as our client liaison and Frank as our builder, from start to finish anytime we had a question or sent an email it was met with honesty, kindness and quick replies, I don’t think I’ve ever experienced such fast customer service, and we always received that from Tia. The timeframes were always met and like clock work we moved into our home on the 9 month mark. We also found that Frank took so much pride in his work and when visiting our build we ran into him a couple of times, he was always so friendly, welcoming and always taking extra time to take us around, show us little bits and pieces and explain to us what’s to come and what to expect at the next stage. We always really enjoyed our interactions with Frank and found that he was very thorough due to his vast knowledge.

We have friends and family ask us, “oh you built, how did that go for you? You guys are brave”. And I literally look at them and say we had the most perfect experience from the very minute we walked into that display home to when we exited the HomeGroup building with keys in hand. My partner and I cannot fault them, we honestly did feel like a part of the HomeGroup family. Anyone we speak to that is considering building we always say HomeGroup!!! I want to make it clear we did shop around for some time before we committed to HG but we found that the pricing was amazing for the quality and design and the extras were great. We found some other deals just didn’t match up even without spending extra on the upgrades the standard specifications already had what we were after (kitchens are beautiful even prior to upgrades with lots of storage, upper cabinetry, laundry cabinetry and scullery standards are all immaculate).

Since moving in we are now in maintenance phase and like any new build we have had a minor blockage with new pipes which is normal in a new development area but the minute we send a notice to maintenance we had a plumber in by the hour and our roller door hinge got stuck early on, the same thing we had a maintenance person from centurion in under 12 hours (happened late on a Friday and fixed by 1pm Saturday).

This has probably been a novel to read but I know what it was like when we were at the beginning of building looking for the right people to build our home, we found that so I hope this review has helped someone out there in the same boat.

Positive reviews

Benura V.
Benura V.WA
  Verified WA, Perth Metro

We have had a great experience working with Ronny throughout the early stages of our home building journey. From helping us find a suitable block of land to guiding us through the home design and pre-contract process, he has been professional, approachable, and extremely supportive throughout. Ronny has always been responsive and patient in… Read more ·  1

answering our questions, taking the time to explain details clearly and helping us make informed decisions with confidence. His knowledge and guidance have made the entire process much smoother and far less stressful for us.

We truly appreciate his assistance and would highly recommend Ronny to anyone looking to build their home.

APURV
APURVWA
  Fair Incentive Verified WA, Perth Metro

homegroup' build quality is very good, whatever you have decided on paper, you can see in results. the house was beyond our expectations. we are very happy with the process and work. Show details ·  1

Bruce M.
Bruce M.WA
  Fair Incentive Verified WA, Perth Metro

The process of building with Home group WA has been excellent. Having build previously with other builders we entered this adventure with some trepidation. However, Home group have delivered a product that exceeds our expectations. In addition, the levels of transparency of activities and timelines provided through the app was excellent. Show details ·  1

Negative reviews

vukasin prostran
vukasin prostranWA
  Verified WA, Perth Metro
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring

It is a shame I’m re writing my review. A review which I did pre maturely. Upon picking up my keys I was told that all my outstanding items from PCI were completed This was not the case. Half the items were completed and the two more difficult were not. This was home groups first mistake and lie. The supervisor who said all the work had been… Read more

completed had not been. It’s been a month and I’m still chasing my tail to try to rectify an issue. This is costing me time and money.

On a more serious issue a home groups representative found their way it to my house after handover. No real answers just deflection. Trying to out it back on me. Terrible .

Makes me nervouse about having to call them back if another issues arises down the track.

Dealing with their admin since I made my last payment and since I got my keys has been an absolute joke.

They have wiped their hands clean. Got their money and forgot about their customers.

This is the long story short. I will never use home group agains.

Home Group
Home Group    

Thank you so much for your kind words. We’re so… Read more

Mark
MarkWA17 posts
  Verified WA, Perth Metro
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Transparency

Great at first, building was an easy process. However, HomeGroup denied liability to all cracks I have on my walls and the contractor who came to fix a bulkhead on my living room didn't finish the job and never came back. I left a negative review on Google and was asked to call them as I wasn't in the system. I did, and never heard anything back.… Read more

Not recommended as they don't care about existing customers, only new ones.

Update: since contractor came around taking photos for over two weeks ago of the cracks in my walls, I've tried calling HomeGroup to be told that they'll call me back but haven't received any follow up. I don't recommend HomeGroup at all.

Home Group
Home Group    

Hi Mark, thanks for your patience, our maintenance… Read more

Veetishay B.
Veetishay B.2 posts
  Verified WA, Perth Metro

I'm extremely disappointed with Home Group's sales process. After purchasing a land and home package, the title was delayed over a year. Our sales representative, [Name Removed], was unresponsive and used high-pressure tactics. When I had to buy a new property, [Name Removed] threatened legal action. However, contacting the land developer… Read more

directly led to a full refund for the land ($3000).

I strongly advise against Home Group due to poor management, lack of communication, and unreliable sales practices. Consider Satterley for land-only packages.

I hope Home Group takes this review seriously, addresses my concerns, and trains their sales representatives to improve customer service and transparency. And also hope to be compensated back my $2000 I’ve paid and nothing been delivered as part of the sketch drafting..

Thanks for reading my review hope that’s going to help others before entering a contract with them..

Home Group
Home Group    

Hi Veetishay, thankyou for your patience whilst we… Read more (+1 reply)

Recent reviews

Firdaus Yusup
Firdaus YusupWA
  Fair Incentive Verified WA, Perth Metro

I had a really positive experience building with Home Group. From start to finish, the team was professional, supportive, and easy to work with. Communication was clear throughout the process, and they were always willing to answer questions and keep us updated. The quality of workmanship and attention to detail and the whole experience felt… Read more ·  1

smooth and well managed. I am very happy with the final result and would gladly recommend Home Group to anyone looking to build their home.

Rose P.
Rose P.
  Fair Incentive Verified WA, Perth Metro

Extremely happy with our new home. Whole process from the initial design to finished home was well managed throughout with excellent communication. Emails were answered promptly. No major build issues. Minor issues fixed prior to handover. Excellent workmanship and high build quality. Show details ·  1

Kodie Gray
Kodie Gray
  Fair Incentive Verified WA, Perth Metro

Our build was managed very well with excellent communication all through out the build, the final cost came up under budget which is awesome the end result was more then we expected we love it Show details ·  1

Joseph p.
Joseph p.
  Fair Incentive Verified WA, Perth Metro

We couldn’t be happier with our new home! The entire build was managed extremely well—communication was clear, and the process stayed on track from start to finish. The build was completed ahead of schedule, which was a fantastic surprise. Not only that, but the final cost came in under budget—a huge win for us. The workmanship is top-notch, and… Read more ·  1

we’re absolutely satisfied with the result. We can’t recommend home group enough for anyone looking to build their dream home!

Priya
PriyaWA
  Fair Incentive Verified WA, Perth Metro

The overall experience with Homegroup WA was very positive. Sujit Bala took the time to understand my requirements and suggested designs that aligned well with my preferences. Communication was clear and responsive throughout the process. Overall, I’m happy with his service and appreciate his professionalism and support. Thank you Priya Show details ·  1

Dawie & Hanlie E.
Dawie & Hanlie E.WA
  Fair Incentive Verified WA, Perth Metro

Signed contract with Home Group in Dec 2024 and received our keys in April 2026 - well within the timelines given. Inspection with our own, independent inspector, showed no major issues and the few minor issues were sorted out within a week. Happy with the process, except a few changes that haven't been discussed with us. Quality of work and products were great! Will definitely recommend them to friends and family. Show details ·  1

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