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Family Clean

Family Clean

4.5 from 189 reviews · View Statistics
See the Best House Cleaning Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Rates and Fees
    4.7 (30)
  • Job Satisfaction
    5.0 (28)
  • Timeliness
    5.0 (30)
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Mark H.
Mark H.South East Queensland, QLD

Great service

published

Sita and Tashi are polite, efficient and do a great job. Recently opened the cupboard under the sink to find it cleaned up and tidy! We didn't ask to have that done and was a nice little extra surprise.

  • Rates and Fees
  • Job Satisfaction
Family Clean
Mother DucksFamily CleanSend a private message

Mark, thank you SO much for your review of Sita and Tashi. They are absolute gems and we are so grateful to have them working with us. We look forward to continuing to help in your home! Rowena :)

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CB3434
CB3434SYDNEY
  • 2 reviews
  • 2 likes

Cindy Cattle is wonderful

published

Cindy Cattle is wonderful - she arrives, sometimes early which is great! Always done on time and thoroughly. Would recommend her without hesitation!

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  • Job Satisfaction
Family Clean
Mother DucksFamily CleanSend a private message

Thank you so much Cathy, I am so pleased we were able to match you with lovely Cindy! She sure is wonderful :) We truly appreciate your support. Rowena x

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Josie W.
Josie W.South East Queensland, QLD

Very happy with my service

published

Family Clean were quick in finding us a cleaner. Jemma took the time to listen to our families needs. Jemma is efficient in her clean and was able to complete everything I asked and more. She has been lovely to deal with, I am really looking forward to each fortnightly clean.

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  • Job Satisfaction
Family Clean
Mother DucksFamily CleanSend a private message

Thank you for your wonderful review about Jemma's service, Josie! She sure is fabulous and I'm so glad we were able to introduce you to her :) Thank you so much for your support! Rowena x

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Love that freshly-cleaned house feeling

published

After a couple of false starts, Family Clean has found me a cleaner, Sam, who did a fabulous first clean. His communication leading up to the first appointment was excellent, and he arrived on time, and spent time with me at the beginning to clearly understand the cleaning tasks I wanted done. I am looking forward to having Sam clean for me every fortnight and to enjoying that freshly-cleaned house feeling on a regular basis.

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  • Job Satisfaction
  • Timeliness
Family Clean
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Naomi
NaomiSouth East Queensland, QLD

Couldn’t be happier

published

Totally happy with my service, my cleaner Jess is such a gem. She takes such care with what she does and always does a fantastic job. Makes sure to check in with me for any problem areas on what I would like

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Family Clean
Mother DucksFamily CleanSend a private message

Thank you Naomi! I'm so glad you're enjoying your service with Jess - she really is a gem! We're extremely grateful to her for all her hard work. Thank you for your support Naomi, it means so much to us and our wonderful crews :) Rowena x

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The reviewer stated that an incentive was offered for this review

Karla
KarlaSouth East Queensland, QLD

A very happy customer

published

Family Clean and the cleaner they matched us with, Jemma, have been wonderful. From the initial enquiry to scheduling in the first clean it has been an easy and stress free process. Jemma is efficient and lovely to deal with, I am really looking forward to each fortnightly clean.

  • Rates and Fees
  • Job Satisfaction
Family Clean
Mother DucksFamily CleanSend a private message

Karla, thank you so much for your incredibly kind words! I'm so pleased to see the entire process has been positive for you. We truly appreciate your support! We look forward to continuing to help in your home :) Rowena x

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Perfect match with an outstanding clean

published

Perfect match. My cleaners are as OCD as me. Best desion to get my time back and stress free living. No task is too big or too dirty. 100% recommend

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Family Clean
Mother DucksFamily CleanSend a private message

Wow, thank you Jess! Your kind words are greatly appreciated. Daniel and Monica do such a wonderful job, we're so pleased you're enjoying your service :) Thank you for your support! Rowena x

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Bethany
BethanySouth East Queensland, QLD

Hayley is a miracle

published

Hayley is a fantastic cleaner who does a thorough job of cleaning my house. She's always on time, communicative and thoughtful. She really is the absolute best cleaner I have ever had. Thank you Hayley, and thank you Family Clean!

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  • Job Satisfaction
Family Clean
Mother DucksFamily CleanSend a private message

Thank you Bethany!! Your kind words about Hayley are greatly appreciated. I am so glad you are enjoying your service with her (she is fab!). We're truly grateful for your support :) Rowena x

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Fantastic House Cleaners

published

Our cleaners from Family Clean do a fantastic job! We have 5 adults and 2 dogs in the house and I come home to a really clean house. Its a massive help - I wish I had started this sooner! Thoroughly recommend.

  • Incentivised Review No
Family Clean
Mother DucksFamily CleanSend a private message

Thank you for your incredibly kind words Judith. Your recommendation means so much to us! I am SO glad you are getting the most out of your service. We look forward to continuing to help in your home! :) Rowena x

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Shonah
ShonahSouth East Queensland, QLD

Very grateful!

published

It’s been a few cleans now, since Debra has cleaned for our family and I just want to say thanks. She does exactly what I ask, and the house is always left amazingly clean.
I appreciate her efforts and her listening to what we need, even if every fortnight there might be a couple different little things need doing.

We can communicate well with her and would recommend her to others in the area.

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  • Job Satisfaction
Family Clean
Mother DucksFamily CleanSend a private message

Shonah, thank you for your wonderful review of Debra's service. This is exactly the experience we would want you to have! We are so grateful to be able to help you in your home :) Rowena x

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Wonderful service and respectful cleaner

published

We are so pleased with the cleaner we have been matched with. She is thorough, on time and so considerate of our home and family. Happily recommend family clean’s service.

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  • Job Satisfaction
  • Timeliness
Family Clean
Mother DucksFamily CleanSend a private message

Thank you so much for your recommendation Samantha! It means so much to us and I am so pleased everything is going well with your service. We sincerely appreciate your support. Rowena x

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The reviewer stated that an incentive was offered for this review

WD
WDBrisbane
  • 2 reviews
  • 1 like

Always Reliable and a Great Clean.

published

Have been using Family Clean for a few years and they always provide an excellent service!
Recently Sussanna has started at our home and I am very happy with the clean. Sussanna is friendly and efficient and did a great job. Thanks Sussanna.

  • Incentivised Review No
Family Clean
Mother DucksFamily CleanSend a private message

Wendy, we are so thrilled you have enjoyed your service with Susanna - she's amazing!! Thank you for the opportunity to help in your home :) Rowena x

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Hannah Ryan
Hannah RyanSouth East Queensland, QLD

5 Star Service

published

We are so happy with our decision to go with Family Clean. Cleaners were fast to contact and book our clean, showed up with everything they needed and did the most thorough clean we have had. We will be doing weekly cleans from now on!

  • Incentivised Review No
Family Clean
Mother DucksFamily CleanSend a private message

Hannah, THANK YOU for your wonderful review! We are truly grateful for the opportunity to help you in your home. Thank you for your support. Rowena x

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Great cleaning!

published

Karleen from Family Clean has been cleaning our house weekly for many months. She is wonderful. A lovely person who does an excellent job and is very easy to communicate with. I recommend her very highly!!!

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  • Job Satisfaction
Family Clean
Mother DucksFamily CleanSend a private message

Thank you so much for your review, Venetia! We're so pleased to see you love your service with Karleen (she's a gem isn't she!). We look forward to continuing to help in your home :) Rowena x

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My weekly saviour

published

"Every week we have the delightful Jo come and clean our home. Jo does an amazing job, takes the initiative to find extra things that need cleaning and manages to do in 2 hours what takes most a lot longer.. Everything is sparkling when Jo is finished and is friendly, caring and even finds time to give our fur babies attention and pats. I can't recommend Jo enough. "

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Family Clean
Mother DucksFamily CleanSend a private message

Marnie! We're SO happy to hear that you're enjoying your service with the delightful Jo! She is brilliant isn't she!! Thank you so much for sharing your kind words and I hope you get to relax and enjoy your spotless home! Rowena x

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Questions & Answers

Louise
Louiseasked

I am at Cannon Hill and would like a quote on a 4 Bedroom house for wall cleaning and oven clean? We have high ceilings. Thank you

1 answer
Family Clean
Mother DucksFamily CleanSend a private message

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