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Homebuyers Centre Western Australia

Homebuyers Centre Western Australia

4.7 from 624 reviews

Reviews

4.7

624 reviews
5
(521)
4
(60)
3
(7)
2
(6)
1
(30)
  • Build Stage
  • Customer Service
    4.9 (240)
  • Site Admin
    4.9 (136)
  • Timeliness
    4.9 (150)
  • Structural Integrity
    4.9 (102)
  • Plumbing & Waterproofing
    4.8 (90)
  • Electrical & Lighting
    4.9 (86)
  • Flooring
    4.8 (86)
  • Transparency
    4.8 (167)
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  • Verified customer

Made our dreams come true!

published

It all started when we walked through our dream display home in Baldivis and met Richard Cater. We were not sure we were financially ready but with the help of Richard and Louise Napier we were able to set and meet financial goals and build a perfect family home! From slab down in December to key handover in June the entire experience was a dream. Our building supervisor Anthony kept us in the loop every step of the way. The workman ship is excellent and we continue to receive check in support to ensure everything is fine. It has been the best experience and would recommend them to anyone- so much so my sister is now building her first home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
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Excellent

published

Excellent experience at Pre-start with Althea
Exceptional stage of the process. As soon as we met Althea we knew we were in good hands to guide us through the Pre-start. She is the ultimate professional and exceptional at her job. She was fully prepared and knew our design. She addressed all of our queries and wishlist and helped to get them into our finishes. Althea fully explained the process so their were no surprises around upgrades and costs.

Althea is an asset to the Homebuyers brand by continuing the building of a positive relationship with clients and making another part of the process stress free.

We would highly recommend Althea and building with Homebuyers.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Aissata

AissataPerth, WA

  • Verified customer

Amazing journey

published

I met with Jo Cunningham for my Prestart meeting clueless about a lot of things and nervous about getting everything right, let’s just say her professionalisms and knowledge made the meeting go so smoothly I walked out 100 perfect happy with my selections. Thank you so very much Jo for your can do and “know when and how to step in” attitude, I felt supported all the way through. Thank you thank you for making this journey so exciting.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateMarch 2021
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

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  • Verified customer

An amazing experience!

published

My building experience with homebuyers exceeded my expectations. From sales, Pre start through to handover everything was conducted efficiently, professionally whilst still keeping in mind and taking into considering my circumstances. A friendly yet professional team have provided me and my children a well executed house, which is of high standard yet very affordable. Thank you so much homebuyers, from the bottom of my heart. You have one very happy customer.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Garry

GarryWestern Australia

  • Verified customer

Prestart excellence!

published

Coming into prestart this morning was quite nerve recking and we felt a lot of pressure on getting everything right and not missing a thing.
Althea was incredible... she took the time to go over everything, listen to our thoughts, offered her advice with her previous knowledge and making it extremely stress free, we felt more than comfortable and we are sure we have covered absolute Everything thanks to Althea

Customer Service
Transparency
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
  • Verified customer

Extremely efficient Jai Ferguson

published

Jai was very friendly from the very first call he made. We had different plans, he understood our situation and concerns and provided solutions professionally. We had too many changes to finalize the plan. He acknowledged all the changes with lot of patience and smile. We are very pleased that our first home dreams are in very good hands. He is a man of his words and remained same from the first call to till date.

Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
  • Verified customer

I don't usually write reviews...

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Jennifer

JenniferPerth, WA

  • 3 reviews
  • Verified customer

Super helpful and friendly

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Stephanie B.

Stephanie B.Perth, WA

  • Verified customer

Jess is a SUPERSTAR consultant!

published
Customer Service
Transparency
Build StagePre-Construction
Construction End DateMay 2021
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
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Toni

ToniPerth, WA

  • Verified customer

The most wonderful experience to date

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Niki N.

Niki N.Perth, WA

  • Verified customer

Happy so far!

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Mercedes C.

Mercedes C.Perth, WA

  • Verified customer

Best part of the journey

published

Althea is a good help and assisting me well with the prestart, she's suited well with this job. Shout Out also to Blake who's very patient with my enquiry and so many questions throwing at him in every angle of this journey, I highly recommend you guys to all my friends who wanted to build their own home/house.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Jes

JesPerth, WA

  • Verified customer

10,000 thank you is just not enough for “Mr Possible” Blake Garvey!!!

published

Blake has been amazing. He is a diamond agent with positive, patient, honest, approachable, reliable and helpful. He will just be there for anyone who needs help and always come out with solutions. I never thought I would be in the position to own a home again until I was arranged to meet “mr Possible” and He guide us thru all the process for getting our “home sweet home”. He always make himself available whenever we need him. He will never push to make decision or rush into anything. I am truly truly grateful that Blake has put all the time and efforts into our family. Sincerely thanks to Blake Garvey and Homebuyers WA from the bottom of our heart!!!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePre-Construction
Construction End DateDecember 2020
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Bec

BecWestern Australia

  • 3 reviews
  • Verified customer

Easy and stress free!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
  • Verified customer

Perfect!

published

We completed our Prestart with Jo this week and had such a wonderful experience. Jo's knowledge and customer service was above 100% and her ideas we took on board and couldnt be happier. Jo was also very thorough and didnt miss a beat. Thankyou Jo for being so honest, warm and welcoming.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
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Janelle Aguiar

Janelle AguiarWestern Australia

  • Verified customer

A breeze

published

My partner and i are extremely happy with the service we have received from Jess. From the first meeting she was honest, upfront and extremely knowledgeable about all things house & land. She made the whole process very easy for us and followed through with every request that we had in a timely manner, in fact, the whole process hasn't taken very long to get underway at all and for that, we're extremely grateful.
We will definitely be recommending Jess / Homebuyers to other people.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateMay 2021
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1 comment
Homebuyers Centre Western Australia
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Tarina

TarinaPerth, WA

  • Verified customer

So friendly and efficient!

published

Jess has been incredible throughout the whole Pre construction phase of our new build. She has been informative, helpful, accomodating, efficient and friendly to everyone involved- even our broker commented on how great the Homebuyers Centre team have been to deal with. Today we completed our prestart meeting and Althea was an absolute star as well. All her help and patience was greatly appreciated. Jess, Althea and everyone behind the scenes have made the process so far really smooth and enjoyable. We can’t wait to see our new home take shape!!

Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
  • Verified customer

Smoother than expected

published

I did not expect my house being built so quickly and efficiently. A big Thank you to Althea who was so helpful at our pre-start meeting, Cora for her updates and especially Shane, the builder, who came up with very good suggestions.

I am completely happy and have no hesitation to recommend Homebuyers Centre.

Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
  • Verified customer

Outstanding experience and very welcoming!

published

I just completed my Prestart and had such a wonderful experience with Blake. He went way above and beyond what he had to despite being extremely busy and did not pressure me at all. If he didn't have time at that moment he would make time for me which I am forever grateful for otherwise I would have missed the opportunity to build. Althea was my Prestart consultant and her warm and welcoming service really made it enjoyable. We had a few laughs and they were not the fake stiff laughs either, it was 100% real. I was impressed by her professionalism and her input as well as her patience and eye for detail. I am so excited to be building my first house and I can't thank Blake and Althea enough!!!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Craig

CraigPerth, WA

  • Verified customer

Service with smile, patience and an almond milk late'.

published

Very happy with the entire experience from the first contact with Blake at Homebuyers Centre. He has been ridiculously helpful and patient. Going above and beyond each time to answer the many questions we have had and not put pressured the process. The time he has committed to us and our meetings is a reflection of his patience with clients like us. We also had a great prestart with our consultant Althea who also shared Blakes patience with my thousands of questions. She was very informative and made the process completely stress free. Could not recommend either of them more. If the building process continues like this we will be back again for the next build.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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Homebuyers Centre Western Australia
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Page 1 of 32

Questions & Answers

Jack B.

Jack B.asked

Hi all just wondering if anyone has been given landscaping and fencing vouchers through homebuyers center do there trades need to do the work or can you hire your own trades to do the fencing and landscaping and pay them with the vouchers

1 answer
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Hi Jack, we recommend touching base with your land developer in regards to fencing and landscaping, as it is usually part of your land contract. If you have any other questions, please do not hesitate to contact us. Thanks, Homebuyers Centre

Cat

Catasked

If I have an issue or concern in regards to my dealings with Homebuyers Centre - Western Australia. Who can to contact to discuss my concern with, and have it addressed? Thank you.

1 answer
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Hi Cat, sorry for the delay in getting back to you. For any concerns, please email customerservice@homebuyers.com.au and a member of our team will be in contact with you.
Kind Regards,
Homebuyers Centre

Tom M

Tom Masked

What inclusions and incentive including promotions are offered by HBC?
Please respond to my question at my email address which is as follows:tk_mukkur@hotmail.com
Thanks and regards
Tom

1 answer
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Hi Tom,

Thanks for your enquiry! We have passed on your details and one of our New Home Consultants will be in contact with you.

Kind Regards,
Homebuyers Centre

Get an answer from our members and Homebuyers Centre Western Australia representatives

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