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HouseProud Cleaning

HouseProud Cleaning

NSW, QLD, VIC, Melbourne, etc...
4.2 from 234 reviews · View Statistics
Listing monitored by HouseProud Cleaning

Reviews

  • Rates and Fees
    1.0 (2)
  • Job Satisfaction
    1.0 (2)
  • Timeliness
    1.0 (1)
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Kale R
Kale RSydney, NSW
  • 2 reviews

Terrible

published

Booked a deep clean even though it was the most expensive quote due to their 4.8 star reviews. Worst clean I have ever had done. Dust everywhere. Floors had marks all over them. Didn’t even move the TVs to clean. Taps still had water marks all over them. It was terrible. I spent all night re-cleaning the house for my inspection today.

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Rates and Fees
Job Satisfaction
HouseProud Cleaning
Houseproud C.HouseProud Cleaning
Jean
JeanSydney, NSW

Incomplete DEEP CLEAN

published

We ordered a deep clean with the representative and booked in a date, it was a agreed that a very thorough clean was to be done and the price matched the job for $545.
We returned to the house ready to move in after the clean to find only the bathrooms and windows cleaned, all the floors not touched and we had to the spend our first night cleaning the house after the professional cleaners had supposedly done the job.
Very disappointed in the job

Rates and Fees
Job Satisfaction
Incentivised Review No
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Bad behaviour

published

They came for quote once than I booked them. As per conversation deal was $200
They give me time after one month.I took day off from work stay at home. Guy come in and said to me he clean this that if I m happy he will do otherwise he leave.basically he wants to do nothing only bathroom & kitchen cupboard and oven front, he don’t wanna clean inside of oven or anything. I ask him to clean three light in kitchen he said I have to pay extra. Oven inside extra this extra that extra
Finally he leave my place without cleanup
What a terrible company is
I suggest everyone pls don’t even call this stupid people
I got people from same company Harrington park Shila and his husband

Incentivised Review No
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Hi Mohammad, We are really sorry to hear your feedback. We take customer satisfaction very seriously and we would like to resolve this matter for you. Please email enquiries@houseproudcleaning.com.au. Looking forward to hearing from you.

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Corenne E.
Corenne E.Hunter Region, NSW

Attention to Detail

published

Great, respectful, and reliable service. Fantastic attention to detail such as cleaning behind couches regularly. Regular communication was excellent. Ive already past on details to other and definately recommend to family and friends.

Incentivised Review No
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Thank you for that awesome review Corenne, we are so glad to hear that you are happy with our services.

Ballav P.
Ballav P.Sydney, NSW

Perfection

published

Top notch quality service.Mandy and his team were exceptionally good.Thank you guys for your excellent service.I will definitely use your service in near future.Keep the good work.Thank you ince again.

Incentivised Review No
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Thank you for that awesome review Ballav, we are so glad to hear that you are happy with our services. Well done Mandy and team and keep up the good work.

Overpriced, didn't really deliver any results.

published

Hired to deep clean an already clean house for staging. Nice people, didn't clean anything well except fridge. Left chemicals throughout oven. Charged a lot for average to poor job.

Incentivised Review No
HouseProud Cleaning
Houseproud C.HouseProud Cleaning
Jane
JanePerth, WA
  • 2 reviews

Sustained excellence at a great price.

published

Paul and his team have been cleaning our house fortnightly for a few years. We have had a few different cleaners and they have all been very good to exceptional. Highly recommend.

Incentivised Review No
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Thank you for that awesome review Jane, we are so glad to hear that you are happy with our services. Well done Paul and team and keep up the good work.

Richard Wallwork
Richard Wallwork
  • 2 reviews
  • 2 likes

HouseProud Glenhaven Review

published

Sena and her crew are A1, in particular our regular cleaner Ajit , has become like a member of the family always friendly, on time and efficient in his work. Hope we can keep him always

Incentivised Review No
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Thank you for that awesome review Richard, we are so glad to hear that you are happy with our services. Well done Sena, Ajit and team and keep up the good work.

J kisona
J kisonaSydney, NSW

Disappointed

published

Although the man was lovely the end result was not what I was expecting for a steam cleaned carpet
My carpet was badly stained but still the areas that were not I expected to come up nice
And my carpet was wet for over 24 hours and resulted in an disgusting odour
He did do an amazing job on cleaning my rug though

Incentivised Review No
HouseProud Cleaning
Houseproud C.HouseProud Cleaning
J kisona
J kisona

Yes the company was very attentive, understanding, and very informative
Excellent customer service, Would highly recommend

HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Thank you, much appreciated

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Mandy and his team are fantastic

published

Mandy and his partner have been cleaning our house for almost a year now. They are fantastic and go above and beyond to ensure a spotless finish. Would recommend to anyone. Always on time, very reliable and friendly.

Incentivised Review No
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Thank you for that awesome review Amanda, we are so glad to hear that you are happy with our services. Well done Mandy and team and keep up the good work.

Perfect house clean

published

We have had the services of mandy and his partner for just on 12 months frequency of each fortnight , they arrive on time and carry out there work extremely satisfactory and are always prepared to do a little extra if required.
We look for to their cheery visit every fortnight.
Highly recommended.

Incentivised Review No
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Hi Allan, thank you for taking the time to share this outstanding feedback about Mandy and his team. We really appreciate it. Regards, Houseproud cleaning

Elisa
ElisaSydney, NSW

More concerned about getting the money than getting the job done!

published
Incentivised Review No
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Hi Elisa, as per our call with you today, you said that you had agreed with the cleaner to pay for one clean and that has been done. Second clean is on Houseproud. We hope you are happy with the outcome?

Rebecca
RebeccaSydney, NSW
  • 2 reviews

Houseproud North Strathfield

published

Very happy with the service. Easy communication, reliable service. Great clean at very reasonable price. We have a two bedroom, two bathroom unit and would recommend their service. Thanks Houseproud.

Incentivised Review No
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Hi Rebecca, thank you for taking the time to share this outstanding feedback about Kuresh and his team. We really appreciate it. Regards, Houseproud cleaning

Honest, reliable and attention to detail cleaning.

published

I have been using the services of Houseproud cleaning North Strathfield for over 4 years now and could not be happier. Kuresh and his team are hardworking, reliable and always clean to a high standard. I could not be happier with the service they provide and highly recommend them.

Incentivised Review No
HouseProud Cleaning
Houseproud CleaningHouseProud Cleaning

Thank you for that awesome review Kristin, we are so glad to hear that you are happy with our services. Well done Kuresh and team and keep up the good work.

Liam B.
Liam B.Sydney, NSW

Simplicity & Convenience

published

Houseproud Cleaning North Strathfield have been taking care of my home for almost 4 years. We (being 3 messy guys) have a 4 bedroom house with 2 bathrooms and we get comments in how tidy we all are. Plus, we get shirts ironed as part of the service!! Makes 100% sense and great value too!!!

Incentivised Review No
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Questions & Answers

BROKE MUM
BROKE MUMasked
NSW, Sydney

Do you use your own vacuum cleaner? I'm very unlucky when it comes to them. What if I only want 3 areas cleaned. Bathroom, kitchen and balcony?

1 answer
Richard Wallwork
Richard Wallwork

Houseproud cleaners use their own vaccum cleaners. It's covered in their costs and they use it in all areas of the house.

Terri T.
Terri T.asked
NSW, Central Coast

Could you g8ive me a quote

1 answer
HouseProud Cleaning
Houseproud C.HouseProud Cleaning

Hi Terri, Thank you for your enquiry, please contact us on 1300 880 198 or visit our Website www.houseproud.com.au and submit a get quote request form.
Regards
Houseproud Customer Service Team

Greg
Gregasked
HouseProud Cleaning

hi Houseproud, what happened with your facebook fan page?

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