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Homebuyers Centre Western Australia
Grace and RyanPerth, WA
- Verified customer
AMAZING!!!
Shane was AMAZING!!
Shanes professionalisms and punctuality with any issues that arised was so easy to deal with. During the construction phase I was really happy with the work and finishes to all areas of the house, Shanes attention to detail was phenomenal and to a 5 star level, Shane also kept us up to date after each stage was completed and he also informed us of what will happen next. As first homebuyers this was a great experience and to have someone like Shane who kept us updated at each stage. I would highly recommend Shane and will continue to speak highly of his work. Thank you again Shane, your work definitely does not go unnoticed.
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MerlotPerth, WA
- Verified customer
Never thought our house was possible......only a dream then reality by Henry
My family and I meet Henry in March we were on our search looking for our forever first home.
Henry came across to us not as a typical salesman trying to force and sign on the dotted line straight away he actually sat with us we told him our financial situation and believe me we had some huge hurdles . He explained to us step by step what we needed to do to qualify.
Henry has never let us down honest,professional and truthful are just a few words about this man. Always kept us updated could always call if we needed questions answered he is an a...Read more
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Vanessa
- 2 reviews
- Verified customer
Good client friendly service
Property has not been build yet, so cant comment on construction but from first discussion until now - pre settlement stage it has been a good experience with Home Buyers Centre, specially with the agent (HENRY BROWN) who helped me through the process. He was always there to answer my questions and clear my doubts.
Final cost would be slightly high i can imagine, but I expected it to be so with a few add ons that I have made to the original plan.
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Trevor and ArlenePerth, WA
- Verified customer
A journey worth travelling
The level of service provided by our consultant, Luke McRae, has been second to none. He took the time to understand our needs, likes and dislikes and thoroughly explained the entire process to us without feeling like it was an insincere sales pitch. We have been dreaming of owing our own home for a long time and visiting display homes regularly but didn't think it would be possible. Luke went out of his way to find a way to find a means that would give us the best chance of obtaining finance. He was also able to show us a block of land in an ...Read more
area we hadn't previously thought of, but loved, which gave us a lot more house for our money. He also came up with a house design we were very happy with just based on our previous discussions. Luke is always available to talk to no matter how trivial the question. He also went to the trouble of bringing paperwork to us to sign when he had already started his holidays. We feel Luke always goes above and beyond! Our Preconstruction Coordinator, Jo Cunningham, is extremely patient and knowledgeable. When our chosen exterior colour scheme turned out not to be an option due to estate guidelines, Jo assisted us in selecting combinations we hadn't considered that worked really well together and we are very happy with. She also didn't attempt to hurry or pressure us when we took a little time to make up our minds on a few accessory styles encouraging us to retry the different products in their showroom (such as cupboard door handles etc) to make sure we were happy with what we had chosen. We would highly recommend the Homebuyer Group and in particular, Luke and Jo, to anyone. They have been a true pleasure to deal with.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Daniela B.Perth, WA
- Verified customer
Would recommend
Our entire experience with Jai has been amazing, from the moment we walked into the Eden Beach display home he wasnt at all pushy and offered the best advice he could. He has been patient through all of our last minute changes and redrafting of our plan. As for the costing, Jai prepared us from the very start to avoid any surprises down the line and he was there to tell us when we were getting ahead of ourselves to avoid going over our price limit. Overall our experience has been a 10/10 and we are very grateful to have come across Jai, it wouldnt be the same without him.
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- Verified customer
Wonderful job
Hanry is a wonderful young man who has helped me a lot to reach my goal. Its easy to talk to him about the house plan and construction, and he will always have an answer to my questions. He was very familiar with the material for building the house. I highly recommend him and I am very satisfied with Home Buyers Centre.
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AshleyPerth, WA
- Verified customer
Wonderful Service & Great Experience
Claire & Althea have both been AMAZING before, during and after every step. There have been moments where I have felt overwhelmed & both ladies have been patient, reassuring and very helpful. So glad I am going through this journey with such wonderful people by my side, because without them I would be completely lost.
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- Verified customer
Henry is a legend!
Im in the first stages of building and Henry Brown has been an absolute legend to deal with! Ive had some different requests and hes gone above and beyond to make sure I get what I want! I work full time during the week, but Henry offers us after hours meetings which is SO helpful and takes a lot of stress off of my husband and I getting time off work. This process has been so exciting and stress free and its honestly all because Henry is so good at his job! Ill be recommending him to everyone. Thank you so much for helping us build our dream house and being amazing to deal with! Youre an absolute legend
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TaraPerth, WA
- Verified customer
Homebuyers Centre- Scott Lewis is amazing !
When I walked into the Azure display home in Byford I was blown away by Scott Lewis's professionalism,honesty, understanding and the terrace home. He worked hard to get me everything I was hoping for which I never thought I would get with all the searching I had already done. I had been given false hope in the past by other builders. Scott has restored my faith in this process and gave me the whole picture of what is involved in building a home. He even problem solved my financial situation and found a way to get the ball rolling a lot sooner t...Read more
han I thought! I cannot believe how quickly it is all happening. I have already received pre approval and Louise and Kimberly (Resolve) have been working hard behind the scene to get my financial documents into the Lender so quickly. Scott, thank you so much for all you have done for me and dealing with my many emotions. You take a lot of pride in what you do! you have given me the best Christmas Present ever being able to say I will have my own home!1 comment
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HayleyPeel, WA
- Verified customer
Great experience for my pre start.
When i did my pre start the lady (Althea) who helped me it was so great and veryhelpfull for me as it was alittle overwhelming for me as this is all new for me buliding my own home, can't wait to see to see my house getting bulit and everything that i picked on my pre start day :) thankyou again Althea for your wonderful help.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Hayley,
Thank you for the review!... Read more
At Homebuyers Centre, our team are all about making the building process as easy as possible for you. This means being there for you at every step of the way, from slab down to completion. This is why we're so happy to read your wonderful feedback about our team member and one of our Preconstruction Coordinators Althea. She is definitely a great addition to our team and will really appreciate you taking the time to leave her such personal feedback. Best of luck for the rest of your building journey! We're sure all of selections you made at pre start will look amazing when your home is finished :) Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
LukePerth, WA
- Verified customer
Great service
Ive had a great experience with the staff from homebuyers, they have made the process of building my first home very easy. Communication & knowledge of the product is great along with the planning etc. I will definitely recommend building with this team for anyone else out there who is ready to build their first home. Big shout out to Scott for always being there whenever I needed anything.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Luke,
Thanks for your review!... Read more
We are so happy but not so surprised to hear how amazing the building process has been for you, and how easy it has been so far. Here at Homebuyers Centre, we know that building a home is a big decision and that is why we like to make the process as smooth and as stress-free as possible. We also pride ourselves in offering our customers a high level of service, communicating every stage of the build and answering any questions you have along the way. We really do want you to have the best experience possible with us. Thank you also for your feedback about our New Homes Consultant, Scott. Scott is very dedicated to his clients and delivering the dream of home ownership. He will be very grateful for your kind words. Enjoy the rest of your build! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
LiamPerth, WA
- Verified customer
Great Service!! Can't wait for the final product!!
The pre-construction process from the start to finish was fantastic! It was evident that both our sales rep Blake and pre-construction coordinator Jo had fantastic product knowledge and a great understanding of the building industry. They were both incredibly helpful for myself and my partner who were first time homebuyers with no building experience or background in design. We found the pre-construction process a heap of fun through homebuyers who provided a stress free and straight forward selection process and we are incredibly excited for the final product!
I would 100% recommend Homebuyers Centre to any of my friends who were interested in building a new home.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Liam,
Thanks for the review!... Read more
We're so happy to hear how easy the pre-construction process with our team was for you, but as usual we definitely aren't surprised. We want to make sure that every single one of our clients is happy with the choices they make when it comes to their new home, so when we get feedback like this it really does make our day. Thanks as well for all your kind feedback about our team members Blake and Jo, they will really appreciate your kind words. Enjoy the rest of your building journey. We're sure it'll continue to be smooth sailing from here! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
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CatPerth
- 4 reviews
- Verified customer
Poor quality and poor work
Have been in our house for approximately 5 years and I have a lot of cracked tiles in my ensuite, grout coming off, massive cracks in walls, a jammed door, kitchen tap falling a part, toilet seat falling a part! This should not happen to a 5 year old house!!! Grout and tiles shouldn't need replacing in a house for at least 10 years!
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Cat
We are sorry to hear that you aren't satisfied with your home. ... Read more
We have sent through a private message requesting your address so we can look into this for you. Our service team report you haven't sent these images through so we would also recommend that you contact them on 9240 1111 or send your images through to service@homebuyers.com.au so they can assist you straight away. Sincerely Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
Vicki and AbbiePerth, WA
- Verified customer
Amazing service!!
Our rep, Blake was extremely professional and helpful in meeting us and assisting us with finding our first home. He went above and beyond with everything. Every time we stepped foot in a Homebuyers house, the staff were amazing. Excellent product knowledge and knowledge of where we were looking at building. We can not fault the customer service skills one bit. Highly recommend Homebuyers centre and Blake!
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Vicki and Abbie,
Thanks for this review!... Read more
We're so happy that you chose our company to build your first home. At Homebuyers Centre, we'll coach you along your journey to home ownership, meaning that our team will make sure to be there for you from the beginning of your building journey all the way through to after your home is complete. This is because we genuinely care about every single one of our customers and we want you to have the best building experience possible with us. Thank you as well for all of your personal feedback about your New Homes Consultant Blake, we've passed it on and he really appreciates it. Enjoy the rest of your building journey :) Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Extremely happy with our stress free experience.
We have had an excellent experience with Homebuyers Centre. It has been extremely straight forward and stress free and couldn't be happier with our Site Manager, Shane and Client Liaison Officer, Cora. We have received regular updates on the progression of the build, and have always had any concerns or questions resolved quickly. We are extremely happy with the quality of the workmanship that has gone into building our dream home. We would recommend Homebuyers Centre to anyone considering building their own home!
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Adam and Annika,
Thanks for the review!... Read more
We're so happy to hear how excellent your building experience has been with our team. At Homebuyers Centre, we make sure to work closely with our clients at every step of the way. This means that we'll always keep you in the loop throughout your building journey and be there to address any of your concerns. We also believe in using high-quality materials and fittings installed by skilled trades in all of our homes, because we genuinely care about every single one of our clients and your homes. Thank you as well for your personal feedback about our team members Shane and Cora, we've passed it on and they both really appreciate it. Best of luck for your new home! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
MelPerth, WA
- Verified customer
Homebuyers- a great experience
I am building with the Homebuyers Centre right now and I am so pleased with the process this far. Mark Chapman helped me at the start, Andrew with the finance and Cora and Jed have been incredible from there. They were even happy to answer the hard questions and address the moment that I felt a bit unsure. I would definitely recommend Homebuyers to all friends
I have been welcome on site at all times
Workman ship is to a high standard and contact is very easy to make with Cora email and phone. Jed has explained all aspects and timeline of the build and happy to answer questions honestly and even provided contact details for trades needed after the home is completed
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Mel,
Thanks for taking the time to leave this review!... Read more
We're so glad to hear how happy you are so far with the building process, but as usual we definitely aren't surprised. At Homebuyers Centre, our dedicated team will be there for you from slab down to completion. We'll be there to answer any questions you have and make sure to keep you in the loop at every step of the way. Mark, Andrew, Cora and Jed are definitely no exception to this and they are all incredible like you've said. Enjoy your new home :) Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Couldn't be happier with homebuyers centre!
I have had the best experience with homebuyers centre. Everyone I have dealt with has provided excellent customer service. From Blake who provided constant support through out this process to Andrew the broker I was assigned through resolve finance who explained everything so well and kept me up to date with my progress. And everyone in between,everyone I dealt with was supportive, informative and just a pleasure to deal with. I have felt supported throughout the whole process and highly recommend homebuyers centre. In fact I have already recommended them to anyone I know looking to build their first home. They have made what can be a stressful process simple and I couldn't be more impressed.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Katie,
Thanks for the review!... Read more
We're so glad to hear how great your experience has been so far with our team, but as usual we definitely aren't surprised. At Homebuyers Centre, our dedicated team members live and breathe customer service, we'll always be there to support you throughout the building process and make sure to keep you in the loop. This is because we want the building process to be as easy and as straight forward as possible for you. Blake and Andrew are definitely no exception to this, so thank you for your personal feedback about them, they'll really appreciate it. Enjoy the rest of your build, you dream chaser you! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
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Chloe EvensenPerth, WA
- Verified customer
So far so good!
Love how fast my new home is going up! Cant wait to see the colours I have chosen all come together with the help of Beth at Homebuyers. I feel I can ask any question any time and everyone at Homebuyers has gone out of their way to make this happen. Thankyou!
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Chloe
Thanks so much for your review! ... Read more
You're right, we do have really efficient build times - in fact most of our single storey homes are built in as little as 22 weeks! We know everyone is always so excited to get into their brand new home, plus our clients can save some money by not paying rent for longer than is necessary. Great to hear that Beth was able to help you with your colour selections - like all of our New Homes Coordinators, Beth is a colour expert! So thrilled to hear how much you're enjoying the build process, we look forward to seeing some photos of your home when it's finished. Thanks again Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
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Kath M.Perth, WA
- Verified customer
First own home
Jai at homebuyers was extremely helpful and informative. He was patient and had great ideas. Always willing to assist whenever I had questions. He went above and beyond for me and I feel completely comfortable with him. Pre start was awesome with Rebecca having great knowledge of products. Cant wait for the build to start.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Kath,
Thanks for the review!... Read more
Were glad to hear how much Jai has helped you get into your own home, but as usual we definitely aren't surprised. Were also happy to hear how awesome your Prestart was with Rebecca, she really knows what shes doing and will be so happy to see that you've taken the time to leave her such lovely feedback. At Homebuyers Centre we've been helping Aussies like yourself achieve the dream of home ownership since 91. That's why when it comes to guiding you through the building process, from slab down to completion, our team know exactly what they're doing and will always be able to assist you with any questions you might have. Thanks again and enjoy your build :) Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
Lucas KPerth, WA
- Verified customer
Easy process, great and friendly communication.
So far the process has been amazing.
Darren Coussens has kept constant contact the entire time, always responding to my queries promptly.
Homebuyers has accommodated every need I have had from what area I want to build in, what size house I want and my finances. So far we are very well under budget and looks like we will stay on track.
Louise Napier at resolve was very knowledgeable and able to explain how my finances would work in a way that was easy to understand. Louise also helped secure a great mortgage rate.
Sinead Burke was also amazing at the little photoshoot we had, very kind, and didn't force me to do a happy little jump in the air.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Lucas,
Thank you for taking the time to leave this review.... Read more
We're so happy to hear how amazing the building process has been for you so far. Our dedicated team work hard to make the building process as easy as possible for all of our customers. We'll be there for you every step of the way, from finding the perfect house and land package for your needs, to sorting out your finance, we understand that communication is key and well always make sure to keep you in the loop. We're also glad to hear that your new home is well under your budget and that our friend Louise over at Resolve helped you secure a great mortgage rate. Thanks as well for all of the kind feedback about our team members Darren, Louis and Sinead, we've passed it on and they all really appreciate it. Best of luck with the rest of your journey! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
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Questions & Answers
Vipul Behlasked
Hi Guys,
Can anyone let me know if the timber laminate ‘Nordic Brown’ by Surfaces by Hynes is available in any of the display homes ?
1 answer
Homebuyers C.Homebuyers Centre Western Australia
Hi Vipul
Apologies for the delay in getting back to you. Unfortunately we don't have a display home with that colour timber laminate. I have been advised by our preconstruction team that you can visit Trevors Carpets showroom, they may have a sample of the flooring you are after that they can show you.
I hope this helps you.
Thank you.
Kind regards,
Homebuyers Centre
Damienasked
Gone for a house and land package with homebuyers. Keystart evaluator believes value of house and land is not what I signed up for to the tune of negative $15000. Homebuyers wants me to choose another design to increase the valuation but Im happy with my old design. Will homebuyers lower the price of the house I wanted to meet the valuation?
1 answer
Homebuyers C.Homebuyers Centre Western Australia
Hi Damien,
Our Sales Manager would like to get in touch with you to discuss your query.
Could you please provide me with your job number or site address so that I can locate you in our system.
Thanks,
Homebuyers Centre.
Allister Davidsonasked
Hi, can anyone tell me who installs the Fujitsu air conditioning units on new builds in Byford? And who holds the warranty? Thanks
1 answer
Homebuyers C.Homebuyers Centre Western Australia
Hi Allister,
Thanks for getting in touch.
AirElectTech are the installers of this product, however if you have an issue with the system we can request that they investigate it on your behalf.
If you'd like to get in touch with Robyn, our Maintenance Coordinator, on 9240 1111 she will be able to assist you with this.
Thank you,
Homebuyers Centre.
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Homebuyers C.Homebuyers Centre Western Australia
Hi Tara,
Wow! Thanks for taking the time to leave such a wonderful review.... Read more
At Homebuyers Centre, we definitely don't do complicated. Our team will get you into a quality new home that fits your budget, smoothly and sooner than you think. This is because we make sure to be there for you at every step of the way, from getting finance approval all the way through to after your home is complete. So you'll always be kept in the loop. Thank you as well for all of your kind words about our team member Scott and our finance friends Louise and Kimberly over at Resolve Finance. They will all really appreciate it because we really do want you to enjoy the building journey and experience a great service, you deserve it. Enjoy the rest of your journey! We hope you have a Merry Christmas :) Kind Regards, Homebuyers Centre