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Homebuyers Centre Western Australia

Homebuyers Centre Western Australia

4.6 from 509 reviews

Reviews

Review distribution

5 star
414
4 star
56
3 star
6
2 star
5
1 star
28

  • Verified customer

Homebuyers Centre WA House Build in Cockburn Central

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Transparency
Build StageMid-Construction
See all answers

  • Verified customer

Building our dream home

published

Jonathan Nhan was our first contact. He has been great.
We have an odd sied and shapred block, so it took a real team effort to design the best house for it.
And they Did!
It is of an architectural design award standard.
Our Siteworks are about to begin.
Zoe took us through the pre-start.
She Listened to us and made sure that we got the colours and products that reflect our aesethtics for our home.

Customer Service
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Sophie M.

Sophie M.Perth, WA

  • Verified customer

Homebuyers is a breeze to build with!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
  • Verified customer

My First House

published
Customer Service
Transparency
Build StagePre-Construction
Construction End DateMay 2020
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Hayden Thorne

Hayden ThornePerth, WA

  • Verified customer

First home buyer feedback

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StageMid-Construction
Construction End DateDecember 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review


Linda

LindaPerth, WA

  • Verified customer

Excellent service impressed with all involved

published

The management was excellent (Jed).
Very impressed with the quality of workmanship and build with our property
There were minor issues with construction and they were dealt with immediately and repaired or fixed as soon as there were workers available.
There were no extra cost towards the end that we could see.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Greg S.

Greg S.Perth, WA

  • Verified customer

My First House. LOVE IT!!!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2018
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review


  • Verified customer

Great building experience

published

My sales consultant Steve Charleson was from the beginning to the end of the entire process was absolutely exceptional, from looking for blocks of land to the design and lay out of the house. Steve was very honest in explaining how everything is done. Every time i had a question Steve was there to answer ever question.I would like to thank all the staff at home buyers especially Steve in helping me to own and live in my new house.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Keir Family

Keir FamilyPerth, WA

  • Verified customer

Thank you Blake & Homebuyers Centre for making our Dream a reality!

published
Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
  • Verified customer

Amazing service

published

We are first home buyers and had been to many companies before we visited Home buyers centre. Our sales consultant Steve Charleson was amazing from the beginning. He was honest about what standards were included, explained everything so we knew exactly what to expect and worked tirelessly from the beginning even to the point of securing the land we wanted when other builders told us it wasn’t possible. Steve listened to what we wanted and helped us achieve our dream of home ownership. Thank you to all the staff at home buyers centre it has been a smooth journey and I highly recommend Steve Charleson as a sales consultant

Customer Service
Transparency
Build StageMid-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Holly

HollyPerth, WA

  • Verified customer

Perfect building experience

published

I still can't believe that building a home could be as stress free and fun as it was. The assistance my client liaison coordinator, Cora Czarnecki, gave me from prestart to key handover was exceptional. She worked hard to ensure all my questions were answered and that my home was exactly what I dreamt it would be. With the help of Cora, my house was built so much quicker than I expected and everything came together with no problems. She always replied to my emails, even if the question was silly, and kept me up to date with the progress of my house. I am so grateful for the service provided by Homebuyers WA, and would build with them again without any question of doubt.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Mohiuddin A.

Mohiuddin A.Perth, WA

  • Verified customer

Outstanding Customer Service & Professionalism

published

There were some issues identified by the building inspectors. The report was sent to HBC and they have taken prompt action to fix the issue. There was lot of dilemma buying the house but based on HBC's superior professionalism and fair business policy, I went ahead with the purchase and love residing in the house.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Tia

TiaPerth, WA

  • Verified customer

Couldn’t be more pleased!

published

Our consultant was extremely organised, helpful and friendly. Made the whole process simple and quick. All of our plans look good, our consultant listened to everything we said and asked. Can’t wait for our construction to start! Seeing how much less we had to pay to build than buy already established swept us off our feet and made us want to go ahead straight away.

Customer Service
Transparency
Build StagePost-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review


Meagan

MeaganPerth, WA

  • Verified customer

Happy Customers

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Triphamk2

Triphamk2Perth, WA

  • 6 reviews
  • 3 likes
  • Verified customer

Didn’t even know our house were built.

published

We got a strong support and very helpful advisors like Blake Garvey and his teammates to walk us through the path that we though very long long way to the end, and even after. We finally got the house built seamlessly, strongly and a lot sooner than we expected. We forgot how we picked everything from the house design to internal decors, but Joe is very helpful with her great ideas, and Jed, the important one who looked after the construction from the start to the end to make our house so great and beautiful. Again, this is our biggest thank you to all of you from Homebuyers WA to make our wish come true.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJune 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
  • Verified customer

Perfect first home

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Renee P.

Renee P.Perth, WA

  • 2 reviews
  • Verified customer

A dream come true - a faultless build!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

lisa

lisaPerth, WA

  • Verified customer

perfect fit

published

Thank you homebuyers team for the continued support throughout the build of my new home. This has been the easiest build i have ever done with no issues or hold ups whatsoever . Overall i'm extremely happy with the quality of my new home.

Thanks to all involved

lisa

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Bel72

Bel72Perth, WA

  • Verified customer

Over the Moon

published

Thank you everyone for all your help and assistance throughout the build of our Brand New Beautiful home.
Absolutely over the moon with the quickness, and quality of the build and the final look is amazing.
It’s been my dream for sometime to give my sons a home of our own and with thanks to you we’re now living the dream
Thank you so much

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review


Richard R

Richard RPerth, WA

  • Verified customer

The Perfect Choice

published

It was by sheer chance that we went in to the Homebuyers Display Home and right from the start I knew that I was in good hands.
Tom handled all of the initial groundwork and was extremely knowledgeable and helpful in so many areas. Ivan handled the finance and not to forget the staff at Resolve Conveyancing. Suddenly what seemed to be a daunting task for me was complete and I was at the point of building.
The build whizzed through under the excellent care of Cora and Shane and nothing was too much trouble. The build quality cannot be faulted.
A big thank you to all at Homebuyers Centre for an excellent build and for making my first house a pleasure to live in.

Thank you all so much,

Richard

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review


Page 1 of 26

Questions & Answers

Vipul Behl

Vipul Behlasked

Hi Guys,

Can anyone let me know if the timber laminate ‘Nordic Brown’ by Surfaces by Hynes is available in any of the display homes ?

1 answer
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Hi Vipul

Apologies for the delay in getting back to you. Unfortunately we don't have a display home with that colour timber laminate. I have been advised by our preconstruction team that you can visit Trevors Carpets showroom, they may have a sample of the flooring you are after that they can show you.

I hope this helps you.

Thank you.
Kind regards,
Homebuyers Centre


Damien

Damienasked

Gone for a house and land package with homebuyers. Keystart evaluator believes value of house and land is not what I signed up for to the tune of negative $15000. Homebuyers wants me to choose another design to increase the valuation but Im happy with my old design. Will homebuyers lower the price of the house I wanted to meet the valuation?

1 answer
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Hi Damien,

Our Sales Manager would like to get in touch with you to discuss your query.

Could you please provide me with your job number or site address so that I can locate you in our system.

Thanks,
Homebuyers Centre.


Allister Davidson

Allister Davidsonasked

Hi, can anyone tell me who installs the Fujitsu air conditioning units on new builds in Byford? And who holds the warranty? Thanks

1 answer
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Hi Allister,

Thanks for getting in touch.

AirElectTech are the installers of this product, however if you have an issue with the system we can request that they investigate it on your behalf.

If you'd like to get in touch with Robyn, our Maintenance Coordinator, on 9240 1111 she will be able to assist you with this.

Thank you,
Homebuyers Centre.


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