Instant Consult

Great service - short waiting times to get professional help when you don’t feel well enough to visit your local GP. Prescriptions received via text message which were easy to get at the pharmacy. Would use again thank you

Well when signing up through the app it says you'll pay $45 up for under 10 minutes and 55 for over 10 minutes if your Medicare card is rejected mine wasn't rejected I paid 55 dollars I'm on a pension I call them and all them as such and they said well yeah of course it's States only for children under one said no it doesn't and that's all them… Read more

what it said and they said sorry I'm doing anything either way the doctor [Name Removed] if you Google her it's the one with purple hair tried to say that a schedule 8 drug for binge eating and ADHD I should be on for autism no I'm chubby but I'm not fat no I know the difference I'm very well aware I used to be obese I did I was morbidly obese then I became obese and then I became fat and now I'm I'm chubby I can admit what I am most people say no you're not too quite healthy I say no it's still chubby technically if you think about it in the 90s it is because that's what I go off what I saw as a child either way she tried to put me well sorry she's screamed at me that I should be on that for my mood because 13sick broke me and destabilize my mental health and I went hunting for any other service on a Sunday and they picked up within like five minutes of the other people breaking me waiting hours a mean like over seven hours and I said I'm so sorry the other place broken and I was in the middle of crying about it and I tried to pull myself together so you know Dr help me the way she refused to listen to me she refused to believe with my psychiators are told me about coming off my other medication and how it retains fluid and you're probably going to need a fluid pill either way she demanded that it was my heart I should be 25 years she's a moron if it was my heart I would have been dead three days ago and I counteracted her 25 years since she screamed it to me your mood so oh that's why she said what I said my psychiatrist has been a GP and a psychiatrist for over 60 years 30 plus for each so she wrote a script for the pills I needed but for two two yeah go to another doctor you know how many I was supposed to have 100 she made a pensioner hey all price speak to her and the medication yes and for two pills and the other one she was trying to scream at me to go on for autism was one for binge eating in ADHD I can really imagine what would happen if she had the right to give me a schedule to drug prescription all I can think right now is medical tribunal they're going to have a lot of fun with me the Australian or I'm taking them all down now anything other doctor wants to do this to me I hope that read these reviews no screw me over and you're coming to the tribe you're not with me you should never ever screw with the twice exceptional where exceptionally smart and exceptionally dumb I'm exceptionally dumb in English exceptionally smart in maths science patterns and I do see myself pattern if you dare say the word autism or Asperger's in Australia you're screwed how do I know because I haven't used it that much before the last three months I have and I can show you it's been a wild three months and I'm in my 30s I'm not an 18 year old saying this walking into the adult world for the first time n I've been here for a long time worry a lot about everyone else on the other side of the spectrum a lot

I have used this service many times and always had a great outcome. I recommend this app because the Doctors are helpful and kind.

So living in a regional South Australian town, I rely on Telehealth quite a lot as the GP that I would like to see here, does not come to town often. Shout out to Dr Julian Lee and also Dr Peter Scott for understanding that rural/regional residents do face this sort of thing, for listening to me when I tell them what I know works for my pain/body. Also for just having a nice chitchat! Always appreciated Show details

First time I used Instant Consult (on a long weekend) and I am impressed. It took less than 2 minutes before I was speaking to a doctor and I had my script filled less than 30 minutes after that. Highly recommend.

Really good service. Most often I cannot get an appointment with my own GP for over a week so I go to Instant Consult and am able to be seen by a doctor on the day.

First experience asking for a referral was okay. Called to get the results and was hung up on. Had to call the 1300 number to get the $45 refunded As I only had $20 in my bank account. Money refunded and the same thing happened again No conversation with the doctor and asked again for the $45 to be refunded. Third time lucky. Spoke to the… Read more

doctor and he explained the results of my CT scan. My account has now been closed by me. Good luck if you are using this service.

All of the one star reviews were unfortunately confirmed my own experience. They asked me about the purpose of my consult, then stopped me from replying after about two sentences. Clearly wanted to make it as short a conversation as possible. I was asking for something very straightforward, got it, but the GP was stern and expressionless. Would have had more chance of humanity from a brick wall.

I had a poor experience. It is not right to treat people like livestock. The GP spent 5 minutes asking questions, two minutes of which were spent on identification, without asking sufficient questions about my history, and without attention to my symptoms, prescribed a non-PBS medication that I had to pay $50 to buy (and he didn't ask me if it was… Read more

OK). When I contacted them to complain, the response was that since it is about the practitioner, we have forwarded your email to them. Obviously, a GP who is the subject of my complaint won't respond to my complaint.

I have used Instant Consult a number of times & been very happy with the quality of support from the online doctors. When my GP didn't order an ultrasound scan (recommended in the CT report), I was able to get this done quickly & conveniently from my home saving a trip to my local town & the usual wait time at the doctors. Within a few minutes I… Read more

was speaking with a doctor & getting the form I needed. It's time saving & out of pocket expenses are similar to presenting in person to a doctor's clinic.

Fantastic service I didn’t have to wait long. Paying $45 is more affordable than the $95 I usually pay to see my family GP. I was given a referral for blood test. I found it hard to find information about who the results of the blood test would you go to me or my family GP. Instant consult are hard to contact. I gave up trying to get through so I haven’t don’t the blood test, I still can’t get an answer. Show details

Very speedy service. The physicians I dealt with were professional, thorough and came across as quite empathetic compared to many of the medical professionals that I have dealt with in the past. Would recommend.

I was offered $5 off my next consult for a review. So here it is. $5 off is pretty lame, especially when it only lasts 1 month. The service however is handy, quick, and the Doctors are usually smiley and polite. Discounts for pensioners would be nice. Being seen within a few minutes is great, I guess that's the sacrifice you make for paying for a… Read more

quick service compared to waiting days for a free appointment. If you're incapacitated in some way there's big benefits in phone consultations, made even better if your small local pharmacy does deliveries. Overall, a great quick handy service. Just a bit stiff on pensioners.

Jason, QLD.

I have used this app many times and love that I can get a script or medical certificate in no time without having to make a physical appointment. There was only one instance where I thought I was not heard, but perhaps I would have been more clear of not sick. It was about a pill I threw up. I had to book again to get another script. Show details

I had a very satisfying ex experience with Dr Chris explaining my condition in great detail and warning me about the dangers of antibiotics misuse. It felt as Dr Chris had been my doctor for decades. Certainly will be using them again if the need arises

I have always had positive experiences with Instant Consult, minimal wait time and Doctors have been professional and caring asking relevant questions each time. Excellent value for money and so very convenient when not well enough to travel to G.P. clinic.

I’ve called them numerous times and the GPs are always top notch, tuned in and very helpful. They offer excellent advice and respond with the script or occasional sick leave document that I need. They have a high level of expertise and I really appreciate this online service.

First time using instant consult. Very quick on a Saturday. Waited only 5 mins. Dr was very nice, got my issue sorted. App easy, payment easy & safe. Would use again.

Love it. Docters are lovely and never rush and actually listen to you. Some local docter should actually take a leaf out of these guys book. Great site and always helpful only Docters I now see

Tried to book an appointment with regular GP for a specialist referral. Doctor would not do it over the phone and it was really frustrating to have to go in just for a referral so opted for instant consult. Waited 10 minutes and was helped by a lovely doctor who wrote the referral and emailed me straight away. Then had some muck around with the… Read more

specialist so needed to change the details on the referral. Emailed instant consult and they responded same day and offered to change it to a different specialist without charge. Was done promptly and was very helpful without having to book another appointment.

We are on holidays from South Australia and i needed a antibiotic to clear up a remaining chest infection. I was extremely impressed with the service given by instant consult.

This is a wonderful service short of a script a short wait, I had sent a pic of what I needed as my daughters script had run out. Sent to my in box within 5 minutes.

Instant Consult was very convenient and efficient in getting the help I needed when I was in a pinch for time. The doctors are always very thorough and patient-orientated. The format of the app is always easy to navigate.

Had to ring as my husband developed laryngitis and we could not get appointment in our country town and as he is due for surgery in another week, received antibiotic script in case he got worse. Great service will use again.