Homebuyers Centre Western Australia

I have to start of by saying thank you. Thank you for the best first building experience we could have ever asked for. The service we received from the very beginning has been really impressive from our first display home viewing to signing on the dotted line to then finally getting our keys we could not have been looked after by everyone at Homebuyers any better. From the Office staff be it Coordinator, Finance or Reception all the way through to our AMAZING Site Manager who went above and beyond no matter what issues or problems we had the service was always to the highest of standards. The quality of products used on our home were great and the over all walk in nothing to do cost was a bonus. I have no doubt in my mind that I will be highly recommending you to any of my family and friends. Thank you once again for helping my family's dream come true. Kindest regards Kylee and Ray Mollard

From the very beginning I was given the utmost consideration and respect from the Homebuyers Centre Team in all my requests and ideas. Especially Paul who found a nice area for me to live in, and Courtney who provided the original information to help me through the financial process. Since this was my first home I was provided with all the information needed to make sure my dream house came to fruition. Upon meeting Shane the site supervisor, I was given the utmost courtesy and was provided a detailed explanation of everything in the new house. My expectations were exceeded by a long margin and will be extremely happy once I move in.

After a recent conversation with a friend who is looking at building, I thought it only just that I post how good my Homebuyers Centre home is.. 15 years since moving in.

We see many builders offering all the extras that would entice most, but knowing that we have a home that is still as good as the day we moved in will always make us recommend the team at Homebuyers Centre. True professionals that have been around for a long time, probably a result of doing things right when building your home.

Shane has been absolutely outstanding as our Site Supervisor, paying such meticulously high attention to detail, he has delivered our dream with no complaints. The standard of workmanship in our home has made Homebuyers Centre the best decision we have ever made. We have loved every second of every stage and seeing the fast progress of our home... It was the tidiest building site we have ever seen! Thank you for being awesome. Although we are absolutely thrilled with our new home, we are sad that the trips to visit the house and the journey has come to an end! Let's do it again soon

As a customer who is absolutely new to building, we are lucky to have first met the helpful salesperson Blake. It's pretty difficult to accept the inner part of the house during the building process. However, after attending the site meeting, me and my husband felt a lot more pleased with the outcome as our site manger Jon explaint most of our concerns.
We did recruit a PCI specialist for the final check and he's satisfied with the building quality of the property, so do we.
At the first few months, we were frustrated and desperated to wait for a response to what we concerns during the construction progress. After communicating with Rebecca, the customer service manager, issues were soon be handled in a professional manner and quick responses were received afterwards.
We understand there would be additional cost for upgrades and they are within our budgets. All the upgrades are worth the money, especially the kitchen setting. Love it!!!
I am sure this will be our lovely first home and will definitely recommend homebuyers to our relatives and friends :)
Well done Homebuyers Centre!!

We have been so happy with our experience with Homebuyers centre so far. Mark Chapman has been amazing. He helped us to find land in the suburb that we were hoping to build in, and a house design that we love. All in our budget. We are from country WA and couldn’t always come in during the week to see Mark but he was awesome taking time out of his weekend to meet with us.
Prestart with Homebuyers is also very easy and exciting and the team is very helpful.
We are so happy and excited, we know we have chosen the best people for this job. Thanks guys!

I had a really great support team during the build which made things progress smoothly.
I had hired an independent building inspector on the day of practical completion assessment, and the site manager Jed was absolutely great to deal with, his attention to details was great and he handled any issue with professionalism. I had a good experience with Homebuyers Centre.
I would definitely recommend HBC.

Rhett’s professionalism is second to none, being available to answer our many many questions as first home buyers and we would not of got through this without his wonderful guidance.

A friend referred Homebuyers Centre to me and my wife. And we were not disappointed! From start to finish everything ran smoothly. From choosing of the lot, adjusting the design to suit our specific needs, sorting the financing, i mean everything. The team that handled our account were superb and very easy to speak with. The promos included in our build was astounding couldn’t ask for more. Most inclusions are the special request mostly anyone would ask from a builder. The budget was on point as they have promised. The quality of workmanship in building are in high standards. Happy and contented upon moving in.
We would like to give a special thanks to Lena Alonzo, Amy Hough and Steve, the building supervisor for being a professional and always accomodating all our inquiries regarding our home. Definitely recommend to a family looking for a new home.

A big thanx to Rhett for having to deal with me constantly asking questions and changing plans, even after hours. He was patient and got everything done that I asked for and wanted. This is my first time building and the experience was made easy. I would recommend homebuyers Centre to all my friends and family.

Having built before with various builders and went around various display homes and identified the things we liked, but no one home was perfect. Consequently, we started discussions with several builders about a custom-built home, Finding Rhett Winterton from Homebuyers to be very helpful, responsive and designing our dream home.

5 Stars for our experience with the Homebuyers Superstars who helped us work on achieving the dream of owning our 1st home.

Lena Alonzo - Sales Consultant Extraordinaire. Our original Sales consultant left the company and left us clueless. Len came into the picture and helped us by giving us what we really need that we truly can afford. She was true and helpful, made sure all inclusions we truly need are in our contract, keeping costs down and realistic. Kudos to her Sales Manager as well.

Kystal Taylor - Resolve Finance Champion. She was tireless in the process of helping us from the start (from 1 sales consultant) to finish when we finally received approval from. She was always available when WE ARE available to meet. We appreciate this as we both work full-time. She was always accommodating and positive, always giving us the vibe that this is possible.

Jo Cunningham - Pre-start Wizard. She asked the right questions and presented us with options options options. We came out feeling very confident with our decisions during pre-start.

Our construction started in January and we are now in April and at LOCK UP stage. We are most likely getting the house in less than 6 months! At this stage, we are mostly dealing with Amy Hough as our Client Liaison and Damien, the site supervisor who we have yet to meet. Though we have not seen him, he is almost always available to speak to my husband who as a plumber has construction experience and is very meticulous. Though we have yet to reach the end of this whole building process, we have decided to give 5 stars. We are happy so far, a few minor hiccups with the contractors on site, but site supervisor attends to it.

We have spoken to about 5 builders before deciding on Homebuyers Centre. We spent a lot of time doing that and why not??? This is for our HOME! We have spoken to 1 builder targeting a specific market turns out so much more expensive while marketing that they are cost -friendly, 2 big builders with primetime TV ads - more expensive in exchange of very little. 2 builders with 1st home buyers as the main market - cheaper at first but the inclusions will raise the cost through the roof! Homebuyers was a surprise to us - came in a neat little package, cost friendly and inclusions you can't say no to! We very highly recommend Homebuyers Centre! We are truly glad we made this decision.

Great Service and were well informed during the whole building process. Staff is great and helpful and very happy with our two storey house in Brabham. We will recommend everyone to build with Homebuyers. Regards Sanjeev and Rashmi

My build from start to finish has been pretty good. I was extremely nervous as you hear some awful stories about building. One or two issues came up like my paving suppliers stopping production of my pavers. Luckily HBC & Michael let me know ASAP so I could buy more to finish my paving and so on later. My house came in at the estimated cost yay I would have loved to add a few extra things in but little by little I will. I'm very happy I cant wait to now put my stamp on my lovely new house to become my lovely new home. Had to show off my oven I'm in love.

So many things promised and once the house started getting built, we asked about things that weren’t done. We were told that we had to pay extra for that because it wasn’t written down anywhere and the lady that did our pre start had quit so nothing they could do about it. Has to come out of your own pocket even tho it’s their mistake in the first place. The builders forgot to put down termimesh in our house we got no compensation. Incompitent. Rude Service. No Care for how the house is built as long as they get their money. False Promisses. Our building supervisor was great for the first week we had him. Now we’re told that he is actually no longer doing our area that another supervisor is handling us. Have not received the name contact number or anything from them. DO NOT BUILD WITH HBC. I will never look at my house and like it due to the mistakes. All the 5 star reviews must be fake because all the 1 stars are having the same issues as us.

I cannot begin to say how happy I was with our building process.
Right from the very first meeting to key handover, everything was really well managed. We had great staff working closely with us to guide us through the process. At every stage, the communication was really clear and we were always kept well informed with each stage. We only had some very minor issues arise and they were dealt with quickly & efficiently. The quality of the work was outstanding and we couldn’t be happier.
The best thing about building with Homebuyer’s Centre was that we felt like the staff truly cared about us & our home. It really was a dream experience to build our dream home.

I’m a first home buyer and I’ve just got through the first stages of my home owning process with Home Buyers Centre WA and I’m sooo surprised with how simple and easy everything was/has been made for me.
As anyone says it’s always daunting as a first home buyer, never mind at 21 and heading in alone. At first I even never thought this would be an option for me. Any doubts I had or worries I had have been dissipated by the help and support I’ve had from not only Mark my home owning coach, but everyone I’ve encountered such as Shauna, Andrew from Resolve etc - I’ve really had next to no hiccups so far! No surprises and nothing that couldn’t be resolved within a day or so and everyone is truly so friendly and kind.
Getting closer to the build now so I can only imagine the next few stages will be made a breeze by these guys!

Wow what a journey it has been. I originally started with a different builder but made the split decision to go ahead with Homebuyers Centre and well I’m very happy I did!

I have detailed below my experiences and the Homebuyers Centre personnel I have interacted with.

• Plans - I came already with a plan in mind and Dani (who is no longer with HBC) made it happen. As I had plenty of time to plan my home, while waiting for titles on my land, homebuyers were very patient and helped me along every step of the way. As this was my very first home, and doing this solo, it was a very daunting experience but made a lot easier with the constant guidance of HBC.

• Prestart - Along came prestart with Beth. Beth was amazing!! She knew what colours went with what and made sure I got what I wanted. Her knowledge and attitude to helping me was fantastic! I am absolutely over the moon with the finishes in my home and standard of products I chose. I sent countless emails and I thank her for always responding promptly to them.

• Site Supervisor - When it was time to build it was very exciting! It all happened very fast and my home ended up being complete in just under 6 months. My site supervisor Steve was awesome! I was able to meet with him on site and spoke with him many times through phone calls and emails in regards to the build. Any questions I had were answered and any issues were quickly resolved. I loved going to my house each day seeing what progress had been made.

• Client Liaison - During the build Amy was my client liaison and unfortunately I wasn’t able to meet her at key handover but wanted to say a huge Thankyou for the many emails I sent and questions she answered for me.

I have just started moving in and so proud of my house! It is simply beautiful! The colours & items I chose are amazing! Homebuyers Centre set a very high standard and they’re professionalism is outstanding! A BIG BIG Thankyou to all the team at Homebuyers for making my dream of owning my own home a reality! I will definitely be recommending you to all my friends wanting to build.

Brianna

Homebuyers Centre built our first house back in 2005 and im happy to say that we are still living in the same house! Shane and the Homebuyers team did an amazing job throughout the build. Shane was able to answer all our questions and help us with things that we we'rent sure about.

So far I’m at pre construction and just from day 1, Luke and the staff have been easy to deal with. Everyone I have dealt with have been professional, friendly and super helpful. Whenever I have a question, they have answered it very quickly and have put me at ease. Would highly recommend to friends and family.