InsureandGo Australia Domestic Travel Insurance
Verified🏆 2026<span _componentName="SubtitleLink" {"to": " https://t.cfjump.com/33786/t/88580"}>www.insureandgo.com.au560 reviews
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We have used InsureandGo several times and the service has always been excellent. I have several medical issues and these have always been covered at a very reasonable price. Show details
Reviews with attachments
Easy to navigate the options – This policy although titled basic, was comprehensive in its drop-down options offered to ensure we were covered in an emergency only with pre-existing conditions. These are probably very common conditions for our age group, however noting these conditions even though not major, gave us comfort if an evacuation situation occurred, rare that it may be. Show details · 1
Great product – Great product for peace of mind The access to online products was quick and easy to navigate. Highly recommended Show details · 1
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We keep coming back to the ones we trust – We keep coming back to Insureandgo for all of our cruise travels, the quote is fast and well priced to the benefits and speed to apply is hassle free. Over the many years only one small claim for damaged baggage and Insureandgo resolved same day, so we go with the firm we trust. No small print, well explained three levels to choice from. Show details · 2
A great experience dealing with well informed and professional staff – We rang and spoke with two well trained and informed reps to achieve appropriate and necessary cover for our trip to cruising the west coast of Australia. The pre existing medical conditions were treated both professionally and thoroughly giving us great peace of mind and for not much extra cost. Show details · 1
Last minute cruise insurance – Purchased a last minute Bare essentials cruise insurance policy for a domestic cruise. For a last minute purchase the policy was great value compared to other companies and included everything we may have needed. Gave me peace of mind that we were covered. Policy was super easy to set up. Show details
Positive reviews
Well, that was easy and reasonably priced, I found an email on the One Big Switch website and followed the instructions. The whole process was easy, and I am very pleased with the result. I am doing a domestic cruise in March next year, so thankfully I am covered for what I may need. Show details
So far Insure & Go have been very efficient. I've not left for the trip as yet but, booking was pretty well seamless. Policy seems like very good value. This is my first time with Insure and Go. Recommended to me by my sister. Show details
Great value Easy to understand Written in a way that made me feel like I was valued by the company and not just a mass produced number in a system. I liked that it didn't charge extra for children. Show details
Negative reviews
I booked car rental excess insurance, but the car I hired had an excess fee of $9000. The Gold insurance only covered $7500. I called to ask if they could increase the cover, but that option was unavailable, so I had to cancel the insurance and look elsewhere. Even though my cover date had not started, Insure and Go would not refund the full… Read more
amount. This is the first time I have come across this hate issue with an insurer. I was refunded $40 of the full $165 payment. Very disappointing.
I'm very disappointed with my experience with your company. I was mislead with information over 2 phone conversations. When I made the claim they incorrectly calculated my hours of delayed time and I almost lost another $50. The domestic policy is worthless in my situation as I am still out of pocket $ due to a delayed situation which was out of… Read more
my control, where I believed I was covered for these costs due to this travel insurance policy. $50 per 12 hour period cannot cover a persons overnight accommodation and food anywhere in Australia, especially on Lord Howe Island. I paid double for the policy for what my sister paid for her Qantas policy and she got all her extra food and accommodation reimbursed.
Hi Yvette, I'm sorry to hear about your… Read more
Worst ever since I have been use travel insurance – We get Gold insurance, be aware they charge access fee to all individuals in gold policy 200$ . Do not recomend ...worst ever insurance for the travelling . .. Show details
Hi Nebojsa, Thank you for your feedback,… Read more (+1 reply)
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Recent reviews
I am giving 5 stars because I made a mistake with my on line booking and when I rang up to have the dates rectified the young lady who answered my call was extremely efficient and helpful. Haven’t yet had to claim anything and hopefully I won’t. Show details
I just wanted evacuation to shore cover for a 4 night domestic cruise. Took a little while to work out whether this was covered on a domestic policy, but it seems to be. Otherwise was easy to purchase on line. Haven't been on trip yet so no claims made. Seems good value for money. Show details
I wanted something cheap and easy for a domestic Australian cruise. They were the best price by far for my family. Travelling in a few weeks and have not needed to make a claim (so far). Show details
Very easy to choose appropriate travel insurance. Very competative prices. I had a claim several years ago and it was handled with nil issues at all - staff were freindly, helpful and professional. If you keep your receipts you won't have a problem claiming :) Show details
I have taken quite a number of bare essential domestic cruise policies and to date one international gold policy. I have been fortunate that I never needed to claim but I have every confidence that should that happen it will be an easy straightforward process without complications. By taking the bare essentials policy I am very well aware of what is covered and what is not. It is great that a company offers this type of policy to seniors. Show details
First time using InsureandGo and setting up the policy was pretty easy to accomplish online. Went with the silver level policy which was more cover than we needed but covered things the basic level didn't. Maybe they need a bronze level between the basic and the silver. For the level of cover, it was good value compared to other companies we got… Read more
quotes from, but there's always things in it you don't need. Fortunately, we didn't need to make a claim.
So easy to navigate and really appreciated having a discount code. The main reason I will continue to purchase travel insurance from this company is that their quote at the beginning of the process did not increase with the medical declarations we need to make. Many companies draw you in with a seemingly great deal then it doubles when you do your medical screening. Show details
This cover has all of what we needed to allay any concerns we had if something was to occur between now and the start of the holiday as well as during the holiday Show details
Taking out the policy was easy, but providing the medical information proved frustrating. I created a policy with the double standard excess and the medical information caused an additional fee of about $200. When I created the policy with zero excess and exactly the same medical information the additional fee went up to about $280. I tried the… Read more
setup of the second policy twice and got the same charge for the medical expenses. I did not pursue the matter - just put it down to one of life's little mysteries.
Find out how InsureandGo Australia Domestic Travel Insurance compares to other Travel Insurance
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Easy to choose, top cover for only small price difference. Haven't left for trip yet though so hopefully don't have to claim, but claiming what stands insurance companies apart. Show details
Insureandgo is my go to travel insurance company. Policies are always very competitively priced with very good coverage. Have only had the need to claim once and process was fairly straightforward, if you have all the relevant documentation. For price and coverage, very hard to beat. Recommended. Show details
I have used Insureandgo multiple times and have never had an issues even when making claims. I feel safe knowing I have their back when I travel. Also very competitive pricing for a family with 2 kids. Would highly recommend. Show details
This will be the third time I have used this product . Easy to arrange and no hassles ..haven't had to actually claim anything thank goodness but its good to know you have a policy in place just in case. Peace of mind. Thank you for making it so simple to use! Show details
I am over 70 and have health issues . Insure and Go are the cheapest that I have found for medical cover. I have used them on two cruises and will use them again. Fortunately ,I have not had to make a claim so cannot comment on that process Show details
InsureandGo travel insurance gave me real peace of mind for my cruise to Cairns, covering everything I needed for a smooth trip. It was simple, reliable, and made my holiday feel completely stress‑free. Show details · 1
The Silver policy had all the features we needed for our trip, and the price was very competitive. The sign-up process online was very easy. We did have one quick question that required a call to Customer Service, which was dealt with very quickly. Show details · 1
Was easy to setup for a cruise around Australia . Was even better to be able to talk to someone in Australia about my my insurance. That was a big plus. Price was good compared to our usual insurer $300 cheaper Cruise not till 2026 Show details · 1
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Hi Jess, I’m really sorry to hear about… Read more