??!
1 photo
Homebuyers Centre Western Australia

Homebuyers Centre Western Australia

4.5 from 380 reviews

First build, great experience

This was my first build with the homebuyers centre, and I would happily do it all again after the positive experience I have had. From initial sales with Damien , whose build knowledge helped make the design process easy and who has stayed in contact to ensure everything is running smoothly, to the end with Shane my supervisor who is extremely proud of the house he has completed. And so am I, as the quality of the build has been thorough and finished to the highest standard. The build progressed within the expected timeframe, and now I am ready to move in!
Thankyou homebuyers for making my first build experience one that I can look back on with fondness, and thankyou for my beautiful home.

Customer Service
Excellent
Site Admin
Excellent
Timeliness
Excellent
Structural Integrity
Excellent
Plumbing & Waterproofing
Excellent
Electrical & Lighting
Excellent
Flooring
Excellent
Build StagePost-Construction
Construction End DateFebruary 2019
1 comment
Dear Dani, Thank you for your lovely comments about our team! At Homebuyers Centre, we are all extremely proud of what we do. We are driven by craftsmanship, so all our home designs are unique and have a quality finish. Shane and Damien, like all of our team, are extremely proud of every house they’re involved in, and we’re happy to hear you noticed their expertise and passion during your build. We’re thrilled you’re got in sooner than expected, we aim to build our single storey homes in 24 weeks or less and we can do this because we plan carefully, we use the best tradespeople and the finest quality materials. We hope you make lots of memories in your beautiful new home! Kind Regards, Homebuyers Centre

Such an amazing experience!

What an amazing company to build with. The homebuyers team constantly went above and beyond to ensure all of our questions and concerns from the very beginning! Being first home owners we were quite nervous and lost about the process but we’re constantly sent updates via our site manager. Our house was completed at such a high standard and definitely recommend these guys for anyone wanting to build their dream home!

Customer Service
Excellent
Site Admin
Excellent
Timeliness
Excellent
Structural Integrity
Excellent
Plumbing & Waterproofing
Excellent
Electrical & Lighting
Excellent
Flooring
Excellent
Build StagePost-Construction
Construction End DateFebruary 2019
1 comment
Dear Jess, We are so pleased that you chose to build your first home with us, we have built a reputation as Australia’s leading provider of first homes, having helped over 40,000 West Aussies into their first home. We’re also thrilled to hear that you’ve had such a great experience! Building your first home is a massive step and we’re glad to hear that our team made this such an easy and straight forward process for you. We understand that first home buyers want constant communication throughout the process and we provide that with email updates, calls and on-site visits, to make sure you are updated on every step of your building journey. And it’s great to know that you are happy with the quality of your home. We believe that an affordable home should also be a quality home; and that expectations should be exceeded, not just met. We hope you make lots of wonderful memories in your dream home! Kind Regards, Homebuyers Centre

Helpful home buying!

Haven’t started building just yet HOWEVER, the lead up from the beginning has been nothing but amazing. Jonathan was great from the get go, helping me with understanding the whole process. Then Beth and Shauna at the prestart- made it a breeze. Homebuyers have been nothing BUT amazing and helped me in the biggest way possible. Will 100% be recommending homebuyers as someone to build with!
Thanks guys!!!

Build StagePre-Construction
Construction End DateSeptember 2019
1 comment
Dear Soph, Thank you for your lovely review, so early on in the process! Our New Homes Consultants and Pre-start team all work super hard to ensure the process is straight forward and stress free for their clients. We know building can be confusing sometimes for people new to the building-game. That’s why we provide advice you can trust, and aim to give you a building journey which is easy (and one that you can really enjoy!) Building a new home should be exciting, after all! We’re sure Jonathan, Beth and Shauna will appreciate your kind words. You’ll definitely be looked after by the rest of our wonderful team, throughout the duration of your build. Best of luck! Kind Regards, Homebuyers Centre

Thank you Blake!!!!!

I walked into the Aveley Homebuyers display home just to have a look because I thought I was a long time away from purchasing my first home but Blake helped me achieve a dream.

I was so excited to build my first home but then I lost my fur baby in November. He was a couple of years old and I had an emotional breakdown but Blake was so sympathetic and understanding during that hard time.

I’m currently at the start of the building process but Blake has been so helpful so far and very patient with me, I appreciate it! Thank you so much for all your help so far Blake!

Customer Service
Excellent
Build StageMid-Construction
1 comment
Dear Natasha, Thank you so much for all of your kind words! That’s terrible news about your fur baby, losing loved ones can be an awful time, especially when you are in the process of building your first home. We’ll definitely let Blake know all of your kind words, we’re so happy he was understanding during that awful time. We hope you have the best time building your new home! As I’m sure you already know, you’re definitely in safe hands with our team! Kind Regards, Homebuyers Centre

True Customer Service with an understanding of our needs, 5 Stars is not enough,

If I could give 10 Stars I would!
We had previously built with Homebuyers Centre twice and looking to build or third. We had looked at other builders and tried a variety of consultants who didn't seem interested in working within our requirements. After contacting Blake he was very understanding and wiling to actually listen to our needs and see what he could do to accommodate.

As a result we were more willing to look at some alternative options Blake offered which still met our criteria for a new investment property. Once we engaged with Blake the service only got better! Blake was available when we needed and ensured that any potential issue was handled before it was an issue or advised of any issue arising. It has also been great that Blake has kept in touch as the build progressed.
After our experiences in the building industry and at Homebuyers in particular, you could get a better sales person in our opinion and will be highly recommending to anyone. He is a great asset to Homebuyers Centre. We are looking at another property soon and Blake will be our first call.

Customer Service
Excellent
Site Admin
Excellent
Timeliness
Excellent
Structural Integrity
Excellent
Plumbing & Waterproofing
Excellent
Electrical & Lighting
Excellent
Flooring
Excellent
Build StageMid-Construction
1 comment
Dear Marke and Racheal, What an amazing review! We’re so glad you’ve had so many wonderful experiences with us! We’ll pass your kind words on to Blake, he’ll definitely appreciate this. All of our team here at Homebuyers Centre are a great asset to our company, we pride ourselves on providing the best customer service possible to all of our clients and are glad that through your experience with Blake, you have noticed this. Best of luck with your new home and we can’t wait to build with you again! Kind Regards, Homebuyers Centre

Extremely happy with the finish

The building of my new house was very well managed and I was consulted by our building manager regularly
Any issues that needed attention was dealt with in a timely manner and efficiently
All the cost where very clear and homebuyers and our supervisor Shane where very accommodating and I would recommend them to any of my friends or family

Customer Service
Excellent
Build StagePost-Construction
Construction End DateJanuary 2019
1 comment
Dear Mark and Josephine, Thank you for your kind words about our team and our process! Firstly, we’re glad the costs were clear to you. It’s really great to hear this as we always aim to give a really accurate cost, up front, to our clients. We don’t work with provisional sums and in most instances, have a price for fixed siteworks so your budget shouldn’t ever blow out with us. We also aim to include more in our homes so that there is little you need to add before you build. Secondly, it’s great to hear you were responded to in a timely manner and that your issues were resolved. We pride ourselves on our ability to communicate clearly with our clients and while we aim to make zero mistakes, we believe that our ability to respond to any issues and work with you until you are happy with the result, is one of the things that sets Homebuyers Centre apart. Thank you so much for your kind words about Shane, we’re sure he’ll appreciate them! We hope you adore your new home! Kind Regards, Homebuyers Centre

First home and very happy !

I was told not to build while being pregnant and we were worried it would be a stressful procedure but the whole process went smoothly, after a rough start with our sales person resigning without letting us know. It was just great when Amy took over.

Pre start was overwhelming but Amy was amazing in helping us make the right choice and she was so patient. Loved how they work with intelligent homes. Great quality and definitely happy to have chosen Homebuyer centre. We always had a very quick response from them too. I certainly recommend them and would build with them again !

Customer Service
Excellent
Build StagePost-Construction
Construction End DateJanuary 2019
1 comment
Dear Karine and Lawrence, Thank you for your wonderful review! We’re so happy to hear our team made the process of building your own home so stress free for you! We always aim to make the process easy for our clients, and it’s great to hear Amy helped you through the process and communicated well with you. We’ll definitely pass on your kind words. Intelligent Homes are a great partner of ours and ensure that all of the technology in our homes is up to date and easy to use. We’d love to build with you again as soon as you’re ready ;) Best wishes for your new home, we hope your family (and your brand new family member) make a lifetime of memories there. Kind Regards, Homebuyers Centre

My first home was perfect!

My first build was well managed, top quality and all my queries answered along the way. Homebuyers staff show that they really care about their clients experience. I highly recommend Homebuyers Centre.

Customer Service
Excellent
Build StagePost-Construction
1 comment
Hi Dan, Thank you for your amazing review! We are so proud of the quality of our builds, that we offer a 5 Point Quality Guarantee to all of our clients. Our homes are driven by craftsmanship and all of our staff truly care about the needs their individual clients. We couldn’t be happier to hear that you had such a great experience building with the Homebuyers team! All the best for your new home! Kind regards, Homebuyers Centre

A very good experience

This project has been a long time coming. We have been dealing with Home Buyers for roughly 2 years due to unforseen financial issues, and they have been supportive, not too pushy and extremely patient! There were a few details that were left off of the plan that were picked up in pre-start, but the team definitely made up for that fact. Now that the build has commenced, the level of work has exceeded our expectations, above and beyond! The communication with the project has been excellent as well, with every query the team get back to us in a very timely manner. HIGHLY recommend

Customer Service
Excellent
Site Admin
Excellent
Timeliness
Excellent
Structural Integrity
Excellent
Build StageMid-Construction
Construction End DateApril 2019
1 comment
Hi Sam, We’re so happy you had such a great building experience with us! We cater for all kinds of unforeseen issues and work closely with our individual clients every step of the way. Our pre-start team work hard to carefully plan the perfect build for you. Making sure to be extremely thorough in the process and ensure the quality of your home fits out strict standard. Our staff pride themselves on their straight forward communication, here at Homebuyers Centre we don’t just build your home, we offer everything from arranging finance to finding your perfect block of land! Wishing you all the best for your new home! Kind regards, Homebuyers Centre

The sales rep you need

My sales rep, Josh, has been amazing. From the first meeting he was friendly whilst maintaining a professionalism and level of customer service that you just don't see anymore. Josh was always honest and I could tell from the start that not only did he want to actually help me get my own home, he was happy to go above and beyond and was excited for me. He is incredibly knowledgable about the industry and would always follow through on what he'd say he would do.
Josh was happy to meet me after hours for meetings as I work full time, he helped me find the perfect block and plan and talked me through the process every time I asked, which was a lot. I can't thank him enough for his time and effort.

Customer Service
Excellent
Timeliness
Excellent
Build StagePre-Construction
Construction End DateDecember 2019
1 comment
Hi Rianna, We’re thrilled that you have had such an easy experience building with us! Our team are committed to making it happen for you! We’re also so glad that you’ve had such a great experience with Josh. Like all of our team, he puts a lot of effort into making the building process as straight forward and easy for you. We’ll be sure to pass on your glowing feedback! We hope you enjoy your new home on the perfect block! Kind regards, Homebuyers Centre

Relatively stress free experience

The whole experience has been extremely satisfying. Any issues that came up were quickly resolved and taken care of on my behalf by Homebuyers Centre. My questions and concerns were always taken on board and addressed. I would recommend home buyers to anyone looking to build. For a first homebuyer I am very pleased with the end result. Thank you.

Customer Service
Excellent
Site Admin
Good
Timeliness
Good
Structural Integrity
Excellent
Plumbing & Waterproofing
Excellent
Electrical & Lighting
Excellent
Flooring
Good
Build StagePost-Construction
Construction End DateJanuary 2019
1 comment
Hi Ash, Thank you for your kind words! We pride ourselves on making the building process straight forward and easy. We’re so happy to hear that your issues were taken care of quickly! As many of our clients are first homebuyers, like yourself, we are always ready to cater to your unique needs! Building your first home is a massive step and we’re so happy you chose to take that leap with us. Enjoy your new home! Kind regards, Homebuyers Centre

Great Experience

While we are still building, we have had a great experience dealing with the amazing staff at HomeBuyers Centre, especially Samantha St Guillaume. Despite Sam being the 3rd or 4th new homes consultant my husband and I have dealt with since starting this whole process, Sam has been an absolute lifesaver in helping us achieve our goals, and ultimately our dream home.

Customer Service
Excellent
Build StagePre-Construction
1 comment
Hi Kelly, It’s great to hear that building with us has been such a smooth process for you so far! Thank you for your kind words. We’re very proud of our dedicated team who work hard to make the building process stress free and easy for you and are sure Samantha will appreciate your lovely feedback. Looking forward to seeing updates about your new home throughout the rest of the build, you dream chaser you! Kind regards, Homebuyers Centre

The best experience as a first home buyer

From the very beginning, the experience was easy and exciting. The whole team was very open and honest with us over the whole process and always easy to get a hold of and answer any and all questions we had. They always made sure we had all the information we needed and more to feel comfortable.

The house was built within the timeframe they gave us and my father in law who is a builder could not pick a single fault with the build, everything was perfect. As first home buyers, we were very nervous about building, but If we ever had any questions or concerns the team always made sure to let us know what was going on and made us feel very relaxed through the whole process.

Our final cost was on point with no unexpected costs and if there was ever a risk of something costing more we were always made aware and never pushed to spend more.

Thanks to the whole team at HBC especially Sam and Stacey at HBC, our site manager Jed and Ivan at Resolve Finance, you made building this house so great we are already looking forward to building our next house!

Customer Service
Excellent
Site Admin
Excellent
Timeliness
Excellent
Structural Integrity
Excellent
Plumbing & Waterproofing
Excellent
Electrical & Lighting
Excellent
Flooring
Excellent
Build StagePost-Construction
Construction End DateDecember 2018
1 comment
Hi Ashleigh, Thank you so much for taking the time to write this amazing review! Our team works so hard to make the process of building straight forward and easy for you, so it’s great to hear that you had such a stress-free experience. Our construction teams utilize strict quality control to ensure that your new home is up to our standard. We pride ourselves on our quality craftsmanship, so all of our home designs have a quality finish. As one of the building companies under the ABN group, you are always in safe hands building with us! Finance can be a hard topic sometimes, but we pride ourselves in being affordable and straight forward with all of our clients. Providing you with a great value property, without compromising on the quality. It’s great to hear that your father in law could see this! We really appreciate your kind words about our team, and will pass this feedback on to everyone. Thank you again for your wonderful review! Can’t wait to see updates on your next house! Kind regards, Homebuyers Centre

We had a good experience

We decided amongst three different builders, we narrowed it down to two which was blueprint and Homebuyers. In the end Homebuyers had way more to offer, quicker building times, more customization, and quality products used in building a house. The Homebuyers rep Chris Evans was way more knowledgeable and useful. Overall it was a good experience. We're already considering on a second build, we will probably stay in the ABN group and go with either Celebrations or Dale Alcock.

Construction End DateAug 2018
1 comment
Hi Jesse, We are so happy you chose to build with us here at Homebuyers Centre! Thanks for trusting us with such an important purchase in your life. And we’re very pleased to hear that one of the reasons you chose us is because of our quality. We are driven by craftsmanship, so all our home designs are unique and have a quality finish, using the best suppliers, trades and brands. We’re very proud of our construction timeframes too, in fact, our average build time these days is just 24 weeks. We pin that down to careful planning, a meticulous execution and our quality controls. All the elements you need for a quick build and a smooth process. Finally, thank you also for your kind words about Chris. We’re really glad his building knowledge helped you to enjoy your building process. We’ll pass on your lovely feedback. And you’ll be in safe hands if you build with another ABN brand - wishing you all the best for your second build! Kind regards, Homebuyers Centre

A Cut Above the Rest

Working in the building & construction industry, I believe I am lucky enough to have the knowledge of how things work and the way different companies operate. This is why when I decided to build my first home, choosing the Homebuyers Centre was a no brainer for me. Choosing my home design and block was easy with my Sales Consultant going above and beyond to ensure all my requests were met. Never once was I pushed into things I didnt want nor was I steered away from the things that I did, they just wanted to make sure I got exactly what I wanted. As a single person applicant I was particularly anxious around the finance side of things. I decided to use Resolve Fiance to help me through the process and I can confidently say this was one of the best decisions I made, they were constantly updating me and checking-in to ensure I wasn't getting too stressed or overwhelmed with the process. Fast forward to the building process I cannot believe how quickly it has come along, the bricks were delivered and within a month I was scheduled to have the roof sheeted. I constantly receive comments when I'm on site from people passing by who have been watching the house go up commending the quality of the house itself and how clean the trades have kept the site. Needless to say I am over the moon, from the beginning of the year renting an apartment and planning on continuing to do so, to now less than 12 months later owning my own little dream home.
Thank you Homebuyers Centre, you have made this entire process a dream, I will not hesitate to recommend to you to anyone I know and will most definitely consider building with you again in the future.

Construction End DateDec 2018
1 comment
Hi Lauren, We are so happy to hear that picking Homebuyers Centre was a no brainer decision for you! It’s our goal to be the most loved and trusted builder in WA. Our clients are our most treasured asset of our business, so that’s why we aim to make the process easy and stress-free for our clients. Our team is passionate about customer service and ensuring all your requests are met, because after all, your dream home should suit you. We'll be sure to pass your kind words on to our team members. What makes us even happier is knowing that you are over the moon with the whole build! The building process should be fun and enjoyable and we hope one day you will build with us again. Congratulations on your new home! Have a wonderful Christmas and Happy New Year. Kind regards, Homebuyers Centre

Best experience the whole way through

The whole team have been fantastic to work with. I built as a single chic and never felt like I was being taken advantage of. I was talked through the whole process and the customer service and support was amazing. Would 100% recommend building with Home Buyers :-) A massive thank you to the whole team for allowing me to have my own home in less than 12 months and within my budget and exactly how I wanted it

Construction End DateDec 2018
1 comment
Hi Chloe, That is fantastic to hear that you’ve enjoyed building with us! Owning your own home in less than 12 months is pretty impressive and it’s our goal to make the journey straight forward and stress-free. It’s so great to hear you felt supported by our team, everyone at Homebuyers Centre is passionate about providing great customer service. We always aim to go above and beyond in order to help our clients, whilst still keeping the process simple, easy and fun. We’ll make sure to pass your feedback on. We are so happy to hear you’ve enjoyed your building experience and we hope you make lots of memories in your new home! Have a wonderful Christmas and Happy New Year. Kind regards, Homebuyers Centre

Absolutely Love and Adore my New Home!!!!!

We are very pleased that we chose to build with Homebuyers as it was a smooth experience from choosing design to handover. The staff were all very professional and knowledgeable. Mark Chapman the Sales Rep was very helpful in choosing a site that suited our plan, budget and setting up our contract. Shauna Brennan from Prestart was so lovely and patient with us, as we made so many changes, that we don’t know how she kept up. She deserves a medal. Stacey Cousens the Client Liaison was also lovely and patient and kept us informed and answered our thousands of queries. The Site Managers Shane and Gary were also very helpful and very thorough in checking that our home was built to a high standard. Gary was also very diligent in ensuring that our home was presented in a pristine condition prior to our new home presentation. We also made a point of visiting the site while under construction to meet the contractors and it was lovely to chat with them and to see that they take pleasure in completing their work to a professional standard. Must congratulate the guys that did the plaster work on the walls, as it was a truly beautiful job. To all the other staff members that we did not have direct contact, a big thank you to all, as without you we would not have such a stunning home. Our home looks amazing and cannot say enough of all the wonderful staff at Homebuyers as they made the process very easy. The level of support from each and every one is to be commended and we definitely recommend Homebuyers to potential clients.

Construction End DateNov 2018
1 comment
Hi Margaret We absolutely love to hear that you’ve had a smooth building experience! At Homebuyers Centre, we aim to make the process simple and easy for our clients, so that you can spend your time enjoying building your home, not your stress levels. We love to make the whole journey, from start to finish, stress-free and fun. It’s also so great to hear that all the staff that you dealt with were so helpful, everyone at Homebuyers Centre are dedicated to putting our clients first and we’ll always put in extra effort to make sure that you have the best building experience possible. We’ll make sure that everyone you mentioned receives your glowing feedback! Enjoy your beautiful home! Have a great Christmas and New Year. Kind regards, Homebuyers Centre

Dream Goal Achieved

Thanks to Luke McRae at Homebuyers Center I was able to realise my dream was achievable. Not only did it get the size block i wanted in the area i was Hoping for, I also got a bigger size house then i though i would be able too. I have visited during the construction period several times. My parents who have build many times before and myself are very impressed with the quality of the finish and how efficient the builders have been. I am thoroughly impressed every visit with how much has been done. All the team at Homebuyers are lovely and very knowledgeable. Luke has been wonderful with keeping in contact throughout and is a huge part of this exciting build of my first home.
Thank you for all the great work and support. I tell all my friends and family what a great experience it has been and i highly recommend Homebuyers Center.

Construction End DateMar 2019
1 comment
Hi Narelle, Your kind words made us smile from ear to ear! We are so happy to have made your dreams of home ownership come true. We are so glad you and your family are impressed with the build, as we really pride ourselves on being the trusted builder for quality. Thanks for mentioning our amazing staff! All of our dedicated staff always go above and beyond to make sure that you have a stress-free building experience. We’ll definitely pass your feedback on. Enjoy the rest of your building journey. Have a great Christmas and New Year. Kind regards, Homebuyers Centre

A build experience without drama!

Homebuyers Centre really came through for us. A smooth experience from beginning to moving in to our brand new home. The representatives were always friendly, professional, informative and helpful. I won't deny a couple of not significant things that had to be addressed, these were taken care of quickly and handled without any drama. It did not detract from the high rating that I am happy to provide. No question as to whether I would recommend them, that is a definite yes.

Construction End DateOct 2018
1 comment
Hi Shayne, Thanks for mentioning our amazing staff! All of our dedicated staff always go the extra mile to make sure that you have the best experience possible. We’ll definitely pass your feedback on. It’s awesome to hear that you had a smooth building experience from the beginning to moving in. That’s our aim, to keep it simple and easy for all our clients. Enjoy living in your new home. Have a great Christmas and New Year. Kind regards, Homebuyers Centre

Another final step in our lives

I had visit few times during construction,and was very please the way it all finish,the builder was very helpful and show us how the construction was going at the time when was almost finish, then we had a second visit for the walk trough and again the builder walk with us step by step trough the whole house a job well done.
Now the most important part of our lives to be in it and only time will tell of the workmanship and the endurance
of the building.
Thank you for the great work and I will tell my family and friends of how easy is to own a Home Builders dream home.

Construction End DateDec 2018
1 comment
Hi Pedro, We are thrilled to hear that you’ve enjoyed your building experience with us! It makes us even happier to hear that you appreciate the workmanship and quality of the build. We don’t budge on quality; we always make sure we have superior materials and that we have the best tradespeople working on your home. It means a lot to us that you have trusted us to build your home and we hope that you and your family will create some awesome memories in your new home. Thank you for your wonderful review. Have a great Christmas and New Year. Kind regards, Homebuyers Centre

Page 1 of 19

Questions & Answers

Gone for a house and land package with homebuyers. Keystart evaluator believes value of house and land is not what I signed up for to the tune of negative $15000. Homebuyers wants me to choose another design to increase the valuation but Im happy with my old design. Will homebuyers lower the price of the house I wanted to meet the valuation?
1 answer
Hi Damien, Our Sales Manager would like to get in touch with you to discuss your query. Could you please provide me with your job number or site address so that I can locate you in our system. Thanks, Homebuyers Centre.

Hi, can anyone tell me who installs the Fujitsu air conditioning units on new builds in Byford? And who holds the warranty? Thanks
1 answer
Hi Allister, Thanks for getting in touch. AirElectTech are the installers of this product, however if you have an issue with the system we can request that they investigate it on your behalf. If you'd like to get in touch with Robyn, our Maintenance Coordinator, on 9240 1111 she will be able to assist you with this. Thank you, Homebuyers Centre.

HI we ate currently exploring our options on who is best to buy with or our fiest home build. We have narrowed it down to 3. One question that is vital in our discussion does home buyers centre do 5 bedroom package?
1 answer
Hi Manda, Thank you for getting in touch. We definitely can do a 5 bedroom home design for you - one of the best parts of building your own home is being able to work directly with your New Homes Consultant to personalise your home design to meet your needs. Please feel free to call us directly on 131 751 is you would like some more information on how we can personalise a home design for you. Kind regards, Homebuyers Centre.

Similar listings