1 photo
IKEA ACT, Canberra

IKEA ACT, Canberra

1.2 from 29 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for IKEA? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

1.2
29 reviews
  • Product Quality
    1.5 (6)
  • Return Claim MadeYes (1) · No (3)
  • Warranty Claim MadeYes (1) · No (4)
  • Product Appearance As advertised (4) · Not as advertised (0)
  • Customer Service
    2.5 (6)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
Teresa
TeresaCasey 2913, ACT
  • 3 reviews
  • 7 likes

Never Purchase A Mattress Pad From Ikea

published

NEVER purchase a mattress pad assuming it is the same as a previous purchase. They change items without a disclaimer.

Product Quality
1/5
Customer Service
1/5

Terrible services

published

I purchased four high chairs from IKEA in Canberra. One back-support arm of one chair broken when I lifted it to move to a different place. When I took it to IKEA, I was told it was not a quality problem! So they refused to refund or replace although it was still in the warranty period.

Product Quality
1/5
Customer Service
1/5

Other Furniture Shops

 
 

0.0
(1,234)
Grace R.
Grace R.Canberra 2600, ACT

Very unhappy with my purchase.

published

Unfortunately, I purchased a the LINNMON / ADILS desk for university study. Whilst the desk was relatively easy to assemble, I am very unhappy with this product. The slightest movements make the desk shake and is quite distracting. I have tried many times adjusting the height of the legs to fix this issue but it continuous. I would not recommend this product.

Product Quality
1/5
Customer Service
5/5
Darrio K.
Darrio K.Kaleen 2617, ACT

Assembly service unreliable

published

Ikea's Assembler no showed twice and was at another install the morning he was supposed to be installing my wardrobe. Called and tried to return the product and was told I will be charged for the delivery and pickup.

Product Quality
2/5
Customer Service
2/5
Furniture Shops

Find out how IKEA ACT, Canberra compares to other Furniture Shops

Know better, choose better.

Compare all

Claustrophobic

published

Trekking through 400 kilometres of cramped, store pathway isn't my idea of a good shopping experience. I felt like I was lost in a maze, with little chance of survival. I thought I was never going to reach the end. If you do visit, take food, water and a swag; and three weeks annual leave.

Product Quality
3/5
Customer Service
4/5
birdseye
birdseye
  • 9 reviews
  • 21 likes

Is the 25 year kitchen warranty indeed fake?

published

Saved for 7 years. Waited 3 months, yes that's right, (ENDLESS phone calls instigated by us, case number changed 3 times) to finally get an inspection and be told it was our fault that a practicaly brand new sunbeam slow cooker (on feet) had caused the massive crack through our $3000+ benchtop and it's not covered under warranty. Where were we supposed to cook if not in our kitchen, IKEA and Padstone? I hope this helps at least someone. Receipt included.

  • Thumbnail
Product Quality
1/5
Customer Service
2/5
AGX
AGXCano
  • 2 reviews
  • 3 likes

Don’t put yourself through this!

published
Shop LocationACT, Canberra

Related Articles

Previous
Should I buy expensive or cheap outdoor furniture?

Outdoor furniture can seem like it costs the earth - we'll explain why. Above all, garden furniture needs to be durable. It should also be suitable for your climate, and practical for your needs.

Avleen M.
Avleen M.2 Nov 2021
should-i-buy-expensive-or-cheap-outdoor-furniture
Next

Disgraceful

published

Kitchen was meant to be delivered at x day and 15 minutes before delivery time they called to say they where out of stock. So now I have no kitchen as the old one was removed and it’s Christmas in couple of weeks so I have no way to cook Christmas lunch.

Shop LocationACT, Canberra

Other Furniture Shops

 
 

0.0
(1,234)
Francesca
FrancescaCanberra
  • 3 reviews
  • 2 likes

Atrocious delivery and phone service

published

7 November - Waited all day for scheduled delivery - no show; no notification; over an hour on phone before I could get through.

20 November- Again waited all day for scheduled delivery - no show; no notification; can’t get through on phone (now spent total of two hours waiting to talk to someone)

Cannot believe they are so unprofessional.

Shop LocationACT, Canberra
Furniture Shops

Find out how IKEA ACT, Canberra compares to other Furniture Shops

Know better, choose better.

Compare all
John
JohnCanberra
  • 2 reviews
  • 5 likes

Poor after-sales service and poor systems

published
Shop LocationACT, Canberra
SLowE
SLowECanberra
  • 2 reviews
  • 2 likes

Poor Service on Delivery

published
Shop LocationACT, Canberra

Other Furniture Shops

 
 

0.0
(1,234)
suzyq
suzyqCanberra
  • 15 reviews
  • 6 likes

A VERY USEFUL PLACE TO BUY IF YOU ARE A GROWN UP WITH COMMON SENSE!

published
Shop LocationACT, Canberra
Furniture Shops

Find out how IKEA ACT, Canberra compares to other Furniture Shops

Know better, choose better.

Compare all
Simon N
Simon NCanberra

Still waiting delivery - Shocking customer service

published
Shop LocationACT, Canberra
Barbara Hansen
Barbara HansenGippsland, VIC
  • 7 reviews
  • 3 likes

Most terrible Customer service

published
Shop LocationACT, Canberra

Atrocious customer service

published
Shop LocationACT, Canberra
See all IKEA reviews

Questions & Answers

Sorry, there are no questions about IKEA ACT, Canberra but you can read 56 questions about IKEA.

Get an answer from our members

IKEA ACT, Canberra

Details

Compare all 11 IKEA
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Mattresses, Office and Outdoor
Compare all 11 IKEA
Visit official website

Other Furniture Shops

Previous
Next
See all Furniture Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.