Rod G
Rod G

My hot devil only burns when I point it upwards. When I point it down to kill weeds it cuts out. Any suggestions?

Hot Devil
Hot Devil   DM   

Hi Rod, we're sorry to hear you are experiencing difficulties with your Weed Killer. This an unusual problem to have, could you please contact our customer service team on 03 9775 0713 so we may assist you further?

Sue
Sue

Have just broken the little wire that start the flame. Can this be replaced or do I need to buy another. Thanks

Hot Devil
Hot Devil   DM   

Hello Sue, the wire attached the ignition button is not available as a spare part, however if you contact our customer service team on (03) 9775 0713 or sales@lnmarketing.com.au we would like to assist you further.

Alastair H.
Alastair H.

Just tried my new weed burner. It keeps cutting out & as such is of no use. Connected it to a large bottle with a 900mm extension. What should I be doing

Hot Devil
Hot Devil   DM   

Hi Alastair, thank you for contacting our customer service team. Hopefully your issue has been resolved, however please get back in touch on 03 9775 0713 if you need any further assistance.

david
david

Just got my new Hot Devil wand. tried to attach the gas cylinder to the wand but it will not insert into the cartridge even though I am lining up the gap in the plastic ring. do I have to take out the small metal piece held in with two screws first. David

bill4017
bill4017  

Mine screwed in, I didn't take anything of, it was a bit fiddly and took a few goes to get the hang of it. Also, not that great for killing weeds but good for destroying seeds. I am using it in conjuction with weed killer. Spray the weeds then kill the seeds with the wand.

Hot Devil
Hot Devil   DM   

Hi David, Thank you for your query. You shouldn't need to remove anything, the butane gas cartridge with the bayonet fitting should connect as it is. We would like to help you out further, please contact our office on 03 9775 0713 so we can troubleshoot with you on this one.

Thanks,

Angus Hot Devil Gas Torches

Sharon
Sharon

I think the jet has worn out cause the whole end turns in to a orange flame instead of sending a blue flame onto the weeds , and has burnt the starter . Dangerous won’t be using it again , waste of money !

Twincannon
Twincannon

After using the hot devil for a long period of time the main jet wears out. Where can i purchase a new jet??

Hot Devil
Hot Devil   DM   

Thank you for your inquiry. We are sorry to hear that you are experiencing an issue with your Hot Devil Product. Please contact our customer support team on 03 9775 0713 to discuss further.

T. Lee
T. Lee

The black plastic bracket holding the gas cannister is easily broken. Can I get a spare one to screw it onto the stalk?

Ken Stevenson
Ken Stevenson  

I asked the same question when mine failed. The answer was no unfortunately. Hope you have better luck.

T. Lee
T. Lee  

It's a pity that except for the plasticky cannister holder, the burner is still sturdy and reliable.

Ken, thank you so much for giving me your input. I am puzzled that the manufacturer has yet to respond.

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