Very professional company. The staff are exceptional. Han did a brilliant job building our wardrobe. He cleaned up everything, worked quickly and efficiently and we LOVE the wardrobe! Overall it was a great experience. Highly recommended!
- Verified customer
Customer Service is alive and well
My experience with Impressive Wardrobes was not entirely smooth sailing. I had an informative discussion with a member of the measure and quote team, and a competitive quote was received and approved. Unfortunately, the removal team were "no shows"-no call, no warning, not text, zip, nada. This was doubly frustrating because I had arranged with my tenants to empty their closet in preparation AND I'd driven 2 hours to let the removal team in. To say I was 'miffed' is an understatement.
To the credit of the team at Impressive Wardrobes, the situa...
5 Stars for Ardi!
The 5 stars given is to Ardi for his professionalism and skills in building my custom wardrobe. He was quick, efficient and careful with other furnitures/walls etc in the house. He was also friendly and showed empathy when issues were raised with my wardrobe that occurred with another team member. Although there were a few mishaps (not Ardi's fault), the issues was eventually resolved through management and it restored my faith in the company. In the end, I only wanted Ardi to come and continue to fix my wardrobe. Ardi is an asset to the company! Keep up the great work you are doing Ardi! It was a pleasure to meet you.
Excellent value, quality and service highly recommend!
We have a house that is over 140 yrs old so fitting 3 custom built wardrobes was never going to be an easy task! Maurizio was fantastic to deal with, and Mohamed worked tirelessly for 2 days installing. Im so thrilled with our wardrobes I couldnt recommend highly enough!
Perfect Wardrobes !
This was our second time using Impressive Wardrobes and we couldn’t be happier with the end product and a huge Thankyou to Ardi for a seamless installation. The quality of these wardrobes are excellent, you definitely get what you pay for and Ardi pays attention to every detail ensuring a perfect installation. I would definitely recommend both Impressive Wardrobes and Ardi and will be using them both again in the future.
Exactly what we asked for!!
The guys that completed the job were friendly and efficient the job was completed by HJK Huss and Hass. They even cleaned up afterwards!! The wardrobe look awesome was exactly what I wanted and all the craftsmanship was great!!Thankyou
Great wardrobe, very happy with the result.
Excellent service and quality finishes. Very happy. Highly recommend. Staff very friendly and efficient. HJK great work, thank you Huss and Huss. What more can I say, impressed with Impressive Wardrobes.
Good contractors bad communication
Spent quite a bit on a few wardrobes but finish wasn't good. Just a group of subcontractors and a few wardrobes. They informed me in advance a few things will happen once the wardrobes go in like patching and painting walls and gaps, which I knew, but the wardrobe sliding doors are the cheapest and it's like you can write on it and needs to scrub it off using a scourer. The sliding doors not even reflective, it is just a white board. Ikea/Bunnings wardrobe looks better, the only thing is they are custom made.
BTW, communication was poor. Need...to call their office number of times chasing up when the contractors come (as they were alway late) and the receptionist almost sick of it. Arranging demolition for the wardrobes on the day, sent only 1 worker for big demolition job and came late in afternoon, finished about 7-8pm making so much noise. I felt sorry for him for not knowing the demo job prior to accepting the job, but he tried his best. Then I need to chase up when the second demolition guys come, with the guys all complaining for low pay for the scale of the demo. Nevertheless they did a very good job and clear out all the old wardrobes on the day. Installers were okay and fast, but the wardrobe didn't look straight and I only knew it when it was in. Overall, needs hours to patch up the edges, only okay if it looks all okay, but not really. Sam was good but overall result not really satisfactory. It seems like they have no coordination, like arms and legs, it was a frustrating experience.
Quality in materials, workmanships and service
I have used Impressive Wardrobes in 2 previous occasions and the high quality and standard has not altered over the years . From beginning to end the service is outstanding. The quality of the workmanship during the installation by Ardi who has outstanding work ethic, pride, craftsmanship in his work and an eye for detail in perfecting the fit-out of our extremely large wardrobe. Ardi and his assistant worked 10 hours on a Saturday to ensure the fit out was complete. They cleaned up after the job and vacuumed the carpet and took all the rubbish with them. I thoroughly recommend Impressive Wardrobes for a product that will withstand time. A perfect job. Thank you!!!!
I am very impressed with the excellent working attitude of your staff Zed
I have made three built-in wardrobes in my house in Coogee.
Zed is doing an excellent job in an old house, his work is 5 star standard, he is patient and with good eyes for detail.
We are more than happy with the product of Impressive wardrobes.
It is highly recommended.
Great work done by Syed
We had 2 large wardrobes installed by Syed from Impressive Wardrobes and we were thrilled with his professionalism. We had unlevelled floors which made the job challenging but Syed was patient, professional, and dedicated working till very late in the evening to get the install completed. He was also very respectful of our home and cleaned up well after the job was done. Thanks Syed!
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