Good result, average process
Lodged a claim for rental car excess waiver. Claim form is a quite misleading in that it actually said I cant make a claim which was confirmed by contact centre staff. Lodged the claim regardless pointing out no-where in the advertising or PDS did it mention the reason for not claiming. From there it was fine and approved. Good result but I wonder how many people miss out at the initial stages.
Gold is the only way to go
Easy to set up and understand. Great prices . Am insured for everything I need and more. No I can enjoy our holiday knowing we are covered. Buy this insurance it's great.
Still waiting for 2 policies to be sent to me after payment has been taken out of my account For domestic and international policies. Not sure why it's not been sent
I have taken out numerous policies and fortunately have not had to make a claim. I use InsureandGo because the website is very user friendly and explains the cover in clear detail. The price is also very good.
I first used your company for my overseas trip I had this year and was pleased with the way it was simple to obtain. I have 2 cruises planned for next year and have chosen your company once more. The rep Daniel was efficient, completing my request expediently
- Domestic Travel Insurance - Gold
- Verified customer
First and last time we will ever use this company. Five months after lodging a claim we are still waiting for our claim to be resolved. Have recently emailed the complaints department to have the claim reviewed as we have a letter from a Neurologist supporting our claim.
My Claim Took 3 Months & Was A Simple Domestic Claim !!
Never will I ever touch this insurance company again! I had insured with them for some years & yes it so easy to get a policy but trust me making the claim was a nightmare!!
My claim couldn't have been more simple but it took 3 months with so many phone calls and emails I lost count! You don't get a direct claims case manager call line. You call the insure and go number and it goes through to some overseas customer number where you have to go over all the details over and over again before they say they can transfer you through to Australia. Bu...
Appears perfect for present circumstances
Feel it was good value considering we are only are sea 4 days. Submitted the application after reviewing on Seniors website. Trip is not until 6/12/2019. Have no used this travel insurance before.
Not too bad. Lacking in cover compared to other insurance agencies.
Never used it before. First timer on a cruise. Good for what it is. Easy to set up. Doesn't offer as much as other insurance companies , but being a first timer, it covers me for what I need.
Great price & cover
An insurance with a great price & cover. Having to make a medical claim for onboard a cruise l am very happy with the swift service & payment of my claim. I have since purchased further policies & will continue to do so when required. Very happy customer.
How excess reduction applies could be clearer
This is the first time I have used InsureandGo. I will be better informed next time and save on the policy cost by not selecting 0 excess option, which only applies to select items.
Fair price, covers what I need.
Never had to make a claim but comparing insurers Insure and Go this was good value for money. The Bare Essentials cover was more than adequate for covering the things that I was looking to have covered.
I fund insurengo to be very well priced and excellent coverage and easy to deal with ,thoroughly recommend them to anyone even with pre exsiting conditions nothing is a problem
Great prices clear language
The policy setup is easy to use. Painless, clear to understand without jargon to the layman. Value for money and simple to sign up. We got confirmation immediately and covered for the trip as we wished.
Great Value Domestic Travel Insurance
Needed domestic insurance for trip Melbourne, Great Ocean Road, Adelaide, Alice Springs Tour Uluru.
This policy covered all of our needs ,was easy to set up and represented great value. Hopefully all will go well on our trip with no need to claim. Highly recommended
We started using InsurangeGo for our international travel and recently also using them for domestic travel. It's very easy and simple to apply and we think it's a great valeu policy
Fast and simple
I thought the process was simple and the price competitive.
I bought the policy two days ago for a domestic trip next February. I received an email this morning from Seniors Card offering 15% off Insure and Go travel insurance. I am disappointed I was not informed of this offer
The reviewer stated that an incentive was offered for this review
Value for money
I felt that the information provided was clear. It was competitive and the website was very easy to use. It was a hassle free from start to finish. Will use again.
Good value policy
Best value policy i was able to find. Haven't needed to make a claim. Site was user friendly and quick to set up. Looking at using it again for next trip.
Ideal and perfect for us
Was fast and easy to purchase the policy was easy to see what was in each level of cover hassle free. Thai is the second cruise policy I have purchased
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