1,958 reviews
- Pre-Construction
- ·
- Mid-Construction
- ·
- Post-Construction
AI reviews summary
Pros
Cons
Verdict
Overall sentiment towards Homebuyers Centre Victoria is largely positive, driven by high praise for individual sales consultants who provide supportive, transparent, and approachable service to first-time home buyers. While the sales and active construction phases receive frequent commendations for efficiency and build quality, a subset of customers reports frustration with administrative delays and communication gaps during the pre-construction period. Prospective clients may benefit from maintaining proactive communication and considering independent building inspections throughout the construction and handover stages.
My experience with Homebuyers Centre has been nothing short of amazing! From the moment I came across their advertisement online and contacted John Tran, my journey towards owning my dream home began with genuine care, encouragement and support. John guided me through the early stages, helping me understand my options, what I could afford and… Read more · 1
where I wanted to live. He also introduced me to Jack Nuzzo at Resolve Finance, who helped me understand my borrowing power and the steps needed to make my dream a reality.
What truly stood out was how much John genuinely cared about my journey. He regularly checked in on my progress, encouraged me when I felt uncertain and offered advice suited to my circumstances. Even when I doubted whether homeownership was possible, John continued to believe in me and cheer me on. One moment I will never forget is when he got up at 5:30 am to help secure my preferred block of land! That level of dedication speaks volumes about his commitment to his clients.
With John’s guidance and Jack’s assistance with finance, the entire process has been smooth and stress-free. Now that my home is being built, the fantastic service continues. Andrew Graham, the site manager, has been wonderful, providing fortnightly updates and photos of my home’s progress. Being able to see my dream home gradually come to life and stay informed throughout the building process is so exciting and reassuring. I truly appreciate the communication and care that have continued well beyond the initial stages.
I would wholeheartedly recommend Homebuyers Centre to anyone considering building their own home. If you’re in Melbourne, I highly encourage you to reach out to John Tran. Having a team that genuinely cares, supports you and goes the extra mile makes all the difference. Thank you, John, Jack, Andrew and the entire team for making this journey such a positive and memorable experience. What once felt like an impossible dream is now becoming a reality, and I cannot wait to move into my new home. I am so grateful I chose Homebuyers Centre and would make the same decision all over again!
With much appreciation and a grateful heart.
Janine Bruiners
I had an excellent experience throughout the home-buying process, and I can’t thank Mukesh Adhikary enough for all his help and support along the way. From the beginning, Mukesh has been incredibly professional, approachable, and attentive, making what can be a stressful and complicated process feel much more manageable. His communication has… Read more · 1
been outstanding throughout. He has always taken the time to keep me informed, answer my questions, explain each step clearly, and provide updates whenever needed. Whenever I had concerns or needed clarification, he was patient, responsive, and willing to go the extra mile to ensure I understood everything and felt confident moving forward.
Buying and building a home comes with plenty of challenges and uncertainties, but Mukesh’s dedication, knowledge, and genuine commitment to helping his clients made a real difference. I really appreciated that he made me feel supported throughout the process rather than just another customer.
I would highly recommend Mukesh to anyone going through the home-buying process. His professionalism, communication, and willingness to help have been exceptional, and I’m genuinely grateful to have had him assisting me on this journey. Thank you, Mukesh, for making such an important milestone a much smoother and more positive experience!
Great experience, Nick was awesome! The build went smoothly and we are very happy with our house. Everything was delivered on time and any issues were rectified with our site supervisor. Would happily build with Homebuyers again! Show details · 1
Reviews with attachments
We’re so happy to have built our first home with Homebuyers Centre. A special thanks to Mukesh Adhikary, who helped us right from the beginning. We were initially looking for an established house and hadn’t really considered building. After speaking with Mukesh, we started to see the benefit of choosing a floor plan that suited our family instead… Read more · 1
of trying to find an existing house that ticked all our boxes. He helped us feel comfortable with the idea of building, and that’s what changed our minds.
As first home buyers, we had lots of questions and asked him for so many different floor plans before finalising one. We really appreciated his patience and the time he gave us to feel sure about our decision.
Thank you to Mukesh and the whole Homebuyers Centre team for helping us bring our first home to life. Seeing it go from a floor plan to our own home has been such a special feeling. We’d happily recommend them to anyone looking to build.
I would like to share my experience with Stefan Gigovic, New Home Consultant at Home Buyer Centre (HBC), who helped me through the HIA contract process for my Winton 25 home in Melbourne’s south-eastern suburbs. What I really appreciated about Stefan was his clear communication and the way he dealt with me throughout the process. There were no… Read more · 1
pressure tactics or aggressive sales approaches; he gave me the time and information I needed to make my decision. More importantly, he stood by what he had committed to, both verbally and in writing, and whenever I raised a concern about something not matching our agreed arrangements, he followed it up rather than brushing it aside.
There were a couple of occasions where he genuinely went out of his way to help. For example, the reverse-cycle air-conditioning system described in an email did not match what was shown in the electrical plan. Stefan followed up internally and worked towards a suitable resolution. There was also some confusion regarding the inclusion of blinds for the stacker doors, with different information coming from different consultants. Once again, Stefan took the matter up internally and helped get it resolved.
I had obtained and compared around eight quotes from different builders before making my decision, so it was not a decision I took lightly. Stefan was one of the main reasons I chose HBC over the other options. I had also seen generally positive reviews about HBC on Facebook and in other groups, which gave me further confidence in my choice.
Building a home is a big financial commitment, and having someone who listens, follows through on their promises and is willing to stand up for their customer makes a real difference. In my experience, Stefan did exactly that, and I genuinely appreciate the support he provided throughout the process.
- +2
Buying a house is one of the biggest milestones in life, and my experience with Homebuyers Centre has been an exciting and memorable journey. From the initial stages of planning and choosing our home design to seeing the house gradually come to life, it has been a rewarding experience. The building process involves a lot of steps, paperwork, and… Read more · 1
patience, but I appreciate the updates and communication from the team throughout the journey. It feels exciting to see the progress at every stage and know that we are one step closer to turning our dream home into reality.
Thank you to the team for being part of this important milestone in our lives- Especially to Eddie and StefanI ❤️looking forward to seeing the finished home and making many wonderful memories in it. ❤️
I have officially secured our home with homebuyers and could not be any happier or any more excited! Claude has been amazing to deal with. Helpful and very informative and my most favourite part is not pushy at all. Some other reps have basically harassed my phone and put me off any dealings but Claude has respected every response and request and… Read more · 1
made our dealings more pleasant and comfortable. Everything just fell into place. Looking forward to the rest of our journey and super excited with building our home.
Dealing with Josh from Homebuyers was fantastic and very very easy.. Communication was excellent and the process was very streamlined and honest.. Highly recommend speaking to Josh and the guys at Homebuyers to get your dream started as we did. Show details · 1
We had a great experience working with Josh Pianta, Sales Consultant at Homebuyers Centre, when we built our Addison home in Bonshaw, Ballarat. Josh was very approachable, friendly, and supportive from the very beginning. He took the time to listen to our concerns, answer all our questions, and guide us through the process of building our first… Read more · 1
home. As first-time home buyers, we truly appreciated having someone who made the experience feel smooth, simple, and easy to understand.
The process was quick and straightforward, and Josh continued to show his support right through to the end of our build and handover. His guidance and willingness to help made a big difference to us throughout this exciting milestone. We also appreciated the thoughtful little gift he gave us during handover, which was such a lovely personal touch.
Thank you, Josh, for helping make our first home-building experience a positive and memorable one. We genuinely appreciate all your help, patience, and support. We would happily recommend Josh to anyone looking to build their dream home with Homebuyers Centre!
Josh Pianta looked after us for our home in Alfredton, the Essence 17. We’ve been in our new home for a year now and couldn’t be happier. Josh got the ball rolling as soon as we were ready and made sure to accommodate all of our needs - from budget to home finishes. We’re looking at building our next home in the next year or two and are planning on dealing with Josh again! Show details · 1
Bradley has been very helpful in the first stages of the process, that is, selecting the unit that best suited my needs as well as going through the finishes. Ginny was helpful in assessing my paying capacity. She will not go around the bush when assessing how much you can reach based on your circumstances. Show details · 1
- +3
After previously leaving a negative review regarding our pre-construction experience, I wanted to provide an update now that our home has been completed. While I still stand by my comments regarding the pre-construction phase, which was frustrating due to delays, poor communication and changing timelines, I have to give credit where it is due.… Read more · 1
Once construction commenced, our experience was completely different.
Our Site Supervisor, Kane, was outstanding throughout the build. Communication was clear, issues were addressed promptly, and the build progressed smoothly with little to no delays. We were genuinely surprised by how quickly and efficiently the home came together after such a difficult start.
The quality of the finished home is excellent overall and we are very happy with the end result. Aside from a few minor paintwork imperfections, there is very little we can fault about the construction itself.
The reason I wouldn’t rate the experience a full 10/10 is solely due to the pre-construction stage. However, the construction team, particularly Kane, restored a lot of our confidence and delivered a home that we are proud of.
If Homebuyers Centre could improve communication, transparency and expectation-setting during pre-construction, our experience would easily have been a 10/10.
Homebuyers Centre has been great to deal with throughout my experience as a first home buyer. The whole process felt much clearer and less stressful thanks to the support and guidance from the team. Blake in particular was amazing to work with. He always took the time to explain things properly, answer all of my questions, and make sure I felt… Read more · 1
comfortable and informed every step of the way. I really appreciated how supportive and approachable he was throughout the process.
Find out how Homebuyers Centre Victoria compares to other Project Home Builders
Know better, choose better.
From our very first visit to a display home through to signing our contract, we have had an amazing experience. I honestly can’t speak highly enough of Blake Pilkington, our New Homes Consultant. He was honest, extremely knowledgeable, and kept communication open at all times. Blake worked incredibly hard to get us to where we are now, and his… Read more · 1
support throughout the process made everything feel seamless and stress‑free. Now that we’ve signed, we’ve transitioned to Chelsea, who has been outstanding so far. She has provided clear, precise updates on where our job is at and has continued the great level of service we’ve experienced from the start. Overall, our journey has been nothing but positive, and we wouldn’t hesitate to recommend Homebuyers to others building their homes.
The experience from the start was great. Honest quotes, advice and the packages are complete. Very helpful and supportive of first home owners. Flexible with terms and will work extra to help achieve what you want. I felt very supported through my first home buying process which is generally quite stressful. Show details · 1
First time to build and building with home buyers has been a great experience. I am almost finish with my build and its perfect time to write an objective review of my experience. Nick Elsden was such a great agent he walk me through the steps and answer all my question with patience. I didnt enjoy my color selection much I felt pressured to make… Read more · 1
up my mind as i have no idea of some of the things so i assume they choose stuff without asking my opinion to probably make it quicker too. It is a long process after all. Some of them i learn when the building started. My skirting was ordered wrong and my Site supervisor is pleasant enough to give me options I decided to keep it to AVOID further delays. I didnt realize that the color selection cannot be mix and match i should have done my research before signing. In Saying that all my Site supervisor has been so patient with me Especially Alastair Scribante. Kept me updated and address my concern. I visited the site and they could do better with cleanliness(Wink wink). i would sometimes find cigarette inside the house i guess it can't be avoided. The building time frame is amazing. Overall i had a such a great learning experience with homebuyers and would definitely recommend them to friends and family.
We have just completed our Empire 29 build with Homebuyers and wanted to share an honest review of the entire process start to end. We chose Homebuyers due to their longevity in the market and because they are a cash based business meaning in a market where builders were going under left right and centre, we felt that we had an extra level of… Read more · 1
protection.
Sales - we had an excellent sales experience, with a wonderful consultant who guided us to the right home and inclusions for us. We decided to go ahead with Resolve as our brokers meaning we only had to put down $2000 until the slab stage. We found this experience to be excellent. ⭐️⭐️⭐️⭐️⭐️
Colours - unfortunately our colour consultant was less than sub par, being unable to understand our request resulting in us having to triple check every detail and go back constantly on errors which was an ongoing and frustrating process. We recommend putting everything in writing even if you’re being reassured that your choices will 100% occur - we queried something and insisted they put it in writing and unfortunately the wrong thing was still installed however because we had it in writing homebuyers did agree to replace it to agreed.
In saying this we appreciated that home buyers had six colour schemes that we could choose from which gave us a bit of confidence that our home would be cohesive and beautiful. ⭐️⭐️⭐️
Preconstruction - once our land titled we entered the most frustrating part of the entire process. While our neighbours were getting to site within a month after title, It took 5 1/2 months before homebuyers got to site. This means our neighbours were both completely finished with their build before our build had even started. This meant we had extra to deal with like additional boundary surveys, and a neighbours slab encroaching, as well as MANY illegal dumping and illegal use by other builders occurring. While we had a consultant who was providing a great communication, we found it incredibly frustrating that other builders were able to start within 2 to 3 months however homebuyers were so slow getting to site. It would have been significantly improved if HBC had at a minimum put up temporary fencing during this process to stop illegal dumping. At this point, we were feeling quite disappointed after such an excellent and positive sales experience, as the colour and reconstruction experience was not giving us confidence in our build. ⭐️⭐️
Construction - thankfully once we did get into construction the entire process significantly improved. We did engage with a private inspector to check five stages within our build. We had two side supervisors one for the slab stage and then one for the rest of the build. Our first site supervisor had phenomenal communication and we were very pleased with how that stage progressed. We then got handed over to our second site supervisor who was significantly harder to get a hold of and the communication was lacking. Homebuyers provide an excellent portal for clients however our site supervisor did not upload any photos for the construction after the first stage. This was fine for us as we lived close by and could stop and go look at the progress however I could see this being frustrating for homeowners who lived further away from their build.
However, the quality of the work done in our home and the workmanship is excellent. Our private inspector was extremely thorough and still mostly found minor issues that homebuyers did address quickly. It took 26 weeks to build our double story home which was speedy but we could see the quality of the work done was excellent. Specifically our electrical, brick work and stone work is fantastic. The only issues we found were with the paint (standard is two coats and we highly recommend anyone wanting to build with homebuyers upgrades to 3 coats) and our doors. In saying this, we have many friends and family that have built and the standard that we received was definitely above expected with a volume builder compared to some of our friends experiences. All in all, we give the construction process ⭐️⭐️⭐️⭐️⭐️
I have just completed my handover just over 1 week ago and I couldn’t recommend homebuyers enough! The whole build process went very smoothly, my site manager rang me every 1 or 2 weeks to update me on what was booked in and what had been done. During inspections we found minimal issues that needing correcting which was amazing, and the things we… Read more · 1
found were corrected quickly. Everyone in the homebuyers team from accounts, site manager and CX hub were very easy to contact and get swift responses to questions. Laura, our new homes consultant and Nick, our site manager went above and beyond for us and I am forever thankful. This was our first home and I love it so much thanks to Homebuyers!
Latest follow-ups
My initial enquiry on a Land & House package was answered by Paige Kelly. She is the most patient, cheerful and friendly sales consultant I've ever met. Me being a meticulous and detailed person, she addressed all my queries and concerns with professionalism and accuracy. I am happy with the costings and have signed a HIA contract with Homebuyers. Show details · 3
Follow-up · I had a specific land size in mind as I wanted only a 2-bed 2-bathroom standalone house (not a townhouse), so it should be 200sqm or less. There are very few developers selling such a small land plot. My 2nd criteria is the price and locality. When I saw the Homebuyers Centre ad on the land size of 176 sqm close to my desired locality, I enquired… Read more
I have had nothing but a good experience going with Homebuyers centre . Laura Gould from Warragul Display has bent over backwards helping me with my choices her support has made this a breeze. I highly recommend Laura Gould and Homebuyers centre for anyone considering building a new home. Show details · 1
Follow-up · I must have made a mistake filling out the form because my name is Terri Kennedy and Laura Gould was the girl helping me from Home buyers Warragul. Kind regards Terri Kennedy
I was guided through the settlement and preconstruction with easi...Marissa made the whole process easy and doable. The professionalism is amazing, as well as the timeous response. Thanks to homebuyers Show details · 1
Follow-up · I have gone through the pre_pour stage with ease. The support was timely and professional and also considerate of my needs
Follow-up · Frame done, amazing work, approved too. Thanks Michael for all the updates and support. I am greaful for homebuyers and their personal, you make building easy.
In-depth reviews
We recently built our very first home with Homebuyers Centre, and we couldn’t be happier with the entire experience! As first home buyers, this was such a special and exciting journey for us, and the Homebuyers Centre team made it even more memorable. From the amazing sales team special mention to John T, to the wonderful design team and all the… Read more · 1
way through to construction, everyone was fantastic, helpful, and supportive throughout the process.
We genuinely enjoyed every stage of building our first home. The whole experience was smooth, exciting, and enjoyable, and we are extremely happy with how our beautiful home has turned out.
A huge thank you to the entire Homebuyers Centre team for making our dream of owning our first home come true. We are so grateful for such a wonderful experience and would highly recommend Homebuyers Centre to anyone looking to build their first home! We’ve build in Clyde and are very happy.
Thank you for making this special milestone such a happy and memorable one for us! ❤️
Find out how Homebuyers Centre Victoria compares to other Project Home Builders
Know better, choose better.
Steven was fantastic throughout the entire journey. He was always professional, approachable and incredibly helpful, making the whole process feel straightforward and stress-free. He was always available to answer my questions and provide guidance whenever I needed it. One of the things I found particularly helpful was Steven’s clear… Read more · 1
communication and smooth management throughout each stage of the build. The overall process was much easier than I initially expected, and having someone like Steven to guide me through the different stages made a real difference.
I genuinely appreciated Steven’s support, professionalism and willingness to go the extra mile. He was an absolute legend throughout the whole journey, and I’m very grateful for his assistance in making the building experience such a positive and enjoyable one.
I would highly recommend Steven to anyone going through the building process. His dedication, communication and genuine willingness to help made the entire experience so much easier.
Building my Bella 18 with Homebuyers Centre has been an incredible experience from start to finish! I couldn't be happier with how my new home turned out. The floor plan of the Bella 18 is brilliantly designed—spacious, modern, and perfectly suited for my lifestyle with great natural light and functional living areas. A huge shout-out to my… Read more · 1
Pre-Home Consultant, Steven Ramsden, who made the initial stages completely seamless. Steven took the time to understand my vision, guided me through every step of the paperwork and options, and was always patient, transparent, and approachable. His guidance made what could have been an overwhelming process stress-free and exciting.
Once build day arrived, my Site Manager, Riley D'arcy, was an absolute legend. Riley kept me informed at every single stage with clear communication, regular updates, and meticulous attention to detail. His professionalism and dedication ensured that my build was delivered to the highest standard and on schedule.
Thank you to the whole team at Homebuyers Centre, especially Steven and Riley, for making my dream home a reality. I highly recommend them to anyone looking to build their home!
Positive reviews
We are now two years into living in our home built by Homebuyers Keep, and we remain extremely happy with our decision. Looking back, the entire process was well-supported. Stefan Gigovic was instrumental in helping us navigate the sales process and select the right home for us. During pre-construction, Holly was incredibly patient and thorough… Read more · 1
with every detail, which made the planning phase much easier. The construction phase, led by Justin, went smoothly and met our expectations.
Even two years later, we appreciate the ongoing support, David and Aidan in the warranty department have been outstanding, always ready to assist and going above and beyond whenever we’ve needed them. It’s been a solid experience from start to finish, and we highly recommend the team at Homebuyers Centre to anyone looking for a reliable builder.
I built the Windsor 28 in Sunbury.
We had a very good experience with HBC. From the start to finish. Stefan Gigovic (consultant) was really good, helpful, and very responsive. He explained everything that we needed and discussed different options. During construction, I cant remember a big issue that wasnt resolve. Dan (SS) regularly updated us and we also had a chance to visit the… Read more · 1
site and discuss the inspection report and resolution. The warranty team is also very responsive and immediately resolved the issues we raised.
Overall, we had a very good experience. If i will get another chance to build a house again I would do it with Stefan, Dan and HBC or Botique.
Thank you guys.
We have really good experience with Stefan Gigovic. He is very knowledgeable in what he is doing. He helped us through out building process. And also Excellent experience with Homebuyers! Professional team, quality workmanship, great communication, and a smooth building process. Highly recommended for everyone! Show details · 1
Negative reviews
I recently built an investment property with Homebuyers Centre, and unfortunately my experience was very disappointing. While the head office customer service team was generally responsive, the overall site management and construction process were frustrating from start to finish. On one occasion, the construction site was left littered with beer… Read more
bottles, which raised concerns about site supervision and professionalism.
Communication throughout the build was poor. As a customer, I only received one proactive phone update during the entire construction period, whereas many other builders provide regular weekly progress updates. As this was my first build, I expected much better communication and transparency.
At handover, several defects and incomplete works were identified. However, some of these issues were not properly documented in the handover report, resulting in significant time and effort on my part to follow them up. Nearly two months after handover, some defects still had not been fully rectified.
One particularly frustrating issue was that the ceiling manhole access was left open without a cover. This delayed my ability to rent the property and caused unnecessary inconvenience and financial loss.
Looking back, I regret not engaging an independent building inspector throughout the build process. Based on my experience, I have concerns regarding quality control, site management, communication, and post-handover support.
While the head office staff were helpful, the overall building experience fell well below expectations, and I would strongly recommend future customers engage their own independent inspections throughout the construction process.
Homebuyers represented that the build process would be smooth and that the home would be constructed to a high standard. My experience did not align with those representations. The completed build exhibits workmanship that falls well below what would reasonably be expected of a newly constructed home. Defects were evident that should not be… Read more
present at handover and demonstrate inadequate supervision and quality control.
The most serious issue has been the handling of warranty claims.
When defects were reported, the warranty department did not engage constructively. Communication was dismissive, adversarial, and resistant to resolution. Legitimate defects were minimised or reframed as non-issues, and responsibility was consistently deflected rather than accepted.
A number of these defects fall within the builder’s statutory warranty obligations. Despite this, the process appears structured to delay and deter corrective action. Responses are slow or absent. Information is repeatedly requested despite already being provided. Timeframes are extended without justification. Progress is opaque and difficult to verify.
The practical outcome is that homeowners are required to expend disproportionate time and effort to pursue rectification they are legally entitled to receive. The cumulative effect of delay, repetition, and obstruction creates pressure to abandon claims or self-fund repairs.
The warranty department also provided inconsistent and contradictory information over time. Commitments were later denied, and written correspondence was treated as if it did not exist. These inconsistencies occurred despite the fact that the relevant communications were documented in writing, making the subsequent denials particularly concerning. This removed any ability to rely on representations made and prevented meaningful accountability.
Once contractual payment is complete, the standard of engagement deteriorates significantly. Defects are managed as liabilities to be avoided rather than obligations to be fulfilled. There is no observable ownership of outcomes and no indication that workmanship quality is a priority.
A new home should not require sustained dispute to achieve basic compliance with building standards.
Based on my experience, I cannot recommend Homebuyers to anyone who expects the quality of construction to reflect what is promised during the sales process, or who expects statutory warranty obligations to be honoured in a timely and professional manner.
Hi Jamie, We're disappointed to see… Read more
My Honest Experience with HomeBuyers – Overall Score: 3.3/10 I want to share my complete journey with HomeBuyers so future customers can make informed decisions. My experience spans three phases: Pre-Sales/Sales, Pre-Construction, and Construction. Phase 1: Pre-Sales / Sales (Score: 2/10) The sales process felt like a trap. You are pushed to… Read more
commit $2,500 quickly, and every demand is written into PWC and HIA without confirming feasibility. And in later stages they will just say sorry without any compensation. Once signed, there is no rollback for the customer. If the salesperson leaves, any issues later are blamed on them, with zero internal checks or accountability. Tip for Customers: • Do not rush into signing PWC or HIA. • Verify every commitment in writing and confirm feasibility before paying the deposit. • Keep all communication documented.
Phase 2: Pre-Construction (Score: 0/10) This was the most disappointing phase. High staff turnover means inexperienced managers who lack training. I often knew more than the assigned manager. As they are new so level of cooperation is zero and knowledge of the job is none. You must be extremely vigilant when reviewing plans and documents because errors and omissions are common. Tip for Customers: • Double-check every plan and document before signing. • Expect delays and multiple iterations. • Do not rely on verbal assurances—get everything in writing.
Phase 3: Construction (Score: 8/10) Finally, some professionalism. The construction team genuinely tried to deliver quality and resolve issues caused by earlier phases. They were the only reason my experience wasn’t a complete disaster. My site manager and his Boss, I believe are the only 2 responsible guys hired by Homebuyers.
Tip for Customers: • Stay engaged during construction. • Communicate regularly with the site supervisor—they are usually the most reliable point of contact. • Inspect the work at every stage.
I haven’t counted the CXhub team in this whole process deliberately else the average score would have dropped further. If any amount needs to be credited back they will keep on changing statements just not to refund you the amount and will give you unsatisfactory proofs against the expense.
Common Issues I Faced • Wrong cost estimates and poor contract handling • Lack of transparency and frequent changes in commitments • No internal audits or accountability • Blame-shifting between teams • Customer always made to feel at fault
Bottom Line If you choose HomeBuyers, be prepared for a stressful journey. The construction team works hard, but the earlier phases need serious improvement. My overall rating is 3.3/10, and that’s only because of the construction team’s efforts.
I believe even the 6 years old kids playing in the playground will have more coordination among themselves and are more organized than the coordination among homebuyers PROFESSIONAL team
Hi Fahad, Thank you for your… Read more (+1 reply)
Recent reviews
We had a great experience working with homebuyers and specially with the guidance of kanika seth . They were knowledgeable, professional, and supportive throughout the entire process. Their advice and guidance helped us better understand each stage of the building journey and gave us confidence in making important decision . Show details · 1
Alex was and still is very proactive and got back to us in a very timely manner, he has also given us good suggestions and offers. Any problems or concerns we hit he was able to resolve or find somebody to be able to solve it for us very quickly. Show details · 1
From start to finish, the purchase and construction of our home with HBC went seamlessly. The contract and purchase price were accurate, and we actually received a rebate at the end of the build rather than being hit with any hidden or unexpected costs. All published dates were met, and our move-in date was exactly as promised. Any minor issues… Read more · 1
that arose were rectified quickly and efficiently, which gave us great confidence throughout the process.
We couldn’t be happier with the result and would 100% recommend HBC to anyone looking to build their home. We would absolutely use them again in the future.
A huge thank you to the entire HBC team for building us a wonderful home and making the whole experience so pleasant and stress-free. We truly appreciate all your hard work and support!
Our agent is Bradly Alba and we couldnt ask for a better one! He was so good that we ended up signing the contract on the same day of our consultation and display home visit. The way he described everything was so clear and concise that we knew exactly what we were getting. No hidden costs nor items. He even gave us so many discounts that made it… Read more · 1
hard to say no or delay signing a bit. 3 years into our house and we are still grateful for getting such a good deal. The construction was reasonable given that it was shortly after covid.
joel at home buyers is unbelievable, me and my partner were stressing recently with trying to buy a house as we didn’t have the savings yet the income to complete the house as well but he gave us time and effort even before a wedding rang me to make sure i was up to date with everything happening, sat us down and told us the way we would have to… Read more · 1
do all this and his team is amazing, forwarding us on to eddie his broker and eddie was just as good helping out and making sure we were comfortable with everything, and now we are finally in the market and have made a design for our house but i couldn’t thank joel and his team anymore for what they have done for me and my partner and would definitely recommend him to anyone looking to build, he is unreal and very helpful, thank you again joel
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Anil, We're disappointed to see… Read more