Family Clean

Family Clean

 Verifiedfamilyclean.com.au
Family Clean
4.4

193 reviews

PositivevsNegative
87% · 16725 · 13%

Rates and Fees
4.7
Job Satisfaction
5.0
Timeliness
5.0

Reviews

193 reviews
193 reviews
S. A. T.
S. A. T.
 

Terrible recruitment process would not recommend

I recently applied for a cleaner position with this company. After an initial phone contact and submitting my resume and cover letter, I was directed to complete an online form as part of the recruitment process. I was shocked by the rudeness and condescension I experienced during this stage. Despite missing just the one question about cleaning products—a question that in no way reflects my cleaning abilities or my positive "can-do" attitude—I received the attached dismissive response. If you are considering this company for your cleaning needs, please think twice about their ethics and how they treat potential workers.
  • Thumbnail
May W.
May W.2 posts
 

Bad Experience

Bad experience with HR. Provided false information. No communication with policies and procedures
Family Clean
Family Clean   DM   
More
Carri
Carri
 

Jemma is wonderful

Jemma has been a pleasure to communicate with and her cleaning service has been excellent. She was on time and listened to everything we required and executed it professionally and to a high standard. Show reply
Shaun
ShaunSouth East Queensland, QLD
 

Absolute blessing

Jemma is punctual, thorough and very polite! Always looking to improve and go that extra mile! Thanks for your hard work!
Mark H.
Mark H.South East Queensland, QLD
 

Great service

Sita and Tashi are polite, efficient and do a great job. Recently opened the cupboard under the sink to find it cleaned up and tidy! We didn't ask to have that done and was a nice little extra surprise. Show reply
Rates and Fees
CB3434
CB3434SYDNEY3 posts
 

Cindy Cattle is wonderful

Cindy Cattle is wonderful - she arrives, sometimes early which is great! Always done on time and thoroughly. Would recommend her without hesitation! Show reply
Josie W.
Josie W.South East Queensland, QLD
 

Very happy with my service

Family Clean were quick in finding us a cleaner. Jemma took the time to listen to our families needs. Jemma is efficient in her clean and was able to complete everything I asked and more. She has been lovely to deal with, I am really looking forward to each fortnightly clean. Show reply
Lisa
Lisa
  Fair Incentive

Love that freshly-cleaned house feeling

After a couple of false starts, Family Clean has found me a cleaner, Sam, who did a fabulous first clean. His communication leading up to the first appointment was excellent, and he arrived on time, and spent time with me at the beginning to clearly understand the cleaning tasks I wanted done. I am looking forward to having Sam clean for me every fortnight and to enjoying that freshly-cleaned house feeling on a regular basis. Show reply
Rates and Fees
Naomi
NaomiSouth East Queensland, QLD
  Fair Incentive

Couldn’t be happier

Totally happy with my service, my cleaner Jess is such a gem. She takes such care with what she does and always does a fantastic job. Makes sure to check in with me for any problem areas on what I would like Show reply
Karla
KarlaSouth East Queensland, QLD
 

A very happy customer

Family Clean and the cleaner they matched us with, Jemma, have been wonderful. From the initial enquiry to scheduling in the first clean it has been an easy and stress free process. Jemma is efficient and lovely to deal with, I am really looking forward to each fortnightly clean. Show reply
Jess. W
Jess. W
  Fair Incentive

Perfect match with an outstanding clean

Perfect match. My cleaners are as OCD as me. Best desion to get my time back and stress free living. No task is too big or too dirty. 100% recommend Show reply
Bethany
BethanySouth East Queensland, QLD
 

Hayley is a miracle

Hayley is a fantastic cleaner who does a thorough job of cleaning my house. She's always on time, communicative and thoughtful. She really is the absolute best cleaner I have ever had. Thank you Hayley, and thank you Family Clean! Show reply
Rates and Fees
Judith
Judith
 

Fantastic House Cleaners

Our cleaners from Family Clean do a fantastic job! We have 5 adults and 2 dogs in the house and I come home to a really clean house. Its a massive help - I wish I had started this sooner! Thoroughly recommend. Show reply
Shonah
ShonahSouth East Queensland, QLD
 

Very grateful!

It’s been a few cleans now, since Debra has cleaned for our family and I just want to say thanks. She does exactly what I ask, and the house is always left amazingly clean.
I appreciate her efforts and her listening to what we need, even if every fortnight there might be a couple different little things need doing.

We can communicate well with her and would recommend her to others in the area. Show reply

Rates and Fees
Samantha C
Samantha C
  Fair Incentive

Wonderful service and respectful cleaner

We are so pleased with the cleaner we have been matched with. She is thorough, on time and so considerate of our home and family. Happily recommend family clean’s service. Show reply

Questions & Answers

Louise
Louise

I am at Cannon Hill and would like a quote on a 4 Bedroom house for wall cleaning and oven clean? We have high ceilings. Thank you

Family Clean
Family Clean   DM   

Details

Visit official website

Contact info for Family Clean

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.