246 reviews
- Pre-Construction
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- Mid-Construction
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- Post-Construction
Adrian is friendly, professional, and helpful in explaining the house designs, pricing, inclusions, and available options. He answered our questions patiently and kept us informed throughout the process. We appreciate his support and guidance in helping us take the first steps towards building our new home. Highly recommended! Show details
Adrian being really good and great human being Helping us through out our building journey and giving so much effort to make us happy. Adrian is great he can make custom floor plans and he does help for selection and quotes and everything Thanks adrian Show details
Having used other builders previously in Sydney, I had swore off ever building a house again. After meeting the team at Hudson, I thought look I’ll give this one more chance, if these guys lie then there’s no builders you can trust. This experience was nothing short of amazing, from the sales team, admin, finance , and builders everyone involved… Read more
really cared about the process and strived towards making it as easy for me and my brother. There were no hidden agendas and not secret clauses to hit us for more money at the end. Which has happened a couple times with other builders.
I’d like to specifically mention Steve who sold the house to us and Rob the builder in charge who’s attention to detail meant a smooth process and quality finish.
Reviews with attachments
A pleasant experience on a challenging project, 3 houses on a corner block subdivided into 3 Torrens title properties. the HH team were very professional and helpful at all times. Show details · 1
We are building our first home with Hudson Homes. Our building site supervisor, Allan, has been communicative and easy to work with throughout the process. He has been responsive to our questions, provides regular guidance on the build stages, and ensures we are kept informed on the progress of the project. We appreciate the clear communication and the support provided by the site team so far. Highly recommended! Show details · 1
Hi, I just wanted to take a moment to provide some feedback regarding Jesse. From start to finish, Jesse has been fantastic to deal with. He was always incredibly helpful, catered to all of my requests without hesitation, and made the entire process feel smooth and stress-free. His communication was excellent, and nothing ever seemed like too… Read more · 1
much trouble.
I really appreciated his willingness to go the extra mile to ensure everything was handled efficiently. It's been a pleasure working with him, and I wouldn't hesitate to recommend him to others.
I'd happily give Jesse a well-deserved 5-star review.
Eric
Our supervisor Scott Devine has been nothing but amazing. So well organised, thorough and always willing to help and keep us up to date Will no doubt work with Hudson and Scott again Show details · 1
The construction process was impressively efficient. From the initial start to completion, it took just over 12 months, which I believe is quite good given the scope of the project. Despite the relatively quick turnaround, the quality of the build has met all my expectations, with attention to detail evident throughout. Toby Ford, the site… Read more · 1
manager, was professional, approachable, and ensured that any concerns I had were addressed promptly and kept the project on track without compromising on quality. I would definitely recommend Hudson Homes for anyone looking to build in the Raymond Terrace area. Their dedication to quality, timely completion, and great communication, especially by Toby Ford, truly made my dream home a reality.
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This is a continuation of our earlier pre‑construction review of Hudson Homes. We are now approaching the Pre‑Lining stage, and wanted to share a progress update—and it remains a solid 5‑star experience for us. From the very beginning, the care, communication, and consistency we experienced in pre‑construction have carried seamlessly into the… Read more · 1
build.
Two people, in particular, continue to make a remarkable difference:
Larissa (CRM) – the heart behind the journey Larissa has been our steady compass and conduit into Hudson throughout this process. She is responsive, incredibly organised, and genuinely invested in making sure we feel supported at every stage. She makes sure we understand what’s happening, provides timely response to our asks and makes sure we feel satisfied and confident moving forward. Her responsiveness, problem solving and consistency have taken so much stress out of this journey, and we are truly grateful for her.
Philipp (GM, Hudson NSW) – leadership that builds trust Philipp’s involvement has been one of the biggest reasons we feel at ease with a build of this scale. He is approachable, always just one call or email away, and he truly listens. Fair, thoughtful, thorough, and solutions‑focused, he embodies the kind of leadership that is rare in the building industry. Projects come with issues, things break, mistakes are made but where many owner‑builder relationships break down is when management becomes distant, communication breaks, there is no escalation path and the owners are left stranded with their million dollar builds. This is exactly where Philipp sets an entirely different standard. His openness, professionalism, and willingness to help—always with a smile, has given us real peace of mind. It’s clear that Hudson NSW’s culture of customer care starts at the top. Philipp is transforming the way Hudson operates and this is evident from all the positive reviews you will see here in the past 3-5 years!
On‑site progress Our Site Supervisor, Steve, has kept construction moving at an impressive pace, and the workmanship on-site has been excellent. We also appreciate his coordination with trades, timely responses on our questions and his genuine experienced advice. Fundamentals matter when you ar emanaging an extra large 60 squares build and and they show in Steve's work. Although we had an early workmanship/design challenge at the slab stage and a couple of other minor issues, Steve helped resolve them professionally, and the build has continued smoothly with strong momentum. As we head toward pre‑lining, Steve’s scheduling and on‑site oversight are helping keep everything on track.
Overall The speed of the build, the high-quality workmanship, and above all, management's communication and customer care have exceeded our expectations. We feel informed, supported, and genuinely looked after. Thank you to Hudson Homes, especially Larissa, Steve and Philipp, for your care, dedication, and professionalism. We will continue updating this progressive review as we move through the remaining stages toward handover. So watch this space for the next episode and hoping the stars stay five on our experience :). — A happy and reassured Hudson Homes customer
I recently built with Hudson Homes and I am really happy with the final product. I found the site manager Toby, great to deal with and responsive with all communications. Show details · 1
Latest follow-ups
Good build – Hudson Homes has been excellent in building a good sturdy home for our growing family. Living in Sydney's hot summer, we needed a home that would keep the house cool and this house is designed and built to withstand the hot weather conditions. … Read more · 1
Second, we are very grateful for their genorosity and persistence during the hard times while building our home.
The best part is that the house itself is rock solid and we are finding it that it is good quality.
With any big issues, they will attend to it right away, but with small issues you may need to wait a little. That was okay. Manny was very friendly and always made himself available and assured us he lives nearby so let him know of anything he can help with. So it was very good to work with a local builder too.
Follow-up · Materials: The external bricks on the first floor and the tiles make the house cooler, and that was important for our family because of the hot scorching weather in the summer.
Great experience. Had some minor issues with roof, some doors after moving in. I was not sure of the response I'd get (with ref to warranty period e.g.). But got the same helpful and quick update from Manny as to when it would be sorted. And it was… Read more · 1
attended to as agreed. I think after-care responses matter more because then you realise it's not a mere "sales talk".
Follow-up · Minor roof issue - a tile had moved off its' place slightly. Doors - one hinge had become loose for 2 doors.
In-depth reviews
5/5 for Melissa’s exceptional customer service! We have been working with Melissa from Hudson Homes as our main point of contact for the past 11 months (as a senior customer relationship manager), and she has been fantastic throughout. No matter when we reached out, she was always available to answer our questions and guide us through the build.… Read more
Whenever tough situations or unexpected challenges came up, she handled them with complete professionalism and worked tirelessly to resolve every issue. She has been an absolute pleasure to work with, and we strongly recommend her to anyone building with Hudson Homes.
Also 5/5 to Stefanie (Colour Consultant ) We want to leave some well-deserved positive feedback for Stefanie, who guided us through the interior design and colouring stage of our duplex. Stefanie was an absolute pleasure to work with. She truly listened to our vision and went out of her way to source specific items outside of the standard builder's list to make sure our home felt unique.Her extensive knowledge was invaluable in matching the right combinations of colours and products. While spending six hours straight selecting finishes sounds daunting, Stephanie made sure every minute was well spent. We are so grateful for her understanding and patience—we walked away with everything we wanted for our duplex. We highly recommend her services and will definitely use her expertise again in the future. Thank you, Stefanie! You deserve this Five star.
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A Dream Home Built With Care ❤️ We would like to say a huge thank you to the entire Hudson Homes family for building us a home that is even more beautiful than we could have imagined. From the very beginning, Hudson Homes believed in our dream of building our own home — sometimes even more than we believed in ourselves! They took the time to… Read more
explain everything to us in detail, provided us with regular updates and photos throughout the build, and always kept us informed.
I know I probably called and asked a lot of questions throughout the process, but every single time, the team was patient, kind and happy to help. We truly appreciated that.
A very special and heartfelt thank you goes to our Site Manager, Cody. We met Cody during the later stages of our build, and very quickly we found ourselves saying, “We wish Cody had been with us from the very beginning!”
Once Cody became involved, everything felt more organised, detailed and efficient. Any issues were handled quickly and made so much easier to resolve. His care, communication and attention to detail made a huge difference to our experience, and we are incredibly grateful for everything he did for us.
Our home is finally finished, and we are now living in it — and honestly, everything feels like a dream.
Thank you so much to Hudson Homes and especially to Cody for helping make our dream home a reality. We couldn't be happier with our beautiful new home! Isil&Sercan Celebi
We recently completed our build with Hudson Homes, and overall are very impressed with the customer service and build quality. Our budget put us in a tricky middle ground of not quite being able to afford a custom build, but rather we chose an "off the plan" design, made lots of changes and upgraded most of the finishes. We even completely flipped… Read more
the layout to move the alfresco to a different side of the house, and cut some length off so it would fit our block. Our incredible sales agent, Shelley, went back and forth with the design/quoting team relentlessly for us, and by the time we went to a contract, we had a very accurate quote. For example, we were able to choose all of our own appliances (I did not want the standard inclusions), and have hard flooring taken out of the build as we wanted engineered timber and I knew I could find it for a better price than their upgrade offered. Our kitchen layout was also completely altered (turned from a standard island layout into a L shaped bench around the walls, and moving the kitchen sink out of the island), and I was able to completely customise the cabinetry to get exactly the drawer layout I wanted, for both the kitchen and scullery. Shelley was also very thorough in making sure we had allowances for a possible DA as there was some uncertainty if extra piering would be needed due to underground utilities on the block. As such, we had very minimal unforeseen costs through the build (one $600 fee for equipment hire as the electricity connection had been buried and they couldn't find it after days of digging!). It is important to note that everyone was always so patient and accomodating, and their flexibility was amazing, I'm still surprised that we were able to change the plans so much and it didn't cost us, in fact it saved us money as the overall footprint of the build was slightly smaller! The whole process from our first meeting with Shelley to the start of the build did take us longer than we'd hoped (their was quite a bit of time between paying the deposit, to design appointments etc) but I suppose that's just the nature of it. Once our build started, Jack, our site manager, was on top of everything and always available for a site visit or phone call. He was thorough and quick to notice things that hadn't been done right the first time (such as a shower niche, that for some reason had to be moved 2 or 3 times before it was in the right spot!). There was one area of workmanship in the kitchen that we were not happy with, and probably needed to be sterner than we'd hoped to be, but this was completely redone to an excellent standard, with minimal delay. On the whole, if a mistake was made, they were quick to take accountability and rectify the issue. Through the process, Jack was incredibly good natured and was genuinely invested in us getting the best out of our build. We would highly recommend Hudson Homes to any wanting to build.
Positive reviews
⭐⭐⭐⭐⭐ I can’t thank Manny from Hudson Homes enough for the way he managed the repair to my roof following weather damage. His professionalism, attention to detail and seamless approach made the entire process so easy and took away so much of the stress. Manny was an absolute pleasure to deal with, and his ability to manage everything so… Read more
efficiently and with such care made a real difference. It’s reassuring to deal with someone who takes pride in their work and makes the whole experience stress-free.
Thank you, Manny, for your outstanding service. You are a real credit to Hudson Homes!
Very supportive staff – site manager Rob and relationship manager Jessica. This was our first house and land package, and while it's a very complicated process, they guided and supported us step by step. We are also extremely happy with the final result of our new home! Show details
We recently built our home with Hudson Homes in Flagstone, with Jarrod as our site supervisor, and we couldn’t recommend them highly enough! Throughout the entire building process, communication was transparent and consistent, which gave us confidence and peace of mind. Any issues identified during construction were acknowledged and rectified in… Read more
a timely manner.
A special thanks to Jarrod for overseeing the build and helping ensure everything progressed smoothly. We’re very happy with our experience with Hudson Homes and would happily recommend them to anyone looking to build their new home.
Negative reviews
We built with Hudson homes in 2024 a single story house in QLD. The timing and progress they made was impeccable. Coming from the construction industry I was impressed with how quick they build, with no hiccups. Coming to the quality. Hudsons is rated as one of the best builders with high end quality and impeccable professionalms, as per the… Read more
reviews. Our experience was a very friendly and responsive Team, however they do not provide professionalism as I would expect it and as we deliver to our own clients. No defect lists are shared, no communication of when defects will be fixed.you have to constantly follow up. If you do, you do get a responds quickly which is good. The Site Manager has an excuse for every single defect you pointing out, but all you really need is this to be fixed.
All in all a good building experience and probably heaps better than other builder out there however there is room for improvement and by changing these little things it could lift them to the next level.
Never ending nightmare – Build finished in December 2022, completed handover with a list of defects for the supervisor, it was close to Christmas, we were greatful to be in so when he said someone would be back after Christmas to fix the “minor” things, we were understanding. Fast forward 12 months, those little bits of blue tape that were suppose to be rectified after… Read more
last Christmas are still scattered throughout the house. We’ve also done the 90 day maintenance inspection back in June, all issues laid out (over 100 photos of issues to be rectified taken) 2 things have been rectified, and probably only due to our persistences. Speak to the warranty supervisor who attended, he says items still lie with construction manager (12 months post construction!) speak to construction manager says he needs to speak to the warranty team. Ironically when a payment was due, they were very attentive, now that there are issues that they have promised to resolve, there is no care. I appreciate their are trade shortages, which is why I have not left a review previously but 12 months is more than a reasonable time frame to expect rectification or at least some regular updates on what is happening. Seems the way to get someone to want to assist you is if you want to provide them with a new build lead. I am not one to leave a negative review as I believe in trying to work with a business directly but it’s a bit hard when no one wants to help you and you have exhausted all options. I would not recommend unless you are prepared for the build to never be completely finished as agreed.
Worst company I have ever had to deal with in 35 years – My Build was managed so poorly from start to finish. Total of 4 site supervisors. 3 CRMs. Final product is just ok. It is easier for to fix things ourselves than have deal with this company. My opinion is there was a major communication breakdown between site supervisors, CRMs and management. I ended up having to speak to the general manager to… Read more
resolve a issue that I still think was totally avoidable if communication was better. The company knows all my grievances through the build. The only people that were a pleasure to deal with were the sales person and our last CRM. It has been 8 months since we have moved into our house, I hope for future buyers things have improved.
Hi Brandon, thank you for sharing your feedback with… Read more (+1 reply)
Recent reviews
We worked with Morgan and Alyssa at Flagstone and we could not recommend them enough! From our initial conversation right through to the contract phase, they were welcoming, flexible, knowledgeable and incredibly supportive. They took the time to listen to what we wanted, answered all of our questions and made the entire process feel much less… Read more
overwhelming. They were the reason we believed it was possible to build our dream home and made us feel confident every step of the way. We are so grateful for their guidance, patience and genuine care throughout the process and would happily recommend them to anyone looking to build their dream home!
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Alyssa and Morgan have been absolutely fantastic to deal with! Their professionalism, helpful guidance and quick responses have made our initial pre-construction journey through to finalising our tender an amazing experience. We truly appreciate their time and support throughout the process. Highly recommend Alyssa, Morgan and the team at Hudson Homes QLD! Show details
This review is specially to appreciate great work done by Jarrod. Building a house can be stressful, but having such a dedicated site supervisor has made all the difference. He is incredibly proactive, highly organized, and always available to address my questions and walk me through the site. Details we brought up were handled quickly and professionally. Thank you for keeping our project on track and delivering excellent service! Show details
We are now almost on our builld stage with Hudson Homes and as with my previous review during pre-construction, they have been true to the promise of being transparent and communicative during the whole process. These are important to us, specially as first time builders. We go into construction with high confidence knowing we have knowledgeable… Read more
and professional people behind building our future home. I would have to mention Stephanie and Ellie for being accomodating with our colour selection and the whole team during our time in their office. Also the transition to Maria as our coordinator has been seemless as well. All in all I am very happy in dealing with the team and look forward to more coordination with them as we go through our build.
I recently completed my build with Hudson and I’ve had a really positive experience throughout the process. Jessica has been fantastic with communication and follow-ups, always keeping me informed and making sure everything was on track. Rob has also done a wonderful job with the final touches helping bring everything together and making my home look beautiful. A big thank you to Jessica and Rob for all your hard work and attention to detail. Show details · 1
Melissa , has helped us day in day out through all the stages to getting us into construction . She’s always been on top of everything we have asked for and always made sure everything was done as shift as possible ! Show details · 1
We’ve had a good experience working with Rose. She has been friendly and easy to communicate with throughout our home building process. Thank you, Rose, for your support and assistance. Show details
We recently completed our new home build with Hudson Homes in Benobble - from start to finish the process was seemless, well organised and performed to our complete satisfaction. Thank you to the team at Hudson Homes for making our experience a happy and content one. A special mention goes out to Jarrod, the building supervisor for going above and… Read more
beyond, Rose at the sales desk for assisiting, supporting and helping us navigate the build process and the entire team at Hudson HQ for being attentive to our needs.
Anyone looking to build a new home, I would highly recommend Hudson Homes!
Huge thanks to Hudson Home's team for being so supportive and helpful during the initial phases of our house build. Morgan went above and beyond with genuine care and understanding, Sarah brought extensive knowledge and supported us passionately and professionally with valuable advice, and Vicki has made sure our needs were followed through. A great experience so far that we truly hope continues past completion and handover. Show details
We had a great experience with Hudson Homes' pre construction team. They were professional, responsive and extremely helpful throughout the process. We encountered a few issues along the way that were outside of Hudson Homes' control, but the team worked closely with us to find solutions every time. Their communication was excellent, and they… Read more
made what could have been a stressful process much easier.
Based on our experience with the pre construction phase, I would happily recommend Hudson Homes to anyone looking to build.
The team at hudson homes were great in keeping me up to date with the progress and any issues with arose onsite. I would recommend them in the future for new home buyers Show details
We had a wonderful experience working with Jesse, Hudson Homes Lilywood Landings. From the very beginning, he was knowledgeable, professional, and incredibly patient, taking the time to answer all of our questions and guide us through every step of the process. He made what could have been an overwhelming experience feel smooth and stress-free.… Read more
His attention to detail, honest advice, and genuine care for our needs gave us confidence in every decision we made. We truly appreciated his excellent communication and dedication to ensuring we had the best possible experience. We highly recommend Jesse to anyone building a new home. Thank you for making this exciting journey so enjoyable!
Hudson Homes has been professional and supportive throughout the construction process and we are happy with their management and the building outcome (house). We would recommend Hudson Homes to anyone looking for a reliable builder. Show details
After a long and complicated journey to secure both the DA and CC approvals from Council, delays that were entirely outside Hudson Homes’ control, we’re finally moving into the stage we’ve been waiting for: CONSTRUCTION! Throughout the entire pre-construction process, a special thank you goes to Stefanie, our Client Relationship Manager. Her… Read more
communication is consistently clear, timely, and genuinely caring. She reassures you when the process feels overwhelming, celebrates milestones with you, and treats your project as if it were her own. Her attention to detail, especially during our colour selections, gave us confidence at every step.
Stefanie is an absolute credit to Hudson Homes, and her support has played a huge part in getting us to this exciting next stage. We’re looking forward to the next chapter of our home‑building journey with Hudson Homes — so watch this space!
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Thank you for this candid and thoughtful review,… Read more