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5 Stars. Fast Quote, Great Wardrobes!
From quote, to installation, Impressive Wardrobes deliver quality service. They have installed two wardrobes for us, and our latest was a tricky spot, but the installer, Hamed, was able to install a beautiful, functional wardrobe. Nobody beats them on value for money. Would definitely recommend.
After stalking Impressive Wardrobes instagram page and checking the reviews, we decided to go ahead and request a quote for our dream closet.
Maurizio came over and gave us a quote and took all the measurements (I have uneven floors and ceiling) so I was a bit nervous as to how it would look given this unusual space.
I made adjustments to my drawing (Twice) after Maurizio left and he was always very helpful, professional, accommodating and most importantly a man of his word. When he said he would send me the revised drawing on a specific day, ...
Impressive wardrobes are not just a big name, they value each customer and make sure customer satisfaction is their top priority. We had some initial issues with the installation but Joseph the owner went above and beyond to ensure everything was how we wanted. Highly recommended! The wardrobes are fantastic, great design and value for money! Keep up the good work guys!
My wardrobe and tv cabnet
I am so happy with my wardrobe. It is beautiful and really practical, lots of storage space. Made by Henok .
Henok who installed it was just very nice, so friendly and worked quickly and professional and installed it perfectly. He was very careful and did not make any mess at all. I recommend Henok to anyone and I have told my family and friends to use this company if they need.
Will definitely use them again!
The reviewer stated that an incentive was offered for this review
My wardrobe is perfect just what I wanted
I am so happy with my wardrobe. It is beautiful and really practical, lots of storage space.
Ali who installed it was just very nice, so friendly and worked quickly and professional and installed it perfectly. He was very careful and did not make any mess at all. I recommend Ali to anyone and I have told my family and friends to use this company if they need.
Will definitely use them again!
Top Customer Service....I'm very happy
Just wanted to pass on how happy I was with the total service I received from Impressive Wardrobes for my built in storage.
-Maurizio was very knowledgeable, returning for a second measuring to ensure correct fit.
-The guys that came to remove the cupboard were fgreat and never complained about the 3 flights of stairs.
-All the girls I dealt with over the phone were friendly and helpful, even giving me a follow up call after instillation to ensure I was satisfied.
-And Henok was great installing, taking great care with all stages and readjusting the handles to my request. He came back a 2nd day to ensure a door was cut to just the right size.
Congratulations on a great team. Friendly, professional; everything a customer would want.
Outstanding work and service
Extremely happy with the work that Impressive wardrobes have done! Highly recommend people to choose them. So glad Ardie was my installer and Simon my architect both my built in wardrobe and my outside kitchen turned out outstanding. My make you ask for Ardie!
Very happy with my 3 new build inns
I had 3 built in wardrobes installed on Friday and was extremely happy with the quality and workman ship.
My installer Vahid and his fellow worker did a great job. They were efficient and organized and pleasant but most of all they were tidy. Once they were finished they went over everything with me to make sure i was happy with the end result. My house is old and nothing is square or lines up and they did an amazing job to make it all work and look great.
I have already recommended them to a friend
A Wonderful and Wise Choice
Thanks Academic wardrobes for an excellent and very large wardrobe that now graces our main bedroom. The cupboard is 4 x 3.2 metres and is providing excellent storage. The cupboard (floor to ceiling) has a great design and excellent internal spaces thanks to Martin, your designer. Also thanks to Vincent, Mathew and Eddie who installed the wardrobe. There had to be one alteration due to a small miscommunication and this was done without fuss and to the same excellent standard as the making of the wardrobe itself. It is a great addition to our old house. (Laraine and Graham)
Very Friendly service
I just got a wardrobe installed at my place. Staff were helpful at the showroom although we knew what we needed that helped a lot. When it came to Installation, Ibrahim was very nice and did a very good job. My only comment is that communication via email can be improved a bit better by acknowledging emails. That is what i do at my work as i never leave a client without at least a Thank you for the email response. Beside that We love the product we got
Seamless Installation and brilliant customer service by Ardi and Andre.
We don’t look anywhere else when it comes to build any wardrobe for our place. We already got three wardrobes made by them and we wanted a new wardrobe with glass for our temple, the wardrobe looks beautiful as per our expectation. I would like to specially mention Ardi and Andre for their amazing customer service, they did a beautiful job with the installation and acknowledged our requests without any hesitation, we are really very happy with them.
Love our wardrobes!!
I am so happy with our wardrobes. They are beautiful and really practical.
Ali who installed them was just lovely, so friendly and worked quickly but installed them perfectly. Will definitely use them again!
I was initially impressed with the quote, advice and online reviews so paid my 50% deposit and had [name removed] arrive and install a basic 2 door mirrored wardrobe in a bedroom on 26th Feb. I was not present when he left but when I arrived home to the road at the front of my house littered with timber and metal off-cuts I knew I was not going to be happy. The wardrobe itself was not square, doors didn’t shut properly, shelves were not flush with wall and I had significant gaps left near the ceiling. See photos attached. I have tried to speak ...to management but they are too busy to return my calls so that I can discuss my experience and provide feedback. The receptionist organised another installer who 1 week later has had to pull the whole wardrobe out and start again. Hopefully, they know what they are doing! I’m disappointed with this experience as it certainly wasn’t what I expected from such a well-reviewed company and I have been unable to get any answers as to why it all went so wrong! Have since been contacted by the Operations Manager at Impressive wardrobes, offered an 11% discount and an apology for the inconvenience. The wardrobe has now been re-installed to my satisfaction. My advice to any potential customers would be to check who is installing your wardrobe first as it appears Impressive Wardrobes have some installers who are better at their jobs than others. The name of my installer was removed by Productreview but checking other reviews will enable you to determine who has installed a great job previously.
The installer came to complete the installation of our 3 solid timber wardrobes without all of our doors. The remaining doors were delayed, but staff never called to inform me and I waited in vain on the day they said they would come. 1 of 3 delayed doors arrived damaged. When the doors were installed, one of the wooden doors was bowed and banged against the other, causing further damage. Upon complaint, the bowed and damaged door was collected for repair. Again they didnt update me on when the damaged door was ready. The entire process from st...art to finish dragged out for over a month to resolve. Upon learning about my frustrations, management were keen to rectify the issues and offered a discount. Overall, Im not completely happy with the configurations of the wardrobe as the shelves don't match up with the doors, which makes accessibility a bit of an issue, but I appreciated the fact that staff tried to right the issues I raised. I also need to add that the first installer was incredibly polite, hardworking and detailed.
Quality wardrobes and brilliant customer service
Quality wardrobes and brilliant customer service
This company is very reliable and great to deal with. Their excellent staff made the whole process stress-free and enjoyable.
Starting from Isaac, who put together a quote accompanied by drawings of all our built-in wardrobes and a walk-in. He is a wonderful man who through his extensive experience and knowledge helped us design beautiful furniture.
Then there was very professional and skilled team who built the wardrobes.
Lastly, the delivery crew - friendly and helpful. One of them was Tom...
OK considering price
I was underwhelmed with the end result. The man who came to measure up was great, however what was installed was no where near the quality shown on their site. They also installed the wrong config, brought the wrong coloured doors and were very rude. Wardrobe was installed with scratches on it, wasn’t installed with a spirit (I told them to fix it) and when they left it still had all the pencil markings on it... no attention to detail.
The co-owner did his best to restore my confidence; he called me, sent out a new installer to finish, gave m...e a discount and was very apologetic which I do appreciate and respect - thanks [name removed]. However the wardrobe themselves were not the quality I expected. Overall, not a bad outcome considering the price. Owner has gone over and above though to ensure satisfaction.
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