Awesome Cleaners and Team!NSW
HouseProud PENRITH do a fantastic job. The team co-ordination is excellent, communications are easy and stress free and the cleaning service is ALWAYS perfect. Their attention to detail is second to none and we absolutely love the service they provide. Thanks to Mark, Sue and their team
Perfect cleaningNSW, Blacktown
Mum has dementia, and I needed a reliable and affordable company to clean mum’s house fortnightly. I engaged House Proud Cleaning in Quakers Hill about a year ago and I have found them to be prompt, friendly, trust worthy, thorough and affordable . They are always on time and if they are going to be late, they text and advise me in advance. They go above and beyond !!! Thanks guys!
Wouldn't know what clean wasNSW, Blue Mountains
When these guys came to do a vacate clean on a 2 bed house for $880 in Kurrajong I could tell they did do any cleaning, the whole house was filthy, grease and food in the kitchen, carpet with 10mm of build up on them, windows filthy, light fittings with black dirt on them, wall with marks on them, + + + + . Called then back three times still no better and house filthy. DONT USE THESE GUYS
Fantastic Cleaning ServiceNSW, Sydney
I booked a deep clean and steam clean of carpets for my move in and I was so happy with the outcome! I have a large property and everything was spotless. Definitely a great service to use for your home clean.
Get some other professional company if you want a deep clean, Good for General cleaning.NSW, Sydney
We booked deep move in for our new house and move out cleaning for our rental flat. The carpets were cleaned amazingly by Marco which we are very happy. But on the other hand Jignesh did the other cleaning. He did an overall good job. But if we ask him to deep clean in areas with tough stains then his first answer is 'NO' and reason is that the tiles will fade or paint will go or nets will get damaged. He did not clean few places saying he missed it or it will get damaged, Our flat owner was extremely upset with his cleaning. He had to chase hi... Read morem to use bleach to clean certain areas and he was lazy saying the tiles will fade but later agreed to give a try and Boom the dirt is gone. Again he missed to do full cleaning on the day and came after 2 weeks to do the missed ones. He charged $130 for oven, other companies charge $100, but missed to clean it. Finally after after a month he comes and again he was lazy to clean it thoroughly saying the dirt is very tough each time and I had to literally show him each area plus to leave the cleaning liquid for 5 mins and clean it. The oven will definitely have tough stains and so we booked an oven clean. He left the dirt and grease from the oven on the floor and never cleaned it before leaving. We had to literally clean our kitchen that he messed with the oven grease. Charged us over $865 for move in and $377 for move out, which was expensive compared to other companies. Overall their work was satisfactory but will never recommend them for deep and move in and out cleaning.
WEDDING RINGS STOLEN - head office ignored complaint.NSW, Sydney
We’ve used Jignesh Prajapati twice to clean our house.
On the second occasion my wedding ring and engagement ring were stolen from my underwear drawer. I put these there only 5 minutes before the cleaners came, when we returned they were gone. I reported the complaint to head office, they were condescending and suggested I had mindlessly lost them. They said HR would call me back, two months later nothing. It’s reported to police.
The clean itself was fine, few things we needed to follow up. Prices look cheap until your sentimental and expensive jewellery are stolen.
Horrible experience; asked them to leave after 1hrNSW, Sydney
Sholyman promised cleaning to the standard of a five star hotel and what we got was anything but. Within 5 minutes he decided to use the toilet himself, derailed the toilet door, wore my wife’s bathroom slippers and walked across the carpeted areas in those wet slippers and then when asked to clean the soap dish in the bathroom said that this was not included in a full bathroom clean. At this point, we told him to leave. We do not recommend anyone using this service.
I booked a deep clean with Jignesh Prajapati at Jordan Springs for a house inspection and got nothing close to a deep clean. I had to go over all of it and clean it myself. They will only wipe lightly over a surface.. very lazy. I messaged him the next day to tell him this and he didn't reply. And they are the most expensive. Just for a small bathroom and a kitchen They charged $260. Rip off's! And it wasn't that hard to clean properly as the house is only 2 years old. Stay away from this service.
Do not recommendQLD, Brisbane
Stay away from this company! Biggest scam, I requested a 5 hour spring clean, cleaners only wiped a few surfaces. Did not do what was included. Have been fighting this company for close to 2 months as the head office is unresponsive.
Terrible service terrible cleaning terrible everything
Booked a deep clean even though it was the most expensive quote due to their 4.8 star reviews. Worst clean I have ever had done. Dust everywhere. Floors had marks all over them. Didn’t even move the TVs to clean. Taps still had water marks all over them. It was terrible. I spent all night re-cleaning the house for my inspection today.
Incomplete DEEP CLEANNSW, Sydney
We ordered a deep clean with the representative and booked in a date, it was a agreed that a very thorough clean was to be done and the price matched the job for $545.
We returned to the house ready to move in after the clean to find only the bathrooms and windows cleaned, all the floors not touched and we had to the spend our first night cleaning the house after the professional cleaners had supposedly done the job.
Very disappointed in the job
Bad behaviourNSW, Sydney
They came for quote once than I booked them. As per conversation deal was $200
They give me time after one month.I took day off from work stay at home. Guy come in and said to me he clean this that if I m happy he will do otherwise he leave.basically he wants to do nothing only bathroom & kitchen cupboard and oven front, he don’t wanna clean inside of oven or anything. I ask him to clean three light in kitchen he said I have to pay extra. Oven inside extra this extra that extra
Finally he leave my place without cleanup
What a terrible company is
I suggest everyone pls don’t even call this stupid people
I got people from same company Harrington park Shila and his husband
Attention to DetailNSW, Newcastle
Great, respectful, and reliable service. Fantastic attention to detail such as cleaning behind couches regularly. Regular communication was excellent. Ive already past on details to other and definately recommend to family and friends.
Top notch quality service.Mandy and his team were exceptionally good.Thank you guys for your excellent service.I will definitely use your service in near future.Keep the good work.Thank you ince again.
Overpriced, didn't really deliver any results.VIC, Melbourne
Hired to deep clean an already clean house for staging. Nice people, didn't clean anything well except fridge. Left chemicals throughout oven. Charged a lot for average to poor job.
Questions & Answers
Hi my name Adior how can apply for this job i need it
Hi Adior, If you visit our website at www.houseproud.com.au you can complete an application https://www.houseproud.com.au/cleaner-application/
Do you use your own vacuum cleaner? I'm very unlucky when it comes to them. What if I only want 3 areas cleaned. Bathroom, kitchen and balcony?
Houseproud cleaners use their own vaccum cleaners. It's covered in their costs and they use it in all areas of the house.
Get an answer from our members and HouseProud Cleaning representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.