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Homebuyers Centre Western Australia
Dani. C
First build, great experience
This was my first build with the homebuyers centre, and I would happily do it all again after the positive experience I have had. From initial sales with Damien , whose build knowledge helped make the design process easy and who has stayed in contact to ensure everything is running smoothly, to the end with Shane my supervisor who is extremely proud of the house he has completed. And so am I, as the quality of the build has been thorough and finished to the highest standard. The build progressed within the expected timeframe, and now I am ready to move in!
Thankyou homebuyers for making my first build experience one that I can look back on with fondness, and thankyou for my beautiful home.
Jess Miller
Such an amazing experience!
What an amazing company to build with. The homebuyers team constantly went above and beyond to ensure all of our questions and concerns from the very beginning! Being first home owners we were quite nervous and lost about the process but we’re constantly sent updates via our site manager. Our house was completed at such a high standard and definitely recommend these guys for anyone wanting to build their dream home!
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Soph
Helpful home buying!
Haven’t started building just yet HOWEVER, the lead up from the beginning has been nothing but amazing. Jonathan was great from the get go, helping me with understanding the whole process. Then Beth and Shauna at the prestart- made it a breeze. Homebuyers have been nothing BUT amazing and helped me in the biggest way possible. Will 100% be recommending homebuyers as someone to build with!
Thanks guys!!!
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Natasha
Thank you Blake!!!!!
I walked into the Aveley Homebuyers display home just to have a look because I thought I was a long time away from purchasing my first home but Blake helped me achieve a dream.
I was so excited to build my first home but then I lost my fur baby in November. He was a couple of years old and I had an emotional breakdown but Blake was so sympathetic and understanding during that hard time.
I’m currently at the start of the building process but Blake has been so helpful so far and very patient with me, I appreciate it! Thank you so much for all your help so far Blake!
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Marke and Racheal
True Customer Service with an understanding of our needs, 5 Stars is not enough,
If I could give 10 Stars I would!
We had previously built with Homebuyers Centre twice and looking to build or third. We had looked at other builders and tried a variety of consultants who didn't seem interested in working within our requirements. After contacting Blake he was very understanding and wiling to actually listen to our needs and see what he could do to accommodate.
As a result we were more willing to look at some alternative options Blake offered which still met our criteria for a new investment property. Once we engaged with Blake the service only got better! Blake was available when we needed and ensured that any potential issue was handled before it was an issue or advised of any issue arising. It has also been great that Blake has kept in touch as the build progressed.
After our experiences in the building industry and at Homebuyers in particular, you could get a better sales person in our opinion and will be highly recommending to anyone. He is a great asset to Homebuyers Centre. We are looking at another property soon and Blake will be our first call.
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Mark and Josephine
Extremely happy with the finish
The building of my new house was very well managed and I was consulted by our building manager regularly
Any issues that needed attention was dealt with in a timely manner and efficiently
All the cost where very clear and homebuyers and our supervisor Shane where very accommodating and I would recommend them to any of my friends or family
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Karine and Lawrence
First home and very happy !
I was told not to build while being pregnant and we were worried it would be a stressful procedure but the whole process went smoothly, after a rough start with our sales person resigning without letting us know. It was just great when Amy took over.
Pre start was overwhelming but Amy was amazing in helping us make the right choice and she was so patient. Loved how they work with intelligent homes. Great quality and definitely happy to have chosen Homebuyer centre. We always had a very quick response from them too. I certainly recommend them and would build with them again !
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Dan
My first home was perfect!
My first build was well managed, top quality and all my queries answered along the way. Homebuyers staff show that they really care about their clients experience. I highly recommend Homebuyers Centre.
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Sam Coleman
A very good experience
This project has been a long time coming. We have been dealing with Home Buyers for roughly 2 years due to unforseen financial issues, and they have been supportive, not too pushy and extremely patient! There were a few details that were left off of the plan that were picked up in pre-start, but the team definitely made up for that fact. Now that the build has commenced, the level of work has exceeded our expectations, above and beyond! The communication with the project has been excellent as well, with every query the team get back to us in a very timely manner. HIGHLY recommend
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Rianna
The sales rep you need
My sales rep, Josh, has been amazing. From the first meeting he was friendly whilst maintaining a professionalism and level of customer service that you just don't see anymore. Josh was always honest and I could tell from the start that not only did he want to actually help me get my own home, he was happy to go above and beyond and was excited for me. He is incredibly knowledgable about the industry and would always follow through on what he'd say he would do.
Josh was happy to meet me after hours for meetings as I work full time, he helped me find the perfect block and plan and talked me through the process every time I asked, which was a lot. I can't thank him enough for his time and effort.
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Ash
Relatively stress free experience
The whole experience has been extremely satisfying. Any issues that came up were quickly resolved and taken care of on my behalf by Homebuyers Centre. My questions and concerns were always taken on board and addressed. I would recommend home buyers to anyone looking to build. For a first homebuyer I am very pleased with the end result. Thank you.
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Kelly1990
Great Experience
While we are still building, we have had a great experience dealing with the amazing staff at HomeBuyers Centre, especially Samantha St Guillaume. Despite Sam being the 3rd or 4th new homes consultant my husband and I have dealt with since starting this whole process, Sam has been an absolute lifesaver in helping us achieve our goals, and ultimately our dream home.
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Ashleigh D.
The best experience as a first home buyer
From the very beginning, the experience was easy and exciting. The whole team was very open and honest with us over the whole process and always easy to get a hold of and answer any and all questions we had. They always made sure we had all the information we needed and more to feel comfortable.
The house was built within the timeframe they gave us and my father in law who is a builder could not pick a single fault with the build, everything was perfect. As first home buyers, we were very nervous about building, but If we ever had any questions or concerns the team always made sure to let us know what was going on and made us feel very relaxed through the whole process.
Our final cost was on point with no unexpected costs and if there was ever a risk of something costing more we were always made aware and never pushed to spend more.
Thanks to the whole team at HBC especially Sam and Stacey at HBC, our site manager Jed and Ivan at Resolve Finance, you made building this house so great we are already looking forward to building our next house!
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Jesse Boaden
We had a good experience
We decided amongst three different builders, we narrowed it down to two which was blueprint and Homebuyers. In the end Homebuyers had way more to offer, quicker building times, more customization, and quality products used in building a house. The Homebuyers rep Chris Evans was way more knowledgeable and useful. Overall it was a good experience. We're already considering on a second build, we will probably stay in the ABN group and go with either Celebrations or Dale Alcock.
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Lauren McIntosh
A Cut Above the Rest
Working in the building & construction industry, I believe I am lucky enough to have the knowledge of how things work and the way different companies operate. This is why when I decided to build my first home, choosing the Homebuyers Centre was a no brainer for me. Choosing my home design and block was easy with my Sales Consultant going above and beyond to ensure all my requests were met. Never once was I pushed into things I didnt want nor was I steered away from the things that I did, they just wanted to make sure I got exactly what I wanted. As a single person applicant I was particularly anxious around the finance side of things. I decided to use Resolve Fiance to help me through the process and I can confidently say this was one of the best decisions I made, they were constantly updating me and checking-in to ensure I wasn't getting too stressed or overwhelmed with the process. Fast forward to the building process I cannot believe how quickly it has come along, the bricks were delivered and within a month I was scheduled to have the roof sheeted. I constantly receive comments when I'm on site from people passing by who have been watching the house go up commending the quality of the house itself and how clean the trades have kept the site. Needless to say I am over the moon, from the beginning of the year renting an apartment and planning on continuing to do so, to now less than 12 months later owning my own little dream home.
Thank you Homebuyers Centre, you have made this entire process a dream, I will not hesitate to recommend to you to anyone I know and will most definitely consider building with you again in the future.
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Chloe Scarey
Best experience the whole way through
The whole team have been fantastic to work with. I built as a single chic and never felt like I was being taken advantage of. I was talked through the whole process and the customer service and support was amazing. Would 100% recommend building with Home Buyers :-) A massive thank you to the whole team for allowing me to have my own home in less than 12 months and within my budget and exactly how I wanted it
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Margaret Cunningham
Absolutely Love and Adore my New Home!!!!!
We are very pleased that we chose to build with Homebuyers as it was a smooth experience from choosing design to handover. The staff were all very professional and knowledgeable. Mark Chapman the Sales Rep was very helpful in choosing a site that suited our plan, budget and setting up our contract. Shauna Brennan from Prestart was so lovely and patient with us, as we made so many changes, that we don’t know how she kept up. She deserves a medal. Stacey Cousens the Client Liaison was also lovely and patient and kept us informed and answered our thousands of queries. The Site Managers Shane and Gary were also very helpful and very thorough in checking that our home was built to a high standard. Gary was also very diligent in ensuring that our home was presented in a pristine condition prior to our new home presentation. We also made a point of visiting the site while under construction to meet the contractors and it was lovely to chat with them and to see that they take pleasure in completing their work to a professional standard. Must congratulate the guys that did the plaster work on the walls, as it was a truly beautiful job. To all the other staff members that we did not have direct contact, a big thank you to all, as without you we would not have such a stunning home. Our home looks amazing and cannot say enough of all the wonderful staff at Homebuyers as they made the process very easy. The level of support from each and every one is to be commended and we definitely recommend Homebuyers to potential clients.
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Narelle Wilkie
Dream Goal Achieved
Thanks to Luke McRae at Homebuyers Center I was able to realise my dream was achievable. Not only did it get the size block i wanted in the area i was Hoping for, I also got a bigger size house then i though i would be able too. I have visited during the construction period several times. My parents who have build many times before and myself are very impressed with the quality of the finish and how efficient the builders have been. I am thoroughly impressed every visit with how much has been done. All the team at Homebuyers are lovely and very knowledgeable. Luke has been wonderful with keeping in contact throughout and is a huge part of this exciting build of my first home.
Thank you for all the great work and support. I tell all my friends and family what a great experience it has been and i highly recommend Homebuyers Center.
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Shayne Hourigan
A build experience without drama!
Homebuyers Centre really came through for us. A smooth experience from beginning to moving in to our brand new home. The representatives were always friendly, professional, informative and helpful. I won't deny a couple of not significant things that had to be addressed, these were taken care of quickly and handled without any drama. It did not detract from the high rating that I am happy to provide. No question as to whether I would recommend them, that is a definite yes.
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Pedro Lopez
Another final step in our lives
I had visit few times during construction,and was very please the way it all finish,the builder was very helpful and show us how the construction was going at the time when was almost finish, then we had a second visit for the walk trough and again the builder walk with us step by step trough the whole house a job well done.
Now the most important part of our lives to be in it and only time will tell of the workmanship and the endurance
of the building.
Thank you for the great work and I will tell my family and friends of how easy is to own a Home Builders dream home.
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