Hunter Homes

We are very excited to have reached the Hand over stage of our new Hunter Home. We are very happy with the finished product & had very few problems along the way. Our site Liaison was Amanda & she kept us updated on a regular basis & conveyed our enquiries promptly to our Site Manager, Tim, who was easy to work with and had any issues acted on… Read more

immediately. The build was completed to Practical Completion in 14.5 weeks & then another 4.5 weeks to Hand Over so a big thankyou to Hunter Homes & all the staff & contractors involved in our build. Now to move in & start enjoying our new home & life style.

10/10 experience with Sidney and Tamara at Hunter Homes! Incredible professionalism, flawless attention to detail, and handled everything for me without any stress. They made what could have been overwhelming feel easy. Thank you both! Show details

Our experience with Kerri Charnock) as your Contract Administrator and Angelique Walford as your New Home Advisor has been incredible. As this has been my first time I was anxious but they both took it step by step and explained everything patiently… Read more ·  1

with no hesitation. I can’t wait to see our dream house come to life. I felt like we were apart of the Hunter home family

We are based in Tamworth NSW and are still in pre-construction at the moment. We enquired with Sidney (sales) in December 2025 while we were still looking at land options, and we've just signed off on colour selections & are yet to get approvals from our CDC application as of 13th July 2026. Sidney in sales was very responsive and available,… Read more

which we appreciated. Her estimates of what things would cost were impressively close to how much they landed at our tender appointment, upon signing contracts. This is our first time building a new home, and the process was a tad confusing for us at times. Being presented with drafted plans the same day you're supposed to sign contracts and lock in the floorplan (the tender appointment) was pretty stressful.

We would've loved to have been sent or presented our floorplans in advance of our tender appointment, so that we could sit with the plans for at least a week, and then request any structural changes before the tender meeting for signing. We were aware that we didn't have to sign on the day. Still, I need to note that we had to travel from Tamworth to Port Macquarie for a day trip to attend our tender appointment. If we had said 'no' to signing on the day to sit with the plans, we would've had to have waited another month (approx) to be scheduled in for another meeting (which would've pushed everything else back) and would have had to make arrangements to travel the 7 hours again. We were so thankful that Kerri made a couple of structural changes for us on the day of tender, which we were told is not the normal process. Once we signed off on the tender and paid our second payment of $6,000 that day, we waited about a week and a half to be booked in for colours, which would be a month away (from the tender apt date).

Maddie in colours at the Heatherbrae location was an absolute DREAM. So kind and knowledgeable and made this process the best part of our experience so far. We can't thank her enough. We ran out of time on our colour apt day, as we forwent many standard inclusions for custom/upgrades (thanks for your patience, Maddie!) We drove home and, for the next few weeks, emailed Maddie back and forth to select everything we didn't cover in person. There were a few items that needed the estimating/drafting team to confirm pricing, etc, like our laundry and kitchen cabinetry, custom rangehood, etc. Maddie was super busy with colour selection clients most days, so we appreciated it when she could get back to us. A real treasure!!

Now we are awaiting our updated construction plans and CDC approvals to come back, and Laura, our Client Liaison, has been helpful in next steps, etc. We know the HH team is all very busy, so we understand there can be some delay in getting back to us here and there. We can't wait to start the next stage!! Hopefully it's all smooth sailing once approvals are here... :) We are very happy so far with our choice to go with Hunter Homes!

A breakdown of our timeline below:

- We paid our $1,500 initial deposit for soil testing January 12th 2026

- We received soil testing results on April 9th 2026 (there was a delay in HH getting access to our block with civil works)

- Our tender appointment was April 29th 2026, and we waited until May 11th to be booked into our colour appointment.

- Our colour appointment was June 2nd 2026

- Our colour selections were signed off on July 8th 2026

I cannot speak highly enough of Tamara, my Contracts Administrator, and Sidney, my Client Liaison Officer, at Hunter Homes. From the very beginning, they made the entire process feel seamless, transparent, and genuinely stress-free. Tamara was incredibly hardworking, knowledgeable, and attentive throughout every stage of the contract and… Read more ·  1

alteration process. She always took the time to explain everything clearly, provide honest advice, and ensure I fully understood every detail before moving forward. No question was ever too much trouble, and her professionalism gave me complete confidence along the way.

Sidney was equally amazing to work with. She was always approachable, supportive, and proactive, especially when it came to navigating various soil concerns and helping me understand my options. Her communication was exceptional, and she consistently kept us informed and reassured throughout the process.

Together, Tamara and Sidney went above and beyond to make what could have been a stressful experience feel smooth and well-managed. Their transparency, dedication, and genuine care for their clients truly stood out, and I am grateful for all their hard work. I would highly recommend the team at Hunter Homes to anyone building their home.

We recently had the pleasure of working with Kerri and Stephan from Hunter Homes, and we couldn’t be happier with our experience. Both Kerri and Stephan were professional, approachable, and genuinely invested in helping us through the building process. They took the time to answer all of our questions, explained everything clearly, and made what… Read more ·  1

could have been a stressful experience feel smooth and manageable.

Kerri was incredibly organised and communicative, always keeping us updated and ensuring nothing was overlooked. Stephan brought a wealth of knowledge and practical insight, helping us feel confident in every decision we made along the way.

What really stood out was their honesty and commitment to delivering a high-quality outcome. We always felt like we were in good hands, and their attention to detail and customer care went above and beyond our expectations.

We would highly recommend Kerri and Stephan to anyone considering building with Hunter Homes. Their professionalism, support, and dedication truly made a difference in our journey.

Thank you both for making this experience such a positive one!

After a wait between contract signing my project was handed over to a lovely lady by the name of Laura Lindsay! Laura was punctual and professional, every time she called it was good news with detailed updates and time frames explaining what was happening and when. Thank you Laura!! Show details

We recently completed our colour selection appointment with Charli at Hunter Homes, and we couldn’t be happier with the experience. Charli was professional, knowledgeable, and made the entire appointment feel relaxed, enjoyable, and genuinely exciting. She provided thoughtful advice and guidance throughout the selection process, helping us make… Read more

confident decisions while always keeping our vision and personal style in mind. Whenever we came across a challenge or felt unsure, Charli was quick to step in with practical solutions that perfectly suited what we were trying to achieve.

Her patience, creativity, and attention to detail made what could have been an overwhelming process an enjoyable one. Thanks to Charli’s support, we truly feel like our dream home is becoming a reality. We can’t wait to see everything come together when the build begins. Thank you, Charli, for making such an important milestone in our building journey such a positive and memorable experience!

We’ve had a fantastic experience so far with the team. Mal and Kelly were incredibly helpful in designing our floor plan based on the display home, taking the time to answer all our questions and make sure everything suited our needs. Tamara, Lucy and Jessica have also been great throughout the finalisation process, making everything… Read more

straightforward and stress free. The communication has been excellent, and the team has been professional, friendly and easy to deal with. We’re looking forward to the next stages of our build.

Edit #1 (will update again once the build is complete) - HH reached out to us 2 weeks after this review was published and listened to our concerns. We've been advised our feedback has been taken into consideration and they are looking to make improvements. They seem genuine in their efforts so hopefully this is followed through with and other… Read more

clients do not face the same pain points we did. We're looking forward to resetting and excited to start the build.

Pre-construction stage review:

GOOD: • Sales: Range of plans, upfront price, sales rep was great and answered our many questions. • Colours: colours appointment was good, nice selection of options and the consultant was very helpful. • In person communication: in person everyone is very nice and helpful, unfortunately a lot of things spoken about don't get followed through with.

BAD: • Communication: delayed email responses, don't pick up calls, no follow through when things need fixing. • Plans: weren't complete or correct prior to our tender appointment. We did change the facade which is the only thing that should have been pending at this appointment. It's taken over 3 months to get correct plans. • Variations and additional costs: variations (with substantial costs) with little to no explanation given. • BASIX/thermal assessment: incorrectly completed several times resulting in huge variations and when questioned they are suddenly not needed or greatly reduced. • Pricing mistakes: overcharging for several items and refusing to budge on pricing of some items even once we provide evidence they are incorrect. • Transparency: no transparency even when you ask for further information about your own build. • Timeline: apparently the build is very quick, the admin side is not. Noting we have questioned many things which has inevitably pushed out the timeline, but this would not be necessary if things were correctly done by HH first.

HOW CAN HUNTER HOMES BE BETTER?: • Feasibility scan: have a quick check over plans when an estimate is signed and flag anything that's not doable BEFORE the client waits months for a tender. • Double checking: too many things slip through, add some checks internally before you send to the client. • BASIX: this could have a review of its own. Have a meeting with the client, get all the information you need to run this properly (including external house colours). Would save a lot of time and frustration for all parties. • Transparency: pricing breakdown for all products, if someone is paying for something they deserve to know what the cost is. I understand they have their margin and that's fine, but gatekeeping pricing for someone's own build is a huge red flag. • Communication: consider assigning a central person with someone for their whole building journey, being shifted from person to person as per 'process' leads to things getting lost. Okay to have specialists, but someone needs to take accountability for a project. • Communication (again): keep clients updated, especially if there's a challenging query you need to follow up with other teams on - let the client know that's what's happening in the background and the expected timeframe. Would save a lot of frustrated calls and emails.

Overall we had high hopes, right now we're feeling frustrated and tired with the whole process. We've become pushy clients which we never wanted to be, but if you don't follow up things never get done which is really disappointing and has made this whole journey sour.

We've heard it's better once the build actually starts - here's hoping!

At 60 years old and building for the first time, the process has been daunting but good so far. We feel we have been supported through the initial process by the helpful team at Hunter Homes. Watch this space ........... Show details ·  1

We’ve just signed our tender and we’re so excited for our build to get underway. From the moment we stepped into the display home and were greeted by Mal we knew Hunter Homes were different. The display home has all the mod cons and the floor plans were by far my favourite. Mal was so helpful and patient as we asked questions and made… Read more ·  1

adjustments. He knew what he was talking about and was able to guide us on what to do with our tricky block.

Then we were transferred to Tamara and she was amazing in walking us through our tender appointment. I never knew so much went into house plans! She walked us through every bit of the plan and we feel so comfortable with all the decisions.

Tamara and Mal have both been so kind and helpful and we are so glad to have Hunter Homes building for us. We can’t wait to break ground!

When we went for our colour appointment it was a mixture of excitement and nervousness as well.However, Charlie was able to make the process easy and fun making sure that we get the best of our dream home.. She took her time in taking us through the various products that were available and was very patient with us throughout. Hunter homes has made our building journey very smooth. Show details ·  1

We have just been handed over to the site team but I have to say that our experience with Sarah the certification coordinator has been great. She has been very helpful, professional and quick to respond to any questions or concerns we had. We have loved having her as apart of our team! Show details ·  1

We have just been handed over to the Site Team but wanted to take this opportunity to sincerely thank Ashley and Maddie, our Client Liason Team, for keeping in constant contact and informed on all the behind the scene procedures that were taking place. They have been very thorough in their explanations, helpful with suggestions, no request or… Read more ·  1

query was too difficult and was dealt with immediately and their attention to detail was faultless. As has been our experience so far with all the Hunter Homes teams we have worked with, patience, professionalism, care and guidance has been paramount and we love that as we progress each team informs us of who we’re handed onto and that team phones and introduces themselves to us. Certainly personal service. We are now excited as the build begins!

I had a great experience with Mal and Tamara! Mal did an awesome job at quoting and was very patient with us, never pushy. Gave great advice and even pushed back on any bad ideas I had which was very much needed as we haven't built before. Tamara made the tender appointment much less daunting. She answered any questions we had and was really… Read more ·  1

patient. She was awesome! Over all a great experience and can't wait to get stuck into the build! Thanks guys!

I had a good experience during the signing of contracts with contract administrator Kerri Charnock, she greeted me with a very warm welcome and it immediately made me feel very comfortable during the meeting. She explained the process of the proceedings very thoroughly and answered any of my questions clearly and with ease. I was very impressed… Read more ·  1

with her professionalism and kindness that she showed me, it left me with a lasting impression of the company and I am excited to continue my journey with Hunter Homes. Thank you Kerri

We went around the block to every single builder when we were researching fo our first house. Nobody was able to match the premium inclusions that Hunter Homes offered. Moreover, the customer service was outstanding and I would like to shout out Mal and Anthony, They were both amazing. They explained everything really well and were extremely… Read more ·  1

transparent and honest which we loved. Jess our contract administrator was also fantastic, she was so helpful and patient with us during the tender appointment. There was no big hidden costs that came out or any other surprises and the communication from both sales and administration has been top notch. We have nothing but positive feedback from the Hunter Homes team. Thank you so much for helping us with our first home journey and we are looking forward to everything else that is yet to come.

Hunter Homes are quite simply the best, most streamlined building company I have ever had the pleasure of working with (this being my 3rd build). They are on point in every aspect of a building journey, from the sales team at the very begining, through to the pre-selections team, site and construction teams and then finally the handover. They have… Read more ·  1

out meet my every expectation! The quality of the build is exceptional and absolutley nothing is a problem to them. Hunter Homes do not allow imperfections in their craftsmanship and usually spot things not quite right before you can even point them out. If it is not 100% perfect, they fix it immediatley. Every single staff member of the whole Hunter Homes team have been amazing and helped me create my forever home with a passion and dedication that made my whole experience fantastic. I simply can not thank them enough, nor sing their praises highly enough in helping me create the most beautiful home ever. Well done Hunter Homes, I am forever grateful. Katrina

Construction has just begun. My first time building with a large volume builder. Prior ive used small builders. So comparing the two, I've found HH to be professional, have great resources, offices, selections, help. Down side tho is i feel that have to many jobs going at once and its passed around to many hands, so information been lost, … Read more ·  1

communications not passed on, things missed, but in saying that, once I've brought things to their attention they have rectified them.

One misshap I was not happy about was being told my stuff has been sent to council for approval, only to find out near 2 months later that it still hadn't been sent. And what made it worse was the person I was in talks with, who told me it was original being sent off, done nothing but avoid that topic when I addressed it. But moving on, im happy with them overall. See how the rest of the build goes.

We’ve had a great experience with Hunter Homes so far. The entire process has been smooth, well-organized, and professionally managed. A big thank you to Ashley and Maddie for their excellent support, clear communication, and guidance throughout. They made everything easy and stress-free for us. We’re excited to see our home progress and would highly recommend Hunter Homes to anyone building their dream home. Show details ·  1